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Hotel Bencoolen @ Bencoolen Street

47 Bencoolen Street Hotel Bencoolen, Singapore 189626 Singapore
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Traveller (370)
Panoramas (7)
Room & Suite (284)


#196 of 367 hotels in Singapore
A 3-star no frills hotel offering a choice of single, double, twin rooms to family rooms in the city area. Conveniently located with close proximity to the National Museum, Singapore Management University, National Academy of Fine Arts, School of The Arts, Bugis Street and Orchard Road. Churches, mosques, temples, shopping centres, convenience stores, restaurants and cafes are within walking distance. Public transportation such as MRT, buses and taxis are easily accessible.
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Property amenities
Secured parking
Free High Speed Internet (WiFi)
Coffee shop
24-hour security
Baggage storage
24-hour front desk
Express check-in / check-out
Outdoor pool
Breakfast buffet
Convenience store
Non-smoking hotel
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Coffee / tea maker
Cable / satellite TV
Bath / shower
Bottled water
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
Centrally Located
Languages Spoken
English, Chinese, Korean, Malay and 1 more
707Reviews35Q+A83Room tips
Traveller rating
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Popular mentions
BlackyMLeo wrote a review Nov 2021
Singapore, Singapore1814 contributions1737 helpful votes
The front desk service is excellent! Had arrived early and they allowed me to check-in without waiting. The room was clean and tidy, The swimming pool for the time being requires booking as well as the gym. Small pool for a cool dip on a hot day! The parking is quite limited but weekday is fine! Nearby there is a food paradise 50 meters walk to Sunshine Plaza, lots of small restaurants. A good place for a few days of staycation and sightseeing walkabout. Overall, my stay was good.
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Date of stay: October 2021
Travellersg wrote a review Nov 2021
Singapore, Singapore7804 contributions398 helpful votes
SHN is on-going for this hotel together with staycation. Staycation is for 6th to 9th floor. Below is for SHN. The management image shown here is for Hotel Bencoolen @ Hong Kong Street, NOT for Hotel Bencoolen @ Bencoolen street. Now, the review for hotel Bencoolen @ Bencoolen Street. Many connecting rooms. Deluxe comes with king bed and bathtub. Most of the rooms no good view as the view is blocked by the next door high building. Parking is limited, 5 to 6 parking lots. The carpark gate would close at 9pm. If u coming later, do phone them to open the gate. The carpark is very squeezy, be careful when opening your doors. Once you have passed Bras Brasah MRT, turn right into rendezvous hotel. Then continue stiraght. Hotel Bencoolen @ Bencoolen street would be at the right. Turn into the carpark and you may park your cars there. Room comes with bathtub. Water handle cracked in one of the rooms. Soundproof was very bad. Even can hear intimacy next door at late hours. Lobby looks grand. The lift looks like the 90s lift. Once you have reached your hotel level, the lift door opens, you would be greeted with a spooky dark corridor, very dim light and scary if you are alone. In one of our rooms, the aircon was super cold, even we turned it to 28 degree, it was still super cold. There is a older man who is very friendly. He was always greet you and smile at you when he sees you. He walks around the lobby as well as the carpark. Under the covid-19 pandemic, the hotel requires all guests to fill up their declaration form. You would have to declare if you have close contact with c+ for the last 14 days. You also need to declare when was your last PCR and ART test and what is the result. Then you would need to sign on it.
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Date of stay: October 2021
Sleep Quality
Room Tip: Choose higher floor
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Suhirmans wrote a review Sep 2021
1 contribution
I had a staycation at hotel Bencoolen last week, it is near Bugis area where we can comfortably shop and enjoy delicious food, although the hotel is a bit old but the room is still acceptable, especially I really like the hotel's mattress it was very soft and gave us a good night sleep. The hotel lobby is always greeted with a warm welcome as well as smiles and greetings of concern where we went and what we ate by the front desk Ms. Amy and the security uncle, which made us feel like we were at our own house. In particular, Amy always accommodate my needs while my wife and I were there, even one day the door's key could not open, she went up and down countless times to change the key even she tried her master key still didn't work, she finally informed my room lock the battery is dead. More specifically, she went down to take equipment to help us change the door lock battery when the maintenance guys were end work earlier. It amazes me that a receptionist can do this in such a zealous state and always smiling when it's almost 11pm night. Her smile when helping us as well as her apology when the door could not be opened made us very satisfied with the hotel's service. We will definitely be back one day soon. Thank you!
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Date of stay: September 2021
Sleep Quality
Threshna S wrote a review Mar 2021
5 contributions
I stayed over the weekend on 27 March 2021 (sat) We celebrated my daughter's birthday at Hotel Bencoolen. I am extremely impressed by their customer service, especially their front office staff Vasanthi, she gave us a upgrade to a bigger and spacious room. We went the extra mile when it comes to Customer satisfaction. She deserves recognition for her effort. Really thankful for her. Lil one and my family had an awesome stay. Especially we love the jacuzzi pool. It was a beautiful birthday spent at Hotel Bencoolen.
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Date of stay: March 2021Trip type: Travelled with family
Missy TangTang wrote a review Sep 2020
142 contributions67 helpful votes
The checking in is a breeze and the hotel actually provides such packages which I think I awesome. There’s an outdoor jacuzzi which I think needs more privacy as it was raining when I was there. The price is really good for a deluxe room with bathtub and the lotions they provide smells of lavender which is relaxing. Overall, it’s a good stay
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Date of stay: September 2020Trip type: Travelled as a couple
2 Helpful votes
Response from Jerry Goh, General Manager at Hotel Bencoolen @ Bencoolen Street
Responded 06 Sep 2020
Dear missytangtang, Thank you for your comments/feedback regarding your recent stay with us. We are happy to know that you enjoyed your stay. Thank you for your business and support. We value them and do not take that for granted. Wishing you the very best! Warm Regards, Jerry
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US$55 - US$122 (Based on Average Rates for a Standard Room)
bencoolen hotel singapore
SingaporeSingaporeBencoolen / Rochor / Central Area/City Area
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Frequently Asked Questions about Hotel Bencoolen @ Bencoolen Street
Which popular attractions are close to Hotel Bencoolen @ Bencoolen Street?
Nearby attractions include National Museum of Singapore (0.3 km), Kuan Yin Thong Hood Cho Temple (0.4 km), and Lost Sg (0.2 km).
What are some of the property amenities at Hotel Bencoolen @ Bencoolen Street?
Some of the more popular amenities offered include free wifi, a pool, and breakfast buffet.
Which room amenities are available at Hotel Bencoolen @ Bencoolen Street?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
Is parking available at Hotel Bencoolen @ Bencoolen Street?
Yes, secured parking is available to guests.
What are some restaurants close to Hotel Bencoolen @ Bencoolen Street?
Conveniently located restaurants include Song Garden, 25 Degrees, and Ginett Restaurant & Wine Bar.
Are there opportunities to exercise at Hotel Bencoolen @ Bencoolen Street?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Hotel Bencoolen @ Bencoolen Street?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at Hotel Bencoolen @ Bencoolen Street?
The staff speaks multiple languages, including English, Chinese, Vietnamese, Korean, and Malay.
Are there any historical sites close to Hotel Bencoolen @ Bencoolen Street?
Many travellers enjoy visiting Battlebox (0.5 km), Fort Siloso (6.1 km), and Emerald Hill (2.3 km).