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392 Havelock Road, Singapore 169663 Singapore
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Hotel direct offer!Dream Triple - 12% Off
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US$183
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US$206
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Free cancellation until 22/08/19
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (2016)
Room & Suite (952)
Videos (1)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 21/12/15 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Copthorne Waterfront
Updated 21/12/15 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#96 of 377 hotels in Singapore
Location
Cleanliness
Service
Value
Situated at just 22 kilometres (12 miles) away from Changi International Airport, the 30-story Grand Copthorne Waterfront Hotel is located along the Singapore waterfront near Boat Quay, Clarke Quay and Robertson Quay. Easily accessible by taxi to various business and entertainment districts, such as Raffles Place, the Marina Bay Financial Centre, Orchard Road, Chinatown, Sentosa and Universal Studios, the hotel presents itself as the ideal place to stay and explore Singapore.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Airport transportation
Business Centre with Internet Access
Secured parking
Wifi
Paid internet
Hot bath
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Poolside bar
Shuttle bus service
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
Iron
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Great View
Languages Spoken
English, Chinese, Filipino, Indonesian and 2 more
Hotel links
Special Offer:Dream Triple - 12% Off
5038Reviews125Q+A100Room tips
Traveller rating
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Most Recent
KDTS wrote a review Yesterday
India81 contributions25 helpful votes
I checked-in to this hotel with some trepidation after reading the reviews. The check-in was smooth. But that was where the good things came to a halt. The lobby has a dated looking light installation. The furniture in the lobby area need to be re-upholstered. There is an atm, money exchange, convenience store on-site, so that's helpful. The room was small and did not resemble the hotel website pics at all. The bathroom had mould in the sink and shower areas. The toiletries were sub-standard. To come back to my room after every outing felt like a punishment. The air-con system worked fine. The staff at the coffee shop and bar were helpful. Even with a long overdue renovation in the pipeline, for guests who had to stay in this hotel under such poor room conditions, I felt cheated.
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Date of stay: August 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Tengku B wrote a review Jun 2021
35 contributions45 helpful votes
Hotel's Favourite
What a wonderful experience trashing my initial thoughts of how to cope with being "imprisoned" all be it even at a 5 star hotel? The moment I arrived at 2+am on the 18th June was a breeze with courtesy received. Entering the room #2306 was a relief with spacious, very clean and well equipt with neccesities. The bed and pillows were very comfortable. The view gave me the serenity needed for this situation as it faces the Singapore river and city view even Batam can be seen on a clear day. Very good wifi connection helps keep my sanity intact. Most of all what was more stunning was the great guest oriented hotel personnel which truly was amazing and what guests always expected nomatter what the situation or reason to stay can be. I must humbly commend them for making mine a pleasantly memorable one... To Jiun Lee and Cheryl from 'One Touch' for keeping me company with their friendly and sincerity I can feel just over our daily telephone conversations and I was very pleasantly surprised that them knowing I'm a BTS ARMY presented me with an encouragement greeting card with BTS poster print! Now that was AWESOME! Liya (hope I spelt it correctly) from the same department was enthusiastic when we spoke on my checking out day. To all of you, gamsahamidah... To GCW Hotel Manager Mr Terence Ng, my sincere appreciation for taking good care of me in making my stay trouble and stress free. You have a great team! To Kelvin whom I met briefly at the lobby upon my departure I appreciate your courtesy. To everyone from housekeeping, in room dining, to Certis Cisco, the M.O.H., I thank you all very much from the bottom of my heart. Grand Corpthorne Waterfront... you are indeed fantabulously Grand! 👍👍👍
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Date of stay: June 2021
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Herman Foo, Owner at Grand Copthorne Waterfront
Responded 08 Sep 2021
Dear Tengku B, Thank you for giving us 5 stars. It is with delight to know that you enjoyed the experience at our hotel. Thank you once again for your kind words. Stay safe & stay well. Yours sincerely Herman Foo Executive Assistant Manager - Operations
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BenYosef wrote a review Yesterday
1 contribution
I am a frequent traveller and my favourite hotel is the Grand Copthorne Waterfront for a very important reason. The Excellent Club Manager, Shirley Chng and her Excellent Club Team provide Excellent Service and never fail to make me feel at home.
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Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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woainy11 wrote a review 11 Aug
Kuala Lumpur, Malaysia1 contribution
Overall, I was satisfied with the hotel's condition, but the bathroom cleaning was not good enough, and some staff were a bit unkind. The breakfast was excellent for the price and I think the room is in low condition to be 5 star
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Review collected in partnership with MillenniumHotels.com
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
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Iqa wrote a review 11 Aug
Singapore, Singapore1 contribution
If I could give this hotel a big fat zero, I would. Dropped them an email with a feedback. It has been more than a week and still no replies. So I’m posting this here, hoping to get their attention. My husband booked a room on the Club floor for my Birthday on 30 July 2022. Front desk greeting, room decor and card all said “Happy Anniversary”. But that’s fine, mistakes happen. Eventually, the straw that broke the camel’s back was the service (or the lack thereof) we received from Jennifer, who was manning the counter at the Club floor the next day at around 2pm. When we approached her, I politely asked if we could check out. She took in a veryyyyyy deep breath and sighed (yes, you read that right. SIGHED) before saying yes, without even looking at us. Had it not been possible or if she was occupied with something, she could have let us know and we would have gladly gone down to the lobby. That was when we experienced some hiccups pertaining to the payment. She told us that the system indicated that the payment had failed but upon checking our bank statement, the payment had gone through. That was when she was very quick to tell us to “check with her colleagues at the lobby”. I asked why we had to go to the lobby when the system there would indicate the same thing. She did not explain and just told us to go down before going back to whatever she was doing on the computer. The experience at the lobby was more pleasant even though the matter was unable to be resolved and we are now STILL waiting for the Finance department to let us know how we can solve the payment issue after being charged TWICE for the room. 11 days later, still waiting on that refund. Expected better service from a property that claims to be a 5-star hotel.
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Date of stay: August 2022Trip type: Travelled as a couple
Room Tip: Here’s a helpful tip: go somewhere else.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jas wrote a review 10 Aug
1 contribution
Excellent service during our stay in the hotel. Club manager Shirley and club executive Kenneth did a wonderful job when we visited the lounge and also provide us help during our stay in the hotel..😊
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Edeline Tiong, Guest Services / Front Office at Grand Copthorne Waterfront
Responded 2 days ago
Thank you for taking the time to share your review on TripAdvisor. Delighted to read that you had a wonderful staycation with us. We hope to welcome you back soon. Grand Copthorne Waterfront Team
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KLJK2013 wrote a review 09 Aug
Singapore, Singapore9 contributions33 helpful votes
We had a fantastic time in the Club Lounge, with the impeccable service from the Club executives as well as the Club manager Shirley. While pending for the NDP fireworks display, the lights in the lounge were intentionally switched off to create an excellent ambience for the guests. Good quality of food and snacks, coupled with the high service standard, the entire club experience was outstanding!
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Edeline Tiong, Guest Services / Front Office at Grand Copthorne Waterfront
Responded 2 days ago
Thanks for your review. We are glad that our Club Lounge Team has created a memorable experience for you. We hope to welcome you back again soon. Grand Copthorne Waterfront Team
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Shren L wrote a review 09 Aug
1 contribution
Went for weekday buffet lunch. Food are buffet standard. Worth for what you are paying. What make me decide to write a review is the hospitality. Staff are friendly and hardworking. Visit them 2 weeks in a roll. From durian feast - peranakan. Will definitely back again.
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Date of stay: August 2022Trip type: Travelled with family
Room Tip: Join Ala cart member to get further discount as well as free parking !
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Edeline Tiong, Guest Services / Front Office at Grand Copthorne Waterfront
Responded 2 days ago
Thanks for your review. We are delighted to learn that you enjoyed the food and service. It would be our great pleasure to welcome you back again in the near future. Grand Copthorne Waterfront Team
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AP wrote a review 09 Aug
1 contribution
Excellence service by Mr Ibrahim! He attended to my mom and myself every time we needed service from them l. He also prepare a very nice birthday cake for us Will come back again for this service! Cheer our day :) Cheers, Agnes
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Edeline Tiong, Guest Services / Front Office at Grand Copthorne Waterfront
Responded 2 days ago
It is great to hear that our service made a difference in your stay with us. We will be sure to share your generous feedback with Ibrahim. Thanks once again and we hope to welcome you back again soon. Grand Copthorne Waterfront Team
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Elaboda S wrote a review 09 Aug
Epsom, United Kingdom8 contributions2 helpful votes
We stayed in this hotel for 5 nights and enjoyed every bit of it. The rooms were big. Very clean. We had the rooms cleaned every day. The food was amazing. The staff extremely polite, attentative and very professional. Great location. Once the havelock Road MRT is open this hotel is going to be highly in demand with the Great links. Wow you are heading for a very strong year. Great work ladies and gents. Top class work.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Edeline Tiong, Guest Services / Front Office at Grand Copthorne Waterfront
Responded 2 days ago
Thank you for taking the time to share your review on TripAdvisor. We are delighted to learn you had such a wonderful experience with us. We hope to welcome you back again soon. Grand Copthorne Waterfront Team
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PRICE RANGE
US$152 - US$221 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel grand copthorne waterfront, grand copthorne waterfront hotel singapore
LOCATION
SingaporeSingaporeRobertson Quay / The Quays / Central Area/City Area / Singapore River/Riverside
NUMBER OF ROOMS
574
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Frequently Asked Questions about Grand Copthorne Waterfront
Which popular attractions are close to Grand Copthorne Waterfront?
Nearby attractions include The Past Perfect Collection (0.3 km), Mystery Singapore (0.3 km), and Silken Treasure (0.3 km).
What are some of the property amenities at Grand Copthorne Waterfront?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Grand Copthorne Waterfront?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Copthorne Waterfront?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Grand Copthorne Waterfront?
Yes, paid public parking on-site and secured parking are available to guests.
What are some restaurants close to Grand Copthorne Waterfront?
Conveniently located restaurants include Grand Shanghai Restaurant, Publico Ristorante, and Beast & Butterflies.
Are there opportunities to exercise at Grand Copthorne Waterfront?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Grand Copthorne Waterfront have an airport shuttle?
Yes, Grand Copthorne Waterfront offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Grand Copthorne Waterfront have airport transportation?
Yes, Grand Copthorne Waterfront offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Copthorne Waterfront?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Copthorne Waterfront offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.