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Sofitel Singapore City Centre

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9 Wallich Street Sofitel Singapore City Centre Entrance via Peck Seah Street, Singapore 078885 Singapore
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (1444)
Room & Suite (553)
Dining (205)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#44 of 374 in Singapore
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
Welcome to Sofitel Singapore City Centre, a luxury hotel set in the heart of the central business district. Amidst the historic shophouses and tall skyscrapers of Tanjong Pagar and directly above the MRT station, discover our singular blend of French art de vivre and local sophistication. With elegant function rooms, a restaurant serving authentic French and refined Local Chinese cuisine, a tea lounge and bar and coffee bar, multiple fitness options and an outdoor pool, Sofitel Singapore City Centre is a magnifique setting for work, play and relaxation in the Garden City.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Airport transportation
Business Centre with Internet Access
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Butler service
Doorperson
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Bathrobes
VIP room facilities
Laptop safe
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Business
Languages Spoken
Chinese, Malay

Location

Full view
100Great for walkers
Grade: 100 out of 100
707Restaurantswithin 0 km
57Attractionswithin 0 km
813Reviews20Q+A77Room tips
Traveller rating
  • 622
  • 126
  • 36
  • 11
  • 18
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Jenny Z wrote a review 24 Jun
1 contribution
We held our wedding earlier this month at Sofitel Ballroom and everything went really well! Our coordinator Fern guided us throughout 6 months prior to the wedding & Yvon ensure everything went well on the actual day. The room & breakfast were great too! Big shout-out to housekeeper Chuan Bin who found and returned our red packets and jewelleries in the safe after we checked out. Thank you!!
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Date of stay: June 2022Trip type: Travelled
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MC Cruz wrote a review 21 Jun
1 contribution
I enjoyed my stay at Sofitel SG City Centre. Great location plus the room I had was super clean and had a great view of the business district. Bed was super cozy! Even the bathroom had a cozy feel to it :) can recommend this hotel! Really accessible with lots of restaurants to eat around.
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Date of stay: June 2022
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Trip type: Travelled
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Response from Jacqueline Poey, General Manager at Sofitel Singapore City Centre
Responded 4 days ago
Bonjour MC Cruz, It is with great pleasure to hear that you’ve had a wonderful experience and thank you very much for taking the time to share your wonderful feedback. They are sincerely appreciated. We are delighted to know that we managed to make your experience at Sofitel Singapore City Centre truly Magnifique and memorable. Thank you for appreciating our beautifully appointed rooms and convenient location with local attractions in the vicinity. Our strategic location right in the heart of the bustling Central Business District provides our guests the best of what modern Singapore has to offer, as well as the rich cultural and historic allure of lion city’s colourful past. We appreciate your time in sharing this review and are excited to welcome you back again. À bientôt, Jacqueline Poey General Manager
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cathi moore wrote a review 20 Jun
45 Clift Crescent RICHARDSON ACT 29059 contributions9 helpful votes
Lovely bed rooms, soft bed and spacious bathroom. Just the hotel for a stopover enroute from London to Australia. The pool is good for swimming and the pool deck and lawns are green and spacious. very helpful staff and a great restaurant
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Review collected in partnership with Accorhotels.com
Date of stay: June 2022
Value
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Location
Cleanliness
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Response from Jacqueline Poey, General Manager at Sofitel Singapore City Centre
Responded 5 days ago
Bonjour cathi moore, Thank you for sharing this wonderful review on TripAdvisor. Here at Sofitel Singapore City Centre, we are committed to delivering a memorable experience that celebrates French joie de vivre, appreciating the finer things in life. We are glad to know that you appreciated our beautifully appointed room and attentive service from our ambassadors. From all of us, we look forward to welcoming you back in the very near future. À bientôt, Jacqueline Poey General Manager
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Pennae wrote a review 20 Jun
Fremantle, Australia423 contributions136 helpful votes
+1
I loved staying here for a layover between flights and so glad I chose it over an airport hotel. The room was luxurious and plush and I appreciated the small touches like mood lighting for a soak in the tub, excellent shampoo/conditioner products, fluffy towels, and a stationery kit at the desk. There’s even a yoga mat and gym bag in case you feel the need to hit Virgin Active. Excellent coffee and tea (with a teapot and proper tea cups!) were also appreciated as I lazed about in the enormous bed, resting up before a long haul flight. Breakfast was very good and staff were friendly and attentive. I loved having an afternoon coffee with the teddy bears in the lobby lounge. Don’t hesitate about booking here!
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Date of stay: June 2022Trip type: Travelled
1 Helpful vote
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Response from Jacqueline Poey, General Manager at Sofitel Singapore City Centre
Responded 5 days ago
Bonjour Pennae, It was great reading your glowing review on TripAdvisor. It gives us great pleasure to know that we managed to make your experience at Sofitel Singapore City Centre truly Magnifique and memorable, appreciating our amiable and attentive service from our ambassadors. We are also delighted you appreciated our spacious and luxurious accommodation, that comes with Sofitel’s luxurious MyBed, as well as an in-room fitness kit from Virgin Active. We look forward to pamper you with a Magnifique experience once again when you next visit. À bientôt, Jacqueline Poey General Manager
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MECLondon_England wrote a review 19 Jun
United Kingdom10 contributions5 helpful votes
The hotel has a great location. Above an MRT station near Chinatown, We had a Club room which was a nice size. However, not everything is as good as expected. At check in we were told that the room would be cleaned every second day - it was cleaned every day. We were told the bar closed at 9.30pm, it closed at 10.30. It seems that the management are not advising check in of changes as the hotel re-opens after Covid. Very poor. After a long flight and late arrival we were looking forward to room service on the first night. We were told it stopped at 9.30pm, so no food available after that anywhere in the hotel. Again poor for a top hotel. They seem to have a lot of staff shortages. When we went to check out only one person on the desk so a queue soon built up. Took ages to get our bags - only one person doing that. Our room had a broken bedside drawer and broken light in the bathroom. Doesn't anyone check the rooms? Maybe if the TV was taken they might notice! To be fair once we advised reception of problems they were fixed. Only one not fixed was the slow wi-fi. So slow. You have to order in the bar using a QR code, so slow to load the menus using the hotel wi-fi. I know all the locals will be using superfast data, so not a problem for them. But please fix the wi-fi for overseas visitors. Breakfast was a disappointment. Not a great choice for a top hotel. The sausages and bacon looked terrible every day. I didn't risk them. Streaky bacon and sausages floating in some sort of liquid. Yuk. The dahl was horrible. Best thing were the pastries and cakes, excellent every day, except Saturday when there was limited choice for some reason. Finally, please train the staff in the breakfast room. If I'm trying to get back to my table with plates of food it would be good if staff didn't get in my way. It happened a few times most days to myself and my wife. I shouldn't have to give way to staff who are just walking around aimlessly. They also had a habit of trying to clear plates and cups which were full - weird. I know it's hard to get good staff with the shortages in Singapore, but the management need to train the staff they have properly.
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Date of stay: June 2022
Value
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Room Tip: The Club room was a good size. We were on the 18th floor so a good view.
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Response from Jacqueline Poey, General Manager at Sofitel Singapore City Centre
Responded 5 days ago
Bonjour MECLondon_England, Thank you for taking time to share your review on TripAdvisor. We are glad to know that you appreciated our spacious accommodation and convenient location. We, however, regret to hear that your recent stay experience fell below expectations. Please be rest assured that we will continue to evolve our products and services going forward as we are highly committed to deliver the best in luxury hospitality in Singapore. Thank you for staying with us and taking time to share your valuable feedback. We will work towards improving the various aspects mentioned and hope to welcome you back soon. À bientôt, Jacqueline Poey General Manager
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Benchmarker wrote a review 18 Jun
Ho Chi Minh City, Vietnam139 contributions129 helpful votes
Nice stay, friendly staff, great location, but still, despite the post covid recovery times hotels needs to get back on track and the effect it had on their finances, some items need to improve:. - You can still find the glue stains on the floor of the 5th floor elevator landing, related probably to Covid distancing information. - No mini bar and no information provided about it. - We only had breakfast, but I didn't expect paper napkins in the Sofitel Brand - I asked for Eggs Benedict, not available, then asked for Poached eggs, but they were hard-boiled, - There are only two kinds of jams on buffet breakfast, but one of them was orange and that is since year the least popular choices for guests versus berries and more tropical available choices under these temperatures... - Also, not cup or bowl to put the jam in, so your plate is jammed all over... and one for crumble would also be helpful. - There is one helpful man very eager to clean your table removing timely dirty plates and cutlery, but they are never replaced even if they see you are not finished with breakfast. Then you need to asked around even more than once, due to the repeated removal processes when you are visiting the buffet and way from your table. - When asked about the basic content of some dishes, staff members were unable to answer like the type of crumble, jam or sauce next to the crumble. - To our surprise, the cleaning of the room was not done coming back in the evening, we inquired, and were informed it's only done every two days. No prior information was provided, and they could at least have emptied the trash bins...
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Date of stay: June 2022
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Response from Jacqueline Poey, General Manager at Sofitel Singapore City Centre
Responded 5 days ago
Bonjour Benchmarker, Thank you for taking time to share your valuable feedback on TripAdvisor. We are delighted you appreciated the service from our friendly ambassadors, as well as our convenient location. Our apologies however for the areas where we did not meet your expectations, especially your breakfast experience. Please be rest assured that we take pride in delivering the finest guest experience and the topics mentioned have been internalized for corrective action wherever necessary. Once again, we appreciate your valuable feedback and hope to welcome you back soon. À bientôt, Jacqueline Poey General Manager
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David Y wrote a review 12 Jun
1 contribution
I had a very efficient, helpful and pleasant experience making a change to our room reservation. The result was a better outcome than if I had tried it all online. All due to Myra. Thank you very much, David
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Date of stay: June 2022
Value
Service
Sleep Quality
Room Tip: Ask Myra in Room Reservations
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Response from Jacqueline Poey, General Manager at Sofitel Singapore City Centre
Responded 1 week ago
Bonjour David Y, It was great reading your wonderful review on TripAdvisor. Providing Magnifique experiences and anticipative services to valued guests such as yourself is a commitment of ours. We appreciate your kind recognition of our dedicated ambassadors and your kind compliments have been conveyed to Myra. From all of us, we look forward to welcoming you back in the very near future. À bientôt, Jacqueline Poey General Manager
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bondrabbit wrote a review 06 Jun
Kota Kinabalu, Malaysia16 contributions11 helpful votes
Went back to our room at about 2am in the morning. Soon as we opened our door water was dripping from the top ceiling. It was bad leakage not just a small drip as it is also continuously dripping causing our room entrance wet, water all around it and so unfortunate that I placed my new shoes right where the water dropped. We called the reception immediately and they sent someone to fix it at that time and we have to stay awake for the guy to finished his job with all the noise going on. There was no follow up call after that even, not even feeling sorry. 5 STAR Service of SO SOFITEL! The next morning leakage happen again when we woke up in the morning and ready to check out.
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Date of stay: June 2022
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Response from Jacqueline Poey, General Manager at Sofitel Singapore City Centre
Responded 2 weeks ago
Bonjour bondrabbit, We are truly sorry to hear of your disappointment with regards to the ceiling leakage. We are committed to delivering excellent service and providing comfort for all our guests, what you mentioned is certainly not the standards we pride ourselves on. Rest assured that your feedback has been internalized by our ambassadors and we are taking all efforts to rectify and avoid any future recurrence of such. Thank you and we hope to have an opportunity to correct your impression and make up for the experience. À bientôt, Jacqueline Poey General Manager
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Sydney Skipper wrote a review 05 Jun
Sydney, Australia272 contributions139 helpful votes
Appreciated the genuine friendly customer experience - from check-in through to Club Millesime. Rooms are excellent with a great nights sleep assured. Virgin Active gym access is a great amenity. Breakfast was a little disappointing compared to other Asian hotels but Ok. Special thank you to Leonard in Club Millesime for great service.
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Review collected in partnership with Accorhotels.com
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled
1 Helpful vote
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Response from Jacqueline Poey, General Manager at Sofitel Singapore City Centre
Responded 2 weeks ago
Bonjour Sydney Skipper, Thank you for sharing this positive review on TripAdvisor. Here at Sofitel Singapore City Centre, we are committed to delivering sophisticated and personalized experiences to our distinguished guests. We are glad to know that you appreciated our beautifully appointed room and attentive service from our ambassadors. Your kind compliments have been conveyed to Leonard and the team, which they are happy to learn that you have thoroughly enjoyed your stay with us. We appreciate your time in sharing this review and are excited to welcome you back again. À bientôt, Jacqueline Poey General Manager
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jasminel292 wrote a review 04 Jun
Singapore, Singapore25 contributions1 helpful vote
Booked a total of 3 rooms (2 suites and 1 club) for staycation in May. I’m an ACCOR platinum member. Check in was not as pleasant: 1. Rooms given were all in 3 separate floors (14, 16, 18). It was extremely inconvenient to get to each other’s rooms. 2. Later check in for the suites as they said they were running on full capacity. I had to go down to check on rooms availability myself. It’s not a late check in, but I was given a time to check in without pre warning the rooms will not be available. It’s about managing expectations of your guests. Fairmont would text their guests to let them know early check in was not available. 3. Welcome gift for platinum members - given for 1 room in the most half-hearted manner. Had 4 PCs of chocs which we ate free flow during lounge hours. Previously I was given a bottle of wine as a gold member. This was probably staff dependent. 4. Gave my feedback on the forums, no response. We still enjoyed the stay despite the poor start. 1. Rooms were huge for the price we paid. Enjoyed the space. 2. Staff at the club lounge and the restaurant were pleasant. Lounge staff went their way out for us. 3. Food served at both restaurant and lounge were really good. We enjoyed the spread. 4. Housekeeping staff was generous in refilling our water and towels.
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Review collected in partnership with Accorhotels.com
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Jacqueline Poey, General Manager at Sofitel Singapore City Centre
Responded 2 weeks ago
Bonjour jasminel292, Thank you for sharing your valuable feedback with us. We are glad to know that you appreciated our beautifully appointed room, your dining experiences and the attentive service from our ambassadors, where they never hesitate to go the extra mile to care for our guests. We, however, regret to hear that your arrival experience fell below expectations. Please be rest assured that we will continue to evolve our products and services going forward as we are highly committed to deliver the best in luxury hospitality in Singapore. Once again, we appreciate your valuable feedback and hope to welcome you back soon. À bientôt, Jacqueline Poey General Manager
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PRICE RANGE
US$280 - US$385 (Based on Average Rates for a Standard Room)
LOCATION
SingaporeSingaporeDowntown Core/Downtown Singapore / Central Business District / Central Area/City Area / Tanjong Pagar
NUMBER OF ROOMS
223
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Frequently Asked Questions about Sofitel Singapore City Centre
Which popular attractions are close to Sofitel Singapore City Centre?
Nearby attractions include Tea Chapter (0.4 km), Yixing Xuan Teahouse (0.2 km), and Singapore City Gallery (0.3 km).
What are some of the property amenities at Sofitel Singapore City Centre?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Sofitel Singapore City Centre?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sofitel Singapore City Centre?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Sofitel Singapore City Centre?
Yes, parking is available to guests.
What are some restaurants close to Sofitel Singapore City Centre?
Conveniently located restaurants include Bar-Roque Grill, Chef's Table by Chef Stephan Zoisl, and Heart of Darkness.
Are there opportunities to exercise at Sofitel Singapore City Centre?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Sofitel Singapore City Centre have airport transportation?
Yes, Sofitel Singapore City Centre offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sofitel Singapore City Centre?
Yes, dry cleaning and laundry service are offered to guests.
Does Sofitel Singapore City Centre offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.