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One Crescent Place

Traveller (108)
360
Panoramas (8)
Room & Suite (140)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Hotel
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Property amenities
Free High Speed Internet (WiFi)
Breakfast included
Room service
Dry Cleaning
Laundry Service
Multilingual Staff
Non-smoking hotel
Room features
Air conditioning
Non-smoking rooms
Good to know
HOTEL STYLE
Mid-range
HOTEL CLASS
166Reviews
262Photos
11Q+A
19Room tips
Traveller rating
  • 90
  • 58
  • 10
  • 2
  • 6
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Popular mentions
+4
Stayed in hotel end of December until 7 January. Had room on top floor with view around. Room vas very clean and spacious. Good decent breakfast. Staff very polite, friendly and always helpful. Every morning they provide us with fresh beach towels and mats. Location amazing!!!
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We came in to Boracay from Palawan via My Boracay Guide. They picked us up from station and took us to the hotel. We were greeted with welcome juices. The staff was so polite, they carried our luggage to our room. The room was surprisingly clean. I like that they had the
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One Crescent is well located at a short walk to the Willy’s Rock part of the White beach which also happened to be the best section of the beach in terms of eateries and quality of sand. The hotel stands out for its hospitable staff, especially Ruby who accommodated any request
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I visited one crescent place at the end of November with my partner and we were definitely disappointed, the pictures on the site do a good job at fooling you. We booked the “deluxe suite” deluxe is a bit of an overstatement there was nothing deluxe about the room. The reception
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Response from armieocp, Owner at One Crescent Place
Responded 07 Dec 2018
Dear Lacey, We hope you are or will be happy, especially this coming holiday season. We are actually quite hurt by your accusations, quite extremely worded. We actually remember as we monitor and have reports of how our guests are doing on first contact with them. We have reports and we constantly attend to the things First, on the 19th, you actually visited the hotel at about 10:30 AM to see the room before you check-in later in the day. We showed you the room, the Deluxe room, which is with a standard double-sized bed. Everything seems fine with you when you saw the room. Later in the day when you checked in, you stated that you wanted to cancel your booking (as you have family staying in another hotel) and you want us to refund your money, we had to explain of the policy, as there is nothing wrong with the room itself. And if there is something wrong, we will fix or move you to another room. You then complained that the bed is too small, but that is exactly what you booked, and so we offered a room with a bigger bed in case you want to upgrade. Then, you refused any upgrade and went to the litany of quite incredulous statements that we read here in Trip Advisor. But nevertheless, we went through the staff of all the list of allegations you stated above. We checked each, and found them to be working or not working as designed. We had been operating the hotel and we focus on our guests and our facilities closely. For the water, power, and internet, we have had frequent power interruptions in Boracay, first caused by power station in the mainland, and then due to relocation of electrical posts. You would not have noticed, but there are sporadic days where there is actually no power in the island from early in the morning till about very late in the afternoon. We though have at One Crescent Place backup power, that powers the hotel during these times. Though there is a few minutes (less than 5 minutes) of no power as we transition to our own electric generation system. Just so that everyone know, our generator system is highly tuned and robust that it can power the hotel while on full occupancy on days and days. This has happened before during a major Typhoon, and we provided power for two weeks for our guests at any cost to us. This was during typhoon Yolanda, a few years ago. We even deployed a mobile internet provider just to have some basic access as the lines were down in the island. We have redundant power, water and internet and we are working hard in the background even those staff in Bonifacio Global City working with suppliers, and with business systems. These are the things that you don't see, but we work on these things behind the scenes. You even have not stayed in the hotel during some nights and you have not allowed us to clean the room. The mini-ref in your room is unplugged unless you want us to stock it with drinks. Its electrical outlet is independent of the cut-off switch that the key card energy saver. These energy saver switches are quite common in nice hotels in other countries even, and is designed to save on power when people are not actually using it. Our air conditioners are energy savers using the inverter technology (which varies the speed of the compressor to economically provide constant room temperature), but the remote control has a button to rapidly cool a room in a few minutes. Also, if you have expressed your concern that you want your room comfortable when you return, our staff can attend to it, by just letting us know about when you expect to return, so we can make the room comfortable when you return. We both value your comfort as well as the resources of our mother earth. We explain our policy and deliver based on what is stated in our website or our partner Online Travel Agencies. If it has been that bad as you describe here, why did your Online Travel Agency not contact us and cancel your booking? We have had only a few guests, only three in recent memory, who threw bad reviews because their wish for cancellation, not at the fault of the hotel, but just because their circumstances have changed. We have an obligation to report these to our partner Online Travel Agencies. We are all adults, human, and we want to be respectful to others during our short stay or contact with each other. May you find peace in your heart, especially this season of joy.
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We enjoyed a lovely, two-night stay at One Crescent Place. We booked their junior suite and found it to be an updated, bright room with lots of windows and sliding doors. There were two balconies, with a drying rack for swimwear outdoors. The beds were VERY comfortable, and
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All photosTravellerRoom & SuiteDining Pool & Beach
Professional photo exclusively commissioned by TripAdvisorOne Crescent Place
The Junior Suite at the One Crescent Place
Professional photo exclusively commissioned by TripAdvisorOne Crescent Place
The Upper Floor Premier Room at the One Crescent Place
Professional photo exclusively commissioned by TripAdvisorOne Crescent Place
The Premier Room at the One Crescent Place
Professional photo exclusively commissioned by TripAdvisorOne Crescent Place
The Junior Suite at the One Crescent Place
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12345628
Hi, is the hotel guest Friendly?
It really is :) staff is helpful with changing the room, booking water activities, printing documents, even changing the marmelade at breakfast :))
0 votes
Hello, One Crescent Place to center of D'mall is about 1.2 km or about 15 minutes' walk. You can walk by the beach, which we prefer as it is refreshing and the beach is lined up with bars and restaurants for you to choose from. By tricycle, it should be less than 10 minutes. Past D'mall, there are more bars and restaurants through Station 3.
0 votes
Hello, Yes, we do offer transfer services. Please e-mail us your complete flight details. Payment at hotel. We look forward for your e-mail and your stay at our hotel.
1 vote
Does the premier room have two beds? For two travelers
Hi Alwin, A Premier room is good for two persons. It has one queen-sized bed and one single bed. In your booking, please indicate that you desire separate beds. We look forward to your stay with us.
0 votes
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123
"Third floor mean no noise from above but can be a bit of a walk up the stairs after spending the day on your feet wandering the island."
"All rooms are with veranda and drying area for your clothes. Higher floors offer mountainside view of Boracay."
"higher floors less noisy, you can hear guest walking on stairs. Some guest not respectful when coming in at am times, specially drunk..."
"The hotel doesn't have an elevator so choose rooms in the lower floor if you're coming with elderly relatives."
"My best friend and I booked two double bedroom. Spacious and we slept so well."
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PRICE RANGE
US$68 - US$170 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
one crescent place hotel boracay1 crescent placeone crescent place boracay
LOCATION
PhilippinesVisayasPanay IslandAklan ProvinceMalayBoracay
NUMBER OF ROOMS
14
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