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BEST WESTERN Plus The Ivywall Hotel

Rizal Avenue, Puerto Princesa, Palawan Island 5300 Philippines
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (359)
Dining (40)
Pool & Beach (21)


#9 of 118 hotels in Puerto Princesa
Located in the heart of uptown Puerto Princesa, Best Western Plus The Ivywall Hotel is a modern midscale hotel that provides the perfect base for both business and leisure travelers. Our 120 guest rooms and suites all feature a contemporary Filipino design, plus an array of amenities including free Wi-Fi. Every part of this five-story hotel has been designed to provide sublime stay, with a range of wellness and dining options to help guests unwind and business facilities to meet the needs of professional travelers. Combined with Best Western's world-famous services standards, Best Western Plus The Ivywall Hotel is the ideal choice for your next trip to Puerto Princesa.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Kids club
Free airport transportation
Business Centre with Internet Access
Secured parking
Indoor pool
Bar / lounge
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Poolside bar
Airport transportation
Shuttle bus service
Taxi service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Currency exchange
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, Filipino
489Reviews15Q+A50Room tips
Traveller rating
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Popular mentions
deeseeterawat wrote a review Aug 2021
Krabi Town, Thailand14 contributions
However, upon arriving in Puerto Princesa, the property was closed. I called the land line +63 487195700 ... no connection and no reply. DOSM was contacted, but also no reply. Expedia also is not responding. So I will have to try different ways to get the 15k PHP back. Shameful not to communicate properly and not to repsond.
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Date of stay: August 2021
Trip type: Travelled on business
Jane Magallon wrote a review Nov 2020
1 contribution
Ivywall Best Western Plus Resort has super delicious food, the serving is good for like 10persons even if we are only 5. The rooms are clean, ambiance is relaxing and I can really recommend this to all who wants to stay in a place with good food but on a very budget price๐Ÿ‘Œ๐Ÿ‘Œ๐Ÿ‘Œ
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Date of stay: November 2020Trip type: Travelled with friends
jeszica17 wrote a review Mar 2020
Manila, Philippines1 contribution
Superb! Thanks to Robert, Risa, and Vanessa! And to the guards/doormen who always greet us with warm and very welcoming smile. They truly deserve to be commended! Breakfast is good and comes with wide selections. Room wAs clean and homey. I was delighted that it was arranged as requested. Also, they didn't fail to replenish everyday toiletries and water. The guest services/reception were quick to attend our needs. Location was perfect as it was close to resturants. Overall, it was a great stay!We'd surely come back.
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Review collected in partnership with Best Western
Date of stay: March 2020
Sleep Quality
Response from Nam Keong Y, Cluster General Manager at BEST WESTERN Plus The Ivywall Hotel
Responded 09 Mar 2020
Dear Ms Jeszica, Thank you for taking the time to write this sincere review of your recent experience and to share it with the TripAdvisor community. Everything you so graciously mentioned in your review is of the highest reward to all of us here at Best Western Plus The Ivywall Hotel, Palawan. When we all strive to create exceptional experiences for our guests, reading reviews such as yours gifts all of us with encouragement to be even better tomorrow, while at the same time a sense of pride that we were able to add fond memories of your time spent here. Let me assure you that your kind words are appreciated by all of the staff that hard work to make our guest experiences unforgettable. l will certainly pass on your words of appreciation to Robert, Risa, Vanessa and the security team as I know they will all be happy to hear from you. Until the next time we get to welcome you once again, our warm regards to you and your family. Warm regards, N.K.Yeoh ( Mr ) Cluster General Manager The Ivywall Hotels and Resorts gm@bwplusivywall.com
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Rahim A wrote a review Mar 2020
Iran3 contributions1 helpful vote
i booking this hotel for 3 person 2 adualt and 1 child but when check in charge me 40 dollar this hotel all rooms cannot see out side for this hotel this price is very expencive and you can book halfe this price a better hotel near area
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Date of stay: March 2020Trip type: Travelled with family
1 Helpful vote
Response from Nam Keong Y, Cluster General Manager at BEST WESTERN Plus The Ivywall Hotel
Responded 11 Mar 2020
Dear Mr Rahim A, Thank you for taking the time to provide feedback on your recent stay with us. All feedback whether it be positive or negative gives my management team and I a greater understanding of where we are doing well; and where improvement may be required. Upon reviewing your records, they revealed that upon your arrival at the hotel, you have requested for an additional bed with breakfast inclusive, to accommodate your 8 year old child, which could have incurred an additional USD 35.00 per night. However, as a good gesture, our Front Desk staff decided not to charge you for the additional bed, and only the additional breakfast was charged, which amounted to approximately USD 14.00. This amount was clearly shown on the invoice presented to you upon your departure, and you gladly paid for it without complaining. Therefore, to accuse our hotel of blatantly charging you an additional US 40.00 is totally baseless. As for the view from room 317 which you occupied, it has a partial forest view, which contradicts your claim that you could not see the outside of the hotel. Perhaps I could offer a small piece of advise to you, - that before you even confirm any future hotel room reservations, you should indicate your preference for rooms with good views, or request for a room change if you have checked into a room which did not meet your view expectations. Please do not hesitate to contact me via email gm@bwplusivywall.com, if you would like to discuss this further. N.K. Yeoh ( Mr ) Cluster General Manager gm@bwplusivywall.com
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RoamingSpoon wrote a review Mar 2020
Dubai, United Arab Emirates56 contributions46 helpful votes
Very close to airport, restaurants and shops. Staff was kind and accommodating. Breakfast was delicious with great options and good quality. I was just kind of disappointed because they charge you for airport transfer (100 php per head). The airport is just a few minutes away from the hotel. Some other hotels were not asking for payment for transfers. The room is big and spacious but not sparkling clean and the AC is not cooling enough. Overall, worth the value and location.
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Date of stay: February 2020
Response from Nam Keong Y, Cluster General Manager at BEST WESTERN Plus The Ivywall Hotel
Responded 08 Mar 2020
Dear Guest, It was wonderful having you with us during your recent trip to Palawan. I am so glad you had such an enjoyable stay at the Hotel, and were happy with the facilities and recognition you received from our team. I have made note of your comments regarding the Airport Transfer Fee and will be sure to address them with the appropriate team. I truly appreciate you taking time to share them with us. I hope that we will have the pleasure of welcoming you back to Palawan, and more specifically, Best Western Plus The Ivywall Hotel very soon. Best wishes, N.K.Yeoh ( Mr ) Cluster General Manager The Ivywall Hotels and Resorts gm@bwplusivywall.com
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US$70 - US$148 (Based on Average Rates for a Standard Room)
PhilippinesMimaropaPalawan ProvincePalawan IslandPuerto Princesa
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Frequently Asked Questions about BEST WESTERN Plus The Ivywall Hotel
Which popular attractions are close to BEST WESTERN Plus The Ivywall Hotel?
Nearby attractions include Palawan Heritage Center (0.3 km), Stellar Grounds (0.5 km), and Palawan Museum (0.5 km).
What are some of the property amenities at BEST WESTERN Plus The Ivywall Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at BEST WESTERN Plus The Ivywall Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at BEST WESTERN Plus The Ivywall Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at BEST WESTERN Plus The Ivywall Hotel?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to BEST WESTERN Plus The Ivywall Hotel?
Conveniently located restaurants include Kalui Restaurant, Kinabuch Grill & Bar, and Reef Hotdogs.
Are there opportunities to exercise at BEST WESTERN Plus The Ivywall Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does BEST WESTERN Plus The Ivywall Hotel have an airport shuttle?
Yes, BEST WESTERN Plus The Ivywall Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at BEST WESTERN Plus The Ivywall Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does BEST WESTERN Plus The Ivywall Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at BEST WESTERN Plus The Ivywall Hotel?
The staff speaks multiple languages, including English and Filipino.