We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Grand Jakarta Gandaria City Hotel

Save
Share
Traveller (439)
Room & Suite (137)
Dining (52)
Overview
Hotel website
Jl. Sultan Iskandar Muda, Jakarta 12240 Indonesia See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star accommodation
{"containerClass":null,"containerAttributes":null,"widget":{"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"scriptFlags":null}
Rooms
04 Nov05 Nov
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$161.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Jakarta hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","SHOW_DISCLAIMER_ASTERISK","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "c88789a06b274b28978be064a8f9c97d", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":8523262,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[108700553],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":11,"year":2018},"checkout":{"day":5,"month":11,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":163,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"c88789a06b274b28978be064a8f9c97d","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":197,"lowestMetaPrice":161,"additionalPartner":false,"highestMetaPriceDisplay":197,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":197,"lowestMetaPrice":161,"highestMetaPriceDisplay":197,"hotelName":"Sheraton Grand Jakarta Gandaria City Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImM4ODc4OWEwNmIyNzRiMjg5NzhiZTA2NGE4ZjljOTdkIiwiQUlLIjoiMTBkZGVjMDc4YWZhNDg4YzhmNzUyMGJlMjgwZDczNmMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "04/11/2018", "checkOut": "05/11/2018", "lowestPrice": "US$161", "hasDates": true, "hacComplete": false, "contentIdMappings": {"108700553":"StarwoodIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"divClasses":"prw_rup prw_ibex_room_grid_responsive","dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"divClasses":"prw_rup prw_ibex_mismatch_message","dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"js":{},"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (406)
Filter reviews
344 results
Traveller rating
224
94
12
13
1
Traveller type
Time of year
LanguageEnglish
More languages
224
94
12
13
1
Show reviews that mention
All reviews looks grand spg platinum shopping mall lobby lounge special shout pondok indah big mall separate toilet soft opening rooms are great live band business trip great gym housekeeping team direct access excellent hotel executive suite
FilterEnglish
Updating list...
1 - 5 of 344 reviews
Reviewed 2 days ago

I have been coming back to this hotel almost weekly for the last 4 months and love it. rooms and well appointed and very clean. staff exceptional. part of a large Mall with many restaurants if you want a change. all usual mall facilities include...More

Thank chadd m
Reviewed 1 week ago

Oh my gosh! How can I ever stay anywhere else and not compare it to the amazing service at the Sheraton Grand Jakarta Gandaria City Hotel??? As an spg platinum, I had access to the club lounge, which had such amazing service that made me...More

Thank TravelInfinity2020
Reviewed 2 weeks ago

For those of you Marriott/SPG members looking for a place in Jakarta I highly recommend this Sheraton. The club level staff were very attentive and helpful and made my weekend stay between business meetings very enjoyable. The location is excellent as well as the Gandaria...More

Thank Adventurer821664
Response from Richard S, General Manager at Sheraton Grand Jakarta Gandaria City HotelResponded 1 week ago

Dear Adventurer821664, Thank you for staying at the Sheraton Grand Jakarta and recommending our hotel on the TripAdvisor. Having read through your comments we are glad that you have had great experience while staying at the hotel and also you could take advantage of our...More

Reviewed 2 weeks ago via mobile

Indonesians have a natural disposition for doing service very very well and the service at this property is no exception at all. From the smallest simple request for a spoon at breakfast to complex travel plans you really feel a genuine sense of care and...More

Thank JamesCowcher
Response from Richard S, General Manager at Sheraton Grand Jakarta Gandaria City HotelResponded 1 week ago

Dear JamesCowcher, Thank you for taking the time to share you experience of your recent stay at the Sheraton Grand Jakarta. We are happy to learn that you have had a great stay experience and we’ve shared your review to our associates who are very...More

Reviewed 3 weeks ago

Simply one of the best lounges I have visited world wide. The staff gave excellent personal service and the variety of offerings was top notch. Also important for me that works in the IT business is the reliability and speed of internet connection - outstanding!...More

Thank GeniEPM
Response from Richard S, General Manager at Sheraton Grand Jakarta Gandaria City HotelResponded 1 week ago

Dear GeniEPM, Thank you very much for your delightful comments shared on Trip Advisor and for choosing the Sheraton Grand Jakarta as your “home” whenever in the region! I am more than happy to read that we are taking very good care of you during...More

View more reviews
About
Description
Sheraton Grand Jakarta Gandaria City Hotel, located in the heart of emerging commercial hub and prime residential area in South Jakarta. The hotel is part of a superblock Gandaria City complex, offering modern More facilities such as retail shopping mall, office building as well as convention and exhibition facilities. Facilitated with 293 luxurious rooms, grand ballroom, elegant meeting rooms, all day dining restaurant and Sheraton Club Lounge. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Wheelchair Access
Beachfront
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
293
Price range
US$141 - US$235 (Based on Average Rates for a Standard Room)
Location
Indonesia > Java > Jakarta
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
293
Price range
US$141 - US$235 (Based on Average Rates for a Standard Room)
Location
Indonesia > Java > Jakarta
Photos
Traveller (439)
Room & Suite (137)
Dining (52)
Pool & Beach (12)
Business Centre & Event Rooms (12)
Family and Play Areas (3)
Nearby
Nearby HotelsSee all 508 nearby hotels
Veranda Hotel at Pakubuwono
468 reviews
.69 km away
RedDoorz @ Pondok Indah
.83 km away
EVERYDAY Smart Hotel Mayestik
28 reviews
.84 km away
Cheers Residential Jakarta
10 reviews
.84 km away
Nearby RestaurantsSee all 8 895 nearby restaurants
Anigre
111 reviews
.27 km away
Basilico
63 reviews
.25 km away
Maison Tatsuya Teppanyaki & Grill - Gandaria City
37 reviews
.20 km away
Fish & Co.
31 reviews
.19 km away
Nearby AttractionsSee all 584 nearby attractions
Gandaria City Mall
204 reviews
.09 km away
Mayestik Market
52 reviews
1.10 km away
Flight Experience Jakarta
14 reviews
.11 km away
Martha Tilaar Gandaria
6 reviews
.59 km away
Questions & Answers
Ask a question
FaizAkbar
19 April 2018|
AnswerShow all 6 answers
Response from Aulia S | Reviewed this property |
Yes
0
Votes
EvelynH731
12 August 2017|
AnswerShow all 3 answers
Response from Sheratongrandjakarta | Property representative |
Dear Evelyn H We have wheelchairs at the hotel. Please let us know in advance if you need one.
1
Vote
Ellys A
24 May 2017|
AnswerShow all 5 answers
Response from taufiqhidayatiman | Reviewed this property |
Sorry, I really dont know.
0
Votes
Room Tips
"If you are a SPG member request an upgrade to the club level floor."
Adventurer821664
2 weeks ago
Read review
"Top floors are great and probably less noisier"
N2686FMthomasd
04 Aug 2018
Read review
"choose the higher floor (SPG floor) since the street in front of the hotel is quite busy all day"
dendyj2016
15 Jul 2018
Read review
"Corner suites are large and sunny."
wlum2018
28 Jun 2018
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing