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Shangri-la Hotel Nanjing

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Traveller (476)
Room & Suite (102)
Dining (40)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Room service
Free parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Airport transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Public Wifi
Wheelchair Access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Lake View
Great View
HOTEL CLASS
Hotel links
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Special Offer:Book Direct and Save
Hotel deals
699Reviews
524Photos
0Q+A
34Room tips
Traveller rating
  • 584
  • 69
  • 28
  • 12
  • 8
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Popular mentions
Walking distance to Xuanwu Lake and rooms with view of the purple mountains. Train station is located a quick 5 minutes walk away. Club lounge provides quick bites during breakfast, afternoon tea and evening.
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Response from Molly Z, Public Relations Manager at Shangri-la Hotel Nanjing
Responded 4 weeks ago
Dear guest, thank you very much for choosing Shangri-La Hotel, Nanjing to stay and sharing your experience with us. We are very delighted to hear that you enjoyed the view in you room and your leisure time at our club lounge. Rest assured that your generous words of praise will be certainly shared with our colleagues. We look forward to welcoming you back very soon.
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This past November, we stayed at the Shangri-la Nanjing for two nights. All in all, we found it to be a good choice with comfortable rooms, good location, and friendly service. Located just north of Nanjing's center, the hotel is in close walking distance to Xuanwu lake, the
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Response from Molly Z, Public Relations Manager at Shangri-la Hotel Nanjing
Responded 14 Feb 2019
Dear guest, it was such a great pleasure to welcome you to Shangri-La Hotel, Nanjing, and thank you so much for writing a great review to share your experience with the broader TripAdvisor community. I am very happy to hear that you enjoyed your stay at the hotel. Your generous words of praise will be certainly shared with the team so that they know that their commitment to service excellence has been recognized. We truly look forward to the pleasure of welcoming you back again.
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Stayed for business, rooms were spacious, clean. Hotel is fairly new and well maintained so quite an enjoyable stay. Ate at the chinese restaurant downstairs, food was excellent. Learnt later that it is an extremely popular restaurant and I can see why! Advance reservations
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Response from Molly Z, Public Relations Manager at Shangri-la Hotel Nanjing
Responded 17 Jan 2019
Dear guest, we thank you very much for choosing Shangri-La Hotel, Nanjing to stay and for sharing your experience with us. We are very delighted to hear that you enjoyed your time in our hotel. Rest assured that your generous words of praise will be certainly shared with our colleagues. We look forward to welcoming you back very soon.
Read more
+5
Spent 2 nights in Nanjing after New Year’s Eve with friends , the Shangri-La Nanjing is conveniently located close to some of the tourist attractions and not far from Nanjing’s train station. The hotel offers everything you expect from a Shangri-La with a perfect mantainance.
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Response from Molly Z, Public Relations Manager at Shangri-la Hotel Nanjing
Responded 06 Jan 2019
Dear guest, it was such a great pleasure to welcome you back to Shangri-La Hotel, Nanjing, and thank you so much for writing a great review to share your experience with the broader TripAdvisor community. I am very happy to hear that you enjoyed your stay at the hotel during the Chinese New Year's Eve. Your generous words of praise will be certainly shared with the team so that they know that their commitment to service excellence has been recognized. And about the cheese in egg station, we will advice our colleague to add the option as much as possible. We truly look forward to the pleasure of welcoming you back again.
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Stayed with the family in a one bedroom suite for 2 nights. The suite was very nice, clean and specious (80 m2), with a separate bedroom and two bathrooms. We liked the pool (25 m!) and the gym. The horizon club lounge was merely ok, I would suggest paying more attention to
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Response from Molly Z, Public Relations Manager at Shangri-la Hotel Nanjing
Responded 01 Jan 2019
Dear guest, it was such a great pleasure to welcome you back to Shangri-la Hotel, Nanjing, and thank you so much for writing a great review to share your experience with the broader TripAdvisor community. I am very happy to hear that you enjoyed your stay at our hotel. Your generous words of praise will be certainly shared with the team so that they know that their commitment to service excellence has been recognized. And we are sorry to hear that the food in Horizon Club Lounge did not meet your expectations. Be assured that your comments have received our highest attention. We truly look forward to the pleasure of welcoming you back again.
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Photo provided by managementShangri-la Hotel Nanjing
Horizon Grand Premier Lake View Room
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"Definitely choose the club lounge rooms due to lounge amenities."
"The higher the quieter"
"Choose another hotel in Nanjing until they have sorted this mess out!"
"Higher up will be quieter but all rooms are lovely."
"I suggest any room. all of them are perfect"
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PRICE RANGE
US$131 - US$188 (Based on Average Rates for a Standard Room)
LOCATION
ChinaJiangsuNanjing
NUMBER OF ROOMS
450
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