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Novotel Nanjing Central Hotel

Traveller (139)
Room & Suite (59)
Dining (37)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Novotel Nanjing Central is located in the heart of Nanjing, convenient to all of its historical centers, commercial complexes and businesses. Enjoy your stay in one of our 297 beautifully appointed guest rooms or suites with their magnificent views on Xinjiekou. Our dedicated team is eager to meet the needs of business and leisure travelers alike and assist you with any requirements or requests.Choose Novotel Nanjing Central as your base and maximize your productivity and pleasure when visiting historic Nanjing!
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Property amenities
Free parking
Restaurant
Bar/Lounge
Room service
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Airport transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Self-Serve Laundry
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Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Safe
HOTEL CLASS
229Reviews
194Photos
7Q+A
19Room tips
Traveller rating
  • 103
  • 91
  • 28
  • 5
  • 2
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Popular mentions
I have tried the hot pot dinner buffet after checked in first night. There is CNY10 different for walk-in customers (CNY109) and hotel guest (CNY99). The food was really bad, no matter raw for hot pot or cooked food. First, not much options, second and also the worst is taste
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Review collected in partnership with Accorhotels.com
Response from JoyceNOVOTEL, 公关经理 at Novotel Nanjing Central Hotel
Responded 3 weeks ago
Dear guest I would like to personally thank you for your comments. I understand your disappointment with our product and the service provided to you, and would like to thank you for your constructive feedback. We deeply regret that you have had an unpleasant experience while staying at Novotel Nanjing Central. We have taken note of your comments, and have discussed them with concerned department. We hope that we can work together towards solving this issue, and welcome you once again in the future. Yours sincerely, Joyce, Marketing and Communications Manager
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+4
Pre trip: Response was quick from hotel when I contacted them via email before my trip. Thanks to Helen & June for their swift responses. Location: Hotel is located along busy shopping belt with plenty of shopping & dining options. Too many options, too little stomach capacity!
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Response from TonyNOVOTEL, 客户关系经理 at Novotel Nanjing Central Hotel
Responded 21 Jan 2019
Dear Guest, Thank you for your recent stay at Novotel Nanjing Central. We hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and we hope to see you again soon.
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Checkin ok but bit slow faffing around with our passports..yes i know china is a police state and stuff has to be scanned but for exactly that reason staff should be used to it and not baffled by a foreigners passport.. Room was nice..typical novotel but uptodate Buffet
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Response from TonyNOVOTEL, 客户关系经理 at Novotel Nanjing Central Hotel
Responded 01 Jan 2019
Dear Guest, Thank you for posting your comments and thank you for your very positive feedback, we are looking forward to welcoming you again in Novotel Nanjing Central. Best regards.
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The room that we stayed in was ok (standard twin), size adequate for just 2 person. Bed is comfortable and all amenities are provided for. Breakfast’s selection was decent, with mix of western and Chinese food, however, some dishes are cold. Although the hotel’s location is
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Response from TonyNOVOTEL, 客户关系经理 at Novotel Nanjing Central Hotel
Responded 01 Jan 2019
Dear Guest, Thank you for your feedback and for choosing Novotel Nanjing Central. We’re sorry you encountered housekeeping problems. Dirty rooms are not typical at our hotel, and we appreciate that you brought this to our attention. We have discussed this with our staff and will make every effort to be sure our rooms meet the highest housekeeping standards. Please give us a second chance if you visit our area in the future.
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+4
We wanted to book a hotel near the city but also close to restaurants and easy to move around. We booked novotel and we were not dissapointed. The location is great, close to many shopping malls and also a metro station nearby. The reception was nice and friendly and her
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Response from TonyNOVOTEL, 客户关系经理 at Novotel Nanjing Central Hotel
Responded 27 Dec 2018
Dear Guest, Thank you for your recent stay at Novotel Nanjing Central. I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon.
Read more
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12345612
I took a taxi, takes some 45' depending on the traffic.
0 votes
Just a follow up: you may have to switch subway lines to get from Nanjing South to Xinjiekou. But it's very easy to do.....and you don't have to pay anything extra to do it. Awesome subway system!
0 votes
Show all answers
請問從祿口國際機場如何到達飯店?時間約多久?
從祿口機場搭地鐵S1線到終點「南京南站」,再換地鐵1號線到新街口站下車,然後從14號出口出來後左前方就可以看到飯店了。
0 votes
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12
"Ask for quiet room if sensitive to street noise"
"Ask for high floor with view, ask for upgrade if available"
"Great views from the 20th floor"
"Corner rooms with views in two directions - especially on the higher floors"
"Rooms facing walmart are best."
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1234
PRICE RANGE
US$65 - US$92 (Based on Average Rates for a Standard Room)
LOCATION
ChinaJiangsuNanjing
NUMBER OF ROOMS
297
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