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Novotel Nanjing East Suning

Traveller (180)
Room & Suite (23)
Dining (11)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Free parking
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room service
Spa
Airport transportation
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Public Wifi
Shuttle Bus Service
Wheelchair Access
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Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Value
Mid-range
HOTEL CLASS
443Reviews
229Photos
1Q+A
12Room tips
Traveller rating
  • 353
  • 73
  • 17
  • 2
  • 1
Time of year
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  • English
Popular mentions
I was in Nanjing recently for a week and was looking forward to the trip. When in Nanjing, I usually stay in hotels near the city but since my colleagues decided that they wanted to be nearer to the office, we picked this hotel. Upon arrival, there were plenty of taxis at the
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Response from Curious809160, Guest Relations Manager at Novotel Nanjing East Suning
Responded 1 week ago
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Novotel Nanjing East Suning
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The restaurant had beautiful food and first class service. Big rooms very well decorated and very comfortable. There is a Nice bar to relax in with good drinks menu. Friendly management and service I Will 100% be back. Great experience
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Response from Curious809160, Guest Relations Manager at Novotel Nanjing East Suning
Responded 2 weeks ago
感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快
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This was my second visit to Nanjing and second time staying at Novotel. They have a great spread for breakfast, a lot of American and Chinese dishes, plus there is always fresh fruits. The room are great and cleaned daily, the cleaning lady did a wonderful job with it. Special
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Response from Curious809160, Guest Relations Manager at Novotel Nanjing East Suning
Responded 05 Nov 2018
Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Nanjing East Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Nanjing East Suning
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I was lucky enough to stay at the hotel for more than 10 days. The rooms are nice with very comfortable beds. The restaurant has a diverse menu and an exceptional buffet. Allthough the hotel is not located in the city center, it is still very easily accessible by metro or taxi.
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Response from Curious809160, Guest Relations Manager at Novotel Nanjing East Suning
Responded 29 Oct 2018
Dear Nizzl V, We very much appreciate your comments regarding your stay at the Novotel Nanjing East Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Nanjing East Suning
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Everyone was very helpful. Nice buffet. Great beds and clean rooms. There’s a shopping mall right next doors as well as the metro station and taxi stand. Special shoutout to Eeshie and Kimberly at the bar.
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Response from Curious809160, Guest Relations Manager at Novotel Nanjing East Suning
Responded 23 Oct 2018
Dear Mukti G We very much appreciate your comments regarding your stay at the Novotel Nanjing East Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Nanjing East Suning
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Photo provided by managementNovotel Nanjing East Suning
Guest room
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"Ask for a room with a balcony. You can open your doors and go outside to enjoy the fresh ari."
"Quiet rooms and up floor. Always."
"The suites are an excellent choice for families with lots of room for the kids to move about."
"Make sure to specify non-smoking if you do not smok"
"Book an executive room and there's hot food served in the exec lounge in the evening.."
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PRICE RANGE
US$61 - US$81 (Based on Average Rates for a Standard Room)
LOCATION
ChinaJiangsuNanjing
NUMBER OF ROOMS
335
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