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Novotel Citygate Hong Kong

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Traveller (1648)
Room & Suite (866)
Pool & Beach (129)
Ratings and reviews
Certificate of Excellence
  • Excellent52%
  • Very good38%
  • Average8%
  • Poor1%
  • Terrible1%
Travellers talk about
“cable car”(308 reviews)
“outlet mall”(175 reviews)
View all reviews
What's included
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
4 Star Hotel
The only airport hotel in Hong Kong with city convenience, Novotel Hong Kong Citygate is just 5 minutes from Hong Kong International Airport and AsiaWorld-Expo. With direct access to MTR, it takes only 30 minutes to the city centre and Hong Kong Disneyland is 2 stops away. Enjoy...
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Location and contact
No.51 Man Tung Road, Tung Chung, Hong Kong, China
Name/address in local language
Hotel website
2,9 km to Hong Kong Intl Airport
18 restaurants are within a 0,5 km radius
4.5 km from Lantau Island
View nearby attractions and restaurants
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4 448)
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Show reviews that mention
All reviewscable carclose to the airportoutlet mallbig buddhafree shuttlelantau islandtung chungngong pingcity gateairport hotelpremier loungeminutes from the airportshopping centrebetween flightsan early flightmtr stationwelcome drink
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1 - 5 of 3 652 reviews
Reviewed yesterday

We have stayed at this hotel a number of times as an overnight stopover between flights. last stay we were upgraded without request and given access to the premier lounge while booking in. with the shuttle service and shopping mall attached we find this a...More

Review collected in partnership with this hotel
Thank kennethmaxworthy
Response from NovotelCitygate, Manager at Novotel Citygate Hong KongResponded today

Dear kennethmaxworthy Thank you very much for taking the time to write about your experience in our Hotel. i am positive that your comment will motivate our team to continue their great quest to make our guest happy. Thank you once again and we look...More

Hotel's Favourite
Reviewed 29 May 2018 via mobile

1st reason why I recommend this hotel. 1. it has a shuttle service from the airport 2. located very near to train station 3. hotel building is connected to Novotel Outlets Mall..😉 4. located near the cable car terminus 5. excellent food and room plus...More

1  Thank Rech D
Response from NovotelCitygate, General Manager at Novotel Citygate Hong KongResponded 29 May 2018

Dear Rech D, Thank you so much for your wonderful review of Novotel Citygate. I am delighted to learn that you enjoyed your stay with us and thank you for highlighting the sustainability initiatives that we have initiated throughout the hotel as part of Accor...More

Reviewed yesterday

I arrived very late, but the reseptions was very helpfull. Hotel is a few minutes by either hotel shuttle bus or taxi. Lovely bed, got a free upgrade which was a pleasant suprise at three in the morning. Can highly recommend this

Thank LiseWo
Response from NovotelCitygate, Manager at Novotel Citygate Hong KongResponded yesterday

Dear LiseWo Thank you very much for your positive feedback. We very much appreciate your comments about our Hotel. We do hope to welcome you back very soon. Best regards Greg Hoehn Hotel Manager

Reviewed 2 days ago via mobile

This is not the first time I stay at this hotel, the hotel itself hasn’t been done any refurbishment for a while, the rooms are pretty much the same, which some of the furniture or style are getting slightly outdated but because of the location,...More

Thank Bingbling18
Response from NovotelCitygate, Manager at Novotel Citygate Hong KongResponded yesterday

Dear Bingbling18 Thank you very much for your review and recent stay in Novotel Citygate Hong Kong. We very much appreciate your positive feedback, especially highlighting the efforts done by our team. We do hope to welcome you back soon. Best regards Greg Hoehn Hotel...More

Reviewed 5 days ago

It was a very Pleasant stay. After a warm welcome at the executive lounge, we had the opportunity to enjoy tea time while checking-in. The hotel is only 30min away from downtown by train. The room is comfortable.

Review collected in partnership with Accorhotels.com
Thank marccI5053QE
Response from NovotelCitygate, Manager at Novotel Citygate Hong KongResponded 4 days ago

Dear marccl5053QE Thank you very much for your excellent comment. We wish to welcome you back in the near future. Best regards Greg Hoehn

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About
Description
The only airport hotel in Hong Kong with city convenience, Novotel Hong Kong Citygate is just 5 minutes from Hong Kong International Airport and AsiaWorld-Expo. With direct access to MTR, it takes ...More only 30 minutes to the city centre and Hong Kong Disneyland is 2 stops away. Enjoy spectacular views from the Ngong Ping Cable Car and discover bargain shopping at Citygate Outlets, both are at the doorstep. Features meeting facilities, two restaurants, a bar, a 24-hour gym and swimming pool. Less
Hotel class
Contact Information
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Business
,
Romantic
,
Luxury
Room types
Suites, Family Rooms, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Free Internet
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Shuttle Bus Service
Wheelchair Access
Beachfront
Free Parking
Spa
Free High Speed Internet (WiFi)
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Business
,
Romantic
,
Luxury
Room types
Suites, Family Rooms, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Business
,
Romantic
,
Luxury
Room types
Suites, Family Rooms, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Hotel class
Contact Information
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Business
,
Romantic
,
Luxury
Room types
Suites, Family Rooms, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (1648)
Room & Suite (866)
Pool & Beach (129)
Dining (123)
Amenities (67)
Business Centre & Event Rooms (21)
Family and Play Areas (4)
Questions & Answers
Ask a question
Sarah M
18 July 2018|
AnswerShow all 4 answers
Response from aikrish | Reviewed this property |
You may want to signup for an Accor Hotels membership program (free of charge), if you don’t already have one. That might accord preference to your request.