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JW Marriott Hotel Hong Kong

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Traveller (1181)
Room & Suite (473)
Dining (132)
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Overview
  • Excellent62%
  • Very good30%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“pacific place”(281 reviews)
“fish bar”(56 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from JW Marriott Hotel Hong Kong
Special Offer: Free Dragon Boat Tickets!
Hotel packages
Hotel deals
Offers from JW Marriott Hotel Hong Kong
Special Offer: Free Dragon Boat Tickets!
Hotel packages
Hotel deals
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Nearby Hotels
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Reviews (2 470)
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2 044 results
Traveller rating
1 246
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1 246
591
139
42
26
Show reviews that mention
All reviewspacific placethe executive loungefish baradmiralty mtr stationhigh end mallmountain viewcorner roompeak tramdirect accessshopping mallbusiness hotelbusiness tripbreakfast buffetbit datedfitness centerchinese restaurantluxury hotel
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1 - 5 of 2 044 reviews
Reviewed 3 days ago

The hotel is good - nicely done up. Location is a bit off - but then with HK taxis it is not a problem. And there is shuttle from the airport express stations. The food service - in room dining - is very good -...More

Thank maleo2013
Reviewed 4 days ago via mobile

Well located for business and also very close to mtr, which makes access and ability to get around perfect. Room clean and comfortable. Mine had a view of the harbour. Breakfast offered substantial variety however was expensive.

Thank Paula P
Reviewed 4 days ago

Very strange for a 5 star hotel to keep on emphasizing how they will charge me for everything. When I asked for extra pillows the representative who showed me to the room said, we might have to charge you for the extra pillows! When I...More

Thank JazzyLovestoTravel1
Response from jwmarriotthk, Guest Relations Manager at JW Marriott Hotel Hong KongResponded 4 days ago

Dear JazzyLovestoTravel1, Thank you for sharing your thoughts on Tripadvisor.com regarding your stay at JW Marriott Hong Kong! I am disappointed to learn that we did not meet your expectations during your stay. Please rest assured that your comments would be escalated to the related...More

Reviewed 6 days ago

This was our first stay at JW in HK and we have high expectation. My husband checked in first, notifying the reception staff that I'll be arriving later. The reception told my husband that he couldn't use the lounge even though I'm a Platinum member....More

Thank Merchandiser3
Response from jwmarriotthk, Guest Relations Manager at JW Marriott Hotel Hong KongResponded 5 days ago

Dear Merchandiser3, Thank you for taking the time to share your recent experience at the JW Marriott Hotel Hong Kong with Tripadvisor, Currently our hotel is undergoing a room product enhancement which is likely to be completed Oct 2018. We take your comments seriously and...More

Reviewed 1 week ago via mobile

This JWM is a part of the Pacific Place all connected via shopping mall and walkways to the Central MRT. It this make sense to make this a base camp when we come to HK. We know how to go to the basement to reach...More

1  Thank sunnyboy9
View more reviews
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$273 - US$526 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Family Hotel in Hong Kong
#18 Business Hotel in Hong Kong
#32 Romantic Hotel in Hong Kong
#35 Luxury Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$273 - US$526 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Family Hotel in Hong Kong
#18 Business Hotel in Hong Kong
#32 Romantic Hotel in Hong Kong
#35 Luxury Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (1181)
Room & Suite (473)
Dining (132)
Pool & Beach (46)
Business Centre & Event Rooms (17)
Amenities (12)
Family and Play Areas (2)
Questions & Answers
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Woojin C
18 June 2018|
Answer
Response from oceanpalace | Reviewed this property |
Going ANYWHERE in Hong Kong from HKG Airport the fastest way is the Airport Express, with stops at Kowloon Station on the Kowloon side (21 minutes) and Hong Kong Station on the Hong Kong Island side (24 minutes). From either... More
0
Votes
jalexand333
23 May 2018|
AnswerShow all 2 answers
Response from David H | Reviewed this property |
I would guess less than 2 years ago. Great view DH
0
Votes
ctsv50
3 March 2018|
AnswerShow all 13 answers
Response from Benjamin G | Property representative |
Your room key is required to use the elevator to gain access to the guest floors.
0
Votes
Room Tips
"Stay @ the Conrad Instead"
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"Stay at executive rooms with the access to the lounge"
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"The higher the floor the better for views."
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"Choose the standard room with the double bed - i believe they are corner rooms. Much nicer than your standard."
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