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The hotel is good - nicely done up. Location is a bit off - but then with HK taxis it is not a problem. And there is shuttle from the airport express stations.
The food service - in room dining - is very good -...More
Well located for business and also very close to mtr, which makes access and ability to get around perfect. Room clean and comfortable. Mine had a view of the harbour. Breakfast offered substantial variety however was expensive.
Very strange for a 5 star hotel to keep on emphasizing how they will charge me for everything. When I asked for extra pillows the representative who showed me to the room said, we might have to charge you for the extra pillows! When I...More
Response from jwmarriotthk, Guest Relations Manager at JW Marriott Hotel Hong KongResponded 4 days ago
Thank you for sharing your thoughts on Tripadvisor.com regarding your stay at JW Marriott Hong Kong!
I am disappointed to learn that we did not meet your expectations during your stay. Please rest assured that your comments would be escalated to the related...More
This was our first stay at JW in HK and we have high expectation. My husband checked in first, notifying the reception staff that I'll be arriving later. The reception told my husband that he couldn't use the lounge even though I'm a Platinum member....More
Response from jwmarriotthk, Guest Relations Manager at JW Marriott Hotel Hong KongResponded 5 days ago
Thank you for taking the time to share your recent experience at the JW Marriott Hotel Hong Kong with Tripadvisor,
Currently our hotel is undergoing a room product enhancement which is likely to be completed Oct 2018. We take your comments seriously and...More
This JWM is a part of the Pacific Place all connected via shopping mall and walkways to the Central MRT. It this make sense to make this a base camp when we come to HK. We know how to go to the basement to reach...More
Response from oceanpalace | Reviewed this property |
Going ANYWHERE in Hong Kong from HKG Airport the fastest way is the Airport Express, with stops at Kowloon Station on the Kowloon side (21 minutes) and Hong Kong Station on the Hong Kong Island side (24 minutes). From either... More
Going ANYWHERE in Hong Kong from HKG Airport the fastest way is the Airport Express, with stops at Kowloon Station on the Kowloon side (21 minutes) and Hong Kong Station on the Hong Kong Island side (24 minutes). From either you may then easily access the MTR or grab a taxi to your final destination. The trains run like clockwork.