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Crowne Plaza Hong Kong Causeway Bay

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Traveller (647)
360
Panoramas (19)
Pool & Beach (48)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Situated in Causeway Bay, Crowne Plaza Hong Kong Causeway Bay is just 3 minutes’ walk to the renowned Times Square. The international brand business hotel offers 263 spacious guestrooms and suites ranging from 34 to 84 sq. m. in size offer plenty of space and convenient access for business and leisure travelers. With a spectacular city or Happy Valley Racecourse view, each room is well-equipped with deluxe amenities, Wi-Fi and broadband internet coverage, a 42" TV and 5.1 surround sound system. Our rooftop swimming pool, and fitness center are perfect for unwind. Club at 28, a chic rooftop poolside bar and lounge, offers an array of premium wines, spirits, cocktails, snacks as well as afternoon tea set. Kudos, an all-day-dining restaurant, features an extensive selection of international cuisine and delectable buffets to appeal to all appetites.
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Property amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair Access
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Room features
Air Conditioning
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Mountain View
Park View
HOTEL CLASS
Hotel links
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Special Offer:Book Direct and Save
Hotel deals
1 103Reviews
1 050Photos
21Q+A
100Room tips
Traveller rating
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  • 18
  • 12
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Popular mentions
+7
I come to hk 18 times per year and stay 4-5 times. One thing going for this hotel is the location. Right smack in causeway bay, it has shopping choices (times square, lee gardens, hysan place, sogo etc.) galore and all sorts of food options The hotel itself is 4 star, with
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Response from Deven L, Public Relations Manager at Crowne Plaza Hong Kong Causeway Bay
Responded 15 Jan 2019
Dear bcheong Thank you for your usual support towards Crowne Plaza Hong Kong Causeway Bay. We are delighted to know that our prime location has allowed you great convenience in exploring the city. We deeply regret that our TV channels did not fit your needs and our guest services were not up to the standard you have come to expect from us. Please rest assured that your feedback has been brought to the attention of our hotel’s management team. Apologize again for the unpleasant experience. It would be grateful if a second chance could be given to us when you visit Hong Kong next time so we can show you our improvements. Best regards Deven Leung Marketing Communications Manager Crowne Plaza Hong Kong Causeway Bay
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Nearly a year has passed since I visited Hong Kong for 9 days. I spend a lot of time looking for a good hotel near my friends house. It doesn't matter if you choose a hotel for just one night and it turns out to be not as you had expected. But for 8 nights you have to choose
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Response from Deven L, Public Relations Manager at Crowne Plaza Hong Kong Causeway Bay
Responded 08 Jan 2019
Dear Xantofila Thank you for choosing our hotel and we are delighted to hear that you had an excellent time with us. Our hotel is located in the quieter part of Causeway Bay, yet it is very convenient for shopping, dining and transportation. It is grateful to know that you had a good sleep with our mattress and you were highly satisfied with our housekeeping services. Glad that you loved our rooftop poolside bar and lounge Club @28 as well. We do offer some good deals in non-peak season, please stay tuned with our promotional rates. Wish that you have a rewarding stay experience next time with us. Best regards Deven Leung Marketing Communications Manager Crowne Plaza Hong Kong Causeway Bay
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I was very impressed by this hotel. It started on arrival where we were warmly welcomed, checkin was easy, room upgrade for my IHG status as well as an early check in given we had arrived at 7:20am. The bags were taken to the room which was well presented and clean. We
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Response from Deven L, Public Relations Manager at Crowne Plaza Hong Kong Causeway Bay
Responded 08 Jan 2019
Dear Matt_nz1 Thank you very much for sharing your staying experience. We are honored to hear that you appreciated our services and you were happy with our room upgrade arrangement. It is lovely that you had an enjoyable time at our fitness center and rooftop poolside bar and lounge Club @28. We regret that the service from the Chinese restaurant, managed and operated by third-party, did not meet your expectation. We would share your comment to the restaurant. Please also give a try to our restaurant Kudos next time. Thank you once again for your support and recommendation. We look forward to bringing you another unforgettable journey in Hong Kong. Best regards Deven Leung Marketing Communications Manager Crowne Plaza Hong Kong Causeway Bay
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I stayed there for 3 nights on a business trip. I find the location very convenient. The rooms are specious, modern, clean and comfortable. Bed is great. Bathroom is good and large. The breakfast is excellent. The Gym is relatively small but ok. The only problem I had was that
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Response from Deven L, Public Relations Manager at Crowne Plaza Hong Kong Causeway Bay
Responded 12 Dec 2018
Dear RaniM59, Thank you for taking time to review us. We are delighted to know that you were impressed by our convenient location and spacious room. It is fabulous that our breakfast buffet satisfied your taste. Glad that you enjoyed our fitness center as well. You are welcome to visit our resting area – 5/F Breeze or 27/F Pavilion during your next business trip. Please do not hesitate to contact our staff anytime for assistance so we would address your needs in a timely manner. Wish that you have a rewarding stay experience next time with us. Best regards Deven Leung Marketing Communications Manager Crowne Plaza Hong Kong Causeway Bay
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We stayed at crowne plaza hong kong causeway bay for two nights, check in staff and concierge were not welcoming, i thought maybe they were busy all day. No smile and work like a robot. One thing i like was the pool and bar..
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Response from Deven L, Public Relations Manager at Crowne Plaza Hong Kong Causeway Bay
Responded 29 Nov 2018
Dear kathleenmT2242PD Thank you for sharing your review with us. We respect and serve every guest wholeheartedly and deeply regret that our team members might not have performed up to your expectations. Rest assured that your comments have been brought to the attention of our hotel’s management team. We will remind our team members to be more attentive and continue to make every effort to enhance our services. Thank for you loving our swimming pool and rooftop poolside bar and lounge Club @28. Apologize again for the unpleasant experience and hope to have another chance to serve and delight you in future. Best regards Deven Leung Marketing Communications Manager Crowne Plaza Hong Kong Causeway Bay
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123456105
Is the swimming pool heated?
Dear fifi, Thank you for your enquiry. Please note that our swimming pool is not heated and it is now undergoing annual maintenance until Jan 12, 2019. If you require any assistance, please do not hesitate to contact our guest services personnel. We look forward to seeing you. Best regards Deven Leung Marketing Communications Manager Crowne Plaza Hong Kong Causeway Bay
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Dear Lisa Thank you for your enquiry. Our guest room is equipped with a Freedy Phone which you can use it both in and out of our hotel. It serves as a mobile phone featuring pocket Wi-Fi function with complimentary local calls and unlimited internet access. We apologise that we do not provide shuttle bus service between Hong Kong Station to the Hotel. You are welcome to contact us in advance for a 4-seat-limousine service at HKD430 per trip. For our swimming pool, it is not heated. If you require any assistance during your stay, please do not hesitate to contact our guest services personnel. We look forward to welcoming you soon. Best regards Deven Leung Marketing Communications Manager Crowne Plaza Hong Kong Causeway Bay
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Hi tunesm, thanks for asking. We have 2 types of family rooms which are 2 double beds and one king bed plus one single bed. We look forward to seeing you. Best regards Deven Leung Marketing Communications Manager Crowne Plaza Hong Kong Causeway Bay
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Not sure if there's one inside or not. I saw many nearby. In fact, Hong Kong seems more fashionable then any other city on this planet (with so many beauty salons around)!
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Hi UL, Thanks for your question. Our Family Room is available for 2 adults and 2 children. For 4 adults, we would recommend you to book 2 rooms. Thanks and look forward to seeing you. Best regards Deven Leung Marketing Communications Manager Crowne Plaza Hong Kong Causeway Bay
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"We were upgraded to a family room (one king, one king single). Made for a nice roomy time."
"Rea facing for views of the racecourse and Happy Valley"
"Rooms facing east provide a better view."
"We were in room 1505 - it was excellent"
"higher floor with a view"
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PRICE RANGE
US$247 - US$426 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
铜锣湾皇冠铜锣湾皇冠假日
LOCATION
ChinaHong KongHong Kong Island
NUMBER OF ROOMS
263
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