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Olare Mara Kempinski Masai Mara

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Traveller (525)
Room & Suite (95)
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Overview
  • Excellent91%
  • Very good6%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“chef david”(22 reviews)
“the camp manager”(22 reviews)
“game drives”(67 reviews)
Free Internet
Breakfast included
Pool
Restaurant
Airport Transportation
Suites
Poolside Bar
5 Star Hotel
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Rooms
06 May07 May
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1 room, 2 adults, 0 children
Standard Room
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Reviews (318)
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All reviewschef davidthe camp managergame drivesmasai marachef cookedplunge poolhoneymoon suitebush breakfasthis teamsafari experiencepure luxuryasante sanaair kenyaeco systemthe hot air balloon safariincredible knowledgespecial dietary requirements
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1 - 5 of 292 reviews
Reviewed 6 days ago

From start to finish, incredible experience. Stayed 2 nights. Flew in from Nairobi Wilson Airport, which meant no 6 hour bumpy car ride. Picked up on runway and driven to camp by the wonderful Rafael, our kind, funny and knowledgeable guide. Nothing was too much...More

2  Thank Ross L
Response from AurelioGiraudo, General Manager at Olare Mara Kempinski Masai MaraResponded 2 days ago

Dear Ross L, Many thanks for your feedback on your recent 2 nights stay at Olare Mara Kempinski. We are very pleased to read that you had an incredible stay at the camp, we look forward to hosting you once again in the near future....More

Property's Favourite Review
Reviewed 4 September 2017 via mobile

I read recently that Kempinski had completed 120 years of being in business. Their famed service standards were in full force at the Olare Mara Kempinski. My family and I spent 3 days and loved it. It is in a conservancy - this means the...More

Thank Viv74
Response from Kees H, General Manager at Olare Mara Kempinski Masai MaraResponded 14 September 2017

Dear Viv74, Many thanks for taking the time to write a review on Olare Mara Kempinski Masai Mara. It's a pleasure to read that both you and the family enjoyed your 3 days on safari. I do hope that these adventures will be memorable for...More

Reviewed 1 week ago via mobile

From the moment we arrived at the camp the service was great. They picked us up in the airport and within our first 15 min. we saw out first lion and cute baby cups. We stayed at tent #12 with a great view of the...More

1  Thank houstonrockets13
Response from AurelioGiraudo, General Manager at Olare Mara Kempinski Masai MaraResponded 2 days ago

Dear houstonrockets13, Many thanks for your feedback on your recent visit to Olare Mara Kempinski. It's a pleasure to read that you had an amazing stay at the camp. We look forward to hosting you once again in the near future. Warm Regards Aurelio Giraudo

Reviewed 2 weeks ago via mobile

Hi we booked this lodge for our honeymoon however several (8) months before we had to cancel as I was unwell . We have still not received the refund from the lodge even though they said they would process it . This is after months...More

1  Thank samr215
Response from AurelioGiraudo, General Manager at Olare Mara Kempinski Masai MaraResponded 1 week ago

Hi samr215, I understand our Revenue and Reservations Manager has been in communication with you regarding this issue, and your travel agent should process the refund next week. Should you experience a further delay, please get in touch with me directly on +254 703 049...More

Reviewed 13 March 2018

The Olare Mara Conservancy is simply spectacular!! Outside the main Mara Triangle, the Conservancy has great benefits as game viewing is much more interesting as there is full access to the game anywhere possible and the most memorable night game drives are also an option....More

Thank NIA1011
Response from BarnabasWamoto, Hotel Manager at Olare Mara Kempinski Masai MaraResponded 15 March 2018

Dear NIA1011, Many thanks for your review on your recent Olare Mara Kempinski Masai Mara visit. Thank you so much for sharing your feedback on safari in the conservancy, which is indeed very special. We appreciate you recommending 'the hidden gem' Olare Mara Kempinski Masai...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Internet
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Things to do
Pool
Restaurant
Bar/Lounge
Details
Price range
US$962 - US$2 007 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Family Rooms
Details
Price range
US$962 - US$2 007 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Family Rooms
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Traveller (525)
Room & Suite (95)
Dining (24)
Pool & Beach (7)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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shailniazi
24 February 2018|
AnswerShow all 2 answers
Response from sbyrne46 | Reviewed this property |
Getting there was arranged by organizer of our trip, Micato Safaris. Went from Wilson Airport to a few minutes away from the Lodge. Food was simple but very good. I do not know about Halal.
0
Votes
NicoleCxx
14 February 2018|
AnswerShow all 2 answers
Response from AurelioGiraudo | Property representative |
Dear NicoleCxx, We look forward to hosting you at Olare Mara Kempinski Masai Mara in the very near future. We can arrange for your flights from Nairobi's Wilson Airport - Olare Motorogi Conservancy and back to Nairobi... More
0
Votes
CGriffiths
6 November 2017|
Answer
Response from terryaruna | Reviewed this property |
Yes, laundry is included. Its recommended to put a note on the laundry list if you wish your laundry to be just folded or ironed !
1
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