The Zehneria By Sarovar Portico India

The Zehneria By Sarovar Portico India

Traveller (224)
Dining (88)
Pool view from restaurant
Pool & Beach (35)
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About

4.5
#8 of 245 hotels in Nairobi
4.8 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.7 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Family
Modern
Languages Spoken
English, Afrikaans, Hindi, Swahili
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Children Activities (Kid / Family Friendly)
Airport transportation
Secured parking
Wifi
Outdoor pool
Fitness / spa changing rooms
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Currency exchange
Doorperson
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Room service
Safe
VIP room facilities
Kitchenette
Microwave
Minibar
Flatscreen TV
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available

Location

10 Karuna Road, Nairobi 00800 Kenya
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 81 out of 100
81
Jomo Kenyatta Intl Airport
15.9 km
See all flights
Wilson Airport
738Reviews5Q+A64Room tips
Traveller rating
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  • 72
  • 32
  • 9
  • 9
Time of year
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Detailed Reviews
Jason Mb wrote a review Feb 2022
Kinshasa, Democratic Republic of the Congo
5.0 of 5 bubbles
The location was very good for me as I could walk for 4 minutes to the closest Mall (Sarit Center)and KFC. The room was spacious and had a wonderful view of the city through its windows. Looking like an apartment it is equipped with a refrigerator, Kitchener, an AC in the living room and another AC in the bedroom. The breakfast service was excellent. Hotel officers were friendly. Mr Cyrus from the cleaning and maintenance team was very kind and supportive. I stayed in Freedom.
FR:
Situé juste derrière le centre commercial Sarit Centre (4 minutes à pied). Zehneiria est un endroi paisible. La Chambre était trop grande comme un appart (Salon, Chambre et douche séparés) bien équipé d'un réfrigérateur, Split, Micro-onde, cuisinière(valeur ajoutée).
Le service est impécable et les agents sont très gentils.
Read more
Date of stay: January 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from David Mwaniki, General Manager at The Zehneria By Sarovar Portico India
Responded 16 Feb 2022
Dear Guest, Thank you for having spared your valuable time to post the very positive review on TripAdvisor.. The whole team is very delighted to learn that you enjoyed your stay with us This has gone a long way as a source of motivation to all of us We look forward to hosting you again very soon during your next visit Kind Regards David Mwaniki
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Justus M wrote a review Sept 2021
5.0 of 5 bubbles
The staff in this hotel are very welcoming and always willing to assist the guests.
Tom at reception, Monica,Chef Baraza, Anthony and celestine are Supportive and friendly.
They go out of their way to ensure guests needs are met.
The covid-19 protocols are fully adheres to,
Staff are always in face masks,hand washing tanks and sanitizers are placed in strategic positions.
It's a perfect place to be for any meals/
Meetings.
Read more
Date of stay: September 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from David Mwaniki, General Manager at The Zehneria By Sarovar Portico India
Responded 23 Sept 2021
Dear Guest, Thank you so much for the impressive comments about our hotel on Tripadvisor. Your appreciation of the service offered by our staff is a great source of motivation. We promise to serve our clients with dedication and professionalism. Thank you for making our hotel the preferred place to visit and hold your meetings. Looking forward to hosting you on your net visit. Kind regards David Mwaniki
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Octavian C. wrote a review Jul 2021
Bucharest, Romania
+1
5.0 of 5 bubbles
I was a returning customer in June 2021 after two years, and I was not disappointed. The staff was great and very helpful in solving all issues. Cyrus was particularly helpful in solving any problem. The rooms were spacious and clean. The bar and restaurant were above expectation, with Anthony K. and Celestin serving delicious meals and breakfast. Chef Douglas Baraza cooked very delicious meals every time. My favorites were Ribeye Steak, Cream of Chicken soup and Fish and chips. The atmosphere at the restaurant and bar next to the pool was very quiet and pleasant during my stay. This hotel was also more enjoyable since it is in a good location and it is very quiet. I will certainly go there again when going to Nairobi and I warmly encourage anyone to go there!
Read more
Date of stay: June 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: the Club room is the roomiest. The hotel is close to Sarit mall and Westgate mall.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
wilson m wrote a review Nov 2020
Nairobi, Kenya
5.0 of 5 bubbles
I just visited the hotel for lunch and admit that you guys are on top of the game. The buffet was just awesome. The meals were so delicious. The staff are quite cautious with the Covid-19 protocols and guidelines. They're always on face masks and constantly sanitizing surfaces with strict adherence to social distance. Thank you Mr Mwaniki for the invitation and hospitality. Can't wait to come back to Zehneria Portico.
Read more
Date of stay: November 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
wallflower69 wrote a review Jun 2022
Otterlo, The Netherlands
4.0 of 5 bubbles
Room looks alright, fridge and hair dryer works well. Many locals walking outside on the main street, close to sarit centre but didn't venture out in the evening as the streets don't look too brightly lit. Shower water is just room temperature water. They said the water heater system is solar powered and will only be hotter at 6am?
Read more
Date of stay: June 2022
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Blavals Adventure Ltd wrote a review 11 Jun
5.0 of 5 bubbles
As a travel agent, I take great pride in providing my clients with the best possible accommodations during their trips. When booking accommodations for my clients visiting Nairobi, Kenya, Zehneria Portico consistently stood out as an exceptional choice, thanks to the fantastic reviews from previous guests.

Upon the recommendation of past clients, I confidently booked my most recent group of business travelers at Zehneria Portico, and they were thrilled with their experience. The hotel's central location in the heart of Nairobi proved to be incredibly convenient, allowing my clients to access the city's business district and popular attractions easily.

My clients raved about the spacious and meticulously clean rooms, beautifully appointed with modern amenities that helped them relax and recharge after long meetings. The on-site restaurant also received high praise, with my clients highlighting the freshness of the ingredients and the exceptional quality of the local and international cuisine.

However, the true standout feature of Zehneria Portico, according to my clients, was the impeccable service provided by the hotel staff. From the friendly front desk team to the attentive housekeeping staff, every member of the Zehneria Portico team went above and beyond to ensure my clients' comfort and satisfaction.

As a travel agent, I am always seeking the best possible accommodations for my clients, and Zehneria Portico has consistently delivered. Based on the overwhelmingly positive feedback from my past clients, I have no hesitation in recommending Zehneria Portico to any traveler visiting Nairobi, whether for business or leisure. The hotel's exceptional amenities, convenient location, and outstanding service make it an ideal choice for a memorable stay in the city.
Read more
Date of stay: June 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: - Convenient Location. - Exceptional Accommodations. - Impeccable Service. - Delicious Dining. -...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from David Mwaniki, General Manager at The Zehneria By Sarovar Portico India
Responded 1 week ago
Dear Guest, Warm greetings from The Zehneria by Sarovar Portico, thank you so much for sparing your valuable time to rate our hotel on Trip Advisor.. The positive and kind feedback has been shared with the whole team which has become a source of motivation and encouragement. We look forward to always hosting your clients at our hotel. Kind Regards David Mwaniki
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Octavian C. wrote a review Mar 2023
Bucharest, Romania
+1
5.0 of 5 bubbles
The Zehneria Hotel is a great hotel in a good area in the Westlands. In 3 different trips I stayed there and it changed name every time: Zehneria Portico, XO Heron All Suite Hotel and Zehneria Suites Hotel. It has also changed ownership as I understood, but the staff has always been very friendly. I could see improvements every time. The rooms are nice, especially the club rooms.
At the reception Erik was always friendly and helpful. At the bar you can always count on Peter for good service chat. I discovered very nice food at this hotel for all meals, breakfast, lunch and dinner. Linda was always helpful and serving delicious dishes. She knew what to suggest based on personal preferences.

If you need help with having anything fixed and also installing a wifi signal extender, you can count on Cyrus.

In terms of safety this hotel is very secure even if it is in located in a safer location in the Westlands of Nairobi, close to the Sarit Centre mall (walking distance) and also close to the Westgate mall. They have a main gate which is kept closed and opened by a security guard as needed. If you need to vacate the room when going for a few days’ trip but you’re coming back, you can leave your luggage safely at the hotel and they’ll store it for you.

They provide a couple of water bottles for free every day but they used to have also a minibar before. Maybe they could bring back the minibar since it is useful sometimes.
Therefore, I recommend this hotel if you look for a quiet hotel in a central location, at an affordable price and great staff.
Read more
Date of stay: September 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sayontonee G wrote a review Mar 2022
Sydney, Australia
2.0 of 5 bubbles
I picked this hotel based on the reviews online (Number 2 in Nairobi?!) - and can honestly say I am surprised - as the reviews and the actual hotel appear to be of two different places.

I stayed here for three nights in March. I was upgraded from a standard room to a junior suite, but I am not sure this was for the better. The room was tired with scuff marks over the floor and patches missing from the wall. Though a 'suite' with a fridge, microwave and cupboard space - strangely, only two teaspoons are provided...

The main issue, however, was the bathroom, which had a strong smell of mould and the door needed to be kept closed throughout the stay to stop the smell emanating into the bedroom. The bathroom also was tired and scuffed and the shower had strange dark marks which also appeared to be of mould. From a functional perspective, the shower also did not work properly and the water went straight into the wall.

On a positive note, the staff, notably the guards, were very friendly and helpful. The location is good, right next to the Sarit Centre and an easy walk to Westlands mall.
Read more
Date of stay: March 2022
1.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from David Mwaniki, General Manager at The Zehneria By Sarovar Portico India
Responded 10 Mar 2022
Dear Guest, Thank you for taking time to rate our hotel on TripAdvisor. We really apologize most sincerely that your experience at our hotel did not meet your expectations. I wish to assure you that corrective action has been taken in regards to the cleaning of the rooms and bathrooms. We kindly request you to give us another chance to showcase the corrective action taken The whole team is delighted that you appreciated the warm reception of the staff We look forward to hosting you again soon. Kind Regards David Mwaniki
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Peter O wrote a review Oct 2021
Ireland
5.0 of 5 bubbles
This was my second time to stay in this hotel. As I remembered, the staff are super friendly and helpful. They constantly check on your welfare and needs. The rooms are more like small apartments. They have a separate living area with kitchenette. The food is great and special credit to kitchen staff. Everything I had to eat was cooked to perfection and tasty. There is a huge range of options. The pool, gym will keep more active happy, with the gym boasting modern equipment. Another great aspect is the hotel's location close to the Sarit Centre (2 mins walk). Finally, I want to thank the entire staff but particularly Anthony in the bar/restaurant who is always there (seems to work always) and is so kind and helpful in his approach. I'll be back would not stay anywhere else
Read more
Date of stay: October 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from David Mwaniki, General Manager at The Zehneria By Sarovar Portico India
Responded 28 Oct 2021
Dear Guest, Thank you for making our hotel your preferred home away from home. The positive feedback has been shared with all team members and we look forward to hosting you again in the near future to show case our quality service. Kind Regards David Mwaniki
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
wilson m wrote a review Sept 2021
Nairobi, Kenya
5.0 of 5 bubbles
I had a good time at the Zehneria Portico yester evening as we had a drink with my friends. It was an awesome time spent thanks to the staff led by Mr. Mwaniki and the entire management for always making our visit to the hotel memorable. The serenity and cool ambiance of the hotel is just out of this world. Strict adherence to Covid-19 protocols as the attendants kept sanitizing the surfaces. Cool Relaxing music as usual in the play. Kudos guys.
Read more
Date of stay: September 2021
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from Raymond Tusk
2 contributions
It would be booked upon request with an extra charge
Answer from The Zehneria P
Nairobi, Kenya3 contributions
Dear esteemed guest, Thank you for your query. We are glad to inform you that the Hotel Swimming pool is now completely done and in operation. My team and I look forward to welcoming you at Zehneria Portico Hotel. Yours Sincerely, Mau Chaudhuri
117Deka asked a question Jul 2015
Nairobi, Kenya12 contributions3 helpful votes
Hi, i would like to know if it has TV , bath tub, and is secure.
Answer from The Zehneria P
Nairobi, Kenya3 contributions
Dear esteemed guest, Thank you for your query. We are glad to inform you that Zehneria Portico Hotel is equipped with facilities, such as TV in all rooms and bathtub in selected rooms. The Hotel is very secure. My team and I look forward to welcoming you. Yours Sincerely, Mau Chaudhuri
Blavals Adventure Ltd wrote a tip 11 Jun
4 contributions
5.0 of 5 bubbles
"- Convenient Location. - Exceptional Accommodations. - Impeccable Service. - Delicious Dining. - Trusted Recommendation."
Read full review
ken w wrote a tip 03 Jun
1 contribution
5.0 of 5 bubbles
"Just go to zehneria hotel.they are the best in the market. They re not just after money,but they care most about your well-being. Theyaretop"
Read full review
Alex O wrote a tip May 2024
Kajiado, Kenya18 contributions1 helpful vote
5.0 of 5 bubbles
"Outstanding hotel, excellent access, ideal location, and staff that makes you feel at home even when you're far from home. "
Read full review
sanjay g wrote a tip May 2024
2 contributions
5.0 of 5 bubbles
"Travelers are going to enjoy. Coz of location walking distance from Sarit"
Read full review
Rak22 wrote a tip Dec 2023
Leicester9 contributions2 helpful votes
4.0 of 5 bubbles
"Great hotel for family especially if kitchenette is required. Large rooms. Great mid range hotel. Highly recommended."
Read full review
Not the right property for you?
There are more places to choose from in the Nairobi area.
PRICE RANGE
R 1,026 - R 1,223 (Based on Average Rates for a Standard Room)
LOCATION
KenyaNairobi
NUMBER OF ROOMS
56
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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THE ZEHNERIA BY SAROVAR PORTICO INDIA - UPDATED 2024 Hotel Reviews & Price Comparison (Nairobi, Kenya) - Tripadvisor

Frequently Asked Questions about The Zehneria By Sarovar Portico India
Which popular attractions are close to The Zehneria By Sarovar Portico India?
Nearby attractions include Westgate Shopping Mall (0.4 km), Sarit (0.3 km), and Scott Travel Group (0.10 km).
What are some of the property amenities at The Zehneria By Sarovar Portico India?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at The Zehneria By Sarovar Portico India?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at The Zehneria By Sarovar Portico India?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Zehneria By Sarovar Portico India?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to The Zehneria By Sarovar Portico India?
Conveniently located restaurants include Meso - Modern Asian Izakaya, Mercado - Mexican Kitchen & Bar, and Asiatic.
Are there opportunities to exercise at The Zehneria By Sarovar Portico India?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does The Zehneria By Sarovar Portico India have airport transportation?
Yes, The Zehneria By Sarovar Portico India offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Zehneria By Sarovar Portico India?
Yes, dry cleaning and laundry service are offered to guests.
Does The Zehneria By Sarovar Portico India offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Zehneria By Sarovar Portico India?
The staff speaks multiple languages, including English, Hindi, Afrikaans, and Swahili.
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