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All reviewsfront office managerexcellent hotelbusiness tripnice poolheated pooldouble roombreakfast was includedbusiness centergift shopenjoyed my stayconference facilitiesmain restaurantshort stayhome away from homerooms are spaciouseast africanairobi traffic
Food is good....specially indian food like rajma, kadai chicken, roti, daal etc. Chef is very specialised to prepare different continental cuisines.
Mr. David and team is very helpful and keep ensuring the guest stay here comfortably. I often visit Nairobi, Kenya for business purpose and...More
Every now and again you come across a property and it blows you away in all aspects.
Nearly 25 days on they road and this place has done it
On average we have paid about $16 AUD For a main meal group of 6 in...More
3 Thank Steven P
Response from sanjeev t, General Manager at The Heron PorticoResponded 31 October 2017
Dear TripAdvisor Member,
Thank you for choosing to stay at The Heron Portico and for taking the time to share your review on TripAdvisor.
Our constant effort all across Sarovar Hotels is to create a relaxing environment and offer efficient, friendly and unobtrusive service with...More
good food, good service especially the breakfast and lunch served by proffessionals especially Moses L. Somebody with good attitude . hotel is situated near business district , quiet, and lovely views especially on the poolside. Bashasha coffee shop is well renovated, and gift shop has...More
Response from NEERAJ K, General Manager at The Heron PorticoResponded yesterday
Dear Valued Guest,
Thank you for posting your review of The Heron Portico Nairobi . We are glad that you enjoyed a comfortable stay.
We much appreciate your valuable feedback on our hotel facilities ,services and the team.We hope to serve you again soon.
My experience is that the staff are very well trained and listen to the customers and guests. The conference rooms are ready before we even arrived. The air conditioning was excellent. Wi-Fi and room set up is excellent. The service of the staff is prompt...More
Response from NEERAJ K, General Manager at The Heron PorticoResponded 3 days ago
Thank you for taking the time to post this review about your experience with us.
I am delighted to learn that you left with a positive impression of the hotel and its services. Your kind words of appreciation on our hospitality have been...More
Best Hotel to visit The Heron Portico Hotel, they have great services from the, reception you meet Edith who is so gracious and welcoming, and Room are very clean and well kept. Swimming is warm and you can swim any time. Banqueting Co-ordinator Wesley very...More
Thank Jayne M
Response from NEERAJ K, General Manager at The Heron PorticoResponded 6 days ago
Dear Valued Guest ,
Thank you so much for sparing your valuable time to post and share your experience.
We are truly delighted to see that our team members made a positive impression about the hotel and its services. Your words of encouragement and appreciation...More
Response from Matthew Q | Reviewed this property |
Taxi. If rush hour allow 2 hours just to get to the airport! Traffic late afternoon / early evening is horrendous! Assume the same for morning rush hour. But took only 20 mins from airport to hotel late evening when traffic... More
Taxi. If rush hour allow 2 hours just to get to the airport! Traffic late afternoon / early evening is horrendous! Assume the same for morning rush hour. But took only 20 mins from airport to hotel late evening when traffic was normal.
I used 'Jim Cabs'. Highly recommend. Very efficient, reliable, friendly and good prices.
Uber can be hit and miss and not sure if local regulation. Friend of mine used Uber to get to the airport and was dropped 5k from it as driver said authorities had banned them near the airport!