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The Heron Portico

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Traveller (262)
Room & Suite (81)
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Overview
  • Excellent54%
  • Very good35%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from The Heron Portico
Special Rate: Upgrade to Junior Suite
Offers from The Heron Portico
Special Rate: Upgrade to Junior Suite
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Rooms
11 Jun12 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (617)
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582 results
Traveller rating
312
203
47
15
5
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312
203
47
15
5
Show reviews that mention
All reviewsfront office managerexcellent hotelbusiness tripnice poolheated pooldouble roombreakfast was includedbusiness centergift shopenjoyed my stayconference facilitiesmain restaurantshort stayhome away from homerooms are spaciouseast africanairobi traffic
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1 - 5 of 582 reviews
Reviewed today via mobile

Food is good....specially indian food like rajma, kadai chicken, roti, daal etc. Chef is very specialised to prepare different continental cuisines. Mr. David and team is very helpful and keep ensuring the guest stay here comfortably. I often visit Nairobi, Kenya for business purpose and...More

Thank bhagwan m
Hotel's Favourite
Reviewed 23 October 2017 via mobile

Every now and again you come across a property and it blows you away in all aspects. Nearly 25 days on they road and this place has done it On average we have paid about $16 AUD For a main meal group of 6 in...More

3  Thank Steven P
Response from sanjeev t, General Manager at The Heron PorticoResponded 31 October 2017

Dear TripAdvisor Member, Thank you for choosing to stay at The Heron Portico and for taking the time to share your review on TripAdvisor. Our constant effort all across Sarovar Hotels is to create a relaxing environment and offer efficient, friendly and unobtrusive service with...More

Reviewed yesterday

good food, good service especially the breakfast and lunch served by proffessionals especially Moses L. Somebody with good attitude . hotel is situated near business district , quiet, and lovely views especially on the poolside. Bashasha coffee shop is well renovated, and gift shop has...More

Thank parnel429
Response from NEERAJ K, General Manager at The Heron PorticoResponded yesterday

Dear Valued Guest, Thank you for posting your review of The Heron Portico Nairobi . We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities ,services and the team.We hope to serve you again soon. Yours...More

Reviewed 3 days ago

My experience is that the staff are very well trained and listen to the customers and guests. The conference rooms are ready before we even arrived. The air conditioning was excellent. Wi-Fi and room set up is excellent. The service of the staff is prompt...More

Thank jameskN6067TT
Response from NEERAJ K, General Manager at The Heron PorticoResponded 3 days ago

Dear Guest, Thank you for taking the time to post this review about your experience with us. I am delighted to learn that you left with a positive impression of the hotel and its services. Your kind words of appreciation on our hospitality have been...More

Reviewed 6 days ago

Best Hotel to visit The Heron Portico Hotel, they have great services from the, reception you meet Edith who is so gracious and welcoming, and Room are very clean and well kept. Swimming is warm and you can swim any time. Banqueting Co-ordinator Wesley very...More

Thank Jayne M
Response from NEERAJ K, General Manager at The Heron PorticoResponded 6 days ago

Dear Valued Guest , Thank you so much for sparing your valuable time to post and share your experience. We are truly delighted to see that our team members made a positive impression about the hotel and its services. Your words of encouragement and appreciation...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$75 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Nairobi
#7 Best Value Hotel in Nairobi
#12 Business Hotel in Nairobi
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$75 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Nairobi
#7 Best Value Hotel in Nairobi
#12 Business Hotel in Nairobi
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (262)
Room & Suite (81)
Dining (30)
Pool & Beach (10)
Business Centre & Event Rooms (8)
Family and Play Areas (3)
Questions & Answers
Ask a question
BobJohnston4561454
30 June 2017|
AnswerShow all 7 answers
Response from Matthew Q | Reviewed this property |
Taxi. If rush hour allow 2 hours just to get to the airport! Traffic late afternoon / early evening is horrendous! Assume the same for morning rush hour. But took only 20 mins from airport to hotel late evening when traffic... More
1
Vote
NatashaElkington
27 May 2017|
Answer
Response from stefano s | Reviewed this property |
I would say no.
0
Votes
Google Translation
Kriti G
8 May 2017|
AnswerShow all 6 answers
Response from Kafula M | Reviewed this property |
Shillings 2,000 get an official Taxi
0
Votes
Room Tips
"best views especially at the poolside"
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"Rooms Facing the Road a good View"
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"each room is quieter, no much noise."
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"Rooms facing the road are good"
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