Villa Rosa Kempinski Nairobi

Villa Rosa Kempinski Nairobi

PRESIDENTIAL SUITE ROOM
Traveller (1077)
Presidential Suite - Villa Rosa Kempinski Nairobi
Room & Suite (231)
Villa Rosa Kempinski Nairobi
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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About

4.5
#7 of 245 hotels in Nairobi
4.5 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.4 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

Looking for a place to stay in Nairobi? Then look no further than Villa Rosa Kempinski Nairobi, a luxury hotel that brings the best of Nairobi to your doorstep.

Guest rooms offer a flat screen TV, a minibar, and air conditioning, and Villa Rosa Kempinski Nairobi makes getting online easy as free wifi is available.

You can also take advantage of some of the amenities offered by the hotel, including room service, a rooftop terrace, and a concierge. In addition, guests can enjoy a pool and free breakfast during their visit. As an added convenience, there is free parking available to guests.

Nearby landmarks such as Shri Swaminarayan Mandir (1.0 mi) and Jamia Mosque (1.2 mi) make Villa Rosa Kempinski Nairobi a great place to stay when visiting Nairobi.

Travellers looking to enjoy some oyster can head to Seven Seafood & Grill. Otherwise, you may want to check out a southwestern restaurant such as Namaste India Restaurant.

If you’re looking for something to do, Nairobi Arboretum (0.6 mi) is a nice way to spend some time, and it is within walking distance of Villa Rosa Kempinski Nairobi.

We’re sure you’ll enjoy your stay at Villa Rosa Kempinski Nairobi as you experience everything Nairobi has to offer.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Babysitting
Airport transportation
Business Centre with Internet Access
Valet parking
Wifi
Hot bath
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Special diet menus
Poolside bar
Shuttle bus service
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Allergy-free room
Soundproof rooms
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
VIP room facilities
Laptop safe
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Luxury
Business
Languages Spoken
English
Hotel links
Special Offer:Unlock Member Rates

Location

Chiromo Road, Nairobi 00800 Kenya
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 72 out of 100
72
Jomo Kenyatta Intl Airport
14.5 km
See all flights
Wilson Airport
1 Attraction
within 0.5 kilometers
1,722Review30Q+A100Room tips
Traveller rating
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Detailed Reviews
Frederic D wrote a review Dec 2022
Dubai, United Arab Emirates6 contributions1 helpful vote
Hotel's Favourite
5.0 of 5 bubbles
Excellent expérience , atmosphère Classic ,élégant ,and luxurious
Thanks to Pauline always welcoming, caring and professional
Thanks also to Janet the master piece chef at the breakfast..she will remember even what your ordered 3 months back during your last venue
And thanks to the boss of the chefs , Jane , such an amazing and important person for this organization
In the 30 times we came in 5 years, we always think about when are we coming back !!
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Date of stay: December 2022
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Petra Baumann, General Manager at Villa Rosa Kempinski Nairobi
Responded 06 Dec 2022
Dear 620fredericd, Thank you for taking the time to review and rate your recent experience at Villa Rosa Kempinski Nairobi. My team and I are very glad to read that you had an excellent stay, thank you for commending many of our colleagues in this review, I will share your comments with the team. It's such a pleasure to have hosted you thirty times plus, and we too also look forward to your return visit. Best Regards, Petra Baumann General Manager
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Sophia C wrote a review Jan 2020
New York City, New York100 contributions31 helpful votes
5.0 of 5 bubbles
My partner and I stayed at Villa Rosa in between our safari trips. It is one of the best hotels I have stayed in for a few reasons: location, cleanliness, decor, and hospitality. The service is impeccable. We arrived late (around 8/9pm) from Mombasa and had to wake up early (5am) for a flight to the safari. The staff arranged to have breakfast served in our rooms since it was too early, a taxi to the airport, and even stored our luggage since we have limited weight for domestic flights. Although we stayed just one night, they were impeccably hospitable. I’ve stayed at Kempinski Hotels before but from now on, it will be one of my preferred hotels. Truly impressed by Villa Rosa. A special thank you to Kennedy for welcoming us so kindly.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GMRobertoSimone, General Manager at Villa Rosa Kempinski Nairobi
Responded 04 Jan 2020
Dear 969sophiac, It was a pleasure to host you between your safari trips. Many thanks for commending our location, cleanliness, decor and service. Thank you. We appreciate you highlighting all the aspects of your stay that made it truly special, including breakfast in room and luggage storage between your local trips. We are glad to read that Kempinski Hotels will be your preferred choice of hotels worldwide, and we truly look forward to being of service to you across the globe. See you soon at Villa Rosa Kempinski Nairobi. Best Regards Roberto Simone General Manager
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Yujin Lee wrote a review Feb 2020
Portland, Oregon132 contributions50 helpful votes
5.0 of 5 bubbles
Our first time in Nairobi, Kenya and Africa was made special and welcoming by this lovely aged but experienced hotel. The rooms are perfect — TV on with soft music when you enter, great lighting, lovely layout, double pane windowed views and perks for a comfortable sleep. I never cared about turndown service but the attention to detail was very warm. They anticipated we’d shower after the evening pool dip and moved the shampoos from the sink to the shower. Tiny detail but it touched my heart. The staff are professionals — warm, attentive and the friendliness all felt genuine. We were impressed. Then the food was amazing. They had so many restaurants and the lobby was quiet and empty so we assumed the food was going to be a struggle to shine. Nope. The chefs must love what they do because the appetizers at the lobby cafe, room service at night, and the breakfast buffet was truly amazing. Such a wide variety of international cuisine but all done deliciously. The breakfast buffet had a juicer with many fruit and veggies for you to juice right there, there were six different kinds of yogurt including mocha, sushi that was actually fresh and good, congee with more toppings than we’ve had in a five star Shanghai hotel, a very diverse hot food buffet including dumplings and African soup, and a huge egg menu that included a hotel culinary competition winner called “Chef Rachel’s Special Egg” which was a beautiful scotch egg dish. The hotel entrance is inviting and pruned wonderfully and the (very) heated pool was a treat for me but too warm for my partner but adorable ambiance all around. It may have been awhile since they’ve had a touch up of paint here and there, as well as a maintenance update — but that’s about all that this hotel needs (minimal) to be among one of our favorite hotels. Overall, this hotel gave us newfound respect for the Kempinski brand and provided us with a wonderful impression of Kenya and by stretch, Africa as first time visitors of this continent!
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GMRobertoSimone, General Manager at Villa Rosa Kempinski Nairobi
Responded 25 Feb 2020
Dear Jollybyebye, Thank you for sharing a five star rating and a very positive review on your recent experience with us at Villa Rosa Kempinski Nairobi. We truly appreciate the time that you took to write this review! We are so happy to hear that you had such a pleasant experience. We hope to welcome you back to the hotel soon. Best Regards Roberto Simone General Manager
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Ivy Walowe wrote a review Nov 2020
Lavington, Kenya24 contributions1 helpful vote
+1
5.0 of 5 bubbles
I contacted the hotel in preparation for mom's birthday surprise. The initial communication had a few of mishaps but Ms.Mbatia restored my faith. Thanks Pauline, highly appreciated.
Thanks to Mr.Ronald thank you for your patience and responses.
Mr.Charles for ensuring we had the best cake I ever had.
There is focus on ensuring that covid restrictions are adhered to- temprature checks and hand washing (you have to wash your hands at every entrance- no really.)

We were directed to Lucca where our table was waiting for us. (I truly appreciated the chef who took his time to ensure we were well seated as we waited for our order confirmation- I missed your name but I appreciate you.)
Lilian who waited on us patiently and with kindness over my numerous orders and changes. Thank you for listening patiently, smiling and guiding us to the best pizza ever. (The pizza is to die for!).
Grace, thank you for your patience and kind laughter. I will always associate Lucca with that laughing sound.

I want to especially thank the chef, the meals were sumptuous and the cake still makes my sweet tooth ache. I cannot wait to come back for the food.
A special thanks to the security guard who was so kind to guide our parking and direct us to the ground floor. He left such a great first impression, thank you.

All in all the smile on my mom's face as she got her cake was priceless. The singing was such a bonus.

THANK YOU TO THE TEAM AT KEMPINSKI.
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Date of stay: November 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Roberto Simone, General Manager at Villa Rosa Kempinski Nairobi
Responded 13 Nov 2020
Dear 25ivyw, Thank you for taking the time to review and rate your recent experience at Villa Rosa Kempinski Nairobi. I am disappointed to read that your initial interactions with the hotel did not meet expectations, and I will look into this valuable comment with my team. I am very pleased to note though that thereafter your experience was great at Lucca Restaurant, and I do hope that your mum will always remember her birthday celebration with us. I will pass on your gratitude to the entire team. Thank you for commending the pizza and cake. We look forward to hosting you once again in the coming days, and our security team will also appreciate your wonderful feedback. Best Regards Roberto Simone General Manager
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Workandtravel wrote a review Jan 2020
Bengaluru, India5 contributions2 helpful votes
5.0 of 5 bubbles
Timeless elegance to the most of the satisfaction!! Was in for the New Year’s Eve and was so outstanding experience of my life. To start was the pre experience on the lobby with the music and bubbly flowing with apt starters that keep you going for the night. Performances at the ball room was a outstanding with the band playing step by step songs to keep your body moving and ultimately keep you and your partner dancing to the tunes. Food was outstanding with Diana our server doing all and everything to make us on the block of paradise. Nothing could have asked for more with an out saying dessert concept of floated dessert with there chef John making it a pleasure and jolly ride home. Firecrackers to end and more bubbly flowing!! Thank you team to get in the new year in style the way of Kempinski !! To the Beauty and opulence of creativity well done and can’t wait for more to come for you guys: Happy new year 2020!!!
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GMRobertoSimone, General Manager at Villa Rosa Kempinski Nairobi
Responded 04 Jan 2020
Dear meenabisht25, Many thanks for opting to celebrate New Years Eve with us. I am very pleased to read you had an outstanding experience with us, the team and I wish you and the family only the best in 2020. I will pass on your kind words to the entire team on the highlights of your experience with us including the entertainment, food, desserts, fireworks and drinks. We really do appreciate all the kind words on the evening you spent with us. See you soon and we look forward to hosting you for many more memorable experiences in the New Year. Best Regards Roberto Simone General Manager
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lgreger wrote a review Jan 2020
Gothenburg, Sweden217 contributions124 helpful votes
5.0 of 5 bubbles
There are many hotels that position themselves as five star lodgings, but many of them lack the genuine 5-star atmosphere, the attention to detail and the quality demands. When it comes to Villa Rosa Kempinski they deliver 5 stars in every aspect: hospitality, friendliness, professionalism, design, food and service. Everybody does their outmost to make your stay be remembered.
If you could measure price vs performance Vill Rosa would probably end up as one of top three 5-star hotels in Africa. Highly recommended.
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Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GMRobertoSimone, General Manager at Villa Rosa Kempinski Nairobi
Responded 26 Jan 2020
Dear lgreger, Thank you for taking the time to review and rate your experience at Villa Rosa Kempinski Nairobi. It's a pleasure to read that you found the hotel to deliver a luxury level of service in every aspect of your stay and you were happy. Thank you for recommending the hotel as one of the top 3 hotels in Africa, and we look forward to hosting you once again in the coming days. Best Regards Roberto Simone General Manager
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Judy M wrote a review Dec 2020
Syokimau, Kenya69 contributions23 helpful votes
5.0 of 5 bubbles
Had family brunch today on my birthday at Villa Rosa Kempinski, Lucca restaurant. First, security is top notch, ambiance and covid 19 guidelines are strictly adhered to. The brunch is great with endless choices of different selections from starters to dessert. The food was tasty and fresh and they had an offer of unlimited alcohol at only Ksh.1,700. We were served by Ongus. I must commend him for excellence service, available all the time, observed covid 19 guidelines and very respectful. He has good knowledge of the menu and clearly understands the wine selections.

Indeed, the restaurant exceeded our expectations and highly recommend Lucca to travellers for value for money. Thank you for birthday surprise you made my day. I will choose Kempinski again and again.

Asante sana
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Date of stay: December 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rami Serhal, General Manager at Villa Rosa Kempinski Nairobi
Responded 21 Dec 2020
Dear Judy M, Thank you for taking the time to review and rate your recent experience at Villa Rosa Kempinski Nairobi. I am very pleased to read you had a memorable brunch experience at Lucca restaurant, and that you felt safe and comfortable. Chef Manoj, and his team of culinary specialists will be very pleased to receive the lovely feedback on food. Thank you for also commending the service. We appreciate you letting us know that your dining experiences exceeded your expectations. My team and I look forward to hosting you once again in the coming days. Best Regards Rami Serhal General Manager
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xiela2016 wrote a review Jul 2021
Xiamen, China2 contributions
5.0 of 5 bubbles
Brunch at Lucca.

Now this is what I call Kempinski Brunch.

This was my first brunch at Lucca, the band was great..food was amazing, great selection, quality food.

I guess saying food was amazing won't make sense until and unless you try yourself. It's my personal observations, during this covid situation hotel has taken necessary precautions to serve food in a hygienic condition. Well maintained.

If you keep consistency, we assure we will be there for every celebrations.

Hats off to the team working backdoor.

Joel the chef was very kind and attentive. Jovial took care of us very well.
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Date of stay: July 2021Trip type: Travelled as a couple
Room Tip: Make a reservation.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rami Serhal, General Manager at Villa Rosa Kempinski Nairobi
Responded 31 Jul 2021
Dear xiela2016, Thank you very much for commending the brunch at Lucca Restaurant. We look forward to hosting you time after time again for many more celebrations. You are very welcome to Villa Rosa Kempinski Nairobi, and we look forward to hosting you in the coming days. Best Regards Rami Serhal General Manager
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Ashish G wrote a review May 2022
Dubai, United Arab Emirates50 contributions54 helpful votes
3.0 of 5 bubbles
The service at the lobby and there staff their are amazing. Martin and terizah and Kennedy and Anne are all amazing and very helpful. they are the only reason I still stay at Kempinski.

but the one thing that the Kempinski always lags in is simple house keeping service.

I still can't understand why the hotel is still not giving turn down service. they used to give it without you asking for it. honestly I don't understand how a 5 star hotel which charges 250 use a night requires you to constantly call and remind housekeeping the turn down service is a norm in 5 star hotels.

it used to be provided alll the time earlier( have been staying here for 7 years now) but since covid started they say you have to ask for the service everyday. I don't understand how you can service the room in the morning and not spread covid but in the evening the guests are uncomfortable and hence they are not providing it. apparently evening turn down service increases covid. this was the logic given to me.

on 3rd may 2022 , there was again no turn down service was provided. I came back to the room at 21:30 and asked why it wasn't provided. they told me someone is coming within 2 minutes to do it.

nobody came, at 21:55 someone finally came. by that point I turned them away.

such service is not expected from a reputed 5 star hotel. such experiences leave a sour taste and honestly it is very surprising.
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Date of stay: May 2022
5.0 of 5 bubblesLocation
3.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Petra Baumann, Owner at Villa Rosa Kempinski Nairobi
Responded 04 May 2022
Dear Ashish G, Thank you for the review and rating on your recent experience at Villa Rosa Kempinski Nairobi. My team and I appreciate the feedback, and it's a pleasure to learn that you were happy with the service at Front Desk. Apologies for any inconvenience caused as a result of the housekeeping service, my team and I will look into the necessary actions to improve on this experience. My team and I look forward to hosting you once again in the coming days. Best Regards, Petra Baumann General Manager
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ChocolateInChina wrote a review Sept 2021
Beijing, China12 contributions1 helpful vote
5.0 of 5 bubbles
I have been to this Villa Rosa Kempinski in Nairobi for spa services and for brunch and both experiences were fantastic.

I particularly enjoyed the brunch at Luca the restaurant in the hotel. The staff at the brunch was incredibly helpful, informative and diligent. I don’t eat meat and have a dairy allergy and the entire staff was fit to show me which things I could eat and also make suggestions about others. Although I have these dietary restrictions there was plenty for me to eat and all very delicious. When attending a buffet I know sometimes the ball gets dropped on flavor since it’s such a large spread, but not the case here. Just as much attention was given to the quality of the food as was to the quantity. With my dietary restrictions I tend to eat and enjoy fish and seafood a lot so I was ecstatic to see the grilled prawns that the chef so expertly cooked up and kept me well stocked. I, of course, also got the free flow Prosecco and was pleased to find it to be a good quality Prosecco (not cheap quality like some places do for free flow), and the staff was not stingy at all with the pours. I never had to ask that my glass be filled, my waitress was very attentive and on top of keeping myths bubbly flowing. All in all I had a fantastic time at brunch at Villa Rosa Kempinski Nairobi and am looking forward to going again soon.
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Date of stay: September 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rami Serhal, General Manager at Villa Rosa Kempinski Nairobi
Responded 06 Sept 2021
Dear ChocolateInChina, I am very pleased to read that you have enjoyed both the brunch and spa experiences at Villa Rosa Kempinski Nairobi. We appreciate your feedback on brunch, and for sharing that you were able to eat well within your dietary restrictions, our Chefs do take care of all our guests with different food requirements. We look forward to hosting you once again in the coming days for yet another amazing brunch experience. Best Regards Rami Serhal General Manager
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Happy Dayz wrote a tip 11 Jun
12 contributions1 helpful vote
5.0 of 5 bubbles
"Don't miss Breakfast "
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Harry CC wrote a tip 09 Jun
Dubai, United Arab Emirates31 contributions18 helpful votes
4.0 of 5 bubbles
"Bring cash"
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Deepti B wrote a tip May 2024
1 contribution
5.0 of 5 bubbles
"Just communicate with the reception, they will take care of everything."
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Yama J wrote a tip May 2024
1 contribution
5.0 of 5 bubbles
"Best Lebanese restaurant in Kenya, excellent food, great service by the best waiter EDWIN. I will definitely come back again and again. "
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habibata s wrote a tip May 2024
1 contribution
4.0 of 5 bubbles
"Keep up with the good work"
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Not the right property for you?
There are more places to choose from in the Nairobi area.
PRICE RANGE
R 4,590 - R 6,277 (Based on Average Rates for a Standard Room)
LOCATION
KenyaNairobi
NUMBER OF ROOMS
200
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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VILLA ROSA KEMPINSKI NAIROBI - Hotel Reviews & Price Comparison (Kenya)

Frequently Asked Questions about Villa Rosa Kempinski Nairobi
Which popular attractions are close to Villa Rosa Kempinski Nairobi?
Nearby attractions include Aloha Expeditions (0.2 km).
What are some of the property amenities at Villa Rosa Kempinski Nairobi?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Villa Rosa Kempinski Nairobi?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Villa Rosa Kempinski Nairobi?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Villa Rosa Kempinski Nairobi?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Villa Rosa Kempinski Nairobi?
Conveniently located restaurants include Lucca, Tambourin, and Caviar.
Are there opportunities to exercise at Villa Rosa Kempinski Nairobi?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Villa Rosa Kempinski Nairobi have airport transportation?
Yes, Villa Rosa Kempinski Nairobi offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Villa Rosa Kempinski Nairobi?
Yes, dry cleaning and laundry service are offered to guests.
Does Villa Rosa Kempinski Nairobi offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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