Clarence House

Clarence House

It was awsome
Traveller (174)
Clarence House Nairobi - One Bedroom
Room & Suite (36)
Clarence House
Videos (1)

View prices for your travel dates

Contact accommodation for availability.
There are similar hotels available.
View all

About

4.5
#11 of 245 hotels in Nairobi
4.8 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.6 of 5 bubbles
Value
Clarence House in Nairobi is a magnificent getaway that strikes the ideal blend between refined elegance and warmth. Clarence House Nairobi is an excellent choice for travelers visiting Nairobi, offering a charming environment alongside many helpful amenities designed to enhance your stay, where luxurious living and fine dining find common ground. Through a vast repertoire of Cloud9 restaurant and bar, legendary recipes from royal kitchens and celebrated food festivals. Clarence House Apartments also promise a whole new experience of tranquility and total ‘wellness’, through a unique concept, which brings together the wisdom and derive inspiration and spirit from the holistic concept of living. Take a moment to relax and enjoy our: Cloud 9 Bar and Restaurant Fully furnished and serviced apartments Heated swimming pool Meeting and event spaces Fitness and wellness center
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Airport transportation
Business Centre with Internet Access
Wifi
Hot bath
Rooftop pool
Indoor pool
Outdoor pool
Heated pool
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Rooftop bar
Taxi service
Banquet room
Meeting rooms
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Sun terrace
Butler service
Dry cleaning
Laundry service
Room features
Air conditioning
Room service
Safe
Kitchenette
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Great View
Boutique
Languages Spoken
English, French, Russian, Chinese and 2 more

Location

8 School Lane, Nairobi 00100 Kenya
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 53 out of 100
53
Jomo Kenyatta Intl Airport
16.6 km
See all flights
Wilson Airport
583Reviews4Q+A65Room tips
Traveller rating
  • 465
  • 93
  • 10
  • 2
  • 13
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
Rob wrote a review Jan 2020
London, United Kingdom
5.0 of 5 bubbles
The hotel staff were very welcoming and made our stay as stress-free as possible. The hotel is in an excellent location, it's tucked away from noisy major roads, but close enough to nearby malls and restaurants if you want to go explore. The hotel itself felt very safe and the room we stayed in was spacious, very comfortable and quiet.

The food at the rooftop restaurant was excellent, with a great selection of dishes, well prepared and generous portions. The waiting staff were attentive and provided impeccable service to us during our frequent visits to the restaurant.

I would highly recommend this hotel to anyone looking to stay in Nairobi. A huge thanks to all the staff at Clarence House for making our stay so memorable.
Read more
Date of stay: December 2019
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 227reinhardk, General Manager at Clarence House
Responded 10 Jan 2020
Dear guest, Thank you for taking your time to reflect on our performance;through your feedback we are able to mirror your experience.Clarence House Nairobi,we believe in exceeding guest experience and creating memorable experience. Your business support is highly appreciated and looking forward to host you soon. Kind regards, Reinhard Kathenge General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jamie_wr wrote a review Jan 2020
London
5.0 of 5 bubbles
We stayed at Clarence House during a two-week holiday in Kenya. Our group stayed in one of the 2 bedroom units which provided a wonderful amount of space. One of the highlights of the room was the in unit washer dryer which saved the hassle of traveling home with dirty clothing.

The staff at Clarence are all warm and attentive making our stay exceptionally smooth.

One of my favorite parts of the hotel was the roof top entertainment area. It was wonderful being able to enjoy a meal in the sunshine during the day, and unwind with friends with food and drink at night. We spent a considerable amount of free-time in the space and would recommend it to anyone traveling in the area.

Overall, this is a wonderful and peaceful place for anyone looking to spend time in Nairobi. I would highly recommend staying at Clarence and cannot wait to return.
Read more
Date of stay: December 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 227reinhardk, General Manager at Clarence House
Responded 10 Jan 2020
Dear guest, We are in receipt of your potent review on Clarence House Nairobi and are delighted that your stay with us was exceptionally good and the service was at par. We strive to exceed guest expectations in all areas.Looking forward to your next visit. Kind regards, Reinhard Kathenge General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rose N wrote a review Aug 2021
5.0 of 5 bubbles
My family and friends had the best time at this magnificent hotel in Nairobi. Close vicinity to most malls and business centers in Nairobi. Service was top notch. We were served in a timely manner, food was always hot and fresh. Rooms are cleaned every day. Wi Fi is fast with no interrupted service. This hotel has ample parking space. The security was at beyond 💯💯. The staff is very respectful of clients privacy. The pool is warm, treated as needed. I would recommend this hotel to all, trully a must stay next time I visit Kenya.
Read more
Date of stay: July 2021Trip type: Travelled with friends
Room Tip: Ample parking space, reliable wi fi (easy to work from home/hotel)
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Reinhard Kathenge, General Manager at Clarence House
Responded 11 Aug 2021
Dear guest, Thank you for taking your time to evaluate us.We are delighted that your expectations were exceeded. Once again we appreciate your business support and looking forward to your next visit. Kind regards, Reinhard Kathenge General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
George wrote a review Oct 2020
5.0 of 5 bubbles
Serene environment and away from the city. Our referee Ann was very helpful in booking us the excellent rooftop spot with family privacy . She made sure we have the required space to accommodate us without distress with our kids being available as well. The food was amazing( really amazing). Had us order for another round. Thanks to our service lady Liz who made sure we had timely services on order. The Bar , managed by Mike was a joy. From the cocktails (alcoholic and non) to the rest of the drinks and accompaniments we had makes it a place you want to go back again. The facilities including the heated rooftop swimming is appealing especially to families with little ones. Clarence house thanks for hosting us. Thank you Ann for the reference and making yourself available for us to have the best of service rendered. I recommend the willing parties to try this place out. Zero regrets that's an assurance
Read more
Date of stay: October 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bert M wrote a review Nov 2022
4.0 of 5 bubbles
They had an open WiFi connection which some of us were not comfortable using. The staff cares. They're concerned with making sure everything is up to standard and ask before executing. Our waiter Gibon was professional and clearly communicates any available alternatives if your order is not available at the moment. The chefs made well grilled and salted ribs, and the fruit pallet dessert was on point.
Read more
Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Henry Opondo, General Manager at Clarence House
Responded 20 Dec 2022
Dear Debrief, thank you for your feedback on our Wi-Fi. Please note that your concern has been addressed and our Wi-Fi access now is restricted. We do appreciate your feedback on our staffs and note that we will share with them the exceptional comments. We look forward to your next visit.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mary A wrote a review Aug 2022
5.0 of 5 bubbles
Wow!
Welcomed warmly by Timothy that was heart warming.
Served by Mercy Day one she kept on checking on us and she did a awesome job kudos.
Day two served by Maureen the supervisor she was on point and l can assure you that was a Five star class keep it up u good decoram and she cleared my tablet promptly and ask if l need any help.
Maureen you are going far keep the tempo.
My kitchen cabinet that was delicious and yummy l enjoyed all meals loved your soup the chicken was well done and the potatos nicely marinated
My room was clean and on point asanteni sana

I will come back
I will praise you always
May God bless your efforts.

Regards,
Mary Atieno
Safaricom PLC

Keep shinning
Read more
Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Reinhard Kathenge, General Manager at Clarence House
Responded 12 Sept 2022
Dear guest, Thank you for your potent review on our performance. We are delighted that the team thrived in creating a memorable experience for you. Will share the feedback with the team as a mode of motivation. Looking forward to your next visit. Kind regards, Reinhard Kathenge General manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Njoro M wrote a review Apr 2024
5.0 of 5 bubbles
The service was really good ,the food was really tasty, we appreciate the service that Atieno gave us. The ambience is really good. The children enjoyed swimming in the heated pool which is very clean and the minder was very keen.
Will definitely come again .
Thank you
Read more
Date of stay: April 2024
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mark Njihia, Marketing at Clarence House
Responded 29 Apr 2024
Dear Guest, Thank you for taking the time to share your lovely feedback! We're delighted to hear you enjoyed everything from the service to the pool. Atieno will be thrilled to hear your kind words as well. We look forward to welcoming you back again soon. Regards, Clarence Hotel Nairobi
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Christian T wrote a review Dec 2023
3.0 of 5 bubbles
It May be unavoidable but there's too much splashing at the pool. It can be uncomfortable when you're trying to eat and have to worry about your food getting splashed. Maybe put clear barriers at the side of the pool to reduce the splashes getting to the tables
Read more
Date of stay: December 2023
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mark Njihia, Marketing at Clarence House
Responded 25 Dec 2023
Dear Reviewer, We understand your frustration about the poolside splashes interrupting your meal at the Clarence Hotel. We sincerely apologize for any discomfort it caused. We're actively exploring different options. We hope to have a solution in place soon to ensure everyone enjoys their poolside dining experience without worry. Thank you for bringing this to our attention. We appreciate your understanding and look forward to welcoming you back to the Clarence Hotel soon. Sincerely, The Clarence Hotel Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Raymond wrote a review Oct 2020
5.0 of 5 bubbles
We had a birthday party at the start of this month , I loved the reception right from the front desk by Gaudencia, she was very welcoming, I really enjoyed the serene environment, the fresh food and the lounge was quite spacious perfect for our small private party. Our attendant of the day Ann was very Friendly and available anytime we needed her. I enjoyed the experience there and would definitely comeback,also would recommend this facility
Read more
Date of stay: October 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Colette H wrote a review Jan 2020
5.0 of 5 bubbles
Recently stayed a couple of nights at Clarence House and would certainly recommend. It is a relaxing secure oasis not far from the main highway and yet still close to the hustle and bustle of Nairobi whether you are there for shopping or business. The rooms are well appointed, spacious and cleaned to a very high standard.

The roof top terrace has indoor and outdoor seating and offers great views over the city. There was a wide variety of food on offer, all cooked freshly with good sized portions. All the staff I met were friendly and keen to provide a good service. I would not hesitate to go back.
Read more
Date of stay: December 2019
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 227reinhardk, General Manager at Clarence House
Responded 15 Jan 2020
Dear guest, Thank you so much for your positive review.We appreciate your positive review and are glad you enjoyed your stay with us. We look forward to hosting you again. Kind regards, Reinhard Kathenge General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kennie M asked a question Jun 2019
Nairobi, Kenya26 contributions11 helpful votes
Hello Clarence House, Is the pool open to the public & if so is it heated n what is the cost. Thanks
Answer from Reinhard K
Nairobi, Kenya
Dear guest, Our rooftop heated pool is open to walk-ins.Swimming charges are: Adults,Ksh.1,000,kids,Ksh.500.You are welcome.
Answer from Reinhard K
Nairobi, Kenya
Dear guest, Westlands area where Clarence House Nairobi is situated is among the safest redential areas in Nairobi.The hotel has 24 hours CCTV surveillance and enhanced security patrols. For assurance on your security,the hotel can recommend a designated cab driver during your stay. Looking forward to hosting you. Kind regards, Clarence House Nairobi
Answer from JWKOI21
Nairobi Region, Kenya6 contributions
Dear Sylvia, Thank you for your inquiry. Yes you can access the swimming pool without checking in at a daily rate of Ksh, 1,200 for adults and ksh. 600 for children. Alternatively you can join our Health club (Gym) membership. Our rates for health club Membership are; Daily ksh. 1,000 Monthly (individual) Ksh. 10,000 Monthly (Corporate) ksh. 8,000 Quarterly Ksh. 25,000 Half a year ksh. 45,000 Yearly (individual) Ksh. 80,000 Yearly (couple) Ksh. 90,000 This rates are inclusive of the Gym, Sauna, Steam & the swimming pool. We also offer Body Treatment and Massage. For Reservations and more inquiries, kindly visit our premises or contact; +254 725 888 773/ +254 725 894 477/ +254 725 888 771 Kind Regards, Muteshi Letticia.
Answer from JWKOI21
Nairobi Region, Kenya6 contributions
Dear Lucy, Thank you for your inquiry. We have an elegantly set restaurant. We offer English and Continental cuisine prepared by our experienced chefs. The rooftop is especially suited for cocktail parties as it offers a spectacular view of the Nairobi skyline and beyond. We also have special honeymoon's package. For more details please contact Phone Nos. +254 718 876 445: +254 724 894 477. Hope to hear from you soon. Warm Regards, Sally Bitengo
Tabitha M wrote a tip May 2024
1 contribution
5.0 of 5 bubbles
"Super awesome restful and useful for both Business and Holiday "
Read full review
Akinola S wrote a tip May 2024
1 contribution
4.0 of 5 bubbles
"Just plan to spend more time to enjoy the facilities."
Read full review
Richard M wrote a tip Mar 2024
1 contribution
5.0 of 5 bubbles
"Keep up with the good work "
Read full review
Osman Shaka B wrote a tip Mar 2024
1 contribution
5.0 of 5 bubbles
"Great here "
Read full review
Fatama S wrote a tip Mar 2024
1 contribution
5.0 of 5 bubbles
"Awesome "
Read full review
Not the right property for you?
There are more places to choose from in the Nairobi area.
PRICE RANGE
R 1,709 - R 2,591 (Based on Average Rates for a Standard Room)
LOCATION
KenyaNairobi
NUMBER OF ROOMS
48
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

CLARENCE HOUSE - Hotel Reviews & Price Comparison (Nairobi, Kenya)

Frequently Asked Questions about Clarence House
Which popular attractions are close to Clarence House?
Nearby attractions include Westgate Shopping Mall (1.1 km), Sarit (1.0 km), and Pins Entertainment (0.5 km).
What are some of the property amenities at Clarence House?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
What food & drink options are available at Clarence House?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Clarence House?
Yes, free parking is available to guests.
What are some restaurants close to Clarence House?
Conveniently located restaurants include Meso - Modern Asian Izakaya, Mercado - Mexican Kitchen & Bar, and Asiatic.
Are there opportunities to exercise at Clarence House?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Clarence House have airport transportation?
Yes, Clarence House offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Clarence House?
Yes, dry cleaning and laundry service are offered to guests.
Does Clarence House offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Clarence House?
The staff speaks multiple languages, including English, French, German, Russian, Chinese, and Swahili.
Are there any historical sites close to Clarence House?
Many travellers enjoy visiting Dedan Kimathi Statue (4.1 km), Brite Afrika Safaris (3.8 km), and The Galton-fenzi Memorial (4.2 km).
All Nairobi HotelsNairobi Hotel DealsLast Minute Hotels in NairobiHotels near Clarence House
Things to DoRestaurantsFlightsHoliday HomesTravel StoriesCruisesCar Hire