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Hilton Nairobi

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Traveller (382)
Room & Suite (189)
Dining (58)
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Overview
  • Excellent22%
  • Very good35%
  • Average25%
  • Poor12%
  • Terrible6%
Travellers talk about
“pool level”(12 reviews)
“central location”(28 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
Additional information
Offers from Hilton Nairobi
Special Offer: Advance Purchase
Offers from Hilton Nairobi
Special Offer: Advance Purchase
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Reviews (1 355)
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1 192 results
Traveller rating
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282
388
285
154
83
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1 - 5 of 1 192 reviews
Reviewed 4 days ago

I stated in this hotel for 4 nights... This is a very well located hotel (In the heart of the city). The over-all stay was very nice... you really get nice feeling of 4.5-5 star property... GOODs: Very Nice Breakfast Friendly and helpful staff Big...More

Thank experiencec0unts
Response from martin v, General Manager at Hilton NairobiResponded yesterday

Dear Guest, Thank you for taking a moment to share your experience about your stay with us at Hilton Nairobi. We are truly happy to read that you were satisfied with your overall experience. We are glad to note the nice compliments about our team...More

Hotel's Favourite
Reviewed 3 weeks ago

I recently had the pleasure of staying at this property and had an overall amazing experience! Upon check in I was upgraded to a suite on the Executive Floor (15th floor). The hotel is centrally located in the Nairobi Central Business District (CBD) which made...More

Thank Milton B
Response from martin v, General Manager at Hilton NairobiResponded 2 weeks ago

Dear Guest, Thank you very much for choosing to stay with us and for taking the time to share your feedback. Indeed, we are very glad that you enjoyed the excellent and warm hospitality of our team members. I will definitely share your feedback and...More

Reviewed 5 days ago

I felt I was really looked after by Purity and Valerie during breakfast time ensuring me to eat healthy. Lovely and cheerful girls who made us welcome every time. They deserve promotion and be rewarded as they are truly good hearted and hard working girls....More

Thank mumfromlondon2018
Response from martin v, Manager at Hilton NairobiResponded yesterday

Dear Guest, Thank you very much for choosing to stay with us and for taking the time to give us your feedback about the stay. We are glad that you were very satisfied with our overall service during breakfast and acknowledge your encouraging words about...More

Reviewed 3 weeks ago via mobile

Hilton was all we asked for, a nice place, comfortable and great service. Martin and Edwin , the door personnel were great, helpful and a good laugh. Susan was very helpful also. Service was 11/10. Thanks to the team at the Hilton.More

Thank Benny G
Response from martin v, General Manager at Hilton NairobiResponded 2 weeks ago

Dear Guest, Thank you very much for choosing to stay with us and for taking the time to share your feedback. Indeed, we are very glad that you enjoyed the excellent and warm hospitality of our team members. I will definitely share your feedback and...More

Reviewed 3 weeks ago via mobile

Had a pleasant 2 day stay at the hilton after a motor bike ride from masai mara the door men were helpfull and friendly! Special thanks to Martin Edwin and susan for making sure we had a great time at the hilton! Cheers mates!More

1  Thank Michael G
Response from martin v, General Manager at Hilton NairobiResponded 2 weeks ago

Dear Guest, Thank you very much for choosing to stay with us and for taking the time to share your feedback. Indeed, we are very glad that you enjoyed the excellent and warm hospitality of our team members. I will definitely share your feedback and...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$107 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Spa Hotel in Nairobi
#32 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$107 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Spa Hotel in Nairobi
#32 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (382)
Room & Suite (189)
Dining (58)
Pool & Beach (23)
Business Centre & Event Rooms (5)
Family and Play Areas (3)
Questions & Answers
Ask a question
Evan K
2 August 2017|
AnswerShow all 7 answers
Response from Mark W | Reviewed this property |
Hi, the hotel is indeed a great base and is in the centre of town. The hotel has it's own travel agency but I would suggest shopping around. I am not sure from your question if you are on a budget or looking for a luxury... More
2
Votes
RachaelMcFar
31 July 2016|
AnswerShow all 4 answers
Response from rotimi o | Reviewed this property |
I must say I'm not sure what the service charge amount is though. I last stayed early this month but can't remember how much was charged
0
Votes
RachaelMcFar
30 July 2016|
AnswerShow all 6 answers
Response from Hatteras H | Reviewed this property |
Absolutely. There are both within five minutes walk or less. There are also restaurants in the hotel.
1
Vote
Room Tips
"Take the room with City/Main road View"
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"Poolside view with smoking room."
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"I stayed in Room 1508 on Executive Floor. Great views of the CBD"
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"Choose another hotel"
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