Radisson Blu Hotel, Nairobi Upper Hill

Radisson Blu Hotel, Nairobi Upper Hill

Buffet served for dinner has blown me away every night
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Room & Suite (186)
Dining (166)

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About

4.5
#5 of 245 hotels in Nairobi
4.6 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.5 of 5 bubbles
Value
Located just 20 minutes' drive from both Nairobi National Park and the airport, the Radisson Blu Hotel - a five star hotel - in the heart of the fast-growing business district of Upper Hill is the perfect base for a Business Trip or Kenyan Safari. Discover Nairobi National Park—a well-known wildlife preserve with herds of zebras, wildebeests and giraffes—right on your doorstep. Our 271 luxurious rooms and suites come complete with free Wi-Fi, a minibar, along with lovely city or park views, offering you the best value for money. Our nutritious breakfast buffet includes excellent hot and cold drinks, fresh baked goods, cereals, an egg and pancake station, our signature "Morning Mary" and much more. It is a great way to kick start your day. Dine on international classics and Kenyan dishes all day at the Larder restaurant, or savor haute cuisine at Chophouse, our fine dining restaurant. You can also enjoy tasty bites and glass of wine at the Humidor Bar & Lounge. Stay in shape during your Nairobi trip at our state-of-the art gym, before relaxing in the spa. Our scenic swimming pool lets you bask in the warm African sun or cool off with a refreshing dip. Get spoiled by our warm, friendly and professional staff, who will ensure you have a meaningful and memorable experience. You can rest easy knowing you are safe with us, we were recently awarded with a Safehotel Certification, Executive Level - the highest attainment in the industry.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Evening entertainment
Nightclub / DJ
Kids stay free
Valet parking
Wifi
Hot bath
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Special diet menus
Wine / champagne
Poolside bar
Babysitting
Children Activities (Kid / Family Friendly)
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Walk-in shower
Soundproof rooms
Bathrobes
Interconnected rooms available
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.5 of 5 stars
HOTEL STYLE
Quiet
City View
Languages Spoken
English, French, Arabic, German and 1 more

Location

Elgon Road, Nairobi 00100 Kenya
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 56 out of 100
56
Jomo Kenyatta Intl Airport
12.8 km
See all flights
Wilson Airport
2,459Reviews8Q+A100Room tips
Traveller rating
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  • 374
  • 66
  • 28
  • 28
Time of year
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Detailed Reviews
Kelvin C wrote a review Mar 2020
1 contribution
5.0 of 5 bubbles
i had the best experience ever in this part of the world, and the hotel compares well with other hotels beyond africa. check in was without hassles, the bedroom was so exquisite (except for the pillows which i found to be too soft, and some bump in the mattress). cleaning the room was always on time, without inconveniencing me with the irritating knock that i often hear in other hotels, 'knock knock, house keeping' when i am trying to finalize a very important assignment. the bar was quite good. the sign post for happy hour where beer sells at 2.50Ks from 5 to 7 is good, you just have to increase the font for the 5 to 7 pm statement, i was force to return a beer because i purchased outside the happy hour. some kind of crooked advertising. the restaurant was also amazing with waiters always willing to and proactively helping, no matter how many guests are there. I particularly enjoyed the hospitality of one Anne, a waiter with a heart to always go a mile further.
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Date of stay: March 2020
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: the view from the rooms facing the swimming pool is so special
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TM2016HH, Manager at Radisson Blu Hotel, Nairobi Upper Hill
Responded 15 Mar 2020
Dear B9971EKelvinc, Thank you very much for sharing your amazing and heartwarming review. I am delighted to read that we have met your expectations and made your stay so special and memorable. I do appreciate your comments about our services, facilities, our food, drinks, Bar and our team members. I will definitely congratulate our team and share your amazing feedback with them. Your comment about the happy hours is well noted. We look forward to hosting you back to the Radisson Blu Hotel Nairobi Upper Hill and aim your next visit will be more enjoyable. Best regards, Taha Mansour Hotel Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ifeoma I wrote a review Jan 2020
Abuja, Nigeria1 contribution
5.0 of 5 bubbles
Nice Room with great services. Not all rooms have bathtubs. But hotel is wiling to swap rooms if requested. Staff are very friendly and warm. The Larder Restaurant had a wide range of food options which could suit individual needs. Security was organized. One would generally feel safe with the environment. Hotel offered a complimentary Sauna for guest lodged in the hotel. That is a big plus.
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Date of stay: January 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: Higher floors have less noise and better view of the city from the hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TM2016HH, Manager at Radisson Blu Hotel, Nairobi Upper Hill
Responded 28 Jan 2020
Dear 380ifeomai, Thank you very much for sharing your amazing review. I am delighted to read that we have met your expectations and made your visit so special and memorable. I do appreciate your comment about our services, facilities and our team members. We are looking forward welcoming you back to the Radisson Blu Nairobi Upper Hill and aim your next visit will be more enjoyable. Best regards, Taha Mansour Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
veronica n wrote a review Jan 2020
nairobi22 contributions7 helpful votes
4.0 of 5 bubbles
I recently attended a workshop at one of their conference rooms. We were welcomed by one of the security staff who let us know hotel security procedures. The room was well lit and the audio was pretty good. They could perhaps work on the visual aid as the resolution was not very good for the size of the room at that time. The staff who attended to us were excellent, extension cables were promptly availed and other requests tended to well. The service staff during tea break and lunch (one named John was very helpful) were great too. Food was delicious especially the arabian chicken and breaded fish...yum!
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Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TM2016HH, Manager at Radisson Blu Hotel, Nairobi Upper Hill
Responded 05 Feb 2020
Dear Veronican339, Thank you very much for sharing your amazing review. I am delighted to read that we have met your expectations and made your stay so special and memorable. I do appreciate your comment about our services, conference facilities and our team members. You comment about Visual Aid is well noted and we are currently working on it. We are looking forward welcoming you back to the Radisson Blu Nairobi Upper Hill and aim your next stay will be more enjoyable. Best regards, Taha Mansour Hotel Manager
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guido d wrote a review Feb 2020
Rome, Italy225 contributions311 helpful votes
5.0 of 5 bubbles
Breakfast is one of the best I remember for quality, quantity, tasteness and service quality.

Delicious from the smoothies, the local fruits, to the veggies, rice, stews and curries.

But everything is excleent: from the airport service, to the welcome desk, the cleaniliness of the room. The courtesy of all staff is outstanding. They always ask whether you are enjoying the stay, and whether you need anything else.

Concerning the rooms, I liked the bathroom while the decor of the bedroom does not live up to the standard of the hotel. Pillows are extremely comfy. Complementary water was only provided in the second week. do not know why.

Restaurants are excellent but a bit pricey and service is slow.
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Date of stay: February 2020
4.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TM2016HH, Manager at Radisson Blu Hotel, Nairobi Upper Hill
Responded 16 Feb 2020
Dear Guido D, Thank you very much for sharing your amazing and heartwarming review. I am delighted to read that we have met your expectations and made your stay so special and memorable. I do appreciate your comments about our services, facilities, Breakfast and our team members. I am truly sorry about the restaurant experience and this has highlighted further training in that area. We look forward to hosting you back to the Radisson Blu Hotel Nairobi Upper Hill and aim your next visit will be more enjoyable. Best regards, Taha Mansour Hotel Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Catherine M wrote a review Jun 2022
Nairobi Region, Kenya7 contributions11 helpful votes
5.0 of 5 bubbles
The newly opened Radisson Blu in Nairobi’s Upper Hill is truly a breath of fresh air. My friend and I visited Chophouse last evening. Watching the young chefs at work was inspiring, and our server, Everlyne was knowledgeable on everything we asked about, on the menu. Her warm personality and sense of humor is exactly what every hotel needs. She was unpretentious and genuine in her interaction with us
The staff overall, from the gate to the bellboy, to literally everyone we encountered - greeted us with a smile and welcomed us to the hotel. They all actually look very happy to see and receive us. This is a complete overhaul to how the hotel was pre-C19. We were just amazed!
Our meal was delectable, and worth every penny spent and the place looks as ravishing as ever. What a delightful evening we had. It is my sincere hope
that the management continues on this upward streak especially with the staff…
a happy workforce = a successful business! Well done!
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Date of stay: June 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Russel Storey, General Manager at Radisson Blu Hotel, Nairobi Upper Hill
Responded 07 Jun 2022
Dear Catherine, Thank you for sharing a positive review and rating on your recent experience with us at Radisson Blu Hotel Nairobi. My team and I are grateful for the positive feedback and we are glad to know that we met your expectations. We want to thank you for commending the staff and for recommending the hotel. We all look forward to hosting you once again in the coming day for another beautiful experience. Best regards Russel Storey General Manager
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jflossy wrote a review Mar 2023
Dar es Salaam, Tanzania1 contribution
5.0 of 5 bubbles
Arrived at the Hotel on the 7th of March. Located in Nairobi CBD, the Radisson Blue is a marvel with exceptional attention to service detail from the excellent staff. The Hotel rooms, the tidiness of the rooms and the entire facility is something to write home about and that will make you want to keep visiting.
The facility is worth the price for Nairobi experience - Nairobi is generally not a cheap city and the Radisson Blue is pricy too but the services are worth every single penny.
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Date of stay: March 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Russel Storey, General Manager at Radisson Blu Hotel, Nairobi Upper Hill
Responded 13 Mar 2023
Dear jflossy, Thank you for sharing that you had an overall beautiful experience at Radisson Blu Hotel Nairobi Upper Hill. We are happy to hear that the hotel met if not exceeded your expectations. Thank you for commending the staff and for recommending the hotel. We all look forward to hosting you at the hotel once again in the coming days for another memorable experience. Best regards Russel Storey General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wanmeng wrote a review Jan 2020
Espoo, Finland22 contributions15 helpful votes
2.0 of 5 bubbles
Considering this is a 5 star hotel, costing us €200 a night, the quality of the bedding and sheets were terrible. Very rough on the skin and uncomfortable. Although the staff were nice in offering another room or new sheets (which is why this is a 2 star vs 1 star review), the difference was minimal. The food seemed relatively overpriced as well. For the same price per night or less, there are definitely better five star hotels in Nairobi.
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TM2016HH, Manager at Radisson Blu Hotel, Nairobi Upper Hill
Responded 02 Jan 2020
Dear Wanmenggg, Thank you for taking the time to share your valued feedback. I am truly sorry to hear about your recent experience and I would like to apologize for the service received, as this is certainly not in keeping with the high level of service we strive to achieve or are known for. Please be assured that your comments has been heard and this has highlighted further areas of improvement. Kindly contact me on taha.mansour@radissonblu.com I would like to find a way to make it right for the experience Once again please accept my sincere apologies for the experience you have had. Best regards Taha Mansour Hotel Manager
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peek wrote a review Nov 2022
Kampala, Uganda1,022 contribution31 helpful votes
5.0 of 5 bubbles
We had a wonderful Sunday lunch here with a couple of friends. The ambience, the light and air of the eating area, the aroma of the Sunday roasts (several), the lovely old African music made it a special experience. The spread was delightful and varied well catering even for my vegetarian palate. From the wonderful tree tomato juice to the irresistible desserts, it was all wonderful. The Head Chef was present checking on his charges, which is a good sign. Then there was this wonderful man Lawrence who attended to us with such good cheer it was amazing. He was polite and humorous. I promised Lawrence that on my next visit to Nairobi, I would stay at the Radisson regardless of the distance to my meetings. Thank you Radisson thank you Lawrence.
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Date of stay: October 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Russel Storey, General Manager at Radisson Blu Hotel, Nairobi Upper Hill
Responded 21 Nov 2022
Dear peeUG, Thank you for sharing with us that you had an overall fabulous experience at the Radisson Blu Hotel Nairobi Upper Hill. Lawrence and the chef will be very happy to hear your kind words. Thank you for commending the staff and for recommending the hotel. We all look forward to hosting you once again in the coming days for even more memorable moments. Best Regards, Russel Storey General Manager
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Kevin O wrote a review Feb 2020
Thornton Cleveleys, United Kingdom72 contributions19 helpful votes
4.0 of 5 bubbles
Another very good quality stay in an executive room. Staff are very professional with good customer service and do not impose themselves on guests. Very impressed with the Business lounge which had attentive staff on duty whenever I visited it. My only minor complaint was that the fridge in the room was not working and was leaking water everywhere. However, maitenance sfaff came to look and replaced it within a couple of hours.Breakfast in both the lounge and therestaurant are excellent. Evening snacks in the Business lounge are wonderful.
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Date of stay: February 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TM2016HH, Manager at Radisson Blu Hotel, Nairobi Upper Hill
Responded 16 Feb 2020
Dear Kevin K, Thank you very much for sharing your amazing and heartwarming review. I am delighted to read that we have met your expectations and made your visit so special and memorable. I do appreciate your comments about our services, Breakfast, Business lounge and our team members. I am truly sorry about the fridge experience. We look forward to hosting you back to the Radisson Blu Hotel Nairobi Upper Hill and aim your next visit will be more enjoyable. Best regards, Taha Mansour Hotel Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pam T wrote a review Mar 2020
Las Vegas, Nevada6 contributions
4.0 of 5 bubbles
this hotel was very clean and gorgeous, and the staff was first rate. The buffets for breakfast both days I stayed were bountiful and delicious. My only suggestion is for the hotel porters to give more information to guests about the rooms amenities before they depart the room. We were unseasoned travelers and had a hard time figuring out the unfamiliar power and lights situation. Even the elevators were hard to figure out.
Read more
Date of stay: March 2020
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: our friend had a room on the second floor and was kept awake all night by the huge party on the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TM2016HH, Manager at Radisson Blu Hotel, Nairobi Upper Hill
Responded 15 Mar 2020
Dear X9640VYpamt, Thank you very much for sharing your amazing and heartwarming review. I am delighted to read that we have met your expectations and made your stay so special and memorable. I do appreciate your comments about our services, facilities, our food, breakfast and our team members. I will definitely congratulate our team and share your amazing feedback with them. We look forward to hosting you back to the Radisson Blu Hotel Nairobi Upper Hill and aim your next visit will be more enjoyable. Best regards, Taha Mansour Hotel Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AmericanNomad asked a question Jun 2021
Denver, Colorado315 contributions37 helpful votes
When are you re-opening???
Answer from PLUM
Johannesburg, South Africa8 contributions16 helpful votes
I did not use a taxi from the airport.
Mjones1824 asked a question Oct 2017
Southampton, New York57 contributions16 helpful votes
Do you have a steam room or sauna?
Answer from Ciku M
Nairobi, Kenya9 contributions
Yes. At the health club
rb2009 asked a question Aug 2017
lewes16 contributions10 helpful votes
How far in time and distance from Wilson please?
Answer from Michelle V
Nairobi10 contributions3 helpful votes
without traffic it should be 10-15 mins but if it's rush hour could even take 2 hours
Trezah N wrote a tip 13 Jun
1 contribution
4.0 of 5 bubbles
"Choose Radisson blu for your stay in Nairobi "
Read full review
Kayamba Africa wrote a tip 02 Jun
Kenya10 contributions
4.0 of 5 bubbles
"Plenty of parking space underground "
Read full review
Michael K wrote a tip May 2024
21 contributions
5.0 of 5 bubbles
"Take time and enjoy the food"
Read full review
seventyeight enterprise wrote a tip May 2024
Nairobi, Kenya16 contributions
5.0 of 5 bubbles
"Nothing to avoid because it's best located,ideal for business meeting and best meals"
Read full review
Yuri G wrote a tip May 2024
5 contributions2 helpful votes
5.0 of 5 bubbles
"The cost is relevant ... As it is the quality of your stay."
Read full review
Not the right property for you?
There are more places to choose from in the Nairobi area.
PRICE RANGE
R 3,864 - R 4,898 (Based on Average Rates for a Standard Room)
LOCATION
KenyaNairobi
NUMBER OF ROOMS
271
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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RADISSON BLU HOTEL, NAIROBI UPPER HILL - Reviews & Price Comparison (Kenya)

Frequently Asked Questions about Radisson Blu Hotel, Nairobi Upper Hill
What are some of the property amenities at Radisson Blu Hotel, Nairobi Upper Hill?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Radisson Blu Hotel, Nairobi Upper Hill?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Radisson Blu Hotel, Nairobi Upper Hill?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Radisson Blu Hotel, Nairobi Upper Hill?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Radisson Blu Hotel, Nairobi Upper Hill?
Conveniently located restaurants include The Larder, Humidor Bar & Lounge, and Chophouse Nairobi.
Are there opportunities to exercise at Radisson Blu Hotel, Nairobi Upper Hill?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Radisson Blu Hotel, Nairobi Upper Hill have airport transportation?
Yes, Radisson Blu Hotel, Nairobi Upper Hill offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Radisson Blu Hotel, Nairobi Upper Hill?
Yes, dry cleaning and laundry service are offered to guests.
Does Radisson Blu Hotel, Nairobi Upper Hill offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Radisson Blu Hotel, Nairobi Upper Hill?
The staff speaks multiple languages, including English, French, German, Arabic, and Swahili.
Are there any historical sites close to Radisson Blu Hotel, Nairobi Upper Hill?
Many travellers enjoy visiting Dedan Kimathi Statue (2.3 km), The Galton-fenzi Memorial (1.9 km), and Brite Afrika Safaris (2.1 km).
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