ibis Styles Hotel Westlands Nairobi

ibis Styles Hotel Westlands Nairobi

Traveller (667)
Well prepared dishes created by our head chef for your enjoyment
Dining (178)
Contemporary and space efficient styles Double bedroom.
Room & Suite (176)

View prices for your travel dates

R 1 362
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.

About

4.5
#18 of 244 hotels in Nairobi
4.6 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.4 of 5 bubbles
Value
Many international companies and organisations have their headquarters in the Westlands business hub, making our hotel ideal for business travellers. All our rooms have been tastefully designed with colourful, stylish, and trendy touches ready for the savvy explorer. We are 20km away from Jomo Kenyatta International Airport which is accessible by our transfer services or by taxi apps, 5km from the Nairobi CBD making us an ideal spot from the hustle. Access to High Speed ​​Wi-Fi is guaranteed to all our guests and our business facilities are able to accommodate up to 182 delegates. Other amenities include a fitness centre, a contemporary Casual Dining Restaurant and Coffee Shop at the ground floor, a Roof Top and Bar and newly opened Stylish Restaurant offering panoramic 360 views of the Nairobi skyline with unravelled sun downers. Leisure guests in transit to destinations such as the Maasai Mara are also catered for and can enjoy excursions organised at the hotel by our Tours and Travel desk to destinations such us the Nairobi National Park and David Sheldrick Elephant Orphanage. Wildlife and nature lovers can do a day visit to the National Park, Giraffe centre and Karen Blixen Museum where Out of Africa was filmed. Westlands is well known for its great night life
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Evening entertainment
Karaoke
Children's television networks
Indoor play area for children
Paid public parking nearby
Car park
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Rooftop bar
Patio
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Highchairs available
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Rooftop terrace
24-hour security
Baggage storage
Currency exchange
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Safe
Telephone
VIP room facilities
Bottled water
Clothes rack
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
3.0 of 5 stars
HOTEL STYLE
City View
Green
Languages Spoken
English, Swahili

Location

Rhapta Road, Nairobi 00800 Kenya
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 73 out of 100
73
Jomo Kenyatta Intl Airport
15.8 km
See all flights
Wilson Airport
2 Attractions
within 0.5 kilometers
1,548Review13Q+A100Room tips
Traveller rating
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Detailed Reviews
betcr wrote a review Jan 2020
Buenos Aires, Argentina446 contributions96 helpful votes
5.0 of 5 bubbles
The ibis styles in nairobi is in a great location and it is newly decorated . Modern and with big comunal areas , the roof restaurant has great views from the city . The breakfast is like a 5 star hotel too. They prepar eggs on demand as well as waffles and pancakes.
Excellent value and is much better than the European Ibis styles hotels .
The front desk staff operates like it is a 5 star hotel.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stuart_Clay, General Manager at ibis Styles Hotel Westlands Nairobi
Responded 27 Jan 2020
We very much appreciate your comments regarding your stay at ibis Styles Westlands. It is always a pleasure to receive such positive feedback on our guest service. I will be sure to share your review with my team as your kind recommendations will be sure to keep them highly motivated. We hope to welcome you back to Accor hotels again for your next stay requirements.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jules wrote a review Mar 2020
37 contributions5 helpful votes
4.0 of 5 bubbles
I had reserved for my guests for their honeymoon. With current global crisis, they were very few guests and staff in the hotel which I totally understood, but I was assisted by Irene at the reception who was very hospitable. I went to view the room to make sure all was in order, let me just say that I liked the way they have utilized the space in the guest room, no unnecessary space left. The look is that of a modern chic like.

But I would not recommend it for special occasions like honeymoon or anniversaries..it is not themed for a luxurious feel but more of a Business Traveler who stays one or two nights.

I liked the roof top lounge, so I would recommend it for a booking for birthdays, office lunches and so on, it has a nice view and well set. We ended up not booking for the honeymoon night there, as all the rooms don't have bathtubs as well. :(

All the same, it is located in Westlands, close to the town center, ideal for a Business Traveler. Wouldn't mind booking a birthday group lunch there in future :)
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Date of stay: March 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Room Tip: No bathtub in all the rooms, amazing roof top lounge!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stuart_Clay, General Manager at ibis Styles Hotel Westlands Nairobi
Responded 05 Apr 2020
Dear Jules I am pleased our team provided you and your guests with a warm welcome, thank you for choosing and providing feedback on your show around at ibis Styles Westlands. We are very pleased you found our roof top views and theme to your liking, thank you so much for highlighting Irene in providing you with a superior service experience I will be sure to reward and recognise her in our next team meeting. My team and I hope to welcome you back in the future for a theme lunch or dinner event.
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Ezekiel wrote a review Dec 2020
Germany1 contribution
4.0 of 5 bubbles
I traveled here during a trip to explore the country. They offered airport pickup, which was very convenient for me. The room rates are very friendly, the room size is good and well arranged. I am particular about having windows to let fresh air in once in a while and this had that.

The hotel is clean and follows safety practices to tackle Covid'19 TO THE LETTER. Not once did I see a member of staff wear a face mask either halfway (only covering the mouth but not the nose) or on the chin. It was always worn fully. Hand sanitizers were compulsory when you enter the hotel and at public gathering places.

Room service after 8pm takes a bit of time so be sure to book at least an hour in advance. The food tasted good and is well presented. They make the tea before bringing it to you, but I am used to making my tea myself. Once, I got brought a beer that was already opened, which I was not too happy about. I mentioned this and it was corrected, however... so great! Feels good when feedback is taken and implemented.

The members of staff were very courteous and friendly. Mary at the Front Desk was very professional and helpful in resolving a little issue I had during my checkout process. This is the kind of service we all hope to enjoy in a foreign country.

Will I want to come here again? Definitely. I enjoyed the security team and awareness, the meals, the rooftop views and strolling out now and again.
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Date of stay: December 2020
4.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Rooms away from the club are quieter.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stuart Clay, General Manager at ibis Styles Hotel Westlands Nairobi
Responded 27 Dec 2020
Dear Ezekiel our team are pleased to have provided you a safe clean and comfortable stay experience at ibis Styles Westlands Nairobi, thank you so much for sharing your kind recommendations to our future guests. We will as a team be sure to pass on your thanks to Mary for her great service. Our team of rock stars look forward to making you feel welcome again soon. Wishing you safe and enjoyable onward travels.
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Cosmo G wrote a review Feb 2021
5 contributions2 helpful votes
3.0 of 5 bubbles
The room and the facilities were were clean and acceptable and everything worked in the room except I could not figure out how to change the temperature on the AC. The internet was good. The restaurant and reception staff were very attentive and helpful.

The breakfast spread is comprehensive and the breakfast shift was all over Covid protocol of guests not touching anything, replacing cutlery, clearing tables.

The Skybar food I found over priced for what it was. I had a very mediocre tough massive slab of steak and some rather soggy chips, a glass of wine and a bottle of water and it was around $40.

There really was nothing particularly well priced for a tired traveller who just wants a simple affordable value evening meal.
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Date of stay: February 2021
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stuart Clay, General Manager at ibis Styles Hotel Westlands Nairobi
Responded 22 Feb 2021
Dear Cosmo thank you for sharing and reviewing your recent stay at ibis Styles Nairobi Westlands. I am pleased we provided you with a great nights sleep. I am very sorry for our chips not being to standard, I am delighted to have your comments on our ALLsafe covid safety protocols and very pleased your felt secure and well looked after. Following your feedback I can confirm my team and I, are working on opening our ground floor Utamu Restaurant with a value offering from Thursday 25th February where we will offer all day dinning. Your constructive and useful comments have been shared with our executive head chef who has assured me of improvements for our future guests. Hoping to welcome you again soon where I am sure you will see the changes you have highlighted actioned.
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Annet G wrote a review Aug 2020
1 contribution
5.0 of 5 bubbles
We had an amazing staycation at Ibis Styles Nairobi Westlands. My partner and i really enjoyed our weekend at the hotel from the time we checked until check out. Lydia, at the front desk was particularly helpful in assisting us and was prompt in responding to our queries. Most importantly, Ibis observes the highest level of hygiene given the current COVID 19 pandemic; the room was clean, guests were requested to maintain social distancing, sanitize and wear our masks. Overall our stay was amazing and provided us the break we needed from work.
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Date of stay: August 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stuart Clay, General Manager at ibis Styles Hotel Westlands Nairobi
Responded 25 Aug 2020
Thank you Anne for sharing your amazing review of your recent stay at ibis Styles Westlands, I am so pleased that Lydia stood out as one of our great stars, my team and I will be sure to personally recognise her efforts.. Delighted that you felt safe and secure throughout your break, hope to welcome you back soon.
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CAROLYNE K wrote a review Oct 2020
Nairobi, Kenya106 contributions16 helpful votes
5.0 of 5 bubbles
We had lunch at the rooftop restaurant, Kilele nyama. The ambience is great and relaxing. The staff are friendly, very attentive and professional. The assortment of meats is great too and the platters are pocket friendly if you are several people. During this covid-19 pandemic period they maintain impeccable hygienic standards. This hotel comes highly recommended and I would love to visit again.
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Date of stay: October 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stuart Clay, General Manager at ibis Styles Hotel Westlands Nairobi
Responded 01 Nov 2020
Thank you very much Carol for taking the time to review your recent visit to ibis Styles Westlands roof top steak house. I am so pleased our team made you feel safe and secure during your visit. Our rock star team are looking forward to make you feel welcome again for a future event soon, safe onward adventures.
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Tracy wrote a review Aug 2020
Nairobi, Kenya2 contributions
5.0 of 5 bubbles
Spent a night away from home after months of intense quarantine and I didn't wan't to leave!

Their service was impeccable, from the front office to room service. Gladwell at the front office was particularly helpful. Their food was great and their food portions were generous too.

It felt safe to be there as they had sanitizing stations at every entry and exit of floors and common areas and the staff kept a safe distance while serving.
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Date of stay: July 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Room Tip: Go for dinner at Kilele Nyama at 6pm & catch the sunset. The booths on the right side will...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stuart Clay, General Manager at ibis Styles Hotel Westlands Nairobi
Responded 08 Aug 2020
Thank you very much Tracy for the kind review, I am pleased our team made you feel safe and secure during your stay-cation break at ibis Styles Westlands. I will pass on your very kind thanks to Gladwell and the team that made your stay memorable and tough to leave behind, hoping very much that our team get to welcome you back in the future for another break or some tasty Nyama.
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Jo C wrote a review Nov 2021
2 contributions
5.0 of 5 bubbles
I really don’t know where to start with this review so I’ll just be as blunt and succinct as possible. The staff here at Ibis styles is absolutely incredible. Friendly attitudes, great service, attentive, they’re so helpful and go above and beyond with any and every request. Ask for a wedge of lemon it comes on a saucer atop a folded napkin. I mean even the silverware comes with its own presentation. So I initially stayed @ Ibis upon arriving to Kenya and before getting an apartment, and although I don’t stay here at the hotel anymore I come here to the rooftop EVERYDAY because it feels like a home away from home.

David: (Bartender) Super friendly and helpful, you can literally see his smile through his face mask.

Josephine: (Captain) This woman is incredible when it comes to attentiveness if you even think about something she’ll be right there with it before you even ask.

Frederick: (Bartender) I always have a good laugh when I see this guy during the evening. Incredible personality.

Lydia: (Server) Super helpful, super friendly, we talk about Kenya and why it’s such a good city.

Faith: (Server) I had a problem with my debit card while trying to pay for my bill and had to wait for almost half an hour to get through to someone from my bank. Faith kindly put a reserve sign on the table told me to not panic and to take my time, she helped me during a stressful time.

Eva: (Eva) Super funny great attitude and very quick with requests!

Harizon and William: (Chef) Chicken Caesar, chicken bulgogi is sooooooooo good. Every time I see either one of these guys within the restaurant they always ask if I’m ok and greet me with smiles.

Florence: (Bartender) The best lattes in Nairobi Kenya and such a great personality.

Elijah: (Server) The first staff member I met here and the reason why I initially returned. Great guy.

OVER ALL RATING: 11 out of 10
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Date of stay: October 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Simon Hodson, General Manager at ibis Styles Hotel Westlands Nairobi
Responded 24 Nov 2021
Dear jocF6095ND What an amazing review! Thank you very much indeed and rest assured you have made our day! We are delighted you consistently enjoy your visits and remain at your service! Regards, Simon
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Mercy wrote a review Mar 2020
1 contribution
4.0 of 5 bubbles
The hotel's location is just perfect, literally a walking distance from a whole load of amenities and still 'far' away enough from the noise.

The hotel staff on the other hand...total gems! I will definitely keep coming back.

A special mention goes to one of the lovely ladies manning the reception, Salome - her service delivery was exceptional. As a guest I felt extremely well taken of and no request or concern was too dismal - she handled everything like a real pro and with a smile the entire time! Thank you Salome.
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Date of stay: March 2020
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stuart_Clay, General Manager at ibis Styles Hotel Westlands Nairobi
Responded 09 Mar 2020
Thank you Mercy for sharing your kind recommendations of your recent stay at ibis Styles Westlands. I am pleased our welcoming team provided you with a warm and friendly stay and that Salome stood out as going the extra mile my team will be sure to make her feel rewarded and taken care of. Looking forward to welcoming you back in the future. Thank you for the support of ibis Styles Nairobi.
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Daniel W wrote a review Aug 2020
1 contribution
5.0 of 5 bubbles
My spouse and I stayed in Ibis Styles Nairobi, in June 2020 for 3days 2nights (as a Staycation). The service was great all through, the room was clean and the bed was so so comfortable. We felt safe seeing the covid19 safety guidelines being taken seriously by the staff and sanitization getting done frequently. Make sure you visit the restaurant on the top floor from where the view of Nairobi is too die for! And this many weeks later I can't stop thinking about the nyama platter. We had a really relaxing time there and can't wait to go back again. A big & special thank you to Maryanne, Hellen, Ian the Chef and the rest of the Ibis squad that made our short stay so memorable.
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Date of stay: June 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stuart Clay, General Manager at ibis Styles Hotel Westlands Nairobi
Responded 08 Aug 2020
Thank you Daniel for sharing your stay-cation experience, I am very pleased my team provided you with a clean and comfortable stay. We are very pleased our team and Chef Ian provided you with some memorable food, thank you for mentioning all our rockstar team members who made your stay so enjoyable. We all look forward to welcoming you back soon.
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Answer from Saheed Olu
Lagos, Nigeria1 contribution
It has to be per night.
joannieWestYorks asked a question Sept 2019
west yorks56 contributions
Do rooms have mini bars......thanks
Answer from Simon Hodson
Nairobi, Kenya3 contributions1 helpful vote
Thank you for your enquiry on our bedroom amenities, I can confirm that our suite contains a fridge for your added comfort. Should you wish to make a booking kindly contact our reservations team on 020 514 7500
Answer from Simon Hodson
Nairobi, Kenya3 contributions1 helpful vote
Thank you for your message, we look forward to welcoming you. our team are on duty 24 hours a day at reception and we can offer you an early check-in fee, should you need to book an airport transfer please contact us on +254 020 514 7500
BoardingPass690875 wrote a tip Apr 2024
1 contribution
5.0 of 5 bubbles
"Ibis is located in the best side of the country, no flooding at all. "
Read full review
Luke G wrote a tip Apr 2024
2 contributions1 helpful vote
5.0 of 5 bubbles
"Sing in the karaoke, the crowd will love it"
Read full review
Wanga D wrote a tip Apr 2024
1 contribution
5.0 of 5 bubbles
"So far good job"
Read full review
Dennis Mwaniki wrote a tip Apr 2024
Kenya5 contributions
5.0 of 5 bubbles
"Continue making moments for us "
Read full review
Fancy C wrote a tip Apr 2024
1 contribution
5.0 of 5 bubbles
"The waiters are very professional and with wonderful public relations. I felt home and relaxed."
Read full review
Not the right property for you?
There are more places to choose from in the Nairobi area.
PRICE RANGE
R 1,434 - R 1,979 (Based on Average Rates for a Standard Room)
LOCATION
KenyaNairobi
NUMBER OF ROOMS
280
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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IBIS STYLES HOTEL WESTLANDS NAIROBI - Now R 1 468 (Was R̶ ̶1̶ ̶9̶3̶2̶) - UPDATED 2024 Reviews & Price Comparison (Kenya) - Tripadvisor

Frequently Asked Questions about ibis Styles Hotel Westlands Nairobi
Which popular attractions are close to ibis Styles Hotel Westlands Nairobi?
Nearby attractions include Bollywood Casino (0.1 km) and Topstar Casino (0.3 km).
What are some of the property amenities at ibis Styles Hotel Westlands Nairobi?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at ibis Styles Hotel Westlands Nairobi?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at ibis Styles Hotel Westlands Nairobi?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at ibis Styles Hotel Westlands Nairobi?
Yes, free parking, a parking garage, and paid public parking nearby are available to guests.
What are some restaurants close to ibis Styles Hotel Westlands Nairobi?
Conveniently located restaurants include INTI - A Nikkei Experience, Botanica - Kitchen & Gin Bar, and Fogo Gaucho.
Are there opportunities to exercise at ibis Styles Hotel Westlands Nairobi?
Yes, guests have access to a fitness centre during their stay.
Does ibis Styles Hotel Westlands Nairobi have airport transportation?
Yes, ibis Styles Hotel Westlands Nairobi offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at ibis Styles Hotel Westlands Nairobi?
Yes, dry cleaning and laundry service are offered to guests.
Does ibis Styles Hotel Westlands Nairobi offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at ibis Styles Hotel Westlands Nairobi?
The staff speaks multiple languages, including English and Swahili.
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