We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Everything about our stay at the Four Seasons was top-notch; from minute we walked in the door until we left at midnight we were cared for. Upon arrival we were greeted with cold hibiscus tea and seated while we waited for our guide to finish...More
Our tour director recommended the Four Seasons at First Residence and he was spot on. The service from check in to check out was fabulous. The newly renovated rooms were up to the lofty Four Seasons standards. The breakfast buffet and Aura Restaurant's food was...More
I paid for and reserved a room with a view of the pyramids. I realized after a couple of days that the reason why I couldn't actually see the pyramids was because I was facing another building and the Nile, at first I thought it...More
Thank Joe D
Response from MElKeiy, General Manager at Four Seasons Hotel Cairo at the First ResidenceResponded 3 days ago
Thank you for taking the time to review us, so sorry to learn about this very unfortunate experience and that we fell short of your expectations. Our Director of Rooms will be in contact with you and if you ever need anything, please...More
The staff at this hotel were exceptional. They went out of their way to make you feel comfortable. No request was too big for them. The staff from the check in desk to the concierge to the restaurants and even in room dining were brilliant....More
Review collected in partnership with Four Seasons
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Each year our family and friends pick a destination vacation. This year one of the locations was Cairo. 19 people traveled over 22 hours to walk into the Four Seasons and feel embarrassed by my suggesting the hotel. The rooms were old, and worn out...More
Response from MElKeiy, General Manager at Four Seasons Hotel Cairo at the First ResidenceResponded 1 week ago
Dear Valued Guest,
Thank you for taking the time to review us. So sorry to learn that the rooms were not up to your liking. Kindly note that we are in the process of renovating our rooms and suites, however we will make sure to...More
Response from sassysagesays | Reviewed this property |
The car service to and from airport depended on the number of people and type of car (premium vs. standard). It was about $75 each way for two people. I found it to be the most efficient and easy way to get to the hotel... More
The car service to and from airport depended on the number of people and type of car (premium vs. standard). It was about $75 each way for two people. I found it to be the most efficient and easy way to get to the hotel. Though I am sure you could schedule a pick up through another company.