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Pyramisa Suites Hotel

Traveller (355)
Room & Suite (132)
Dining (27)

About

Location
Cleanliness
Service
Value
Property amenities
Pool
Room service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Safe
HOTEL CLASS
515Reviews
400Photos
10Q+A
62Room tips
Traveller rating
  • 112
  • 160
  • 116
  • 65
  • 62
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Popular mentions
The heating in the room, the kettle, the tv were not working. The windows are not sealed well. So the rooms were cold. Housekeeping is not responsive. There are no plug points in the bedroom. You need to disconnect the fridge to plug in the kettle. Our bathroom door was jammed!
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First of all I am not high maintenance with hoteIs. I am staying 3 nights at the Pyramisa and I had to switch rooms 3 times. At check in they gave me a really old dirty and street facing noisy room on the first floor, like a 20 year old motel 6 room. Then I got a nice remodeled
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Response from hany t, General Manager at Pyramisa Suites Hotel
Responded 1 week ago
Dear Our Guest, First we would like to thank you for your feedback regarding our offered services and hotel facilities, but we feel really sorry, that our hotel regrettably did not live up to your expectation and we do apologize for any inconvenience during your stay. Your willingness to share your thoughts with us is genuinely appreciated but we are really disappointed this why all your comments have been reviewed by the hotel’s management to take the necessary action as possible as we can to provide our guest the highest standard of service. We hope that you will give us once again the chance to host you at our hotel in the near future and we will be glad to assist you in any needs to provide you with a positively memorable stay. Warmest regards, Hany Tawfick General Manager
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Few hotel staff (Relationship manager, Chef) are cooperative. However, very poor quality of room and no maintenance of bathrooms. The drainage system in bathroom did not work for my room and gave me an experience of flood in Cairo :). If you are planning to stay in this hotel:
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Response from hany t, General Manager at Pyramisa Suites Hotel
Responded 1 week ago
Dear Our Guest, I do appreciate you taking the time to share your recent experience with us here on TripAdvisor and I am sorry to hear that your overall experience was not up to your liking. In regards to your comments about the rooms interiors, please note that we are in the process of renovating and upgrading all rooms, and hope you will give us the chance to reinstate your confidence in our hotel once again and tell us what you think of the new decor and furniture when you are next travelling to Cairo. Warmest regards, Hany Tawfick General Manager
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I came only today stayed for 6 days it's not 5 star only 3 star housekeeping not good lobby is dirty cleanliness needed overall ok it's near to all places a plus point still need more cleanliness bathroom fittings shaking
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Response from hany t, General Manager at Pyramisa Suites Hotel
Responded 1 week ago
Dear Our Guest, Thank you for your candid review, We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Warmest regards, Hany Tawfick General Manager
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I don’t know how this hotel is a 5 stars hotel ..it should be 3 stars maximum. I stayed for 7 nights in a single room..when I checked in,, nobody helped me with the Luggage till the reception desk. The hallway to the room is dirty and look like an old hostel hallways . The room
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Response from hany t, General Manager at Pyramisa Suites Hotel
Responded 3 weeks ago
Dear Our Guest, First we would like to thank you for your feedback regarding our offered services and hotel facilities, but we feel really sorry, that our hotel regrettably did not live up to your expectation and we do apologize for any inconvenience during your stay. Your willingness to share your thoughts with us is genuinely appreciated but we are really disappointed this why all your comments have been reviewed by the hotel’s management to take the necessary action as possible as we can to provide our guest the highest standard of service. We hope that you will give us once again the chance to host you at our hotel in the near future and we will be glad to assist you in any needs to provide you with a positively memorable stay. Warmest regards, Hany Tawfick General Manager
Read more
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Photo provided by managementPyramisa Suites Hotel
Photo provided by managementPyramisa Suites Hotel
Guest room
Einfach unverschämt, dieses Hotel. Ich habe noch nie ein schmutzigeres Zimmer gesehen
View from my room
My standard room
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12345627
There is entertainment in the Shisha room in the format of a couple of singers that come in for an hour or so in the evenings. Not many eating places locally but a good and reasonably priced restaurant at the hotel.
0 votes
Have the suites been renovated recently
We stayed in a suite but was very dated. not a five star but just about passed the 3 star level. The hotel made an additional £30.00 Sterling charge after we had left the hotel for no reason at all. One thing is consist in the hotel other than the restaurant is that they will try and rip you off as much as they can including the SPA.
1 vote
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yes sir we have mini bar but no visitors are allowed in rooms thank you
0 votes
yes sir our restaurant open 24/7, breakfast from 5:30 am till 10:30 am, fitness center from 10 am till 10 Pm and they have weights and cardio machines , check out at 12 PM.
1 vote
Hi Philip I have used the gym in the hotel , its not that fancy but if you're looking for a professional training session that you wont find, as for the restaurant opening hours you can see that on the hotel website , i cant give you info im not sure about. Hope you enjoy tour stay
0 votes
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12
"Best floors are 8th, 9th and 10th floor"
"Do not take a room with windows on the back yard"
"Avoid this place."
"good location"
"the room was so cleaned the bathroom was very good room service "
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12345613
PRICE RANGE
US$76 - US$141 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pyramisa cairo hotel cairopyramisa hotel cairo
LOCATION
EgyptGiza GovernorateGiza
NUMBER OF ROOMS
377
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