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Pullman Kinshasa Grand Hotel

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4 Avenue Batetela, Kinshasa 9535 Democratic Republic of the Congo
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (156)
Room & Suite (81)
Dining (56)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 20/06/19 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Pullman Kinshasa Grand Hotel
Updated 20/06/19 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 41 hotels in Kinshasa
Location
Cleanliness
Service
Value

Welcome to Pullman Kinshasa, your Kinshasa “home away from home.” Pullman Kinshasa aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.

Given the close proximity of popular landmarks, such as Cathédrale Notre-Dame Du Congo (1.7 mi) and Symphonie des Arts (1.7 mi), guests of Pullman Kinshasa can easily experience some of Kinshasa's most well known attractions.

Rooms at Pullman Kinshasa provide air conditioning, a refrigerator, and a desk, and guests can stay connected with free wifi.

In addition, while staying at Pullman Kinshasa guests have access to 24 hour front desk, room service, and baggage storage. You can also enjoy a pool and free breakfast. Need a place to park? Free parking is available at Pullman Kinshasa.

While you’re here, be sure to check out some of the Asian restaurants, including Le Mandarin, Spice Restaurant & Lounge Bar, and Fusion Restaurant / Aer Bar, all of which are a short distance from Pullman Kinshasa.

Pullman Kinshasa puts the best of Kinshasa at your fingertips, making your stay both relaxing and enjoyable.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Squash
Aerobics
Highchairs available
Secured parking
Wifi
Pool / beach towels
Outdoor pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Kids' meals
Special diet menus
Wine / champagne
Poolside bar
Rooftop bar
Airport transportation
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
24-hour security
Baggage storage
Concierge
Newspaper
Outdoor furniture
Shops
Sun loungers / beach chairs
ATM on site
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Safe
Separate dining area
Telephone
Bottled water
Laptop safe
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Pool view
Non-smoking rooms
Suites
Good to know
Languages Spoken
English, French
358Reviews6Q+A27Room tips
Traveller rating
  • 170
  • 116
  • 35
  • 21
  • 16
Time of year
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Popular mentions
Omar B wrote a review 17 Jul
Casablanca, Morocco102 contributions45 helpful votes
Well located , with Accord group label , this hotel has everything to be the best hotel in town, unfortunately is not. The floor was not air conditioned , then not supervised (we managed to stop the floor lurking from getting burned) . Breakfast is the same each day, barely you notice any little new things . Same thing for dinner, worst, you have to wait more than 30 min to get served even if you ask for a coke.
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Date of stay: March 2021Trip type: Travelled on business
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Response from Thierry de Jaham, General Manager at Pullman Kinshasa Grand Hotel
Responded 4 days ago
Dear Mr. Omar B, Thank you for taking the time to tell us about your experience at the Pullman Kinshasa Grand Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to improve our Breakfast buffet and our service waiting time. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thierry de Jaham Country General Manager DRC
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Mona N wrote a review 10 Jul
1 contribution
In the month of March 2021, I was delighted to come back to the Pullman a year after having spent my over two months of covid confinement there with the hotel staff last year. I cannot express how warm the welcome was coming back now. All the way from management (with a special thanks for the welcome note by Marcos), to the team at reception and valet (with Pierrette and Eben still holding down the fort and Auguy as a great new addition) and the team in the restaurant (with Michou, Serge, Ernest, Mathieu, Bonaventure, Carol, and Kaki). I will definitely keep coming back to this wonderful team who have provided a consistently high level of service, are very client oriented and most of all have made me feel welcome far from home.
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Date of stay: March 2021
Value
Cleanliness
Service
Trip type: Travelled on business
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jo s wrote a review 03 Jul
1 contribution
Agréable moment et servies par Danny Kanku. Highly recommended because of the professional spirit of the waiter and the quality of food. It has been awhile that I had a liboke and I was surprised how fresh and the quality and the fish while keeping the simplicity of the this traditional dish
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Date of stay: July 2021Trip type: Travelled on business
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Response from Thierry de Jaham, General Manager at Pullman Kinshasa Grand Hotel
Responded 3 weeks ago
Dear Professeur, We very much appreciate your comments regarding your stay at the Pullman Kinshasa Grand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with Danny. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thierry de Jaham Country General Manager RDC
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Geoffrey Togoh wrote a review Jun 2021
1 contribution
This hotel is great with key considerations for security and safety. The rooms are spacious and has the required utilities. The staff are professional and provide prompt service. The following staff were very helpful; @Eben and @Peter at the front desk, @Prisca the chef and @Leticia who welcomes clients to the restaurant.
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Date of stay: June 2021Trip type: Travelled on business
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Response from Thierry de Jaham, General Manager at Pullman Kinshasa Grand Hotel
Responded 4 weeks ago
Dear Mr. Geiffreykt, Thank you for your visit and your comment. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Kind regards, Thierry de Jaham Country General Manager RDC
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Hans b wrote a review Jun 2021
1 contribution
I enjoyed great service from Alaric and Giresse at the Okapi restaurant, Pullman Hotel on Monday, June 14, 2021. The meal was very well prepared and customer service was top notch. Keep up the good work. Thank you.
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Date of stay: June 2021Trip type: Travelled on business
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Response from Thierry de Jaham, General Manager at Pullman Kinshasa Grand Hotel
Responded 4 weeks ago
Thank you hansb! Thank you for visit and for your kind comment. It will be a pleasure to welcome you back very soon. Kind regards, Thierry de Jaham Country General Manager RDC
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PRICE RANGE
US$181 - US$284 (Based on Average Rates for a Standard Room)
LOCATION
Democratic Republic of the CongoKinshasa
NUMBER OF ROOMS
190
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Frequently Asked Questions about Pullman Kinshasa Grand Hotel
Which popular attractions are close to Pullman Kinshasa Grand Hotel?
Nearby attractions include Palais De La Justice (0.9 km), Le Chasseur (0.8 km), and Pool Malebo (0.3 km).
What are some of the property amenities at Pullman Kinshasa Grand Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Pullman Kinshasa Grand Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Pullman Kinshasa Grand Hotel?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Pullman Kinshasa Grand Hotel?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Pullman Kinshasa Grand Hotel?
Conveniently located restaurants include A Casa Mia, Carvao Grill House, and Caprice.
Are there opportunities to exercise at Pullman Kinshasa Grand Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Pullman Kinshasa Grand Hotel have an airport shuttle?
Yes, Pullman Kinshasa Grand Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Pullman Kinshasa Grand Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Pullman Kinshasa Grand Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Pullman Kinshasa Grand Hotel?
The staff speaks multiple languages, including English and French.