Great Central location, close to restaurants, river and shops. Staff very friendly and nice selection for breakfast. The hotel itself was a bit tired, bathrooms especially could do with a refurbishment. I did find our room quite difficult to navigate due to the amount of stairs. If you are coming by car budget in your parking expenses. However I thoroughly enjoyed my trip
I have stayed in this hotel for quite well, and even got to know the staff very well. As a crew member they made my work easier by always ensuring we were well catered for, whenever required. I prefer their 'mpoka' (a type of local fish). I don't mind visiting, plus it's located strategically...
The rooms are clean, staff is very friendly. Housekeeping normally cleans the room with the door wide open, so every evening when I return there were lots of mosquitoes in the room, which I didn't like due to the risk of malaria. Luckily I did not get sick but it was hard to sleep at night because of them.
The O Castelo is value for money, the staff is fantastic, helpful, they went out of their way to treat me, the managers are qualified and the rooms are very neat and clean, good bedding, pillows,. I sometimes went and buy my own food that I am use to and they cook it for me at anytime. Even the cleaning personnel, they are very helpful and very friendly, I must just work on my French!
The hotel is at a convenient location and close to French and Japanese embassy(2 km max). The housekeeping is good, rooms are equipped with minibar. Hotel has 2 ATMs in it premises where you can withdraw USD and Local currency respectively. Breakfast is good. I can't say the same about dinner where options are limited. One day there was no drinking water available and we had to manage with Soda. People are good, specially the restaurant staff who try to give good service. Of-course language is a barrier and except the receptionist no-one else understands English. The hotel has no lift and has three floors. If you have issue with stairs do not take 3rd floor.