Kin Plaza Arjaan by Rotana
B.P. 288, 1 Avenue De lUganda 88 Croisement des Avenues de la Justice, Kinshasa Democratic Republic of the Congo
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Avg. RÂ 5,023 /night, 2/8 - 2/9
RÂ 5,023
per night
RÂ 4,801
per night
RÂ 4,578
per night
Feb
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08 Feb
Today
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Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
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About
#4 of 30 hotels in Kinshasa
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Kin Plaza Arjaan by Rotana is linked to a commercial center and strategically located in Gombe, connects easily the key & leisure attractions of the city. All luxurious studios & suites are fully equipped with a kitchenette, modernly furnished and provide you an entertaining experience with a selection of 3 distinctive restaurants, 300sqm fitness centre, 2 floors of meeting space and a Grand Ballroom.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Airport transportation
Business Centre with Internet Access
Conference facilities
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Baggage storage
Concierge
Dry cleaning
Laundry service
Room features
Air conditioning
Room service
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Trendy
Centrally Located
Languages Spoken
French
Location
B.P. 288, 1 Avenue De lUganda 88 Croisement des Avenues de la Justice, Kinshasa Democratic Republic of the Congo
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 40 out of 100
40
14 Restaurants
within 1 kilometer
3 Attractions
within 1 kilometer
Reviews
Traveller rating
- 100
- 65
- 8
- 3
- 2
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Detailed Reviews
These reviews are machine translated from their original language. Show machine translations?


Very clean, the employees are very professional, and the restaurant great, with a varied menu ranging from local cuisine to dishes from other cultures. The housekeeping also good. I do not forget its strategic location in the city center that allows to easily connect different municipalities of Kinshasa.
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Automatically translated
Date of stay: January 2025Trip type: Travelled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel is very well placed in the City of Kinshasa and it’s linked to a small mall. The staff working there was very nice and friendly. The food is good and the amenities were fine as well.
I would highly recommend the hotel and a special thanks to Nina at the reception who was extremely helpful.
I would highly recommend the hotel and a special thanks to Nina at the reception who was extremely helpful.
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Date of stay: January 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Simon Azizi, General Manager at Kin Plaza Arjaan by Rotana
Responded 21 Jan 2024
Greetings from Kin Plaza Arjaan By Rotana and thank you for sharing this on Trip Advisor. Thank you for your positive feedback about our hotel in the City of Kinshasa. We are pleased to hear that you found our location to be convenient and well-placed, with the added benefit of being linked to a small mall. Our team takes pride in providing excellent service, and we are delighted that you found our staff to be nice and friendly. We are glad that you enjoyed the food and found our amenities to be satisfactory. Our goal is to ensure that our guests have a comfortable and enjoyable stay, and we appreciate your kind words in this regard. We will make sure to pass on your special thanks to Nina at the reception. It's wonderful to hear that she provided you with exceptional assistance during your stay. We appreciate your recommendation, and we hope to have the pleasure of welcoming you back in the future. Thank you for choosing our hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location professional services employees are well trained and can speak English this is my third stay at this hotel and I sincerely recommend it. Great price - value. While you there enjoy the terrace!
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Review collected in partnership with Rotana Hotels
Date of stay: February 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from KinPlazaA, General Manager at Kin Plaza Arjaan by Rotana
Responded 17 Feb 2020
Dear Mr Sylvain, Thank you very much for staying at Kin Plaza Arjaan by Rotana and for completing our guest survey. We really appreciate your feedback which will assist us to continuously strive to improve our services and facilities. We hope you have the opportunity of staying with us at Kin Plaza Arjaan by Rotana in the near future. Yours sincerely, Philippe Queriaud General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed there because Pullman was booked out. In the 4 nights I stayed there, after they cleaned your room, they never provide you with any towels and you have to keep ringing reception several times before they eventually turn up after some strong telling off. But more concerning, I left biscuits (nothing valuable) but they keep disappearing. I called the duty manager on my last night and he just apologised and said he will investigate. But there were never any feedback. I guess it's an organised gang working at this hotel. To be avoided at all cost.
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Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Simon Azizi, General Manager at Kin Plaza Arjaan by Rotana
Responded 21 Jan 2024
Greeting From Kinplaza Arjaan By Rotana! Thank you for sharing your feedback on TripAdvisor after your vist to Kinshasa Allow me first to sincerely apologize for the negative experience you encountered during your stay at our hotel. We take these matters very seriously, and we appreciate you bringing them to our attention. We regret that our customer service fell short of your expectations, particularly in regard to the provision of towels and the disappearance of your belongings. We apologize for the inconvenience caused by the lapses in housekeeping, and we understand your frustration in having to contact reception multiple times to rectify the issue. Rest assured, we will address this matter with our housekeeping team to ensure such oversights are not repeated in the future. Regarding the disappearance of your items, we are truly sorry for the inconvenience and concern this may have caused you. We understand the importance of personal belongings and the need for transparency in such situations. We assure you that we take this matter very seriously, and an investigation is ongoing to identify any possible issues and take appropriate action. We apologize for any lack of feedback on the investigation provided to you by the duty manager. We will ensure that communication regarding the progress and outcome of the investigation is promptly shared with you. Our aim is to address and resolve this matter thoroughly, and we appreciate your patience and understanding. Please be assured that we prioritize the safety and security of our guests, and we have measures in place to prevent such incidents. We encourage you to share any additional details or concerns you may have with our management team so that we can address them directly. We understand your disappointment and frustration, and we assure you that we will take the necessary steps to rectify these issues and improve our services. We appreciate your feedback, as it helps us in our continuous efforts to deliver a positive and secure experience for our guests. We sincerely hope that you reconsider and stay in our hotel again, if you decide to do so please let me know so that I can make arrangements for you, myself and the team will ensure to exceed your expectations.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Just another hotel who thinks they can be the best in an African country but in the end, their service let's them down. Room service tracker says 30 min but it takes an hour, laundry says same day delivery if in by 10am but, even getting it in at 6:30am does not get it back the same day and service at breakfast is a joke because staff will rather stand around talking to eachother than serving guests. English fluency of staff is also something that can be improved considering the amount of international guests.
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Date of stay: January 2024Trip type: Travelled on business
Value
Location
Service
Room Tip:Â Bring lots of patience
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Simon Azizi, General Manager at Kin Plaza Arjaan by Rotana
Responded 27 Jan 2024
Dear Pretty, Thank you for taking the time to share your feedback about your recent stay at Tripadvisor. We truly appreciate your valuable insights as our guests' satisfaction is of the utmost importance to us. We are delighted to hear that you found our hotel to have the potential to be the best in the African country. Your positive recognition of our establishment is greatly appreciated. We strive to offer exceptional service to all our guests, and we are pleased to know that you recognized our efforts in creating a memorable experience. However, we are truly sorry for the inconvenience you experienced with our room service tracking system and laundry service. We understand that promptness and efficiency are crucial in these aspects, and we apologize for falling short of your expectations. Rest assured, we have noted your comments and will work diligently to improve in these areas. It is through valuable feedback like yours that we can make meaningful enhancements to our services. We also apologize for any inconsistencies in our breakfast service. We understand that our guests expect efficient and attentive service during their dining experience, and we are disappointed to learn that this was not the case for you. Please be assured that we will address this issue with the team to ensure that all our guests receive the prompt and courteous service they deserve. Furthermore, we appreciate your feedback regarding the English fluency of our staff and trust there are some courses going on to enhance this subject as an international hotel, we understand the importance of clear communication, and we apologize for any lapses you encountered. We are committed to continuous training and improvement in this area to ensure that all our guests' requests and needs are clearly understood and met. Once again, thank you for sharing your valuable feedback with us. We appreciate your patronage and hope to have the opportunity to welcome you back in the future, if there is any plan please contact me personally via my email to make sure that your next stay is hassle-free. Warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is very good but needs to review its hotel room access policy for people who are not staying there. No access control to elevators which themselves are not secure, just enter, push a number and you have access to where you want to go. The staff speaks automatically in the local language with any African person who arrives??? No notion in English which makes the communication very funny, with gestures. Overall very good hotel especially because it have different shops, a pharmacy, a chic restaurant but accessible to the wallet, a croissant shop, jewelry, .......
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Date of stay: September 2022Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Simon Azizi, General Manager at Kin Plaza Arjaan by Rotana
Responded 21 Jan 2024
Greetings from Kin Plaza Arjaan By Rotana, and thank you for sharing your feedback on TripAdvisor. Thank you for taking the time to provide us with your feedback regarding your experience at our hotel. We appreciate your positive comments about the hotel's amenities, such as the variety of shops, pharmacy, chic restaurant, and croissant shop. We are pleased to know that these offerings added value to your stay. We understand your concerns regarding the hotel's access control policy and elevator security. We take the safety and security of our guests very seriously, and we continuously evaluate and update our protocols to ensure a safe environment. Your feedback will be taken into consideration as we review and enhance our access control measures to provide a more secure experience for our guests. We apologize for any inconvenience caused by language barriers during your interactions with our staff. We strive to provide excellent service to all our guests, regardless of their nationality or background. We appreciate your feedback regarding the language proficiency of our team members, and we will take steps to ensure that communication skills, including English proficiency, are further developed and improved. Thank you once again for sharing your feedback. We value your input as it helps us identify areas for improvement and enhance the guest experience. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience that meets your expectations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The two best options are the Pullman and the Kin Plaza. My three highlights were: a very spacious room, very professional check in staff and a pretty decent fitness area. Now the not so positive side: the breakfast staff was subpar and require more training! On two occasions I had to get my own coffee because there was no one around. It should be customary to ask the customer if they would like any coffee when they take their seat, but that never happended during my stay. Last, $50 for a buffet meal is too much unless you're serving prime rib and lobster which was not the case.
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from KinPlazaA, General Manager at Kin Plaza Arjaan by Rotana
Responded 23 Feb 2020
Dear Mr. Anthony, Thank you for having taken the time to complete our guest survey following your recent stay at Kin Plaza Arjaan by Rotana. I am happy to read you were generally satisfied but concerned that you gave a lower rating for F&B Service and Food quality. Any additional comments you could provide are highly appreciated to aid us in our quest to provide the utmost in comfort for our guests. We do hope that you will consider us again for your future accommodation needs. Sincerely, Philippe Queriaud, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Quality service from reception to Check-out. Comfortable and very clean room, choice of wide food served on time. Helpful room service and attentive to suggestions and our whims. We enjoyed the time spent with them. I recommend
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Automatically translated
Date of stay: July 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Me and 26 crew members we are living in Kinplaza since November 2023 , we are really impressed from the Hotel , rooms are extremely clean , service excellent . No even one crew member complains about anything . As you know Airlines looking for top hotels only and this is the right place to stay for couple of months . In addition they have 5 Star Resturant with food from Libanon and international as well especially Chief Abbas is an excellent Profi .
I can tell you you can feel like at home in Europe .
You have to ask for Abbas and then you can enjoy the prepared food .
I can tell you you can feel like at home in Europe .
You have to ask for Abbas and then you can enjoy the prepared food .
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Date of stay: December 2023Trip type: Travelled on business
Value
Location
Service
Room Tip: You will enjoy each and everything in this hotel , Gym , Resturant ,the Bar and the Tera’s . It...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Simon Azizi, General Manager at Kin Plaza Arjaan by Rotana
Responded 21 Jan 2024
Greetings from Kinplaza Arjaan By Rotana and thank you for sharing this on TripAdvisor Thank you for sharing your positive experience and feedback about your extended stay at our hotel. We are thrilled to hear that you and your crew members have been impressed with the overall quality and cleanliness of the rooms, as well as the excellent service provided by our team. It is our goal to ensure that every guest feels comfortable and satisfied during their stay, and we are glad to know that we have met your expectations. We are honored that your airline has chosen our hotel as the preferred accommodation for your crew members in Kinshasa since November 2023. We understand the importance of selecting top-quality hotels, and we are committed to providing a high standard of service and hospitality. We appreciate your kind words about our 5-star restaurant and the culinary offerings from Lebanon and international cuisines. Chef Abbas is a dedicated professional, and we are pleased to hear that his culinary expertise has been enjoyed by you and your crew members. Your comment about feeling at home in Europe is a great compliment, and we are delighted to know that our hotel has provided a welcoming and comfortable environment for you during your stay in Kinshasa. Thank you for recommending our hotel and mentioning Chef Abbas. We will make sure to pass on your positive feedback to him and the rest of our team. It has been a pleasure serving you and your crew members, and we look forward to continuing to provide you with exceptional service and hospitality in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Everything is perfect in this hotel. I have stayed there twice and I am very satisfied.
Very warm welcome. The gentleman at the luggage cart is very nice.
the receptionists very welcoming. very polite maids.
The location of the hotel and the shopping in the buildings are assets.
Very warm welcome. The gentleman at the luggage cart is very nice.
the receptionists very welcoming. very polite maids.
The location of the hotel and the shopping in the buildings are assets.
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Date of stay: February 2024Trip type: Travelled solo
Value
Location
Service
Room Tip: Tout est parfait dans cet hotel, vous ne serez pas deçus!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good afternoon,
Yes it will cost you 50usd per Car,per way.
Thank you.
Dear Mr. 1alwaystraveling,
Greetings from Kin Plaza Arjaan by Rotana!!
Room Amenities as complimentary refilled on daily basis : Water, Nescafe, Tea and Whitener cream
Difference from Studio to suite is approximately 50 USD and for any additional information let him click on the link below
Please feel free to visit our rotana website for additional information.
Yours sincerely,
Joséphine Kanga,
Reservation manager
you may want to contact the hotel directly about rates.
Studios are rooms w/ kitchenettes and
Suites are living room w/ kitchenette and separate bedroom
"You will enjoy each and everything in this hotel , Gym , Resturant ,the Bar and the Tera’s . It is amazing "Read full review
PRICE RANGE
RÂ 4,578 - RÂ 5,375 (Based on Average Rates for a Standard Room)
LOCATION
Democratic Republic of the CongoKinshasa
NUMBER OF ROOMS
101
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Claim Your ListingKIN PLAZA ARJAAN BY ROTANA - UPDATED 2024 Hotel Reviews & Price Comparison (Kinshasa, Democratic Republic of the Congo)
Frequently Asked Questions about Kin Plaza Arjaan by Rotana
Which popular attractions are close to Kin Plaza Arjaan by Rotana?
Nearby attractions include Casino Salut (0.8 km), Value Market (1.1 km), and Palais De La Justice (1.1 km).
What are some of the property amenities at Kin Plaza Arjaan by Rotana?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Kin Plaza Arjaan by Rotana?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Kin Plaza Arjaan by Rotana?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Kin Plaza Arjaan by Rotana?
Yes, free parking is available to guests.
What are some restaurants close to Kin Plaza Arjaan by Rotana?
Conveniently located restaurants include Caprice All Day Dining, Eggiterian Restro & Bar, and A Casa Mia.
Are there opportunities to exercise at Kin Plaza Arjaan by Rotana?
Yes, guests have access to a fitness centre during their stay.
Does Kin Plaza Arjaan by Rotana have airport transportation?
Yes, Kin Plaza Arjaan by Rotana offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Kin Plaza Arjaan by Rotana?
Yes, dry cleaning and laundry service are offered to guests.
Does Kin Plaza Arjaan by Rotana offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Kin Plaza Arjaan by Rotana?
Many travellers enjoy visiting Forescom Building (4.4 km) and Place De La Gare Centrale (5.0 km).