6 out of 5! Facilities, service and experiences were unmatched! Special thanks to the 18th floor lounge team (Ahmed, Vince, Tatiyana, et al).....AMAZING service!!!! This hotel is a must visit for anyone wishing to experience an awesome time in Abu Dhabi!
The Intercon is around 40 years old and it lacks the chrome and glass facade recent hotel builds. However, its ethos of great customer service compensates. Our room was clean, in good decorative order and was very comfortable. The interior design is a little dated, with dark woods prominent, but it looks and feels classy. We booked a Club Intercontinental room, which included breakfast, afternoon tea and cocktails in the 18th floor lounge. The staff there (Shiela, Mathai, Ahmed, Askander and Vince) were really welcoming and looked after us really well. The food and beverage offer was first class. The hotel has a pool deck on the 3rd floor, which is really nice and also the Bayshore Club, across the marina, which has pools and a sandy beach, bars and a spa. The Bayshore gets very busy and could be noisy with music playing and jet skis driving past. The hotel is in a nice location, being near the Emirates Palace, the Founder's memorial and the Corniche, with good views over the marina or park. Newer attractions (Louvre, Grand Mosque, Yas Island) are 30-40 minutes away by taxi, which was a hassle having to draw cash from ATMs to cover. My suggestion is if you stay here (worth it for the quality of the hospitality and the pools) then rent a car so that you can get around independently (we didn't rate some of the taxis or their drivers too highly). The concierges were excellent, organising day-6 PCR tests and chasing up the results for us – thank you Melanie! Mr Razik (duty manager) introduced himself and took an interest in ensuring we had everything we needed. The only criticism I have is the toiletries supplied in the bathroom were from an obscure brand and didn't seem very luxurious!…
The staff was super helpful and kind The breakfast was good, Everything! Very comfortable room, great location.”amazing food , amazing hospitality , amazing music . It was a perfect night celebrating our anniversary and the staff made sure we had a great time , thank you for the great hospitality especially Mr. Sunil and thanks for the special treat as an anniversary gift . thank you mr.Sunil
Wonderful food , ambience, buffet first class verity, passadore, chef are friendly ,One of the best experience you can get in Abu Dhabi highly recommend Sunil Waiter who served us he is fabulous manager was very helpful and nice over all 5 out of 5 will come back again keep it up Sunil you are the best good luck for your Dream and next level too Thank you Mr. Sunil
This hotel is Outstanding value for money! I booked two nights as I was arriving very early morning from Sydney and flying out very late that night to Barcelona so wanted to be able to check in and rest until I flew out. The rate was so reasonable I was worried it wouldn’t live up to usual Intercontinental standards but it was exceptional. The service was as impeccable as you’d expect, the breakfast buffet was delicious and there are so many gorgeous facilities and restaurants on site you really don’t even need to leave the hotel - although it is very conveniently located if you wish to explore ! The rooms are a tad outdated but well maintained and extremely comfortable. Highly recommend and it like stay again
Staff are very professional and mr.sunil he gave us excellent service it'really Amazing experience Rich buffet Verity lots of meat Go for the pool ,pool is great for kids .. wonderful restaurant ...I love the veiw . Visit once 😊😊😊...I love it thank you mr.sunil
My wife and I had a short stay at the Intercontinental Abu Dhabi this past June 12th. - June 14th. It was to celebrate my birthday. My brother had stayed at this hotel and gave it a big recommendation, I can see why. Location was great, amenities fantastic, breakfast amazing and the room was big and comfortable. And yes, like almost everyone else mention the hotel is in dire need of an update. But if you want to be pampered and given the 5 star treatment by staff, this is the place. The concierge, Melanie, was outstanding she almost read our minds. You didn't have to asked for something she will provide even before you thought about it. I have travel all over and always stayed at 4-5 stars hotels where service is expected to be top notch and nothing came close to IC Abu Dhabi. Badr at reception was also fantastic, the staff at the Brazilian rodizio restaurant went out of their way to help my wife celebrate my birthday. (Even the chef came out to sing happy birthday!).…
Staff are professional and Mr. Sunil he gave great wow service It's really nice experience Brazilian steakhouse Highly recommend chamas restaurant Rich buffet verity Lots of dessert Cake Sauce . wonderful resturant ! Food was amazing also the resturant dinner with family become more fun with the music and services provided by the place very clean and helpful good service thank you Mr. Sunil
While the hotel is a little tired you cannot fault the staff, location or the club lounge Great breakfast and hors d'ourves in evening. Really good staff namely Monaliza, David, Vince, Sheila,Frieda, Ahmed and Mathai Well worth a visit!!!!
The hotel had an amazing staff that could not do enough to keep the guests happy. The breakfast was amazing with an egg station and great selection across the board with fun coffees and drinks to boot. The beach club was a nice touch (though the water at the beach smelled a bit stagnant and the sand was weird). The pool was amazing, there were more than enough seats at all times, and the waterslide was really nice! The room itself was nice and beds comfy. However I will say a few things: I was expecting the kids club to be open (one of the reasons we chose the hotel). Apparently there are two kids clubs - one near each pool. The one by the pool in the hotel was closed due to COVID restrictions (which is not shown on their website or communication with their customers) and the second kids club is by the beach club - however it has VERY few toys and has not attendent during week days (only on Sat. and Sun,). Additionally the room is a bit basic and dated (stains on the carpets, etc.). The hotel has a great location and view.…