Great stay at the hotel in one of their suites which was only a little more but gave separate sitting and sleeping areas which was very useful. Excellent facilities as always and superb staff who were very helpful and accomodating. Thank you Novotel Abu Dhabi Al Bustan.
I stayed at the hotel for almost one month and I can say that everything was very good. Many restaurants to choose from and excellent cleaning service. Always at your desposal, fast and effective!! Thank you Santa and Amar.
Nice hotel I like to stay here this hotel very very very very good and house keeping also work very hard and give good service room cleaning they always remabrr to leave more water in the room , Miss. Chen Working in reception very good services thanks a lot
Such a pleasure staying here. Their staff management and GM Mourad Brahmi was so amazing. Completely heartwarming .The stay was very comfortable. Location was amazing.easy accessiblity, Hotel was beautiful….. Thank you! Will be back.
I've been to the Soul Senses Spa twice now and every time it has been a great experience. From the moment of booking the appointment to leaving like a newborn human being :) All employees are top professional, kind and welcoming. From my last visit I would like to mention Ms. Rindu in whose hands I felt well taken care of. And on top of her professionalism and skills, she's a wonderful person. My best recommendation to the team at Soul Senses Spa.
Very good service from side of house keeping staff .Good communication...Good smiling face each staff..Good response each calls................. Thank you all the staffs......... I will surely suggest for My friends also ...thank you dear amar and sanjok
The guys from housekeeping are extremely profesional. My room was every time perfect. Never delay with celaning. I was provided with everything I needed in short period. Mr Amar, mr Raj and mr Anil are very nice. Thank you a lot.
One day before leave from UAE, I have lost my wallet in taxi and Miss Rimsha, Mr Gamal and other guy that I don't remember the name.. They helped to locate the taxi identification through the hotel's external camera video, where they called the taxi company and found the taxi driver's phone number. They managed to call the taxi driver and he returned my wallet (with all money and documents inside). I could never do it alone in the speed that I needed because my flight was the next day. I will not forget this help and I will return to this amazing hotel very comfortable. Thanks a lot!!
Room is nice and comfortable. Staff is friendly. Food is nice.. my view from my room is pretty. Complete facilities and amenities. Gonna tell my friends to try this hotel. Relaxing view from my room..
I had a wonderful experience at Novotel al Bustan. This is a beautiful hotel. It is clean and has a lot of comfort items to make you feel at home. Great gym and spa facilities. Pool ....... can be more sunbeds )) 4 are not enough. The restaurant staff was very friendly and consistently making sure about your comfort. Cleaning staff were very delightful and eager to help. Special thanks to my room cleaner Sanfu (11th floor) for his excellent service. I really surprised regarding to his work dedication. Also have a comment about one arabic lady at the front desk. She wasn't rude but she is absolutely useless. I had a request and asked her if it could be arranged. Unfortunately I didn't get any response from her - either positive or negative. She just ignored. It seems unprofessional. The general atmosphere of the hotel is great.…
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