We’ve been to a lot of hotels over the years but this hotel exceeds all others, the staff are ALL amazing, friendly, polite nothing too much trouble and make you feel very relaxed. Our check in was smooth and our room was perfect sea view with balcony over looking the pool. Meals were all good plenty of choice with 3 excellent restaurants to choose from. Crown Plaza manager well done in employing such friendly staff all are polite and professional and nothing too much trouble for them, you have employed staff who make the hotel a place we would like to return to in the future. We can’t name all the staff as they all deserve a mention but we must give a shout out to Binod the concierge he has made sure anything we’ve needed has been taken care of he’s very knowledgeable and friendly. And very professional a credit to the hotel, we very much appreciated that he was always there to ensure our day went smoothly. Also Pravat who was our water who went out of his way to ensure we were well looked after and on our anniversary meal he went out of his way to add to our special day by ensuring our service was to a high standard and we didn’t need to ask for anything he was at hand through out. We look forward to visiting again in the very near future. Thank you for a lovely relaxing stay We highly recommend this hotel…
Akash and Zain were awesome for support Breakfast was awesome, requested something special and it was arranged by waqas and bahati Overall nice view of hotel and supporting staff House keeping, totally satisfied. M definitely coming back
I have a good time there. room service is very good. staff behave is excellent and specially mr Zain give me very good hospitality and help alot. We will be back soon from rawwase Breakfastvwas nice lady putri is welcoming also
Very good stay, definietly recommend it! Staff was very friendly, very clean and looked after hotel with amazing food. Binod, the concierge team leader was absolutely amazing throughout my stay here. Amazing trip!
I enjoy the service I have received by Vijay. He is very kind and caring person. On my vacation I was not feeling good, he has tried his best by providing me some remedies to make me feel better and to confront me. Thank you so much for all you did Vijay.
The Hostess at Stills was extremely friendly & helpful!!! A big Thank you to Yasmine for making my stay at the Crowne Plaza Hotel extra special! The spicy chicken wings at stills is something new & was also quite tasty! I highly recommend others to visit this great hotel!!!
Amazing service I would like to mention two personnel in Jing Asia who always provide service with a smile, they are Imee and Vincent. They try their best always and ensure guest is served with utmost professionalism and great care. Keep up the good work Imee and Vincent. Also, in the reception, Irene, Akash, Zain, Su, Mohamed, Yohan do a great job. Keep up the good work.
We stayed for 5 nights on HB basis. We paid about $150/night HB. We were a bit skeptic at first if the high rating of this hotel on TripAdvisor was true but after staying we can now conclude that it most certainly is. This is a great hotel. High standard. It is clear the management does lots of things correctly. Like what? 1. We checked in late on the first day when dinner was already over. So they sent us dinner to the room from a room service dinner menu instead. 2. Dinner at the restaurant is served daily until 23:00 hours. This is very convenient for tourists who go out and come back late. I have never been to a hotel who offers dinner so late. 3. Dinner includes drinks and juices which is nice. Unfortunately it wasn't publicised. 4. Our emails to the hotel, pre stay, were answered very quickly. This is exactly what I expect when I write a query to a hotel. Thank you Bakr Sheta, Duty Manager! We think the dinner spread at the Jing Asia (main) restaurant could be improved as we didn't always find something to our taste. All the staff are service oriented. They understand English and serve you with a smile. Restaurant (Jing Asia) manager Mr. Lalith was serving and professional. Although somewhat repetitive the breakfast buffet spread is nice and good. We always found what to eat. I liked to start with fresh cut fruit (pineapple, melon, watermelon). Western coffee (latte, cappuccino, americano,...) is available and served on request. Some guys who served us well: Arka, Vincent from the bar, and the slim and tall chef from dinner. Also Zain from the front desk. Thanks!! The room itself was beautiful. Air-conditioning worked strongly. Wifi worked good. Water pressure in bathroom was strong. Free underground covered parking is available for guests. Across the street from the hotel is a bus stop for the free shuttle bus Yas Express Y1 which takes you around Yas Island including to the Yas mall. We didn't go to the beach but you can get free entry tickets from the concierge. Please note- as in all of Abu Dhabi, you need to have a negative PCR test from the last 14 days to enter the hotel facilities like the restaurant. So do it in your country before you come. One more note- This review is of Crowne Plaza Abu Dhabi #Yas Island# and not of another hotel in Abu Dhabi with a similar name (Crowne Plaza Abu Dhabi).…
It’s not been a great pleasure to stay at this hotel particularly because of the staff. Always trying to help , even by looking at you they understand that you need assistance or a piece of advice. Concierge team is something special, Binod is a person who really care that you feel welcome. Thank you to everyone who is keeping this Hotel at high level of service.
We stayed in 735 very nice stay nice view and we enjoyed our stay breakfast 🥐 was good All the staff is very nice and helpful Thanks all ❣️ team We enjoyed our stay Pool was also nice and sundowner staff was friendly