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Raffles Makkah Palace

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Traveller (489)
Room & Suite (241)
Dining (46)
Ratings and reviews
#3 of 406 Hotels in Mecca
Travellers' Choice2018 Winner
  • Excellent79%
  • Very good12%
  • Average5%
  • Poor2%
  • Terrible2%
Travellers talk about
“butler service”(33 reviews)
“signature suite”(13 reviews)
“kaaba view”(32 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
Suites
Fitness centre
Concierge
Spa
Wheelchair Access
Business Centre
5 Star Hotel
Raffles Makkah Palace Saudi Arabia enjoys an outstanding location within the iconic Abraj Al Bait complex, directly adjacent to Al Masjid Al Haram – or Grand Mosque – and the Kaaba, offering easy access to King Abdulaziz Gate, the main entrance to the Grand Mosque. Raffles Makkah Palace...
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Location and contact
Ibrahim Al Khalil Rd | King Abdul Aziz Endowment, Abraj Al Bait, Near Masjid Al Haram، Al Hajlah, Mecca 21955, Saudi Arabia
Hotel website
74,8 km to Taif Airport
12 restaurants are within a 0,5 km radius
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (840)
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Traveller rating
368
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368
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24
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All reviewsbutler servicesignature suitekaaba viewother hotelsliving roomluxurious hotelroyal suiteking abdulaziz gateexcellent serviceamazing hotelrecommend this hotelsame complexroom serviceperfect stayholy citybreakfast and dinnerduty manager
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1 - 5 of 483 reviews
Reviewed 2 days ago

I stay in Raffles during my Omrah trip. The hotel service was outstanding. This not the first time for me but I can say this visit was one of the best visits. I like the surprise they made for my daughters when they welcome them...More

Review collected in partnership with raffles.com
Thank Saad A
Response from AccorMakkah H, Manager at Raffles Makkah PalaceResponded yesterday

Dear Saad, Greetings from Makkah. Thank you for taking the time to share your review with us. We are very happy that you had an outstanding experience with us at Raffles Makkah Palace. We are also glad to know that your daughters enjoyed our little...More

Hotel's Favourite
Reviewed 31 May 2018 via mobile

Spent a week in Mecca for the first week of ramadhan. Stayed at raffles. The room is always a welcome to be in. The service is top rated along with the staff. A special mention to Osama Osman the butler on the 17 th floor....More

1  Thank southafrica_11
Response from AccorMakkah H, Guest Relations Manager at Raffles Makkah PalaceResponded 1 June 2018

Hello Guest, Thank you for your feedback and positive recommendation of your recent stay at Raffles Makkah Palace. We believe in providing superior services and it is a pleasure to know that we have been able to craft a memorable experience for you. Your sweet...More

Reviewed 1 week ago

Upon arrival, we were treated with valet parking service for free. During the check-in, the reception was kind enough to arrange for late check-out and guided us to our room. All amenities were presented and explained to us. Food and service were excellent.More

Review collected in partnership with raffles.com
Thank abdelrahmanalfad
Response from AccorMakkah H, Manager at Raffles Makkah PalaceResponded 1 week ago

Dear Abd El-Rahman, Greetings from Makkah, thank you for taking the time to leave us your review about your recent stay at Raffles Makkah Palace. We are delighted to read your comments and to know that you had a pleasant stay with us and that...More

Reviewed 2 weeks ago

We are very loyal to Raffles Makkah and staying here for the past five years. Its very pleasant to see significant improvements in service and attention to details. Ramadan experience became very authentic. Wishing all the best to new hotel manger Mr Ahmed and his...More

Review collected in partnership with raffles.com
Thank Mars G
Response from AccorMakkah H, Manager at Raffles Makkah PalaceResponded 2 weeks ago

Dear Mars, Thank you for letting us know about your recent experience at Raffles Makkah Palace. We always aim to improve our services to fulfill our guests' needs and to make sure that all demands are met if not exceeded. We are very pleased to...More

Reviewed 2 weeks ago via mobile

I visited Makkah in the first week of Ramadan and stayed with my family in 7 suites including the Royal. They have the best and most close view to Kaaba. During the whole stay, I felt like I was in a luxurious hotel in London....More

1  Thank Nora A
Response from AccorMakkah H, Manager at Raffles Makkah PalaceResponded 2 weeks ago

Dear Nora, Greeting from Raffles Makkah Palace, thank you for taking the time to write about your recent experience with us. We are delighted to read your comments and nice words regarding your stay at Raffles. We are proud to know that you enjoyed our...More

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About
Description
Raffles Makkah Palace Saudi Arabia enjoys an outstanding location within the iconic Abraj Al Bait complex, directly adjacent to Al Masjid Al Haram – or Grand Mosque – and the Kaaba, offering easy access to ...More King Abdulaziz Gate, the main entrance to the Grand Mosque. Raffles Makkah Palace also offers a superbly equipped business centre with secretarial services and state-of-the-art private meeting rooms fitted video conferencing facilities, ideal for board meetings and management retreats. Revered as the holiest city on earth for approximately 1.6 billion Muslims, Makkah is the birthplace of the holy Prophet Mohammad (PBUH) and home to sacred sites such as the Kaaba, Al Masjid Al Haram, the Zamzam Well, Jabal Al-Nour, Al-Jamarat and Jabal Thawr. Just steps away from the Grand Mosque, Raffles Makkah Palace is a refined and elegant residential sanctuary featuring 214 suites with breathtaking views of the Grand Mosque and Kaaba, making a stay in the Islamic holy land of Makkah one of spiritual serenity. Spacious suites occupy a minimum of 80 square meters in this exceptional hotel in Makkah and offer separate living and dining spaces while bathrooms are thoughtfully designed with designated areas for ablutions. Personal butlers deliver Raffles’ signature style of anticipatory and thoughtful service, complementing the residential experience at this Makkah hotel. Less
Hotel class
Contact Information
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Romantic
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel Amenities
HOTEL FEATURES
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Spa
Free High Speed Internet (WiFi)
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Wheelchair Access
Pool
Beachfront
Bar/Lounge
Breakfast included
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Romantic
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Romantic
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (489)
Room & Suite (241)
Dining (46)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
Eissa M
2 May 2018|
AnswerShow all 3 answers
Response from Saad S | Reviewed this property |
I think signature suite is a bit spacious than junior suite but consists of same structure room and a lounge
0
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