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Moevenpick Hotel & Residences Hajar Tower Makkah

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Abraj Al Bait, Mecca 21955 Saudi Arabia
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (467)
Room & Suite (147)
Dining (51)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 20/10/25 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Moevenpick Hotel & Residences Hajar Tower Makkah
Updated 20/10/25 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#13 of 818 in Mecca
Location
Cleanliness
Service
Value
A part of the prestigious Abraj Al Bait complex, the Movenpick Hotel & Residence Hajar Tower Makkah is superbly located directly on the Haram Court facing the King Abdul Aziz Gate.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Free breakfast
Kids club
Car hire
Business Centre with Internet Access
Conference facilities
Foot massage
Paid private parking nearby
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Banquet room
Meeting rooms
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Bottled water
Flatscreen TV
Complimentary toiletries
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Centrally Located
Languages Spoken
English, French, Arabic, Hindi
1751Reviews39Q+A100Room tips
Traveller rating
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Popular mentions
zadjali2022 wrote a review 11 May
1 contribution
Amazing location in the Towers close to Kaaba. Friendly staff and helpful, good food and clean rooms. Duty Manager Adil, was very friendly and supportive when requested for late check-out. Check-in was easy as I registered online.
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Review collected in partnership with Accorhotels.com
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Ahmed Al Hasawi, Guest Services / Front Office at Moevenpick Hotel & Residences Hajar Tower Makkah
Responded 2 weeks ago
Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ahmed Al Hasawi Guest Relation Manager Mövenpick Hotel Residences Hajar Tower Makkah
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yasserk505 wrote a review Apr 2022
1 contribution
Not thrilled, wont be staying in it next time when in Makkah. The pictures online were something and the actual thing was something else. Also the cleanliness of the hotel and the lobby need some work, although new the hotel already looks outdated.
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Review collected in partnership with Accorhotels.com
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Ahmed Al Hasawi, Guest Services / Front Office at Moevenpick Hotel & Residences Hajar Tower Makkah
Responded 2 weeks ago
Dear Yasser, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely, Sincerely yours, Ahmed Al Hasawi Guest Relation Manager Mövenpick Hotel Residences Hajar Tower Makkah
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Mahbub A wrote a review Apr 2022
1 contribution
Just returned from my Umrah trip. I have visited Makkah many times and have stayed in most of the 5 star hotels. I will NEVEr be staying at the Movenpick Hajjar tower makkah again. Incompetent and arrogant staff, especially Abdul Aziz at the front desk. I am still waiting.for my security deposit Avoid at all costs!
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Date of stay: April 2022Trip type: Travelled
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Response from Ahmed Al Hasawi, Guest Services / Front Office at Moevenpick Hotel & Residences Hajar Tower Makkah
Responded 2 weeks ago
Dear Mahbub, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely, Sincerely yours, Ahmed Al Hasawi Asst.front office manager Mövenpick Hotel Residences Hajar Tower Makkah
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Road37414802711 wrote a review Apr 2022
1 contribution
Not a real Moevenpick experience, rude saff , leaking bathrooms and bad food We have stayed for 4 nights 2 rooms best view they should have. I will never stay there again this hotel is not like before
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Review collected in partnership with Accorhotels.com
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Ahmed Al Hasawi, Guest Services / Front Office at Moevenpick Hotel & Residences Hajar Tower Makkah
Responded 2 weeks ago
Dear Road, It was our pleasure having the chance to have you with us. I am extremely sorry that your experience did not meet your expectations for this stay, please accept my sincerest apologist. Sincerely yours, Ahmed Al Hasawi Asst.front office Manager Mövenpick Hotel Residences Hajar Tower Makkah
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Usman R wrote a review Mar 2022
Burnley, United Kingdom28 contributions10 helpful votes
Location is good, in the main clock tower. As with these types of hotels, there are always 2 sets of lifts to take which can take some time to get up and down from the room. The check in was ok - they didn't upgrade us to a full Haram room despite being an Accor member and the hotel was not full. The breakfast was good. Particular recognition for Abdul Sukkur and Abdul Khalil in the breakfast for their service. They were very attentive and looked after us. Also credit to the cleaning staff and bellboys for their hard work.
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Date of stay: February 2022
Location
Service
Sleep Quality
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Response from Ahmed Al Hasawi, Guest Services / Front Office at Moevenpick Hotel & Residences Hajar Tower Makkah
Responded 20 Mar 2022
Dear Guest, The team have tried to accommodate your requests and please be assured that we have tried our level best to make your stay most enjoyable however it saddens me to know that during your recent visit you did not experience the usual Mövenpick Hotel Residence Hajar Tower Makkah standard of service that we provide to our guests. In this regard please accept my sincerest apologies, rest assured, your comments have been taken into serious consideration and will be addressed accordingly. While I realize that we cannot undo the experience that you had during your stay, I do hope that you will in due course provide us with another chance to welcome you back to Mövenpick Hotel Residence Hajar Tower Makkah. Kindest regards, Ahmed Al Hasawi Guest Relation Manager Mövenpick Hotel Residences Hajar Tower Makkah
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PRICE RANGE
US$110 - US$154 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
moevenpick hotel and residence hajar tower makkah
LOCATION
Saudi ArabiaMakkah ProvinceMecca
NUMBER OF ROOMS
1026
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Frequently Asked Questions about Moevenpick Hotel & Residences Hajar Tower Makkah
Which popular attractions are close to Moevenpick Hotel & Residences Hajar Tower Makkah?
Nearby attractions include Kaaba (0.4 km), Black Stone (0.4 km), and Masjid Taneem (0.5 km).
What are some of the property amenities at Moevenpick Hotel & Residences Hajar Tower Makkah?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Moevenpick Hotel & Residences Hajar Tower Makkah?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Moevenpick Hotel & Residences Hajar Tower Makkah?
Yes, a parking garage, paid private parking nearby, and secured parking are available to guests.
What are some restaurants close to Moevenpick Hotel & Residences Hajar Tower Makkah?
Conveniently located restaurants include Albaik, The Oasis, and Al Tazaj.
Are any cleaning services offered at Moevenpick Hotel & Residences Hajar Tower Makkah?
Yes, dry cleaning and laundry service are offered to guests.
Does Moevenpick Hotel & Residences Hajar Tower Makkah offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Moevenpick Hotel & Residences Hajar Tower Makkah?
The staff speaks multiple languages, including English, French, Hindi, and Arabic.
Are there any historical sites close to Moevenpick Hotel & Residences Hajar Tower Makkah?
Many travellers enjoy visiting Kaaba (0.4 km).
Is Moevenpick Hotel & Residences Hajar Tower Makkah accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.