Hillel 11
hotel
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Room & Suite (172)
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About

4.0
#57 of 112 hotels in Jerusalem
4.7 of 5 bubbles
Location
4.1 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Service
4.1 of 5 bubbles
Value
Hillel 11 is located on top of the newly refurbished Hillel street, In the city center of beautiful Jerusalem. Overlooking the Old city, Hillel is just a 10 minute walk from the Mamilla mall and the Old city's walls. Hillel11 combines a contemporary elegant hospitality with a warm, welcoming family atmosphere. The hotel offers a range of different suites, to match every type of visit simply the best! Our friendly staff makes sure to provide our guests a highly personalized service. Conveniently located in the heart of Jerusalem, Guests are welcome to experience Jerusalem through its famous Israeli restaurants, surrounding the hotel. We offer our guests to enjoy cozy beds, large rooms and free WiFi, but more than that- We offer them a full, special, complex experience of the magic Jerusalem
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Airport transportation
Business Centre with Internet Access
Baggage storage
Non-smoking hotel
24-hour front desk
Parking
Wifi
Complimentary Instant Coffee
Express check-in / check-out
Private check-in / check-out
Room features
Air conditioning
Housekeeping
Private balcony
Safe
VIP room facilities
Flatscreen TV
Complimentary toiletries
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Modern
Quiet
Languages Spoken
English, Hebrew

Location

11 Hillel, Jerusalem 9458111 Israel
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Ben Gurion Intl Airport
39.8 km
See all flights
Sde Dov Airport
54.4 km
See all flights
629Reviews10Q+A98Room tips
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Detailed Reviews
ODE wrote a review Feb 2020
7 contributions
5.0 of 5 bubbles
This is a very good hotel, situated close to the Old Jerusalem and Ben Yehuda centre. Our apartment was very quiet and had all the facilities. Staff were very nice and helpful, especially that I had an accident and sprained my ankle. Down the road there is a restaurant named The Focaccia where they serve pizza and traditional local food at very good prices. We ended up going there most of the time when we came back from very long day trips.
Also, the hotel is well known and the trip tours do pick up from this hotel which is a bonus.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Randy G wrote a review Nov 2022
Lakeville, Minnesota55 contributions7 helpful votes
+1
3.0 of 5 bubbles
At first glance of the rooms upon arrival, the Hillel 11 hotel Israel is a bit unimpressive and unkempt. After a day or two you get used to it and begin thinking it’s not too bad after all. Our rug and couch are dirty but I put a sheet on the couch. The hotel is in an area close to a street market where you can eat and shop. The hotel desk clerk is very friendly and helpful. A few things that needed fixing was taken care of a couple of hours after we reported it. It’s not a fancy hotel but it’s 1/5 the cost of others in the area.
Read more
Date of stay: November 2022Trip type: Travelled with family
Room Tip: A few minutes before you want to shower you need to turn on a switch to turn on the water heater
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Barbra Streisand wrote a review Apr 2023
2 contributions1 helpful vote
5.0 of 5 bubbles
The staff were so kind - gave me an upgrade to a larger room for no extra cost. Clean and well-equipped, the hotel is also in a lively street with plenty of shops and restaurants but not noisy.
Also near the old city and an excellent location
They could not have been more hospitable
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Date of stay: April 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sam L wrote a review Jul 2022
Teaneck, New Jersey14 contributions4 helpful votes
2.0 of 5 bubbles
Not sure how this hotel got a 4 star/circle rating. I realize that this is a budget hotel based on the nightly rate however there are certain bare minimums standards that even a budget hotel should have. First the positives; Front desk staff very pleasant and accommodating and eager to please even though some issues were beyond their ability. The size of the room was nice with a bedroom and a sitting room with a small eating area, sink, couch, TV and additional chairs. Now the negatives: When we arrived at the room we had to request that no less than 5 to 6 lightbulbs be replaced as they were not working. Even after that, the room was very poorly lit and made reading , applying makeup etc. very difficult. There was a musty smell present when entering the room as well as in the hallway when exiting the elevator. The shower door was such that unless you were extremely careful in closing it water would leak into and flood the bathroom. The sink drain was badly rusted. The fridge while functional had several inches thick of ice at the freezer compartment making it difficult to utilize part of the fridge.
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Date of stay: July 2022
5.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alessandra D wrote a review Jul 2022
Forli, Italy19 contributions9 helpful votes
1.0 of 5 bubbles
This hotel is awful, we chose it on internet bacause of the pictures we saw on booking. We discovered that pictures online don't show the ugly reality. The hotel is dirty, the rooms smell of dust and old building. If you have a problem in your room...it's up to you, nobody comes to help you. The entire building is extremely old. The bathroom in the room have a door to small for the entrance, so if one in the toilet people from the room can see it. Door doesn't close. Disgusting. If I knew it I wouldn't choose it, never!
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Leah B wrote a review Jul 2022
Kibbutz Lotan, ISRAEL52 contributions18 helpful votes
+1
1.0 of 5 bubbles
From the surly woman at the tiniest check in counter I have ever seen, to the wallpaper in the elevator stuck on with cello tape (scotch tape for Americans), to the key with no identifying tag with a room number or name of hotel and lack of towels in the room despite a late check in, you WILL be disappointed in this hotel!
I booked a room for a friend and myself for one night in mid July. I didn’t expect a bargain, but for $153 a room called “junior suite” did not in fact have a queen size bed and a sofa bed. The QS was there but the sofa wgile lookeing like a sectional turned out to be just a woodrn box with an upholstered cushion on top. We asked to separate the beds and they said “no”. So my friend sleptin the bec and I slept in a cushion on a wooden box. Pretty much sums it up in terms of what to expect.

Finally, the shower had hot and cold mislabeled which should be a criminal offense in the Middle East. Better no labels than the wrong ones! The frosted glass door wasn’t exactly clean, it looked like it had been splashed with a dark brown luquid and then cleaned with bleach? Disturbing but not easy to photograph

If they say they offer 24 hour check in be suspicious…. I went out early Saturday morning, no one was at check in when I left and a staff member came in when I got back.
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Date of stay: July 2022
5.0 of 5 bubblesLocation
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Room Tip: Another hotel will have a better room
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brenda E wrote a review Jan 2022
Gadsden, Alabama14 contributions3 helpful votes
2.0 of 5 bubbles
Room 75 had a fridge with so much frost we couldn't fit anything in it. We were told someone would come fix it or replace it but they never did. The sofa had a piece of plywood under the cushions so it felt like you were sitting on the floor. The rugs were so dirty we never took our shoes off
It was very convenient to a lot of things we wanted to see. That's the only good thing about out 7 night stay in Sept, 2019
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Date of stay: September 2021
2.0 of 5 bubblesRooms
1.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
Room Tip: Don't except room 76
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Dude wrote a review Aug 2022
5 contributions2 helpful votes
1.0 of 5 bubbles
Good location…. but, this “hotel” is extremely dirty, smelly and everything is barely functioning. Phone line in the room was cut, lights broken, toilets smelled like sewage, closet was broken and dirty and the floor of the room was covered with ants.

The photos on social media are very outdated and not relevant in 2022.
Stay ONLY if you have no other options.
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Date of stay: August 2022Trip type: Travelled with family
Room Tip: Thing to avoid - this hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elvin A wrote a review Mar 2023
Miami, Florida4 contributions1 helpful vote
5.0 of 5 bubbles
It’s a central area, very good service nice and clean hotel I recommend it.
For breakfast is 5 minutes away walking but is good food, the receptionist Ahmad and Atwan are friendly and gave us a good service. Very good!! I really recommend it and is 10 min distance from the western Wall
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Date of stay: March 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Roam290304 wrote a review Aug 2022
9 contributions1 helpful vote
+1
1.0 of 5 bubbles
We decided to book this hotel because it was mentioned on Booking that the hotel has a parking. It was a first lie. Then we wanted to enjoy Israeli breakfast in hotel. There is no restaurant in the hotel. They sent us to Aroma (kind of local Starbucks).
It was mentioned that there is a suite with a balcony and a beautiful view, however the balcony was dirty and there weren’t any chair.
We’ve tried to call Booking ti cancel the reservation, however, no one picked up the phone.
Just for your information, there are many hotels around with cheaper prices and better conditions.
Read more
Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
aam1964 asked a question Feb 2019
Philadelphia, Pennsylvania17 contributions41 helpful votes
I am visiting relatives at Kibbutz Tzuba. How close/far is your hotel by taxi? thank you.
Answer from Bizman
Tel Aviv, Israel10 contributions2 helpful votes
Hi I am not from the Hotel but it should be less than 30 minutes driving. depending on what hour.
aam1964 asked a question Feb 2019
Philadelphia, Pennsylvania17 contributions41 helpful votes
I am visiting relatives at Kibbutz Tzuba. How close/far is your hotel by taxi? thank you.
Answer from 63bjh
Israel3 contributions1 helpful vote
The Hillel 11 hotel is in downtown Jerusalem, whereas Kibbutz Tzuba is a 20-minute (longer in traffic) car ride outside of town.
Travel With Karisha asked a question Jul 2018
Saint Louis, Missouri109 contributions47 helpful votes
Do you accept debit cards?
Answer from Barbara C
Sydney, Australia13 contributions7 helpful votes
I would think that they do accept debit cards - why not? I write a very negative review of Hillel 11, based on our initial shocking experience. We were then moved to a better room - top floors are halfway decent - and the rest of our stay was OK and uneventful. The location is excellent - between Mamilla Mall / Ben Yehuda area and Machane Yehuda (the big market). All easy walking distance.
Answer from 76mnm
Haifa, Israel257 contributions64 helpful votes
Hi, It’s about 5 min. By walking to the Mamila mall.
Heather M asked a question Nov 2016
Lake Charles, Louisiana
What credit cards do you accept?
Answer from Hillel11-Hadas
Jerusalem, Israel
Hello. We accep visa and MasterCard Israeli shekels and USD. Hope we helped :-))
Jemima B wrote a tip Mar 2024
Abu Dhabi, United Arab Emirates4 contributions2 helpful votes
5.0 of 5 bubbles
"The breakfast is 2 min walk in another bigger hotel. "
Read full review
Randy G wrote a tip Nov 2022
Lakeville, Minnesota55 contributions7 helpful votes
3.0 of 5 bubbles
"A few minutes before you want to shower you need to turn on a switch to turn on the water heater"
Read full review
The Dude wrote a tip Aug 2022
5 contributions2 helpful votes
1.0 of 5 bubbles
"Thing to avoid - this hotel"
Read full review
Leah B wrote a tip Jul 2022
Kibbutz Lotan, ISRAEL52 contributions18 helpful votes
1.0 of 5 bubbles
"Another hotel will have a better room"
Read full review
BK P wrote a tip Apr 2022
16 contributions
3.0 of 5 bubbles
"We were three adult women and we stayed in an "Executive Suite" with a balcony."
Read full review
Not the right property for you?
There are more places to choose from in the Jerusalem area.
PRICE RANGE
R 1,303 - R 1,872 (Based on Average Rates for a Standard Room)
LOCATION
IsraelJerusalem DistrictJerusalem
NUMBER OF ROOMS
43
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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HILLEL 11 - Now R 1 378 (Was R̶ ̶1̶ ̶6̶9̶9̶) - UPDATED 2024 Hotel Reviews & Price Comparison (Jerusalem, Israel) - Tripadvisor

Frequently Asked Questions about Hillel 11
Which popular attractions are close to Hillel 11?
Nearby attractions include Baltinester Bros. Jewelry and Judaica (0.4 km), Gatsby Cocktail Room (0.1 km), and The Friends of Zion Museum (0.3 km).
What are some of the property amenities at Hillel 11?
Some of the more popular amenities offered include free wifi, a lounge, and airport transportation.
What food & drink options are available at Hillel 11?
Guests can enjoy a lounge and free instant coffee during their stay.
Is parking available at Hillel 11?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Hillel 11?
Conveniently located restaurants include Margo, Deja Bu, and Pergamon Restaurant.
Does Hillel 11 have airport transportation?
Yes, Hillel 11 offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hillel 11 located near the city centre?
Yes, it is 0.08 km away from the centre of Jerusalem.
Which languages are spoken by the staff at Hillel 11?
The staff speaks multiple languages, including English and Hebrew.
Are there any historical sites close to Hillel 11?
Many travellers enjoy visiting Old City of Jerusalem (1.5 km), Temple Mount Sifting Project- HaMasu'ot Lookout (3.0 km), and Western Wall (1.7 km).
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