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11 Hillel, Jerusalem 9458111 Israel
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (253)
Room & Suite (164)
Dining (2)

About

#49 of 121 in Jerusalem
Location
Cleanliness
Service
Value
Hillel 11 is located on top of the newly refurbished Hillel street, In the city center of beautiful Jerusalem. Overlooking the Old city, Hillel is just a 10 minute walk from the Mamilla mall and the Old city's walls. Hillel11 combines a contemporary elegant hospitality with a warm, welcoming family atmosphere. The hotel offers a range of different suites, to match every type of visit simply the best! Our friendly staff makes sure to provide our guests a highly personalized service. Conveniently located in the heart of Jerusalem, Guests are welcome to experience Jerusalem through its famous Israeli restaurants, surrounding the hotel. We offer our guests to enjoy cozy beds, large rooms and free WiFi, but more than that- We offer them a full, special, complex experience of the magic Jerusalem
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Airport transportation
Business Centre with Internet Access
Baggage storage
Currency exchange
24-hour front desk
Parking
Wifi
Complimentary Instant Coffee
Non-smoking hotel
Express check-in / check-out
Private check-in / check-out
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
VIP room facilities
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Centrally Located
Languages Spoken
English, Russian, Hebrew
600Reviews9Q+A94Room tips
Traveller rating
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BK P wrote a review Apr 2022
19 contributions
+1
Pros: Very nice location, right in the middle of lots of shops, restaurants, hotels. By the end of our stay, Antwan and his (additional two-person staff) had grown on us and we appreciated their efforts to help us when we had questions or needed information. On our first tour day, after commenting on the fact that we would miss our daily breakfasts (see cons), they provided a very large boxed meal for all three of us ... greatly appreciated. They also assisted in booking us a taxi to the airport on our last day. Cons: Upon arrival to the hotel, we had to wait about 45 minutes to an hour to be "checked in". There was no one at the 'front desk'. There is a sign on the counter (laying flat so not immediately noticed) stating they "will be right back" and to call the number listed. After travelling 24 hours and being extremely tired, this was a disappointment and not a very good first impression. After being there several days, we learned that this is standard and did not only happen to us. There is not someone from staff on-site at all times. There is not Breakfast is NOT included at this hotel. We were told that our breakfast would be included and when we asked about this and informed the staff that our hotel fee included breakfast on our itinerary, we were then told that we could walk over to the Lev Yerushalayim hotel and have breakfast there (after they called to okay it w/them). Lev Yerushalayim is about a 5-minute brisk walk; we then spent at least five minutes looking for the entrance to the hotel, to which someone finally pointed out. Due to the timing of our daily tours, we could only eat breakfast at this hotel on one morning due to their hours of service (tour bus pick-up was prior to start of breakfast service). The shower itself was fine, however, each time one of us showered, water would leak out from underneath the shower door and we would have to use numerous towels each time to soak up the water that was all over the floor. This caused us to need additional towels every day. Photos on Tripadvisor DO NOT MATCH reality of the hotel rooms.
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Date of stay: April 2022
Service
Room Tip: We were three adult women and we stayed in an "Executive Suite" with a balcony.
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sruli wrote a review Mar 2022
2 contributions
We had a great stay here, We loved the central location, how close to the center it is. The staff were extremely kind and facilitating to our requests. We spent a few nights here and enjoyed the quiet and the cleanliness! Would recommend
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Date of stay: March 2022Trip type: Travelled
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Brenda E wrote a review Jan 2022
Gadsden, Alabama14 contributions3 helpful votes
Room 75 had a fridge with so much frost we couldn't fit anything in it. We were told someone would come fix it or replace it but they never did. The sofa had a piece of plywood under the cushions so it felt like you were sitting on the floor. The rugs were so dirty we never took our shoes off It was very convenient to a lot of things we wanted to see. That's the only good thing about out 7 night stay in Sept, 2019
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Date of stay: September 2021
Rooms
Cleanliness
Service
Room Tip: Don't except room 76
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ODE wrote a review Feb 2020
7 contributions
This is a very good hotel, situated close to the Old Jerusalem and Ben Yehuda centre. Our apartment was very quiet and had all the facilities. Staff were very nice and helpful, especially that I had an accident and sprained my ankle. Down the road there is a restaurant named The Focaccia where they serve pizza and traditional local food at very good prices. We ended up going there most of the time when we came back from very long day trips. Also, the hotel is well known and the trip tours do pick up from this hotel which is a bonus.
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Date of stay: February 2020
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Paul N wrote a review Feb 2020
Donaueschingen, Germany18 contributions2 helpful votes
Stayed here for two nights it is nice. The room is large with a sitting area and balcony and bar. Some people gave mixed reviews. The place can you some TLC but you are not going to get better with this location for the price. FYI. No parking. TripAdvisor and Google list parking as an amenity there is no parking. The reception can recommend a place a few blocks away. I would stay here again
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Date of stay: February 2020Trip type: Travelled
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Zareena wrote a review Dec 2019
4 contributions
Location is great, hotel needs a bit of maintenance work. We stayed in a suite on the 6th floor. My daughter slept on a sleeper couch which was so low and flimsy it felt like she was sleeping on the floor. Also the area she slept looks like a stoep that was covered, it was winter and terribly cold in that area. Windows filthy and curtains had mould on it! Bathroom was tiny you could hardly move in it. Couch had stains on it and the bed linen can be upgraded, had holes in it. The stay was not bad but it was not a great hotel
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Date of stay: December 2019Trip type: Travelled
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HappytravelSydney wrote a review Nov 2019
Sydney, Australia73 contributions57 helpful votes
Spent 8 nights here. Very disappointed, photos don't reflect that hotel is run down. Furniture on balconies dirty & rusted. Couch was stained, cleaners had not removed empty plastic bottle & lollywrappers from under bed. Service from reception staff minimal except for one young lady who was helpful & friendly. Asked one gentleman to book airport transfer & he forgot, didn't apologise either! First 3 nights of our stay our sleep was interrupted by noise from 73 young people who were out on balconies partying until early hours of morning, a bottle was thrown onto our balcony on one occasion we did request change of room & were moved. Curtains in new room had mould on the back. The location of hotel was good however would not stay here again or recommend.
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Date of stay: October 2019Trip type: Travelled
1 Helpful vote
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Chris wrote a review Nov 2019
Tulsa, Oklahoma20 contributions18 helpful votes
Only two good things to say about this hotel: location is good, and front desk employees are nice (however not helpful). Hotel room was dirty and, once moved to another room, the other rooms shower flooded every time we showered. Flooded bad. We immediately reported this inconvenience to the front desk, and never heard back from them for the remainder of our stay. The photos of the rooms are not an accurate depiction of what you're paying for. Save your money. I am not the type to be overly picky, but I wish I read I review like this BEFORE booking Hillel 11. Next time we come, we will happily pay 20% more for 5 times the hotel.
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Date of stay: November 2019Trip type: Travelled
2 Helpful votes
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Moy Ro wrote a review Oct 2019
Mexico City, Mexico8 contributions7 helpful votes
Great location, comfortable and luxury. It is a perfect combination between hotel and apartments. The only problem is the cleaning service, they do not pick up the garbage, lack of toilet paper and shampoo and they do not make your bed or the cleaning in the whole stay.
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Date of stay: October 2019Trip type: Travelled
2 Helpful votes
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Carsten H wrote a review Sep 2019
Essen, Germany46 contributions33 helpful votes
Only a 15 Minute Walk away from the old city located we spent 4 nights at Hillel. We had a appartement on the 6th floor, spacious, clean, everthing seemed new. Kind and helpfull staff. Around the corner many restaurants. We would always book at Hillel 11 again.
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Date of stay: September 2019Trip type: Travelled
1 Helpful vote
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PRICE RANGE
US$103 - US$132 (Based on Average Rates for a Standard Room)
LOCATION
IsraelJerusalem DistrictJerusalem
NUMBER OF ROOMS
43
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Frequently Asked Questions about Hillel 11
Which popular attractions are close to Hillel 11?
Nearby attractions include Baltinester Bros. Jewelry and Judaica (0.4 km), Gatsby Cocktail Room (0.1 km), and Moonshine Escape Room (0.2 km).
What are some of the property amenities at Hillel 11?
Some of the more popular amenities offered include free wifi, a lounge, and airport transportation.
What food & drink options are available at Hillel 11?
Guests can enjoy a lounge and free instant coffee during their stay.
Is parking available at Hillel 11?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Hillel 11?
Conveniently located restaurants include Deja Bu, Blue Hall Music, and Katy's.
Does Hillel 11 have airport transportation?
Yes, Hillel 11 offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hillel 11 located near the city centre?
Yes, it is 0.08 km away from the centre of Jerusalem.
Which languages are spoken by the staff at Hillel 11?
The staff speaks multiple languages, including English, Russian, and Hebrew.
Are there any historical sites close to Hillel 11?
Many travellers enjoy visiting Old City of Jerusalem (1.5 km), Temple Mount Sifting Project- HaMasu'ot Lookout (3.0 km), and Western Wall (1.7 km).