If you were looking for a cheap hotel and a good location then this is fine. Especially if you’re young. However, I’m in my 50s and didn’t really appreciate some of what I encountered during our 2 week stay here: NEGATIVES: - During our 2 week stay The room had not been cleaned for 5 or 6 of those days. - Bedding wasn’t changed once during our entire two week stay ( I could tell because I got a little mascara on the sheet the 2nd day and it was still there when we checked out) . - Mold ( which means toxic mold spores) were in multiple places . - On day 4 my good quality shower cap went missing and in its place appeared 4 disposable shower caps. I realize it’s only a shower cap, but no need to take my belongings. - it’s an extremely small hotel and there’s frequently no one at the front desk. They should make it easier to contact someone immediately if they don’t want to man the front desk. - The lobby and hallways on all floors reek of a disgusting artificial fragrance. Can you please tone that down?? POSITIVES: - location - staff was helpful…
We stayed here one night- a last minute extension of trip in Jerusalem. What a great location. Very helpful reception, kept our luggae safely before early check in and after check out. Helped us with booking taxi and recommendation on places to visit during Shabbath. Rooms are great- we got upgrade without asking which was delightful too. Clean place, exceptional location!
All good, well planned, great guide, Yhair. Took care of everything and was very helpful and informative. AIT did everything well and I recommend them highly. Bus travel was comfortable and the driver was experienced in the loca oooke
We were pleased with this booking. A well equipped room with a microwave as a good addition to all the usuals. The location is perfect and about 20 minutes walk to the old town. Housekeeping was a bit variable which is the only reason for not giving 5*. The front desk were helpful. Although we faced onto the street it was quiet. Note no breakfast cafe or restaurant on site: but no matter, you are in the town centre.
We needed an overnight in Jerusalem. During this trying time of concern over the COVID-19 virus we wanted a place we could shelter that was clean and small. The City Center Hotel was a perfect place for what we needed. The staff was very helpful and pleasant. They were offering a deeply discounted room but the room was clean and comfortable. For all the times we have been in and to Israel, we never stayed in a hotel before. We are glad to have had a good experience.
This has been by far our worst experience travelling for vacations with my family (2 adults, 2 kids). Not only because the threats of COVID-19 all over, but because the horrible experience in Jerusalem City Center Hotel. We decided to make a self-guided tour to Jerusalem and thought this hotel was a good option because of its location, rooms ok pictures and services offered. However, hotel is dirty and old, rooms unclean, no security box services (not sure if by purpose, and you will see later why I say this), room (called “suite”, by the hotel) extremely tiny, no WiFi at rooms (despite it is promised when booking), and “free Parking” is an scam since the one offered is coming from the same Municipality of Jerusalem (for every one) blocks away. And the worst happened: we realized that a brand new pair of AirPods we’re taking out of one of our luggage inside the room, while we were out. We didn’t manage to use the security boxes, because the hotel never opened them for us after the previous guest left the room with the boxes locked (2 boxes). Despite our request to get it opened upon our arrival and the day before, and finding the hotel never opened it for us we didn’t insist and decided to “hide” some valuable items between clothes on bags and take others with us during our daily journeys. After four days of being crowded in the room, begging for get the internet service available and walking daily to the parking lot to get access to the car (renting a car in Jerusalem is convenient to visit nearby historical places outside the city), just the night before of leaving we found my son’s never-used AirPods were stolen. A recommendation from a lover of Israel and good destinations: PLEASE AVOID BOOKING Jerusalem City Center Hotel on your next visit to this beautiful land of great people.…
We stayed in City Center 15 nights. It started off badly as we arrived later evening jet lagged and tired. They gave us the key to a room on the other side of the building homesite they called it. Horrorsite more apt. It hadn’t been cleaned, the curtain was on the floor, the bathroom door didn’t close. We went back to the reception and spoke to Raphael who promised to change our room next day. This did happen and room 62 in the renovated wing was perfect. Thereafter we had a great stay. Our room was comfortable, the tea and coffee amenities, the microwave were great additions. The location of the hotel is within easy walking distance of shops, cafes, the tram and bus. There is a parking lot is a bit of a distance away ( if you have a car) the staff are helpful and I would recommend the hotel provided you stay on the side where the reception desk is and avoid the homesite like the plague…
I have to be honest that I booked this hotel on the last minute before my trip and without much expectations about how it would be. Surprisingly it was awesome just for the location. You can walk almost everywhere from here and have also public transportation to any place in Jerusalem. I recommend this hotel for its location and good service.
The hotel was in a good location and has adequate facilities. The beds are a bit too hard, but after a long day walking you are too tired to care. I think the staff could have been more helpful - one of them even quite rude about our accents, and another reluctant to help when we needed some information. We were a group and there is nowhere to gather for conversation. Rooms are small. Overall OK. The location outweighs the negatives
The hotel is a converted apartment building at the commercial heart of modern Jerusalem. Its central location is very, very hand, the noise level is fairly low, the cleanliness is pretty good (although the cleaning staff are very slow), and by and large it's pretty good value for money. But there's one caveat. We had a room in the "suites" building, around the corner on Ha-Histadrut, where there is no concierge. Entry is via a door code. Or so it seems. On the Friday night, we noticed that the building door did not lock; in fact, it remained unlockable for the next 48 hours. When we told the concierge this, he said it was to allow Haredi guests to come on go on the Sabbath. This isn't really acceptable. You can't compromise your guests' security in order to appease some people's religious sensibility. And in any case, the Sabbath lasts 24 hours, not 48. The hotel really has to find a better solution to this issue.…
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