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Barbaros Mah. Mor Sumbul Sok. No: 1 Ataşehir, Istanbul 34746 Turkey
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Traveller (215)
Room & Suite (113)
Dining (44)
What is Travellers’ Choice?
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 20/10/30 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Grand Istanbul Atasehir
Updated 20/10/30 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#386 of 2 420 hotels in Istanbul
Location
Cleanliness
Service
Value
Travellers' Choice
Welcome to Sheraton Grand Istanbul Atasehir Atasehir is an emerging residential and business center on the Asian side of Istanbul. The Sheraton Grand Istanbul Atasehir has all the hallmarks of Sheraton Grand luxury: sophisticated design and an exceptional level of service... The Sheraton Grand Istanbul Atasehir is located in the heart of Atasehir ,an emerging residential and business center on the Asian side of Istanbul. With its central location ,the hotel is well connected to all major transportation routes, 28 kilometers away from Sabiha Gokcen International Airport (SAW) and only 1 kilometer away from the Istanbul Finance Center development . Ulker Sports Arena is within walking distance. 165 stylish rooms and suites offer a variety of city and sea views of the Bosphorus and Princes' Islands. A range of modern amenities include High Speed Internet Access, a flat screen TV, a minibar, tea/coffee machine and a plush Sheraton Signature Bed.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Valet parking
Paid private parking nearby
Wifi
Paid internet
Indoor pool
Fitness / spa changing rooms
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Golf course
Children Activities (Kid / Family Friendly)
Airport transportation
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Full body massage
Hammam
Steam room
Baggage storage
Concierge
Currency exchange
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
City View
Languages Spoken
English, Spanish, German, Turkish
Hotel links
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172Reviews13Q+A8Room tips
Traveller rating
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ASIF R wrote a review May 2022
Karachi, Pakistan280 contributions214 helpful votes
+1
This Sheraton Grand Ataşehir Istanbul is a very nice clean & comfortable hotel upto sheraton standards. It has a nice breakfast. We have taken their suiet room no 2410. It has a club lounge access, we enjoyed their club lounge hospitality. The views from our room were great although it was city view but at night time the city lights view won't let you bored. Beds were comfortable and we also used their sofa bed in adjoining lounge. Size of suite is not a large one we were expecting but better than a room only. There were two toilets which was a plus to get ready all three of us at a time. The young man at check-in greeted us well and send special fruit basket and dry fruits platter as a welcoming gesture. We are very thankful for his quick check-in & check-out process. The room & Hotel both were superb in terms of comfort, quality of stay and super effective friendly staff but the location was a bit away from the hassle bussle of Asia side Istanbul although on Asia side. Sabiha Gochen Airport is 45min away. Taxis are available within two minutes of hotel call. This hotel is suitable to those who have bussiness or meetups nearby. Its Location is not convenient although area was clean but very quiet and dead. It is quiet far away from European side as well as not near to Kadikoy on Asia side or Bagdat Cadessi on Asia Side. From Sabiha goçhen Airport it took 1 hour to reach hotel by taxi. Overall my stay experience was comfortable & good.
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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AtMa wrote a review Apr 2022
New York City, New York121 contributions160 helpful votes
I visiting Istanbul for a week and enjoyed my stay at this hotel. Great hospitality and courteous people. You feel warmth and smiling faces all over the property. This hotel is on The Asian side and nicely tucked away from hustle and bustle of touristy spots, if that’s what you’re going for, maybe not the best, but if peace is what you looking for, this is an ideal hotel! Due to global warming, the temperatures were extreme and the AC in my room wasn’t working properly but they all handled it well and did the best they could to get it taken of. My special thanks to the following staff members for making my stay comfortable: Kadir - Mart - Dalma (front office) - Serap (Breakfast) - Enjoyed my chat with all of them and happy pleasant smiles throughout. I recommend this property to whoever wants to be away from touristy stuff and enjoy the peace! Whenever in Istanbul will return and stay here again.
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Date of stay: April 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hande Dolek, General Manager at Sheraton Grand Istanbul Atasehir
Responded 29 Apr 2022
Dear aatulmaha24, Thank you for staying with us on your recent visit to Istanbul. We have thrilled to read your review and enjoyed each compliments that you made. You can be sure that your motivating feedbacks were shared with the team. We always aim to make your stays memorable one. I am glad to hear that we could hit the mark on your this experience. We wish to welcome you back! Kind Regards,
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Matthew Mc Clymont wrote a review Apr 2022
Jakarta, Indonesia3 contributions1 helpful vote
+1
My first time in Istanbul, and had a wonderful stay at the Sheraton Atasehir. I booked a deluxe room but was upgraded to a corner suite because of my Bonvoy platinum status. The suite was wonderful, very luxurious and well apointed (marble bathroom, etc. the standard of a 5* hotel). Amenities were modern e.g. smart TV, automatic blinds. The bed and pillows were also very comfortable as I find is the norm at Sheraton hotels (Sheraton has its own line of bedding). Guest relations left me the most wonderful welcome amenity upon check-in which was much appriciated - it actually took me by surprise as it was far better than some of the amenities I recieved in Ritz-Carlton/St. Regis hotels! Staff were courteous and efficient. There was one lady in breakfast who checked in on me everyday and made me feel very welcome. The housekeeper who made up the room everyday was also very attentive (clothes were always folded nicely upon my request). Reception was very helpful and handled requests/complaints effectively; one day my friend was ill and couldn’t go down for breakfast, so they kindly brought up a delicious in-room breakfast spread. They also decorated the room on my last day on occasion of a birthday. I mostly conversed with reception through the Bonvoy app which is such a useful perk, i’m glad the hotel is active on the app and takes this feature seriously. Food offerings were fantastic. Breakfast is a wonderful spread of Turkish food (with lots of cheeses and mezze!). As a platinum member, I was also entitled to lounge access. I had dinner there every night and each time the buffet didn’t dissapoint; the desserts were especially delicious. One night a member of staff made me a personal cheeseboard which was much appreciated! The spa was adequate with a sauna, steam room and indoor pool. Attendents were friendly. Overall, a very nice and well-run hotel. I would reccomend anyone to stay here as it is a solid choice in the Marriott Bonvoy portfolio. Below i’ve listed some negatives for management to consider, although do note that for myself, these were relatively minor and did not take away from the good experience I had: -No printer in Exec. Lounge, very wierd especially for a business hotel. -Lights in my suite sometimes automatically turn off. The problem seems to be fixed when I open and close the front door (seems like an issue with the automatic sensor). -Temperature controls in the suite are confusing and not straightforward. Also the hotel only has heating and no AC during winter months but the room is very warm so I had to repeatedly tell maintenance to turn on the AC via the central system. -Audio on the TV is quite low. You would expect a decent speaker in a €400+ suite. -Elevator is semi-private and can be tricky to operate at first, but I got used to this and it wasn’t much hassle.
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Date of stay: April 2022Trip type: Travelled with friends
Room Tip: Caution: lowest category rooms don’t have bathtubs!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hande Dolek, General Manager at Sheraton Grand Istanbul Atasehir
Responded 29 Apr 2022
Dear mcclymontmatt, Thank you for taking time and sharing your experience with us. To make your first stay a memorable one was exactly our target. We truly enjoyed to read your nice comments about our hotel, staff and facilities. Your constructive feedbacks were shared with appropriate teams to find better ways while improving our service. Whenever you back to this part of city, we would love to welcome you back with even better stay experience. Once again thank you for choosing us. Best wishes,
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Parit Gupta wrote a review Apr 2022
New Delhi, India2896 contributions383 helpful votes
+1
->Area and Surroundings: The hotel is well located on the Asian side. The hotel is also near to great shopping places like “Metropole” , “Palladium” and “Istanbul Optimum Mall”. ->Room: I was upgraded to Suite room by hotel compliments. The room was really fantastic and very tidy and comfortable. My Suite room was on a high floor and gave me great views of the city. The suite opens in the living room which has a sofa setup, working desk, a coffee corner and a lookout window. Capsule coffee machine was also provided for coffee lovers. Sheraton was very careful about the COVID protocol and hence all the things were well sanitized, packed or disposable. Sanitizers, wipes and masks were to be found in room, lobby as well as in all areas of the hotel. On the right side was the comfortable bedroom. Both rooms had their own separate TV so one can relax and enjoy as per own mood and convenience. Standard amenities like Safety box, Luggage rack, iron, iron board, multiple intercom telephones, one touch Night mode etc were all there as standard. The bathroom was in the middle of the two rooms, so it was very easy to access. The living room also had a half bathroom (only WC and washbasin) making the bedroom a private affair and guests can use the WC in living area. ->Bathroom and Bathing experience: The bathroom in the bedroom area did not had a door. Though it had a glass enclosed WC, a glass separated shower area and a bathtub. The size of bathroom was good enough. A two-wash basin setup makes it convenient to use with a partner. The half bathroom in living room had a WC and a wash basin. It really helps to have a separate WC if you are a family and speeds up getting ready in the morning hours. ->Hotel Staff: Extremely polite, welcoming, interactive and warm. Each of them deserves star to be performing for the hotel wonderfully. ->Breakfast: The breakfast was well managed and followed all Covid protocols. At the entry of the buffet one was requested to wear disposable gloves while taking food. It made the experience almost same as normal and also very safe. It was a clever and intelligent move by the hotel. The spread was nice and had decent of variety for eggetarians. I am thankful to the staff at buffet, I had guests who came for beakfast with me, the billing staff noted that I am a Marriot Bonvoy member and gave 505 discount for additional guests. ->Swimming Pool / Gym / Spa: The hotel had a massive gym, spa and a indoor swimming ppo. ->Lounge access: The lounge is on the top floor of the hotel, and also give beautiful view of the city. The time i visited, dinner was being served. Here as well, the covid protocol was well followed. The lounge had multiple types of seating (Sofa, table chair, tall chair etc). One could just be free and unwinding the day in the lounge over a glass of wine / selection of coffee. The Lounge had a small smoking terrace which was a nice place to grab some fresh air. ->Special mention: Wifi is free, and the speed is good. Loved my stay to the core, and would always return. I would specially Thank Mr. Ezgi Deniz for such a pleasant stay and the upgrade. I loved your hotel.
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Date of stay: April 2022
Value
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Hande Dolek, General Manager at Sheraton Grand Istanbul Atasehir
Responded 29 Apr 2022
Dear ParitG, Thank you for staying with us and sharing your thoughts about your experience. While we were reading your detailed and delightful feedbacks, we enjoyed each sentences. You can be sure that your nice compliments were shared with all hotel team to celebrate our way of serving. We are expecting you to be back whenever your travels bring you to Istanbul. Sincerely yours,
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Lely wrote a review Mar 2022
Segrate, Italy45 contributions20 helpful votes
+1
As a Sheraton the expectations are high. Overall, they have been respected. Staff at the entrance, reception and meals very courteous and always available. Several times we have taken advantage of the possibility of calling the taxie, of using the masks given at the entrance to the breakfast room and of the disinfectant gel. Hearty breakfast, chef and waiters always ready to meet any needs. The room is spacious, equipped with a sofa, coffee table, desk, the beds are very comfortable. The courtesy set in the bathroom is also very welcoming and pleasant. The bathroom has a hairdryer and the shower is spacious. We were on the 24th floor and had the opportunity to enjoy a really beautiful view. If the day is clear there is the possibility of seeing the Princes' Islands as well. I would like to point out some things to improve: the carpet retains dust even if cleaned daily, the glass has many halos inside and there were stains on the lower head of one of the beds.
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Date of stay: February 2022Trip type: Travelled as a couple
Room Tip: Ask at the reception to let you call a taxi
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hande Dolek, General Manager at Sheraton Grand Istanbul Atasehir
Responded 09 Mar 2022
Dear Lely1994, Thank you for taking time and giving a feedback about your recent stay. We glad to hear that you enjoyed your stay. Your nice comments were shared with hotel team to celebrate out way of service. You can be sure that we will focus on the improvement areas that you pointed. We would like to welcome you again to create another nice stay experience. Sincerely yours,
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N/Omr wrote a review Feb 2022
London, United Kingdom1 contribution
I went down to your restaurant to have breakfast at your hotel where I was staying for business today and 10 minutes later I was disturbed by a serious noise. I left the restaurant before I could have my breakfast properly because of the loud arguments of your employees in your restaurant and the voices coming from inside. I went to my room restlessly. Where I came to stay in a 5-star hotel, I encountered a restlessness. The indifference and indifference of your male and female staff working at the reception seriously reduced my motivation in the morning. Now I have negative thoughts about choosing your hotel. I hope you will fix these shortcomings as soon as possible.
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Date of stay: February 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hande Dolek, General Manager at Sheraton Grand Istanbul Atasehir
Responded 12 Feb 2022
Dear nihalomr, Thank you for your honest feedback. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. We are deeply investigating the issue and I can ensure you that our F&B management team will take necessary steps to avoid any similar inconvenience in the future. Your valuable feedback will contribute our staff service trainings all around the hotel. My only hope is to interact with you personally and regain your trust before you leave from our property. I wish that you can give me a chance to make your rest of stay a memorable one. Sincerely yours,
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Elham I wrote a review Dec 2021
8 contributions
Great location, close to shops and restaurants yet very peaceful and far away from the Craziness of city centre. Room are spacious and nicely decorated, very authentic staff happy to help in anyway they could. Great options for breakfast. Gym and spa were clean and well equipped. Would definitely be back and highly recommended.
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Date of stay: January 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hande Dolek, General Manager at Sheraton Grand Istanbul Atasehir
Responded 15 Feb 2022
Dear Elham, Thank you for your motivating feedback. We glad to hear that you enjoyed your stay. We will be more than happy to welcome you back whenever your travels bring you to here. Kind Regards,
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sashkow wrote a review Nov 2021
Sofia, Bulgaria1291 contributions262 helpful votes
+1
To my opinion this is quite nice hotel and great value. From the stunning view, clean and specious rooms, adequate and friendly staff to the interior and decoration. The only minor fail considering that all is very good, is the breakfast. I would recommend to update the setup and improve it a bit. There are plenty of choices there, but some food was not that fresh. Again, this is minor point, not an issue.
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Date of stay: November 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Hande Dolek, General Manager at Sheraton Grand Istanbul Atasehir
Responded 17 Dec 2021
Dear Sashkow, Thank you very much for taking the time to share your positive and motivating feedback following your recent visit. First of all we are very happy to be able to host you in our hotel and it was a true pleasure for us to read your thoughtful comments. We are glad to hear that we were able to meet your expectation especially in terms of view, cleanliness, rooms and staff service. We have noted your constructive feedback about breakfast and finalizing our new buffet set up soon. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the Sheraton Grand Istanbul Atasehir. Yours sincerely, Hande Bahadır Dolek General Manager
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cm5966 wrote a review Nov 2021
Malta121 contributions97 helpful votes
The hotel is clean and quiet. Staff very friendly and helpful. Well served with services. Unfortunately I could not use most of them as it was a business trip. Given the current health restrictions the breakfast room was easy and quiet as well. Be ready to be awakened at 6.15am as they call the faithful to prayers
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Date of stay: October 2021
Rooms
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: Take upper floors if possible
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Hande Dolek, General Manager at Sheraton Grand Istanbul Atasehir
Responded 07 Nov 2021
Dear cm5966, Thank you for your positive review. You must come back to enjoy the rest of our services and facilities. Kindest Regards, Hande Bahadir Dolek
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esmat ashena wrote a review Nov 2021
Iran44 contributions31 helpful votes
+1
we were 3 nights in this hotel. we choose dulux room. what a big room. 35 square meters. chic decoration with amazing view. chic lobby and good breakfast. very good location. near to most restaurant and shopping mall.
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Date of stay: October 2021
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hande Dolek, General Manager at Sheraton Grand Istanbul Atasehir
Responded 07 Nov 2021
Dear Esmat, Thank you for taking the time to comment on your recent stay at Sheraton Grand Istanbul Atasehir. We are glad to hear that you have enjoyed this experience. It is very rewarding that our efforts have been recognized and appreciated. We are looking forward to delight you again on your next visit to Istanbul. Kind regards, Hande Bahadir Dolek
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PRICE RANGE
US$117 - US$161 (Based on Average Rates for a Standard Room)
LOCATION
TurkeyIstanbul
NUMBER OF ROOMS
165
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Frequently Asked Questions about Sheraton Grand Istanbul Atasehir
Which popular attractions are close to Sheraton Grand Istanbul Atasehir?
Nearby attractions include Watergarden Istanbul (0.5 km), Palladium Alisveris Merkezi (0.9 km), and Ulker Sports Arena (0.4 km).
What are some of the property amenities at Sheraton Grand Istanbul Atasehir?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Sheraton Grand Istanbul Atasehir?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sheraton Grand Istanbul Atasehir?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton Grand Istanbul Atasehir?
Yes, free parking, paid private parking nearby, and street parking are available to guests.
What are some restaurants close to Sheraton Grand Istanbul Atasehir?
Conveniently located restaurants include Tatar Salim Döner Lokantası Ataşehir, Grill Prime, and Nakibey Doner.
Are there opportunities to exercise at Sheraton Grand Istanbul Atasehir?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Sheraton Grand Istanbul Atasehir have airport transportation?
Yes, Sheraton Grand Istanbul Atasehir offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton Grand Istanbul Atasehir?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Grand Istanbul Atasehir offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sheraton Grand Istanbul Atasehir?
The staff speaks multiple languages, including English, Spanish, German, and Turkish.