There are no words to express how in love with this hotel I am. I stayed in it 3 times on my trips to Istanbul. The rooms are spacious, the beds are comfortable, the shower is great the breakfast is delicious and the location is perfect. The service by the Sirkeci Mansion is outstanding, they treat you as a family guest. On my last visit I even forgot my passport and credit cards in the safety box as I headed to the airport and Okay arranged for someone to deliver it right to me at the airport just in time. For that I will be forever grateful and it affirms the fact that it's the best hotel in Istanbul.
The host Okay was awesome. We loved the cooking class he did for us (free) and the friendly staff. Everyone was very helpful. Breakfast is decent and changes a bit each day to keep it fresh. We stayed 3 nights. Facilities is nice. Room is generous for a city. There's even a little Turkish bath downstairs, so you can try it out. It's just a not-very-hot steam room. But it's interesting to try. It's a non-smoking hotel. But unfortunately someone was breaking the rules and smoking somewhere in the hotel, It happened at midnight every night, and it was pulling straight into our room via the HVAC. But the staff did what they could to help us. It's just hard to catch someone doing this. If you're a smoker in a non-smoking hotel, please don't be an a-hole and smoke right in front of the HVAC. Go outside. Otherwise this was an awesome stay.…
Words can’t explain the how kind the staff are in this hotel, they are so friendly caring and helpful in every single way. The location is perfect, close to the metro and the hotel is quite and cosy. The rooms are clean. Would definitely come back to this hotel again. Thank you! Special thanks to OKAY!
We stayed at Sirkeci Mansion for 2 separate nights, before and after our cruise. Location is perfect, on a quiet street close to most attractions and tram stop. The hotel staff is amazing, every single person is trying to help. We travel a lot and have never experienced such welcoming hospitality. They helped us with so many different things: arranging taxis, Covid testing, money change, etc. and they kept asking what else they can do to make our stay better. We had an issue with lights going out late on one night and it was fixed within minutes, we were offered wine for the inconvenience :). Breakfast was excellent, plenty of tasty choices. We also used the onsite Hamam scrubbing, foaming and massage services. It was also excellent. I would not hesitate to stay here again next time we visit Istanbul.…
The staff is amazing and supportive, We missed our ride to the airport, they helped us find a ride, then we lost our passport and they again helped us. The best service I have ever seen! Thank you Mr. Okay
We were a group of 8, in four rooms. Rooms are excellent - very clean and comfortable. We had a view of the street. Only upper floors have a view of the park. When we got there, there wasn't one, but they offered to move us the next day. We didn't bother as we were very happy with our room. The staff - EVERYONE - was wonderful. So kind and going the extra mile. My husband spilled a glass of wine on the floor on the rooftop, and Sercan came up, cleaned it, and brought him a new glass, all with a friendly smile, assuring him it was no problem. (I'm sure he was thrilled...). The location is outstanding; across from Gulhane Park, steps from Sultanahmet (where the Blue Mosque & Ayasofya are), traffic free street. I have stayed in quite a number of hotels in Istanbul over a very long time, and this is the one we'll go back to next. A great experience overall.…
Perfect location- near to Hagia Sofia, metro station Sirkeci and tram staitiin Gulhane, perfect staff- very kind, friendly and helpful, perfect food for the breakfast, perfect rooms - big, clean and comfortable... What else? Go and find it ;)
Wonderful hotel in the old city. Large, well appointed, immaculate rooms, with balcony overlooking the park and old city walls. The staff are exceptionally friendly and knowledgeable. The breakfast is abundant and delicious, with kind, smiling servers refilling coffee. The hotel manager lead a walking tour of the city which was unbelievable- and included in the price of the hotel. He spoke very highly of the owner, and judging by how happy and helpful all the staff are, the owner must be a wonderful boss. Well done, Sirkeci Mansion. We wish you had hotels in every city on our travels.
The best hotel in Istanbul by all means. I've stayed in this hotel back in 2019 and ever since then I only stay there. The hotel is quite and nice but what makes this hotel really special is the team. They all are friendly and helpful and would get out of their way to help you in anything you need. Location is gold, well centered between Sirkeci Metro Station to the left and Gulhane tram station to the right. You can't go wrong with this one.
A Hidden Gem I’ve stayed in Istanbul on many occasions and wanted a new experience. I found Serkeci Mansion and couldn’t been happier! We’ve booked a Deluxe room at a very affordable price. The room was very spacious and came with jet bath and separate shower. The breakfast were fantastic! The pool And Turkish bath were all included in the price and were fabulous!Be sure to join them afternoon tea