The only reason to stay here is because it's close to the airport bus dropoff but there are several hotels even closer. My big issue was the front desk staff. Upon check in they didn't want to help with my large suitcase (there is no elevator). At checkout the front desk guy rudely told me the lobby was closed immediately after check out. I was just waiting for my taxi inside instead of going outside in the snow. If he had any common sense or professionalism he'd know to show some courtesy. There was no thanks or goodbye upon leaving. This hotel has the customer service of a gas station. The rooms are basic and tired. I was there in winter and the room heater was not strong enough to heat the room. This was my second time staying at this hotel, and also my last.
I had a great stay. The hotel is located a couple of minutes walk to central Taksim Square and İstiklâl Avenue, yet in a quiet neighbourhood. The staff is friendly and the rooms are clean and modern, with heated floors. The price-to-quality ratio is great.
Great staff, thanks for your hospitality So clean rooms Very good location, near taksim Square, about 5 minutes walk Everything was great,thanks so much Next time in Istanbul i will stay here for sure.
If you are looking for a well-positioned hotel easily accessible from the airport, this is the one. By public transport (bus IST 19) you get to Taksim Square for only 18 Turkish Lira (less than 3 Euros). From there you only need a 5-minute walk to a side street hotel, noise-free and yet close to Istaklal Street (which is, among other things, a great place for shopping). The staff is friendly and ready to meet your needs. We were offered a room on the first floor instead of a room in the basement, without charge. Although we wish to visit more sights in 4 days, using the room just to have a rest, it is necessary to mention that everything is maintained at an enviable level, the rooms are clean and tidy, the bathroom is renovated, excellent heating. The manager suggested the easiest way to get to the Asian part of the city (by funicular from Taksim to Kabatas and then by ferry to Uskudar). A walk along the coast in the Asian part I highly recommend: the perfect view of the Maiden’s tower (Kiz Kules), many local restaurants where you can have tea, coffee or eat local sweets. From the hotel it is easy to get to the Galata Tower, which is “must see”, since from its top you have great panorama of the city.…
The location was great, about 5 min to the main street and lots of public transport options. The shuttle from the airport drops you about 5 min away too. We were upgraded to a nicer room and it was really lovely. Comfortable beds and great shower.