Divan Istanbul

Divan Istanbul

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Room & Suite (205)
Divan Istanbul
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About

4.5
#17 of 2 172 hotels in Istanbul
4.8 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.6 of 5 bubbles
Value
Divan İstanbul is one of the most exclusive hotel in İstanbul with its elegantly furnished guest rooms and warm and attentive service combining the best of East and West and its heritage of over half a century. Located at the beginning of a tree-lined boulevard leading to Taksim Square, Divan İstanbul Hotel is just a few steps away from the city center. This means that all the unforgettable historical and cultural sites that define İstanbul, as well as its most important businesses and commercial addresses are within minutes of the hotel. Adding comfort to convenience of the transportation, Divan İstanbul Hotel meets the needs of both the business travelers as well as leisure travelers. Divan İstanbul Hotel welcomes its guests in its Divan İstanbul Spa, and in three gourmet restaurants: Divan Pub, Divan Lokanta and Maromi. With its large meeting rooms, foyer areas, Divan Bar and Divan Patisserie on the lobby floor, Divan İstanbul Hotel provides great gathering spaces for meetings and invitations as well as for those who want to just relax and enjoy the ambiance over a fine Turkish pastry or an expertly mixed cocktail.
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Property amenities
Valet parking
Free internet
Fitness Centre with Gym / Workout Room
Hot bath
Bar / lounge
Boating
Kids stay free
Babysitting
Paid private parking on-site
Wifi
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Indoor pool
Pool / beach towels
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Children's television networks
Highchairs available
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Shops
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Soundproof rooms
Air purifier
Bathrobes
Desk
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Radio
Sofa bed
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Mountain view
City view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Park View
City View
Languages Spoken
English, French, Azerbaijani, Turkish

Location

Asker Ocagi Caddesi No:1 Taksim , Sisli, Istanbul 34367 Türkiye
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Istanbul Airport
31.8 km
See all flights
Sabiha Gokcen
31.3 km
See all flights
Taksim
6 minIstanbul Metro
4.5
4.5 of 5 bubbles1,537 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Divan Istanbul Hotel is often celebrated for its exceptional cleanliness and the professional, friendly service that leaves a lasting impression on its guests. The hotel's elegant ambiance, complete with fine views and live music, is frequently commended, as is its strategic location, which offers easy access to attractions and transport. Spacious rooms with modern conveniences add comfort, although some guests have mentioned minor cleanliness glitches. Amenities like the spa and pool are a hit, but opinions on the value offered by breakfast and salon services vary.
Location
Central
Atmosphere
Welcoming
Rooms
Comfortable
Value
Reasonable
Cleanliness
Immaculate
Service
Attentive
Amenities
Comprehensive

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1,537Review21Q+A100Room tips
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Detailed Reviews
Juni1 wrote a review Aug 2023
London
Hotel's Favourite
5.0 of 5 bubbles
It is a five star with a seven star service. After staying at many Istanbul hotels this one wins it by far. Taksim Square easy approach to the comfort of the hotel. Couldn't ask for more. Friendly reception staff and inclusively from doorman service to housekeeping. Shafa was extremely helpful at the concierge desk. Everyone went out of the way to assist. The cuisine offered were perfect if you get bored of Isteklal Street. It's a no brainer definitely staying again
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tuncel Avcı, Müşteri Hizmetleri / Ön Büro at Divan Istanbul
Responded 15 Aug 2023
Dear Guest, Greetings from Divan Istanbul and thank you very much for taking time to share your experience at Tripadvisor for other travelers. It was good to know that we could give quality service to you during your accommodations and I am happy to know that you liked and enjoyed your stay with us. I will definitely share your positive comments with our staff. We look forward to welcoming you again during your future trips to Istanbul. Best regards, Tuncel Avcı Rooms Division Manager
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Mohammed Araim wrote a review Jan 2022
5.0 of 5 bubbles
It was amazing vacation, I am a regular visitor to Divan Istanbul since 2104 and every time I love it more and more , you feel that you are between your friends and every one put an aim to make you happy and comfortable and feel like home , I will not talk about the location of the hotel cause it’s amazing and near to everything you want to reach , and also the hotel is very clean and taking all the protection against Covid-19 and take care about the health of every residence in the hotel , just when you enter at the gate ( Kerem Özen) welcomed you with his smile and take your luggage inside , then you will find the reception crew with their beautiful smile welcoming you and finishing all the necessary papers in short times ( Mustafa , Doghan , Berkin Bastug and my wonderful friend Furkan Meriç) and later when you want any advice for any Tourist place or historical place you will find the fabulous ( Erhan Cmn ) he will do all his best to chose the best place for you with his sweet smily face .. and when you enter the restaurant you can find all what you want , the most delicious food with the smily crew like ( Arif Yilmaz , Mehmet Erdelikara , Turku Kesenci and my wonderful friend who take care about me every breakfast ( Eren Gokce ) and in house keeping you see how everything is changed every morning and I will not forget ( Sultan and Ayśa) who clean my room every morning ..
I am between my friends and I feel Divan is my another home in Istanbul .. Thanks a lot Divan Crew for your amazing hospitality 🥰🥰🥰
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Date of stay: January 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yeliz Sirvani, Diğer at Divan Istanbul
Responded 11 Jan 2022
Dear Valued Guest " mohammedaP1466QS" We would like to extend our thanks to your kind self for sparing your valuable time to give us your feedback. We are so glad to see that as Divan Istanbul Hotel Team we fulfilled your expectations and made your stay pleasant. These feedbacks encourage us and make us believe what we do! We wish your loyalty to our brand stays for many years and we definitely look forward to welcoming you back to in the nearest future. Yours sincerely,
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
Minnie0108 wrote a review Apr 2022
Zagreb, Croatia
5.0 of 5 bubbles
One of the best hotels I've stayed in!
From the moment we walked in we felt very welcomed and comfortable.

The staff is very nice and helpful; they always greet you and make sure you are pleased with the hotel and the service. We asked them a lot of questions and they provided answers and helped us when we needed to take a Covid test or call a cab.

Our room was clean, big and nice.

There is a gym in the hotel, as well as a swimming pool, which you have to pay for, but it is not very expensive.

The location of the hotel is pretty great; it is about 3 minutes away from Taksim square, and around 7 minutes away from the famous Istiklal street, but it is not that close to the historic part of town where the Hagia Sofia is.

You can find many great restaurants close to the hotel, as well as cafes and stores.

I definitely recommend this modern hotel to anyone who comes to Istanbul and wants to stay in the new, modern part of town and close to the beautiful Taksim square.
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Date of stay: August 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Higher floors have a better view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Divan İstanbul, Müşteri Hizmetleri / Ön Büro at Divan Istanbul
Responded 14 Apr 2022
Dear Minnie01018, First of all thank you very much for your detailed review about your experience at Divan Istanbul. We are delighted to learn that you have had an enjoyable stay with us. We wish to welcome you back to Divan Istanbul in the near future. Kind regards.
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Elman A. wrote a review Jan 2020
Russia
2.0 of 5 bubbles
The spaciousness of the room, the furniture (mainly including bed) and the sauna/spa center felt like a 5-star hotel. In terms of breakfast, the fruit and cheese selections were rather good, as well as the pastry options.

The room was pretty much dirty - dusty carpets and curtains, other people's hair on the tile floor and the periodic smell of cigarettes (which we complained about but got no response).

As to the breakfast menu, the hot station had very limited choices so we basically saw baked potatoes and scrambled eggs every morning.

Overall, the staff was minimally polite and completely useless - i.e. you report a problem to them, they get visibly annoyed and take no action. If you want great value for your money stay away from Taksim/Nishantashi area hotels.
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Date of stay: January 2020
2.0 of 5 bubblesValue
2.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IstDivanManagement, Front Office Manager at Divan Istanbul
Responded 23 Jan 2020
Dear Mr Elmanagaev, Greetings from Istanbul and hope this e-mail will find you in good health and spirit. First of all, I would like to thank you very much for choosing to stay Divan Istanbul and taking the time to share your comments. I am very sorry to learn that we were not able to meet your expectations during your stay. You indicated in your comments that the service you received in the hotel was not as you expected and were disappointed. I will have no excuses for the inconveniences but only ask for your forgiveness. Since your comments and feed backs are the most important tools to improve our quality of services and product I would very much appreciate more of your feed backs regarding the service you received in our property. I can assure you that I will take necessary actions in order to improve our services we provide to our valuable guests like yourself. Once again please do accept my sincere apologies.
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Saleh M AlSaikhan wrote a review Aug 2022
Dhahran, Saudi Arabia
2.0 of 5 bubbles
As always the case, the first interaction with hotel is the Reception, as check in time was 14:00 and we have arrived at 09:00 morning, we expected either for free or a fraction of the room rate we would be let in, coming from a long overnight flight. We expected to pay. However, a gentleman at the reception, I believe his name was Ataberk, politely and straightforward stated although the room is ready and waiting, we are expected to pay 300 Euros. When I explained that I booked the whole week for 250 Euros a day, he simply stated to come back at 14:00, or Pay more than the room rate. For the remainnig 5 hours. That didn’t come across as a business that wants a repeat customer.

Room: We had a Deluxe room which was by all standard was small. Amenities such as shaving and dental kits have to be requested. They are not part of the standard items placed in the room. The power plug converters from Turkish to European were on offer by the hotel for the mere fee of 100 Turkish Lyra per Plug Per day. So go across the street and buy all you need for 30 Turkish Lyra and keep them for the future. Room cleaning: non-standard and quality varies by day, cordial staff though.

Restaurants: Typical marked up pricing for Hotels but step outside there are hundreds that offer great value of money. `breakfast we abundant and carried options.
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Date of stay: August 2022
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
Room Tip: Bring your own power plug converters. Hotel have them for a high daily rental fee
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tuncel Avcı, Müşteri Hizmetleri / Ön Büro at Divan Istanbul
Responded 02 Sept 2022
Dear Mr.Al Saikhan, Greetings from Divan Istanbul, First of all, we would like to thank you for taking your valuable time to comment and for the phone call we made after your review. We can assist our guests in their early check-in requests free of charge within our room and room type availability. In addition, we receive a one-time deposit of 100 TL for converter plugs, and the deposit is refunded when our guest brings it back to the reception. We are pleased that you will choose Divan Istanbul again for your next stay. Best regards, Tuncel Avcı Rooms Division Manager
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lionheart2308 wrote a review Feb 2020
Kuwait City, Kuwait
5.0 of 5 bubbles
We stayed 4 nights & we had the best food. Employees are very kind, food is amazingly delicious & the hotel is very clean. The location is only 5 minutes walk from istiklal street which is the most famous street that has tons of restaurants, shops, outlets & even malls with air condition. Decathlon was also there, mc Donald & many other Intl shops.
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Date of stay: February 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Best location to istiklal street. The most famous street in Istanbul.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IstDivanManagement, Yönetici at Divan Istanbul
Responded 12 Feb 2020
Dear Lionheart2308, Thank you very much for your kind comments. We are delighted to hear that you are fully satisfied with our services. Best Regards
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Ahmad Abu wrote a review Dec 2022
5.0 of 5 bubbles
I am always staying at Divan Istanbul rooms , decorations, breakfast front desk amazing from the reception Gurbet , Batuhan and belboy Efe .
And also when I left room I saw one lady on the room I guess the housekeeper manager she smiled and asked me everything is fine or not this is really nice . I will come back again. Thank you Divan Family
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Date of stay: December 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tuncel Avcı, Müşteri Hizmetleri / Ön Büro at Divan Istanbul
Responded 26 Dec 2022
Dear Guest; Greetings from Divan Istanbul and thank you very much for taking time to share your experience at Tripadvisor.com for other travelers. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. We look forward to welcoming you again during your future trips to Istanbul. Kind Regards, Tuncel Avcı Rooms Division Manager
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Mitra N wrote a review Jan 2023
Tehran, Iran
5.0 of 5 bubbles
We stayed in Divan hotel for Christmas with my family. We got into our room by the time we arrived without waiting, everyone was helpful and it was a great greeting. Doğukan was on of the staffs who helped us a lot including giving information and address, getting taxi etc. The breakfast was complete and fresh, the waiters were helpful and every time we needed anything they would bring us quickly. The room was spacious enough for three, the bathroom was elegant with shower and bath tub. We really enjoyed our stay and will definitely visit again.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tuncel Avcı, Müşteri Hizmetleri / Ön Büro at Divan Istanbul
Responded 16 Jan 2023
Dear Guest, Greetings from Divan Istanbul and thank you very much for taking time to share your experience at Tripadvisor.com for other travelers. I am very glad to hear you were welcomed with the real Turkish hospitality that my colleagues provided you and that we are proud of. I have certainly shared your review with the rest of the team who are also encouraged by your feedback. We look forward to welcoming you again during your future trips to Istanbul. Best regards, Tuncel Avcı Rooms Division Manager
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Feast and Travel wrote a review Oct 2021
Muscat, Oman
+1
5.0 of 5 bubbles
This opulent hotel was surely a great place to stay as it was walking distance from Taksim Square and Istiklal street which is great because I really did not want to waste money on taxis which have exorbitant rates and enjoy ripping off tourists completely! Invest in a good hotel such as this one and walk all around and you’ll definitely get value for money here. The view from my room of the Taksim Gezi Park was really beautiful as well and the whole property is really charming and well designed! The breakfast buffet is good and the team is unbelievably good with a special mention for Fouat who was so attentive that even if I looked at him, he immediately understood what I needed and brought it before I even asked! The room was cozy and the bathroom was spacious and clean. Overall a pleasant stay with little to no room for complaints! Would recommend it to friends and family visiting Istanbul as well!
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Date of stay: October 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tuba Atış, Müşteri Hizmetleri / Ön Büro at Divan Istanbul
Responded 12 Oct 2021
Dear Valuable Guest, "feastandtravel" Warm greetings from Divan Istanbul. Many thanks for your comments regarding the services and the staff. We are delighted that you enjoyed your stay with us so much, and rest assured that your comments will be shared with the whole team here and read with pride. We are honored that you chose Divan Istanbul Hotel and we look forward to welcoming you again. Yours sincerely,
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thais m wrote a review Nov 2022
Salvador, BA
5.0 of 5 bubbles
Its central location is very good: it is both in the heart of the city and very close to the peripheral connection roads. Service quality and innovation is very very good. Rooms, food...superb. The rooms are really clean, everyone at the reception is very helpful and respectful, the girl named Esra is really sweet and smiling, she gives a nice energy to the lobby in the morning, when you want to make a new reservation, they help you with the same prices as booking, guest satisfaction is more important to them than money, to the managers of such a team I must also thank separately, I will recommend this place to all my friends in Istanbul.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tuncel Avcı, Müşteri Hizmetleri / Ön Büro at Divan Istanbul
Responded 15 Nov 2022
Dear Guest, Thank you very much for your comment and feedback regarding your recent visit to Divan Istanbul Hotel. I am very glad to hear you were welcomed with the real Turkish hospitality that my colleagues provided you and that we are proud of. I have certainly shared your review with the rest of the team who are also encouraged by your feedback. It will be our pleasure to welcome and serve you at Divan Istanbul. Best regards, Tuncel Avcı Rooms Division Manager
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Answer from Hicham M
Marrakech, Morocco2 contributions5 helpful votes
الفندق المذكور من اسوء الفنادق التي عرفتها انه كابوس حقيقي العاملين مخادعون ومحتالين انصح الجميع بتفاديه لقد أقمت فيه خلال شهر اغسطس وكانت تجربة سيئة للغاية
Answer from barmak
tehran57 contributions66 helpful votes
Havas bus came to near Divan hotel ...about 15 meter
Answer from Hotel Management
Istanbul, Türkiye
Dear, Mr Amber, Greetings from Divan ıstanbul, We are providing upon request baby crib & extra bed for your children. Please do not hesitate contact with us if you have another request. Best Regards, Mustafa Aşıcı Asistant Front Office Manager
Carol R asked a question Oct 2018
24 contributions23 helpful votes
Do the suites have tea and coffee making facilities?
Answer from Hotel Management
Istanbul, Türkiye
Dear Mrs. Carol, First of all thank you contact with us. We are providing to the guest room Tea & Caffee set -up upon request and free bottle of water. Best Regards.
Answer from Serdar U
Istanbul, Türkiye936 contributions98 helpful votes
I am not sure suit room for three children but regular 2 written. Any how I saw many families have more children. Hope they can arrange very well.
LucyLoves wrote a tip Jun 2024
United Arab Emirates53 contributions28 helpful votes
2.0 of 5 bubbles
"The hotel rooms are small and old; I have paid less for hotels that have more modern decor - and access to metro stations."
Read full review
Dr Naser Qasem wrote a tip Apr 2024
Birmingham, United Kingdom2 contributions
5.0 of 5 bubbles
"Wifi to include area just outside the hotel."
Read full review
Minho L wrote a tip Apr 2024
1 contribution
5.0 of 5 bubbles
"Arzu and Toyfun in cafe is great staff. Find them! :)"
Read full review
Rukiye D wrote a tip Apr 2024
1 contribution
5.0 of 5 bubbles
"Very good located, very clean, perfect kitchen "
Read full review
Varvara M wrote a tip Mar 2024
1 contribution
5.0 of 5 bubbles
"Bring your swimming cap "
Read full review
Not the right property for you?
There are more places to choose from in the Istanbul area.
PRICE RANGE
R 3,395 - R 4,556 (Based on Average Rates for a Standard Room)
LOCATION
TürkiyeIstanbulSisli
NUMBER OF ROOMS
190
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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DIVAN ISTANBUL - Now R 3 231 (Was R̶ ̶3̶ ̶8̶6̶7̶) - UPDATED 2024 Hotel Reviews & Price Comparison (Türkiye) - Tripadvisor

Frequently Asked Questions about Divan Istanbul
Which popular attractions are close to Divan Istanbul?
Nearby attractions include Taksim Gezi Park (0.3 km), Sultana's Dinner and 1001 Nights Show (0.1 km), and St. Esprit Cathedral (0.03 km).
What are some of the property amenities at Divan Istanbul?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Divan Istanbul?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Divan Istanbul?
Guests can enjoy an on-site restaurant, a lounge, and an outdoor dining area during their stay.
Is parking available at Divan Istanbul?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Divan Istanbul?
Conveniently located restaurants include Atölye Restaurant, The Roof Istanbul, and Bleu Lounge.
Are there opportunities to exercise at Divan Istanbul?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Divan Istanbul have airport transportation?
Yes, Divan Istanbul offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Divan Istanbul?
Yes, dry cleaning and laundry service are offered to guests.
Does Divan Istanbul offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Divan Istanbul?
The staff speaks multiple languages, including English, French, Turkish, and Azerbaijani.
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