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Kurtulus Deresi Caddesi No: 23 Kurtulus Deresi Cad. No:23 Beyoglu, Istanbul 34440 Turkey
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Traveller (261)
Room & Suite (100)
Dining (57)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 22/06/15 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Istanbul City Center
Updated 22/06/15 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#99 of 2 399 in Istanbul
Location
Cleanliness
Service
Value
Travellers' Choice
Welcome to Istanbul's New Gathering Place An exclusive and LEED Gold certified 5-star hotel situated in the bustling Beyoğlu district, Sheraton Istanbul City Center is the ultimate place to catch up with friends, organize business meetings, host unforgettable events, enjoy privacy at Sheraton Club Lounge and experience Istanbul to the fullest. Popular attractions like Taksim Square, Arter, The Piyalepaşa Street Mall are moments away by walking or using the complimentary shuttle service. Offering comfort and convenience while respecting the environment, the hotel features 254 spacious and stylish guest rooms welcoming both leisure and business travelers as Istanbul’s new gathering place. Inspiring food and beverage concepts aim to deliver a memorable journey from traditional Turkish cuisine at The Souq İstanbul, exquisite meals at Nev-i Lokma and well-deserved cups of coffee at Istanbul Baking Company to charming cocktails at The Legends Bar. Sheraton Istanbul City Center also invites you to experience the best of theatre and dining in an immersive culinary journey of Le Petit Chef, the world's smallest chef. The hotel offers a spa with an open-air paddle tennis court, a fully-equipped fitness center filled with daylight and an indoor swimming pool for those willing to stay active and rejuvenate.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Aerobics
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Wifi
Paid wifi
Indoor pool
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Special diet menus
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Massage
Neck massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Outdoor furniture
Shared lounge / TV area
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Air purifier
Bathrobes
Interconnected rooms available
Room service
Safe
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Romantic
Languages Spoken
English, Arabic, Turkish
Hotel links
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Location

Full view
88Good for walkers
Grade: 88 out of 100
28Restaurantswithin 0 km
14Attractionswithin 0 km
459Reviews29Q+A26Room tips
Traveller rating
  • 385
  • 42
  • 13
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  • 13
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Popular mentions
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Most Recent
MA wrote a review 26 Jun
1 contribution
We stayed at the Sheraton for 6 nights. Location was great. Service was wonderful. Everyone was so friendly and helpful. Highly recommend. Will come Back again. The shuttle arrive to Taksim was wonderful.
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Date of stay: June 2022Trip type: Travelled
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Response from Sheraton City center, Guest Services / Front Office at Sheraton Istanbul City Center
Responded yesterday
Dear guest, We were delighted to read your kind comments following your recent stay at Sheraton Istanbul City Center and to hear that you had such a memorable visit. Our team prides itself on delivering the very highest levels of service to our guests and anticipating their every need. To hear we have achieved this is always so rewarding, and I will have the pleasure of sharing your comments with the rest of the team. We all look forward to welcoming you back again very soon to enjoy another wonderful experience at Sheraton Istanbul City Center. Kind regards,
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Parastoo D wrote a review 25 Jun
1 contribution
I had a tribble experience at this hotel! My money was stolen from my wallet inside my bag by the staff!!!! And the hotel is not doing much about it. So disappointed from 5 star hotel!! I chose this hotel because of good brand of Marriot sheraton but this if very far fro. 5 star hotel!! DO NOT STAY HERE.
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Date of stay: June 2022Trip type: Travelled
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Response from Sheraton City center, Guest Services / Front Office at Sheraton Istanbul City Center
Responded yesterday
Dear parastood2022, Warm greetings from Sheraton Istanbul City Center. Regarding your comments about your stay, we investigated the issue immediately. Regarding your claim, camera records in the corridor where your room is located and door lock were examined by hotel management, and no suspicious behavior of the housekeepers who entered your room was encountered. In our one-to-one interviews with the floor attendants, no suspicious situation was observed that the money was taken by them. Since we do not have any proof of your declaration we are not able to take any action. Therefore, we are obliged to explain the current situation. We sincerely would like to have the opportunity to regain your trust in our company as Sheraton Istanbul City Center and we would be more than glad if you could give us chance to show you the Sheraton experience again. Best regards,
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AB wrote a review 23 Jun
2 contributions
Loved staying at the Sheraton. Great location. Amazing breakfast spread. Really friendly staff. Special shout out to Yunus at the concierge desk. Very helpful and kind. Would love to come back. Felt like home.
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Date of stay: June 2022Trip type: Travelled
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Response from Sheraton City centr, Guest Services / Front Office at Sheraton Istanbul City Center
Responded 3 days ago
Dear Aeybee, We were delighted to read your kind comments following your recent stay at Sheraton Istanbul City Center and to hear that you had such a memorable visit. Our team prides itself on delivering the very highest levels of service to our guests and anticipating their every need. To hear we have achieved this is always so rewarding, and I will have the pleasure of sharing your comments with the rest of the team. We all look forward to welcoming you back again very soon to enjoy another wonderful experience at Sheraton Istanbul City Center. Kind regards,
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Laith B wrote a review 18 Jun
3 contributions1 helpful vote
The breakfast at the hotel is really good, The provide a wide variety of cold cuts and great cheeses. The omelettes they serve are superb. Servet attended to all our needs for breakfast . Khumar was very helpful and helped us get around in the breakfast area she also recommended a very nice dinner at the Souq restaurant which was amazing!
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Date of stay: June 2022Trip type: Travelled
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Response from Sheraton City centr, Guest Services / Front Office at Sheraton Istanbul City Center
Responded 5 days ago
Dear guest, We were delighted to read your kind comments following your recent stay at Sheraton Istanbul City Center and to hear that you had such a memorable visit. Our team prides itself on delivering the very highest levels of service to our guests and anticipating their every need. To hear we have achieved this is always so rewarding, and I will have the pleasure of sharing your comments with the rest of the team. We all look forward to welcoming you back again very soon to enjoy another wonderful experience at Sheraton Istanbul City Center. Kind regards,
Read more
timdascl wrote a review 14 Jun
Houston, Texas23 contributions6 helpful votes
We arrived at this hotel, and they were super busy. They are understaffed for the amount of guests they host. There were 14 and 15 year olds working as the staff. We checked in at 3 pm and it took them 30 minutes to find us a room. After that, it took them 30 more minutes to send us our luggage to the room. They keep the air conditioning off in the room when it is unoccupied even in peak summer. The temperature inside the room was 25C when we entered. We were very tired after long journey and needed to take a nap. We turn on the AC hoping it will cool down the room in next 30 min. But AC was not powerful enough. Even after 2 hours, the temp on thermostat was still showing 25C. We called front desk multiple times and their answer was to keep waiting. After one hour hour of more waiting (total 3 hours since we entered the room), the temp was still 25C. Obviously the AC was not making any difference. At last the front desk guy walks in with Technician and he is arguing with me that AC is working. Even though their own thermostat shows that the temp has not changed in the room. I called Marriott headquarters to complain. But hotel did not even answer the Marriott's phone call. At last after 3 hours they gave us a different room, but it had the same issue. At this point we just gave up and decided to just bear the torture for 2 nights and move on.
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Date of stay: May 2022
Value
Cleanliness
Service
Room Tip: Try to take a room where sun does not hit the window
See more room tips
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Response from Tulay Kilic, Guest Services / Front Office at Sheraton Istanbul City Center
Responded 1 week ago
Dear Timdascl, Warm greetings from the Sheraton Istanbul City Center. Initially I would like to thank you for sharing your comments with us regarding your recent stay in our hotel. We do value feedback from our guests as it is the only way we can truly improve our service quality. We were extremely sorry to learn that we did not completely meet your expectations. Rest assured, we will be discussing your comments with our management team, and I can apologize for any inconvenience. We are committed to providing the very highest standards of service to our guests and we are sorry you did experience this during your time with us. We do hope you will return to Sheraton Istanbul City Center in the future, in order that we can have another opportunity to deliver to you a truly memorable experience. Kind Regards,
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shazee wrote a review 13 Jun
luton80 contributions61 helpful votes
I’ve been visiting Istanbul every other month and have usually stayed in a different Marriott property in the city, but due to not getting a room on my dates I thought I’d try the Sheraton Istanbul City Centre.. it was the best decision I’ve made. The hotel has an amazing vibe, the options in the executive lounge is out of this world! Rooms are spacious and very clean but more importantly the staff.. they are all so super friendly especially BATIKAN & NIGAR! They went beyond to assist me. They are a huge asset to this hotel! I’m very much looking forward to visiting the hotel again end of this month. Booking name was under Fyzah Ghani..
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Date of stay: May 2022Trip type: Travelled
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Response from Tulay Kilic, Guest Services / Front Office at Sheraton Istanbul City Center
Responded 1 week ago
Dear shazeeLuton, We were delighted to read your kind comments following your recent stay at Sheraton Istanbul City Center and to hear that you had such a memorable visit. Our team prides itself on delivering the very highest levels of service to our guests and anticipating their every need. To hear we have achieved this is always so rewarding, and I will have the pleasure of sharing your comments with the rest of the team. We all look forward to welcoming you back again very soon to enjoy another wonderful experience at Sheraton Istanbul City Center. Kind regards,
Read more
erwin i wrote a review 12 Jun
1 contribution
Food is superb. We had Chicken Shish, Lentil Soup and cannot stop eating it. Our kids love the french fries!! Servet was excellent in making sure we are all well taken care of! Thanks Servet, Chef and everyone in The Souq. A must visit restaurant when you are in Istanbul and wanna try the local food at its best taste!!!
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Date of stay: June 2022Trip type: Travelled
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Response from Tulay Kilic, Guest Services / Front Office at Sheraton Istanbul City Center
Responded 1 week ago
Dear 33erwini, We were delighted to read your kind comments following your recent stay at Sheraton Istanbul City Center and to hear that you had such a memorable visit. Our team prides itself on delivering the very highest levels of service to our guests and anticipating their every need. To hear we have achieved this is always so rewarding, and I will have the pleasure of sharing your comments with the rest of the team. We all look forward to welcoming you back again very soon to enjoy another wonderful experience at Sheraton Istanbul City Center. Kind regards,
Read more
Atefehdanesh wrote a review 11 Jun
Tehran, Iran366 contributions645 helpful votes
It is a nice hotel with extraordinary staff (compared to the other hotels in Istanbu, I was impressed with their hospitality ). Breakfast was delicious and good enough including warm and cold food, especially omelette was tasty. Room view was awful but the bed was king-size and comfortable. The most important disadvantage of this hotel is the poor location. They provie guests with shuttle but it is still inconvenient to go to touristic areas and the hotel nabour is industrial and you should climb up for at least 15 minutes to arrive to streets near Istiklal. Even metro and bus station is not near.
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Date of stay: May 2022Trip type: Travelled
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Response from Tulay Kilic, Guest Services / Front Office at Sheraton Istanbul City Center
Responded 1 week ago
Dear guest, We were delighted to read your kind comments following your recent stay at Sheraton Istanbul City Center and to hear that you had such a memorable visit. Our team prides itself on delivering the very highest levels of service to our guests and anticipating their every need. To hear we have achieved this is always so rewarding, and I will have the pleasure in sharing your comments with the rest of the team. We all look forward to welcoming you back again very soon to enjoy another wonderful experience at Sheraton Istanbul City Center. Kind regards,
Read more
Mohammed A wrote a review 09 Jun
1 contribution
One of the best coffee makers I have seen went to 8 different coffee shops around Istanbul never had great coffee like this guy made ask for furkan you won’t regret it he’ll get everything spot on makes it with love honeslty
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Date of stay: June 2022Trip type: Travelled
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Response from Tulay Kilic, Guest Services / Front Office at Sheraton Istanbul City Center
Responded 1 week ago
Dear guest, We were delighted to read your kind comments following your recent stay at Sheraton Istanbul City Center and to hear that you had such a memorable visit. Our team prides itself on delivering the very highest levels of service to our guests and anticipating their every need. To hear we have achieved this is always so rewarding, and I will have the pleasure of sharing your comments with the rest of the team. We all look forward to welcoming you back again very soon to enjoy another wonderful experience at Sheraton Istanbul City Center. Kind regards,
Read more
Shaheed Tajbhay wrote a review 06 Jun
1 contribution
Had a great time at Sheraton Istanbul City centre. Excellent breakfast. Great service. I would particularly like to thank Onur at the front desk for going the extra mile to ensure everything was perfect.
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Date of stay: June 2022Trip type: Travelled
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Response from Sheraton Istanbul City Center, Guest Services / Front Office at Sheraton Istanbul City Center
Responded 3 weeks ago
Dear Tajbotswana, We are so glad to hear that you enjoyed your stay! We appreciate you taking the time to rate our hotel and also thank you for choosing to stay with us. We are looking forward to welcoming you here again. Best regards,
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PRICE RANGE
US$177 - US$245 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Titanic Downtown Beyoğlu
LOCATION
TurkeyIstanbulNew City / Taksim / Beyoglu
NUMBER OF ROOMS
254
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Frequently Asked Questions about Sheraton Istanbul City Center
Which popular attractions are close to Sheraton Istanbul City Center?
Nearby attractions include Dikilitas Parki (0.5 km), Tarlabasi Pazari (0.3 km), and Adali Meyhane (0.5 km).
What are some of the property amenities at Sheraton Istanbul City Center?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Sheraton Istanbul City Center?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sheraton Istanbul City Center?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Sheraton Istanbul City Center?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Sheraton Istanbul City Center?
Conveniently located restaurants include The Souq İstanbul, Tekin kebap, and Karachi Hills.
Are there opportunities to exercise at Sheraton Istanbul City Center?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Sheraton Istanbul City Center have an airport shuttle?
Yes, Sheraton Istanbul City Center offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Sheraton Istanbul City Center have airport transportation?
Yes, Sheraton Istanbul City Center offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton Istanbul City Center?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sheraton Istanbul City Center?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.