We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
Fatih Mahallesi, Gazi Mustafa Kemal Cd., No:11, Istanbul 34500 Turkey
Lowest prices for your stay
Booking.com
US$108
View deal
Free cancellation until 22/08/26
Expedia.com
US$102
View deal
Free cancellation until 22/08/26
Agoda.com
US$89
View deal
Free cancellation until 22/08/27
Reserve now, pay at stay
Hotels.com
Travelocity
travelup.comUS$132
View all 17 deals
* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (155)
Room & Suite (287)
Dining (87)

About

#489 of 2 421 hotels in Istanbul
Location
Cleanliness
Service
Value
Eser Premium Hotel & SPA, a unique five star hotel designed in detail for your pleasure and will be honored to welcome guests in a modern environment with "Traditional Turkish Hospitality".Eser Premium Hotel & SPA, says "Welcome" to elite guests with five star comfort and "Traditional Turkish Hospitality" in growing and swiftly developing Buyukcekmece, proudly hosting Istanbul's newest and biggest (4000 m2) SPA & Wellness center.The area, well known as a holiday resort with Blue-Flag awarded coastline and “Grand Aqua Marine” Waterpark near Marmara sea, is now a popular place, shopping and attraction center with factory outlets with famous brands and still growing without losing its natural beauties and very close to Istanbul's commercial and industrial areas, such as Hadimkoy, Kumburgaz, Silivri.Eser Premium Hotel & SPA is located in western Istanbul, an old holiday resort Buyukcekmece, stationed near historical Kanuni Sultan Suleyman Bridge, built by great architect Mimar Sinan combined with beautiful Marmara Sea and Lake Buyukcekmece view and beach facilities.Eser Premium Hotel & SPA is 4 minutes away from TUYAP exhibition center, 20 minutes away from Ataturk Airport and CNR Expo Center.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Parking
Wifi
Hot bath
Rooftop pool
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
Show more
Room features
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
Turkish
353Reviews10Q+A20Room tips
Traveller rating
  • 156
  • 107
  • 47
  • 19
  • 24
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
Chimène A wrote a review Jun 2022
London, United Kingdom1 contribution
We had a lovely time at the hotel. Gulnar (from guesf relations) went above and beyond to ensure our stay was enjoyable. The view from our room was immaculate both day and night! The spa was definitely our favourite feature in this hotel as well as the cleanliness. Would recommend.
Read more
Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Rashid B wrote a review Oct 2021
3 contributions1 helpful vote
Do not stay In This hotel keep away, staff are complete are's holes , the tv does not work, no air conditioning, manger said we could change hotel but would not give us money back , it’s not worth even 1 star
Read more
Date of stay: October 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Eserpremium H, Genel Müdür at Eser Premium Hotel & Spa
Responded 13 Oct 2021
Dear Eser Premium Guest; We would like very much to express our appreciation for taking the time to share your feedback about Eser Premium Hotel&SPA. We look forward to welcoming you back very soon. Best Regards Serhad SEFER Front Office Manager Serhad.sefer@eserhotel.com
Read more
Hooman P wrote a review Jul 2021
13 contributions
+1
Nightmare hotel it’s like a jail Staff very rude when you ask for managers no responds. Ac doesn’t cool your room actually no were in hotel Ac works. Ac filter in the room is very dirty Ac vent also very dirty. Sheets and pillowcases smell bad. Mold and mildew in bathroom. You can’t take most items you bought from outside in the hote they don’t allow you. In this pandemic it’s should be sparkling clean. Waste food from previous guest in front of you room door nobody care Asked for a face mask theirs answers is buy from outside in very rude language. This is not even 1 star hotel because when you book in 5 star hotel you have to feel comfortable.
Read more
Date of stay: June 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Eserpremium H, Genel Müdür at Eser Premium Hotel & Spa
Responded 13 Oct 2021
Dear Eser Premium Guest; We would like very much to express our appreciation for taking the time to share your feedback about Eser Premium Hotel&SPA. Our service continues in accordance with the pandemic procedures. We are inspected twice a month, we work for the health of all our guests, we are sorry that we could not satisfy you, I hope we can provide a better service in your next stay Best Regards Serhad SEFER Front Office Manager Serhad.sefer@eserhotel.com
Read more
Mason wrote a review Sep 2020
Ocala, Florida2 contributions2 helpful votes
A/C don’t work, no wifi in room, decent food & view. Small TV. My stay at this hotel was not good. Also hotel’s interior design is not the best either. They tried to make it very modern but they totally failed.
Read more
Date of stay: September 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Response from Eserpremium H, Genel Müdür at Eser Premium Hotel & Spa
Responded 06 Oct 2020
Dear Guest, We would like very much to express our appreciation for taking the time to share your feedback about Eser Premium Hotel&Spa. We look forward to welcoming you back very soon. Best Regards Serhad SEFER F/O Manager
Read more
KazAsh7 wrote a review Aug 2020
Preston, England, United Kingdom17 contributions13 helpful votes
Booked specifically a room with a balcony - on arrival none have unless specifically requested once you arrive. Booked specifically for coffee facilities - not available due to covid, but also not complimentary in the lobby area - additional cost Cleaning service was haphazzard - Light was put on from 7:30am but room not cleaned till after 5:30pm if at all. The outside area was not cleaned regularly and i did find my coffee cups from 4:30pm still there at 9:00am the morning after! 5 Star hotel - many of the linen had holes in it Room service - not too bad but the phones didnt not work on two floors of the hotel. Spa - Closed Pool - Closed (Although publi water park 5 mins away was open) Reception - friendly and helpful if you waited for Eda. The rest either didn't or wouldn't understand English Covid - Hotel advertised to help you if you require a PCR text to return home - but they don't know where to send you (After 3 visits to different Turkish only clinics we found it was easier to go to the airport the day before for the test!) Local Attractions - No information available Dining - You have to pay in cash for breakfast and room service Location - Best thing about the hotel, 5 mins from the beach, the aqua park, great restaurants and shops. If you still use this hotel, you can always message me and I will tell you about the water parks, the attractions and the amazing restaurants nearby.
Read more
Date of stay: August 2020
Location
Service
Sleep Quality
Room Tip: If you have booked with a balony..... request it (several times)with reception and you may be...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Response from Eserpremium H, Genel Müdür at Eser Premium Hotel & Spa
Responded 06 Oct 2020
Dear Guest, We would like very much to express our appreciation for taking the time to share your feedback about Eser Premium Hotel&Spa. We are giving more information to our staff for covid test. We look forward to welcoming you back very soon. Best Regards Serhad SEFER F/O Manager
Read more
Tungelsta wrote a review Aug 2020
Tungelsta, Sweden8 contributions8 helpful votes
This is not a 5 star hotel. Air conditioning not working properly and when we complained about it we were told it’s dangerous to have it too cold. How cold we want our room is not up to the hotel to decide. We found previous guests clothes in one closet and that strongly suggests that cleaning is not done properly. There was no password for WiFi. Black mold in the bathroom and the shower handle was broken. On the positive side is that the room was big and quiet and had a huge bed. It was an okay stay. No more no less. And definitely not 5 star.
Read more
Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Response from Eserpremium H, Genel Müdür at Eser Premium Hotel & Spa
Responded 06 Oct 2020
Dear Guest, We would like very much to express our appreciation for taking the time to share your feedback about Eser Premium Hotel&Spa. We look forward to welcoming you back very soon. Best Regards Serhad SEFER F/O Manager
Read more
Racha wrote a review Nov 2019
4 contributions3 helpful votes
Thank's!nothing to add. Even at home it's better maintained not worth 4 stars.big miss unfortunately I preferred to take these pictures than asked to change rooms. Lack of respect.it's my experience!! No way
Read more
Date of stay: November 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Share
Response from Eserpremium H, Ön Büro Müdürü at Eser Premium Hotel & Spa
Responded 19 Dec 2019
Dear Guest, We would like very much to express our appreciation for taking the time to share your feedback about Eser Premium Hotel and Spa. We are very sorry that you are not satisfied with your stay in this case our staff will need to change your room. if you stay in our hotel again we think we will change your mind about our hotel. Best Regards Serhad SEFER F/O Manager
Read more
anm wrote a review Sep 2019
6 contributions7 helpful votes
this hotel is a no- no - no. I found crockcoach in the toilet and in the suite. The , bedsheets were stained. Opposite my suites' door was placed a garbage container. The staff was rude and unwelcoming... Location is near a kind of popular cheap beach...far away from the main attractions ; all around scene of decadence. Forget it.
Read more
Date of stay: June 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Response from Eserpremium H, Ön Büro Müdürü at Eser Premium Hotel & Spa
Responded 08 Oct 2019
Dear Guest, We would like very much to express our appreciation for taking the time to share your feedback about Eser Premium Hotel&Spa. We look forward to welcoming you back very soon. Best Regards Serhad SEFER F/O Manager
Read more
Mohammed p wrote a review Sep 2019
Bradford, United Kingdom2 contributions5 helpful votes
I visited Eser hotel at the end of August with my wife and two boys for 4 nights after spending 7 nights in real five star hotel in Antalya. This hotel can not be classed as a five star premium hotel more like a three star basic hotel with very poor service. When we first arrived the the staff at the front desk were not very attentive. We had to call a staff member to unload and attend to our luggage even though our transfer vehicle was parked directly at the front doors. Secondly the hygiene in the room and bathroom was despicable there was mould around the bath seals the taps were covered in cloudy stains. The first thing most guests would expect after a tiring journey from Antalya is a clean shower/bath and working air conditioning but I think that was too much to ask from Eser. Our air conditioning wasn’t working the first day we arrived I spoke to staff at reception so they sent a engineer that left a load of debris all over our room floor and still hadn’t resolved our problem with the AC. After spending a sleepless night with no air conditioning I went straight down to the front desk the next morning to request a room change. After having a strong word with the staff who barely spoke English they responded by saying all our rooms are fully booked and we don’t have any rooms available which was a load of nonsense when we left the hotel that morning we could clearly see guests checking out and the cleaners cleaning vacant rooms that were available. Due to the lack of English speaking staff and language barrier issues I had given up because of the fact that we were only there for a few days. Just before checking out I requested for a bell boy to come up to have our luggage weighed before flying out and leaving this dreadful hotel which again was too much to ask from Eser, they responded with we don’t have a luggage room or weighing facilities. If you are considering this hotel just a small bit of advice avoid at any cost I wouldn’t go back to this hotel if they offered me a free stay.
Read more
Date of stay: August 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Share
Response from Eserpremium H, Ön Büro Müdürü at Eser Premium Hotel & Spa
Responded 08 Oct 2019
Dear Guest, We would like very much to express our appreciation for taking the time to share your feedback about Eser Premium Hotel&Spa. We look forward to welcoming you back very soon. Best Regards Serhad SEFER F/O Manager
Read more
MunaSalem wrote a review Aug 2019
Abu Dhabi, United Arab Emirates3 contributions3 helpful votes
I had a very comfortable vacation away from the busy city. The place was so nice and so many facilities are nearby for all the family and the beack only a walk away, with so much restaurants and fun activities till midnight. Breakfast with a big varieties and different choices, though I missed the Turkish distinguished delicious dishes. But not all the staff are so friendly and cooperative although we were promised for a respective reception. I would love to go back to this place.
Read more
Date of stay: July 2019
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Response from Eserpremium H, Ön Büro Müdürü at Eser Premium Hotel & Spa
Responded 08 Oct 2019
Dear Guest, We would like very much to express our appreciation for taking the time to share your feedback about Eser Premium Hotel&Spa. We look forward to welcoming you back very soon. Best Regards Serhad SEFER F/O Manager
Read more
Previous
123456
PRICE RANGE
US$59 - US$89 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
eser premium hotel istanbul, eser premium hotel and spa
LOCATION
TurkeyIstanbul
NUMBER OF ROOMS
172
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Eser Premium Hotel & Spa
Which popular attractions are close to Eser Premium Hotel & Spa?
Nearby attractions include Buyukcekmece Sahili (1.1 km), Kiyi Istanbul Marina (0.7 km), and Kültür Park (0.6 km).
What are some of the property amenities at Eser Premium Hotel & Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Eser Premium Hotel & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Eser Premium Hotel & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Eser Premium Hotel & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Eser Premium Hotel & Spa?
Conveniently located restaurants include Geppetto, Huqqabaz Buyukcekmece, and Buket Pide Salonu.
Are there opportunities to exercise at Eser Premium Hotel & Spa?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Eser Premium Hotel & Spa have airport transportation?
Yes, Eser Premium Hotel & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Eser Premium Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Eser Premium Hotel & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Eser Premium Hotel & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.