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Shangri-La Hotel, Colombo

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Traveller (666)
Room & Suite (120)
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Overview
  • Excellent80%
  • Very good13%
  • Average3%
  • Poor2%
  • Terrible2%
Travellers talk about
“shang palace”(21 reviews)
“horizon club”(18 reviews)
“capital bar”(9 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star accommodation
All hotel details
Additional information
Offers from Shangri-La Hotel, Colombo
Special Offer: Discover Colombo
Hotel deals
Offers from Shangri-La Hotel, Colombo
Special Offer: Discover Colombo
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (801)
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Traveller rating
603
102
29
18
18
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LanguageEnglish
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603
102
29
18
18
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All reviewsshang palacehorizon clubcapital barchi spalake view roomsous chefhigh tealand reclamationport citylobby loungenewly opened hotelsri lankachinese restaurantcrabconcierge deskbuffet lunchthe entire hotel
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1 - 5 of 770 reviews
Reviewed 3 days ago via mobile

We spent two night in the hotel. I wish we took three night. Good location and the service are superb. The room are spacious, clean and comfortable. The bathroom layout is nice. The breakfast is marvelous. Many choice of juices including my favorite king coconut....More

Thank Masoud A
Hotel's Favourite
Reviewed 5 days ago via mobile

This was my first experience in Shangri-La Colombo and it was an excellent experience: really nice, peaceful and new place, and above all people have made the difference: the team is really professional, sincere and gentle so that we really felt at home or very...More

Thank guillermo_calvino
Response from Timothy W, General Manager at Shangri-La Hotel, ColomboResponded 4 days ago

Dear guillermo_calvino Thank you for recognising the efforts of Team Shangri-La, appreciate the great feedback! regards Timothy Wright

Reviewed 3 days ago

We recently stayed in a suite on the 22nd floor of this beautiful hotel and were delighted in the attention to detail and hospitality we received. The rooms were ample and super clean. The buffet was exquisite and the restaurants were world class in their...More

1  Thank simone d
Reviewed 3 days ago via mobile

The coffee shop at Shangrila serves Sri Lankan and western pastries savories and sweets for high tea . They have three selections from which to choose. The Offer a wide range n the selection is good. The ambience n the staff very pleasant and friendly...More

Thank nirmali w
Reviewed 3 days ago

New Luxury hotel in the heart of Colombo with pleasant ambience. Really nice and peaceful place. Comfortable stylish rooms with all the amenities. Excellent service from friendly staff with attention to detail. Food is wonderful with lots of choices and variations.

Thank Pethum W
View more reviews
About
Amenities
Top amenities
Pool
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$216 - US$263 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Colombo
#5 Luxury Hotel in Colombo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$216 - US$263 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Colombo
#5 Luxury Hotel in Colombo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (666)
Room & Suite (120)
Dining (98)
Pool & Beach (12)
Business Centre & Event Rooms (15)
Family and Play Areas (2)
Questions & Answers
Ask a question
Fraiso
14 August 2018|
AnswerShow all 6 answers
Response from I Putu Arya W | Reviewed this property |
Just communicate with hotel associate when you made a reservation before you check in by emailing and mention your concern. I think, they will prepare your request.
1
Vote
Marina D
Hello What happened to Shangri-La? It lost it’s charms and the image of being a high class hotel with international entertainment at its finest. With a sudden disappearance of the greatest singers Sarita and Marlou the hotel lost the external guests, Srilankans as well as Colombo expats, who used to come to Shangri-La lounge nearly every evening awaiting for an amazing show by these two talented artists. So sad not to have Sarita and Marlou anymore!!!! And no compensation is possible!!!! This duo is unreplaceable!!!! The hotel lost its uniqueness. Shangri-La can’t be an exclusive and a prestigious hotel in Colombo without international bands evening performances. At the same time in Hilton hotel an international band from Kuala Lumpur is successfully performing bringing a massive audiences which make the lobby a night club. Another extreme. But still Hilton can permit to have an international brand why Shangri-La can’t? All the best to Shangri-La
6 June 2018|
Answer
Response from Timothy W | Property representative |
Dear Marina D Sarita and Marlou have had to take an unexpected break for personal reasons. We hope to have them back at Sapphyr Lounge in the near future and will continue to line up the best artistic talent from Sri Lanka... More
0
Votes
figgybeach
5 June 2018|
AnswerShow all 8 answers
Response from Timothy W | Property representative |
As the Hotel Manager, let me clarify some of the prices being quoted as some are inaccurate. Our airport transfers cost US$60 each way, driven by a professionally trained driver in a brand new car with complimentary WiFi... More
0
Votes
Room Tips
"Get a room with an Ocean View!"
THE_MAR2014
2 million years ago
Read review
"Spend a bit extra for a club room and enjoy being pampered by Prem and his team in the Horizon Lounge"
Kuffy
2 million years ago
Read review
"Lake / City view rooms have more interesting views"
dajacks61
2 million years ago
Read review
"Club rooms have great views"
2bestbuds
2 million years ago
Read review
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