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The Ritz-Carlton Astana

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Traveller (115)
Room & Suite (133)
Dining (39)
Overview
16 Dostyk Street, Astana 010016 Kazakhstan See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
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Rooms
02 Sep03 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (70)
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Traveller rating
43
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All reviewsthe club loungeworld classgreat hotelbeyond expectationstasty foodjunior suitelobby barstar hotelroom serviceother hotelsblindsrcalexandraexpospabrandkazakhstan
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1 - 5 of 54 reviews
Reviewed 1 week ago

From the moment we got picked-up from the airport, till the moment of checking out, we felt special guest for the entire time! All staff is wonderful and really try to make sure you are having a good time. As SPG Gold members we were...More

Thank Kevin_Rdam
Response from Elmira Y, Public Relations Manager at The Ritz-Carlton AstanaResponded 6 days ago

Dear Kevin_Rdam, Thank you so much for your comments and for choosing The Ritz-Carlton, Astana for your trip. We are delighted to hear that you enjoyed your stay at our hotel. We shall be looking forward to welcoming you back. Warmest regards, Elmira Yesmakova Marketing...More

Reviewed 1 week ago

I've visited Almaty and stayed in Almaty Ritz Carlton in last year. With the very good experience in Almaty,So I came to Astana in this year. However, I found that both hotel RCs are difference. The discrepancy including - I also joined the "TREAT YOU"...More

Thank PhilipBALL
Response from Elmira Y, Public Relations Manager at The Ritz-Carlton AstanaResponded 1 week ago

Dear PhilipBALL, Thank you for choosing to stay at The Ritz-Carlton, Astana. We highly appreciate your constructive feedback and insight to your stay, which will help us improve. We’ve made a note of all of your comments and will make sure to be ready to...More

Reviewed 1 week ago

The staf at the ritz welcomed us greatly. We where just about to go for a cocktail, preferably at a nice skybar. When the hostess showed us around in their restaurant we instantly wanted to try their delicious food too, and delicious it was! We...More

Thank Rose G
Response from Elmira Y, Public Relations Manager at The Ritz-Carlton AstanaResponded 1 week ago

Dear Rose G, Thank you so much for your wonderful feedback. We shall look forward to welcoming you back in our beautiful hotel. Warmest, Elmira Yesmakova Marketing Communications Manager The Ritz-Carlton, Astana

Reviewed 2 weeks ago

Wonderful hotel. Breakfast is great, rooms are very good. Very polite staff. Affordable prices in the restaurant and lobby bar. The hotel is just great and there is not much to add. Best of where I've been in many years.

Thank RyabovAlex
Response from Elmira Y, Public Relations Manager at The Ritz-Carlton AstanaResponded 1 week ago

Dear RyabovAlex, Thank you for a wonderful review and choosing to stay at our hotel. We shall be looking forward to welcoming you back. Warmest regards, Elmira Yesmakova Marketing Communications Manager The Ritz-Carlton, Astana

Reviewed 4 weeks ago

Our large party stayed at the hotel during the the busy AIFC conference period. The reception staff coped very well with check-ins, requests and check-outs, without any major problems. All staff were helpful, proactive and many spoke good English. The food in the restaurant was...More

Thank MMSCPSYH
Response from Elmira Y, Public Relations Manager at The Ritz-Carlton AstanaResponded 4 weeks ago

Dear MMSCPSYH, First of all thank you so much for your thorough and constructive feedback which we highly appreciate. We will make sure that the issues mentioned are dealt with in duly manner and are improved upon for your next visit. We shall hope to...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Hotel Amenities
Room Service
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Children Activities (Kid / Family Friendly)
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Babysitting
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$192 - US$320 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Astana
#10 Luxury Hotel in Astana
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$192 - US$320 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Astana
#10 Luxury Hotel in Astana
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (115)
Room & Suite (133)
Dining (39)
Pool & Beach (4)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Anipa T
29 January 2018|
Answer
Response from Elmira Y | Property representative |
Dear Anipa, Thank you for your question. We will be having events in both ϴZEN Lobby Lounge and Mökki Restaurant. At Mökki Restaurant we will be having Fifty Shades of Valentine's event with a live piano and violin... More
1
Vote
Alex C
28 January 2018|
Answer
Response from Elmira Y | Property representative |
Добрый день, Alex! Спасибо за Ваш вопрос. Да, разумеется в нашем ресторане Mökki Вашим детям мы предложить следующие предложения, которые подарит праздник нашим маленьким гостям Каждую субботу в феврале вас ждет... More
0
Votes
adaline754
28 January 2018|
AnswerShow all 2 answers
Response from Elmira Y | Property representative |
Dear adaline75, Thank you very much for your question. Please kindly note that we host Sunday Brunch every first and third Sunday of the month. The price per person: 19 000 KZT per person | exclusive of VAT: Welcome... More
0
Votes
Room Tips
"Ask for a corner room, which has great views of The Bayterek."
Read review
"Avoid rooms with a connecting door as there is no soundproofing between connecting rooms."
Read review
"Rooms are vast and the Club Lounge was top quality."
Read review
"in my oppinion corner rooms are better, because of view."
Read review
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