Location wise quite tourist friendly i can say . Bus station just opposite the entrance . Requested main road view through agoda but too bad not granted. In the room only local channel, no other channel to watch,Please add more channel .
The most terrible hotel that I ever checked in in Brunei. Staff is not properly trained. We asked for additional pillow n they said ‘ $10 will be charged for additional pillow’ ( it’s actually ok for me but the way they explained was so rude) My kids spill the bubble tea on d floor, so we used the hand towel provided to clean the floor. Upon check out took them 10 mins to check the room. N came back to me that they are going to charge me for $10 as we caused the hand towel to have stains. As per they policy they towel cannot have stains else it will be charged. This is totally not acceptable for me. I have checked in in many hotels before we never encounter things like this. I made a complaint to the manager n at the end they didn’t charge me for the towel. I do understand if it’s lost or spoiled I’m ok to pay. But what’s wrong with us for using the hand towel to clean the spill tea? We also called up in d morning to check with reception what do they serve for breakfast, n he told me - I dunno. Terrible service, water pressure is bad, hot water is not warm. I will not check in here again!…
Very clean. Family suite perfect for families with lots of space including sofa and dining table. Close to shops and a supermarket. Highly recommend if staying in Brunei. Check in was fast and smooth. Nite $50 deposit required
Its a new hotel and room size is a luxury! Basic hotel amenities, but surrounding facilities and amenities more than make up for this basic hotel. Situated in Kiulap area, it boosts of cafes, eateries, supermarket and easy access to go around Brunei as the highway is just minutes away. And its also just less than 10 minutes from the airport. Long term guests will find the laundry mart downstairs of hotel useful. Bert, the hotel manager is pleasant and helpful! Suzy the housekeeper and Eric the front office are also 2 commendable staff. Recommended for both business (company retreat) and also personal stays.
It is new and clean hotel. The staffs are very friendly and helpful. They have a basement carpark and is free of charge. The hotel is located with restaurant within walking distance. There is a 24 hrs self laundry next to the hotel. We have a wonderful stay here. We sure will come back here.