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Balihai Bay Pattaya

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311/15 Moo10 Nongprue, Pattaya 20150 Thailand
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Traveller (101)
Room & Suite (26)
Pool & Beach (12)

About

#63 of 1 112 B&Bs / Inns in Pattaya
Location
Cleanliness
Service
Value
Hotel
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Conference facilities
Solarium
Parking
Wifi
Hot bath
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Microwave
Flatscreen TV
Bath / shower
Safe
Telephone
Bottled water
Clothes rack
Wake-up service / alarm clock
Minibar
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Languages Spoken
English, Thai
71Reviews14Q+A12Room tips
Traveller rating
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Popular mentions
Joy M wrote a review Feb 2021
Bangkok, Thailand591 contributions70 helpful votes
Before booking at Balihai please know the photos are NOT representative of the REAL hotel and you may occur many problems. In all my years of international travel I’ve never experienced confrontational and argumentative staff like at Balihai Bay. At checkin staff wasn’t welcoming with kindness. Khun Nee didn’t ask us questions before telling us to pay for breakfast. Asking her to read the conformation I presented ( paid already) she had no patience and was unprofessional. After checkin the room was nothing like the photos. The twin beds were NOT twin but little single beds (size for 1 child) When I kindly brought this issue to Khun Mei she said “ we changed the room beds”. But I paid for the room on the website, not this! Poor excuse for the false advertising. Rather than trying to resolve the problem together she became argumentative, unprofessional and didn’t offer a solution. I offered the solution of moving to a different room. When checking into new room there was a lack of towels. The housekeeping wasn’t complete. I didn’t bring this to staff’s attention after a difficult check in. Upon checkout the staff didn’t ask questions about the towels but rather accused me of stealing towels. I had another argument with the staff and housekeeping. We learned housekeeping wasn’t finished before we checked in and they simply forgot. But I was accused of stealing and housekeeping wanted money for a bath mat, Which was never in the room in the first place. But the staff never asked about the towels but rather accused. Before booking know the style of the hotel is to argue they are right and you are wrong when a problem arrises. This happened 3 times. All 3 times they were at fault and refused to talk nicely and ask questions and work together to resolve issue. No manager came to help resolve these issues. On a positive note, breakfast was great as was restaurant staff. Bell Boy Khun Dave was fantastic with helping many ways and very kind. He’s the BEST employee!
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Date of stay: February 2021Trip type: Travelled with family
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murray m wrote a review Mar 2020
Fort Mcmurray20 contributions44 helpful votes
From check in to check out it was fantastic. I had an Oceanview room with breakfast. The room was great and the food was perfect. It was uphill from the south end of the Walking Street but it was worth it!
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Date of stay: November 2019
Location
Service
Sleep Quality
Room Tip: Get an Oceanview room.
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2 Helpful votes
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pragyagupta wrote a review Jan 2020
London, United Kingdom55 contributions69 helpful votes
We booked a room with sea view. From the room, we could see the sea but the property does not mention and show in the pictures that between the property and the sea is a sewage treatment plant with an open canal with sewage water. It smells so bad that it is not possible to sit in the balcony. Also there are lots of mosquitoes and insects that come into the room if the balcony door is kept open in the evenings. You do not get an unobstructed sea view, there are some unsightly buildings and roads in between. The property and furniture look dated. The shower was really good and there were free toiletries, tea/coffee and 2 bottles of water a day. The property is really close to walking street and the easiest way to access the hotel is to walk through the walking street, something we did not like. Balihai pier is 5-7 min walk if you are planning to take ferries to the nearby islands like Ko Larn. The entrance to the property is not at all attractive with a few steps to reception area. The step free access is only available until midnight through a lift in the parking area. There is no air conditioning in the lobby areas and it can get very hot. The staff could have been more helpful and courteous. We asked for some information re: a show that they were advertising and the answer was "I don't know" instead of "I can find out for you". The breakfast was very basic with not much choice. The AC was switched off promptly at 10.30 am. We would not recommend staying here.
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Date of stay: January 2020
Rooms
Location
Service
3 Helpful votes
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Gokulnath M wrote a review Jan 2020
1 contribution
Very close to Walking street(approximately 200m) and go for the ocean view room. Request them for higher floor room. One of the best views. There are plenty of Indian restaurants nearby. There is no indian food in the breakfast buffet.
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Date of stay: January 2020Trip type: Travelled as a couple
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andy zimbabwe wrote a review Jul 2019
Harare, Zimbabwe75 contributions52 helpful votes
we stayed at this hotel for 2 weeks . the place is perfect location and good value make sure u get a room facing sea 5th floor with a bath . food is good but hardly anyone at hotel speaks English. this is the main drawback .
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Date of stay: July 2019Trip type: Travelled with friends
1 Helpful vote
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PRICE RANGE
US$41 - US$68 (Based on Average Rates for a Standard Room)
LOCATION
ThailandChonburi ProvincePattaya
NUMBER OF ROOMS
95
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Frequently Asked Questions about Balihai Bay Pattaya
Which popular attractions are close to Balihai Bay Pattaya?
Nearby attractions include Khao Phra Tamnak (Khao Phra Bat) (0.4 km), EasyKart (0.1 km), and 2Sky Pattaya-Rocket Ball (0.10 km).
What are some of the property amenities at Balihai Bay Pattaya?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Balihai Bay Pattaya?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Balihai Bay Pattaya?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Balihai Bay Pattaya?
Yes, free parking is available to guests.
What are some restaurants close to Balihai Bay Pattaya?
Conveniently located restaurants include Siam Elephant Bar and Restaurant, Anytime-Cafe Pattaya, and Nang Nual Pattaya Restaurant.
Are there opportunities to exercise at Balihai Bay Pattaya?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Balihai Bay Pattaya?
Yes, dry cleaning and laundry service are offered to guests.
Does Balihai Bay Pattaya offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Balihai Bay Pattaya?
The staff speaks multiple languages, including English and Thai.
Are there any historical sites close to Balihai Bay Pattaya?
Many travellers enjoy visiting Huay Yai Temple (12.9 km).