Protea Hotel Lusaka Tower

Arcades Shopping And Entertainment Complex Corner Thabo Mbeki And Great East Road, Lusaka 10101 Zambia
Sebby the Head Chef
Traveller (86)
Room & Suite (42)
The Steakhouse Restaurant
Dining (30)

View prices for your travel dates

Breakfast included
R 2 928
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.

About

4.0
#10 of 43 hotels in Lusaka
4.3 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
3.9 of 5 bubbles
Value
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Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Modern
Centrally Located
Languages Spoken
English
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Bicycle rental
Tennis court
Airport transportation
Business Centre with Internet Access
Parking
Wifi
Rooftop pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Special diet menus
Squash offsite
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Shops
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites

Location

Arcades Shopping And Entertainment Complex Corner Thabo Mbeki And Great East Road, Lusaka 10101 Zambia
226Reviews7Q+A45Room tips
Traveller rating
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  • 114
  • 34
  • 9
  • 4
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Detailed Reviews
Steve D wrote a review Feb 2020
Chesterton, Indiana343 contributions140 helpful votes
4.0 of 5 bubbles
This was a great choice for me since I was flying in from 2 flights totally over 24 hours of travel. The hotel is close to the airport and it also has convenient shopping within walking distance. There is a $$ exchange within 5 minutes from the hotel also. All of this made this hotel my choice.
The folks at the hotel were very cordial and helpful. It was a very easy check-in and check out. The breakfast was very good. I would highly recommend this hotel. For the person crabbing about mosquitoes and power outage - Welcome to Zambia!! They should get out more.
Read more
Date of stay: February 2020
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ProteaHotelsZambia, General Manager at Protea Hotel Lusaka Tower
Responded 16 Feb 2020
Dear Steve D, We are glad to hear that you enjoyed your stay at Protea Hotel by Marriott Lusaka Tower and that the facilities and services met your expectations. Thank you for the positive comments about the breakfast and STAFF. We appreciate you taking the time to share your experience while staying with us. It was our pleasure to accommodate you and we look forward to welcoming you back again soon. Kind regards William Wood
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Ruth H wrote a review Nov 2020
Gwespyr, United Kingdom95 contributions50 helpful votes
4.0 of 5 bubbles
We stayed for 5 nights en route from South Luangwa to the UK. The hotel is situated behind Arcades Mall and a few hundred yards from East Park Mall. The location is ideal for access to central Lusaka eg Immigration HQ and other government buildings.
The hotel itself offers all the amenities you expect from an international hotel. It’s clean and rooms spacious and the staff are very friendly
The buffet breakfast has plenty of choice and the restaurant reasonably priced for dinner.
The roof top pool is only small but offers the opportunity to relax outside away from the hustle and bustle of street level.
East Park mall offers a number of restaurants too
A great choice to stay in a Lusaka
Read more
Date of stay: November 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Protea Hotels Zambia, General Manager at Protea Hotel Lusaka Tower
Responded 25 Nov 2020
Dear 834ruthh, We are happy to hear that you enjoyed your stay at Protea Hotel by Marriott Lusaka Tower. Thank you for the positive feedback and taking the time to share your experience while at our hotel. We are glad to hear that the services and facilities met your expectations. Thank you for choosing Protea Hotel by Marriott Lusaka Tower for your travels to Lusaka and we look forward to welcoming you back again soon. Kind regards, Angela.
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Raqueldt wrote a review Mar 2023
Durban, South Africa83 contributions25 helpful votes
5.0 of 5 bubbles
Recently visited the hotel for a business trip of 3 days. The hotel is located close to malls, which offers easy access to outside facilities, including a variety of restaurants.
Rooms are spacious and comfortable, with a luxurious bed and pillows. The shower is extra big, which was a nice surprise. Coffee facilities are available in the room with two bottles of water.
The is an onsite restaurant with delicious meals, and a bar, where you can enjoy a variety of beers, cocktails and wines on the outside rooftop that overlooks the city. This is the best view while sitting next to the pool. You might feel like you have escaped city life as the noise is surprisingly quiet while sitting and watching the sunset.
The staff are exceptionally friendly and very helpful, from reception all the way to the restuarant. We had a 5am airport pickup and the team assisted us with a hot cup of coffee as we arrived downstairs to leave. This made my morning!
Breakfast offers an array of foods. Airport trips take place on the hour should you require a shuttle service.
Read more
Date of stay: March 2023
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: The rooftop bar gets full early, especially on warm days. Make sure to grab a seat early.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rita Holland, Other at Protea Hotel Lusaka Tower
Responded 13 Mar 2023
Dear Raqueldt, On behalf of the entire hotel TEAM . it was our pleasure to welcome you to Protea Hotel by Marriott Lusaka Tower. Thank you for taking the time to share your experience with us. We appreciate the positive feedback regarding the food and STAFF . Once again , thank you for choosing our hotel and we look forward to welcoming you back again soon. Kind regards RH
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varaidz0d wrote a review Nov 2021
Morningside, South Africa83 contributions11 helpful votes
3.0 of 5 bubbles
The windows need to be sound proofed, there was music that was blaring throughout the night until about 3am every evening, this made a good nights rest impossible.

Besides the noise factor the room was cleaned well everyday.

The breakfast spread was sufficient with lots of options to choose from. I had dinner at the hotel on the first night and the bream was not satisfactory which led to me not dining at the hotel for the rest of my stay.
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Date of stay: October 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rita Holland, General Manager at Protea Hotel Lusaka Tower
Responded 13 Nov 2021
Dear varaidz0d, We appreciate you staying with us and taking the time to share a review. Thank you for the positive feedback regarding the cleanliness and breakfast. Please accept our sincere apologies for the inconvenience caused during your stay with us, you valued feedback has been shared with management to ensure that this remains an isolated issue. It was our pleasure to accommodate you and we hope to have another opportunity to better your experience with us. Kind regards, RH
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Hilton Tait wrote a review Mar 2023
Cape Town, South Africa487 contributions95 helpful votes
3.0 of 5 bubbles
Expected more as it wasn't cheap. Reception and check in was good. Room was clean and a nice size with a good bathroom and shower. The breakfasts are good.
Unfortunately there were a lot of niggling issues.
On site parking is an issue. Very few spaces and I basically had to park a small hired car on a pavement.
Dinner in the restaurant wasn't great. Service was slow. The food wasn't great and with the bright lighting it was a typical hotel dining room.
The bar was the biggest problem. I wanted a cold beer and was accosted by working ladies. Know right of admission can be reserved but for me I didn't appreciate being hassled by these women.
Read more
Date of stay: March 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rita Holland, General Manager at Protea Hotel Lusaka Tower
Responded 25 Mar 2023
Dear Hiltontait, Thank you for staying with us and taking the time to share a review. We appreciate the positive feedback . Please accept our sincere apologies for the inconvenience caused and for not meeting your expectations during your stay with us , your experience most certainly does not reflect the standard of service we strive to archive. Please be assured that your valued feedback has been addressed in detail with management to ensure that this is rectified moving forward. It was our Pleasure to accommodate you and we hope to have another opportunity to better your experience with us. Kind regards
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Tom Papelo wrote a review Aug 2022
Lusaka Province, Zambia3 contributions
5.0 of 5 bubbles
Amazing meals, super friendly chef at the breakfast buffet section who also puts together an amazing omelette. Great ambiance, customer service and great options of meals. Ala cart menu is equally good and reasonably priced. Great recommendation to anyone.
Read more
Date of stay: August 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rita Holland, General Manager at Protea Hotel Lusaka Tower
Responded 07 Aug 2022
Dear Tpapelo, We are happy to hear that you enjoyed your stay at Protea Hotel by Marriott Lusaka Tower and that the service and facilities met your expectations. Thank you for the positive feedback and taking the time to share with us your experience. It was our pleasure to accommodate you and we look forward to welcoming you back again soon. Kind regards RH
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
internationalmama wrote a review Jun 2022
Wooster, Ohio201 contributions95 helpful votes
4.0 of 5 bubbles
Our group of 5 met for a business dinner at this new hotel's restaurant. The atmosphere is very nice, and the service attentive and pleasant. Our food was well prepared. Our only negative is that although we had reservations under the name of one of the couples who we had not seen in 3 years, we were escorted to the wrong table which made for a slightly embarrassing few moments when we realized that the gentleman at the table was too young and too slender to be our business associate. There still seemed to be confusion as to which table was reserved for us.
Read more
Date of stay: March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rita Holland, General Manager at Protea Hotel Lusaka Tower
Responded 06 Jun 2022
Dear internationalmama, We appreciate you choosing to stay at Protea Hotel by Marriott Lusaka Tower and taking the time to share with us your experience while at our hotel. Thank you for the positive feedback. Please accept our sincere apologies for the inconvenience caused, your feedback has been addressed by management. It was our pleasure to accommodate you and we look forward to welcoming you back again soon. Kind regards RH
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Harry L wrote a review Feb 2020
Benoni, South Africa22 contributions3 helpful votes
5.0 of 5 bubbles
Brilliant hotel, friendly service, great room - very spacious, large walk in shower, ample hot water, great pressure. Good tv channel selection and, for once, a television that was actually clear. The Cloud Nine bar (top floor) is great for views, good place to meet clients. Restaurant on the same level - food above average but not fantastic, good enough for a business trip.Collection from the airport at a fee was prompt. All in all a great stay at a great hotel. Would highly recommend it.
Read more
Date of stay: February 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ProteaHotelsZambia, General Manager at Protea Hotel Lusaka Tower
Responded 24 Feb 2020
Dear Harry L, On behalf of the entire hotel TEAM, it was our pleasure to welcome you to Protea Hotel by Marriott Lusaka Tower. Thank you for the positive feedback and taking the time to share your experience while at our hotel. We are glad to hear that the services and facilities met your expectations. It was our pleasure to accommodate you and we look forward to welcoming you back again soon whenever your travels bring you back to Lusaka. Kind regards William Wood
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Report response as inappropriate
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Emily H wrote a review Apr 2023
2 contributions
1.0 of 5 bubbles
If you want a good nights sleep do not go - extremely loud disco music reverberates up through the entire hotel up until 4am even on a weeknight. Worst night I have had in a hotel. This is the second time I have visited the last time was at a weekend so I assumed that the music was possibly a weekend thing but apparently not.
Read more
Date of stay: April 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rita Holland, General Manager at Protea Hotel Lusaka Tower
Responded 13 Apr 2023
Dear Emily H, Thank you for staying with us and taking the time to share a review. Please accept our sincere apologies for the inconvenience caused and for not meeting your expectations during your stay with us , your experience most certainly does not reflect the standard of service we strive to archive. Please be assured that your valued feedback has been addressed in detail with management to ensure that this is rectified moving forward. It was our Pleasure to accommodate you and we hope to have another opportunity to better your experience with us. Kind regards, RH
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DaveH wrote a review Oct 2023
Houston, Texas38 contributions7 helpful votes
5.0 of 5 bubbles
We stayed at the Protea Hotel Tower both before and after our Zambia safari. Clean spacious rooms, very nice and helpful staff. The restaurant on the top floor was wonderful. Great steaks! The favorable exchange rate made it quite reasonably priced too. Location is good too, a short walk to a nearby mall.
Read more
Date of stay: September 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rita Holland, Other at Protea Hotel Lusaka Tower
Responded 20 Oct 2023
Dear DFH357, On behalf of the entire hotel TEAM. It was our pleasure to welcome you to Protea Hotel by Marriott Lusaka Tower. Thank you very much for sharing your best travel experience with others on Trip Advisor and for your positive comments regarding cleanliness, the STAFF, and the food. Once again, thank you for choosing our hotel and we look forward to welcoming you back again soon.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from Rita H
Dear GUEST, Please sent email with your flight details so that shuttle can be arranged. Note Airport transfer costs $25.00 p/person one way
Answer from Mario L
Madrid, Spain54 contributions31 helpful votes
You have a very close one less than 5 minutes walking distanc
David W asked a question May 2018
Nairobi, Kenya58 contributions1 helpful vote
Do you have a gym that guests can use?
Answer from Bruce D
Westlake Village, California158 contributions68 helpful votes
yes
Seedoyal wrote a tip Aug 2023
Beau Bassin - Rose Hill46 contributions15 helpful votes
4.0 of 5 bubbles
"Opt for the protea tower one which is newer"
Read full review
Raqueldt wrote a tip Mar 2023
Durban, South Africa83 contributions25 helpful votes
5.0 of 5 bubbles
"The rooftop bar gets full early, especially on warm days. Make sure to grab a seat early."
Read full review
Phindo22 wrote a tip Feb 2023
10 contributions8 helpful votes
2.0 of 5 bubbles
"Not idealfor a business trip because of the wifi and poor quality of matress in the room."
Read full review
Bryan F wrote a tip Feb 2022
32 contributions1 helpful vote
5.0 of 5 bubbles
"Any room is awesome"
Read full review
heinanettak wrote a tip Sept 2019
Emalahleni, South Africa24 contributions7 helpful votes
5.0 of 5 bubbles
"Rooms on the southern side are exposed to heavy slow moving traffic late afternoon"
Read full review
Not the right property for you?
There are more places to choose from in the Lusaka area.
PRICE RANGE
R 2,396 - R 3,470 (Based on Average Rates for a Standard Room)
LOCATION
ZambiaLusaka ProvinceLusaka
NUMBER OF ROOMS
137
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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PROTEA HOTEL LUSAKA TOWER - Now R 2 358 (Was R̶ ̶2̶ ̶6̶0̶4̶) - UPDATED 2023 Reviews & Price Comparison (Zambia) - Tripadvisor

Frequently Asked Questions about Protea Hotel Lusaka Tower
Which popular attractions are close to Protea Hotel Lusaka Tower?
Nearby attractions include Sunday Crafts Market (0.05 km), Eastpark Mall (0.5 km), and Arcades Shopping Mall (0.7 km).
What are some of the property amenities at Protea Hotel Lusaka Tower?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Protea Hotel Lusaka Tower?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Protea Hotel Lusaka Tower?
Yes, free parking is available to guests.
What are some restaurants close to Protea Hotel Lusaka Tower?
Conveniently located restaurants include Chuma Grill & Bar, Mint Lounge, and Rhapsody's.
Are there opportunities to exercise at Protea Hotel Lusaka Tower?
Yes, guests have access to a pool during their stay.
Does Protea Hotel Lusaka Tower have airport transportation?
Yes, Protea Hotel Lusaka Tower offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Protea Hotel Lusaka Tower?
Yes, dry cleaning and laundry service are offered to guests.
Does Protea Hotel Lusaka Tower offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Protea Hotel Lusaka Tower?
Many travellers enjoy visiting Chilenje House (5.3 km).
Is Protea Hotel Lusaka Tower accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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