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All reviewsclub floortennis courtssavannah grillnice pool areaonly stayed one nightmain restaurantcomfortable roomsdecent hotelbreakfast buffet ishome away from homerossogymbusinessinternetzambiaintercontinentalsconference
Deeply disappointed with this hotel which is overpriced and doesn't come up to the standards you expect for a 5* hotel. While the service from staff was polite, the infrastructure is crumbling and I suffered multiple problems: firstly with my electronic key not working multiple...More
Spacious hotel. Good food, good envirnoment. perferct place to be. It is centrally located as if you want to do business either side of the town. you can really manage. The only challenge is when it is peak hour, the road nearby could be so...More
Response from Guest R, Quality Assurance Officer at InterContinental LusakaResponded 3 weeks ago
Thank you for your 5 star rating of your recent stay with us!
We are very pleased that this was a ‘Perfect place for you’ during your stay and most appreciate your wonderful comments with regards to our Good food and environment at...More
Absolutely not the hotel to stay for the money paid. Internet was erratic. The room and furniture/ fixture was old. Bathroom was worn out. Shower was low and had to bath in bath tub. Breakfast was run of the mill with pathetic service. Never stay...More
Response from Guest R, Quality Assurance Officer at InterContinental LusakaResponded 4 days ago
Thank you for taking the time to post your review!
We sincerely regret your disappointment with your recent stay with us. Kindly be assured this is not our accepted standard of service. We strive to make each stay as pleasant and comfortable as...More
You know what you get when you stay at a intercontinental hotel. The hotel was in good shape. Pick up from the airport was good, they even provide WI-FI in the minibus. Check in was efficient. The location was very central for all my meetings....More
Thank Charles R
Response from Guest R, Quality Assurance Officer at InterContinental LusakaResponded 1 week ago
Dear Charles R,
Thank you for choosing Intercontinental Lusaka Hotel and for taking the time to post your review!
We are so pleased read that our location was convenient, and our services starting from the Airport to the Hotel were provided efficiently. We appreciate such...More
This place is old. And the service I got from management and IHG was terrible. I have been an IHG member for 4 years and they could not alter a booking, essentially charging me for two nights that were not used. For USD400 they were...More
1 Thank Bo P
Response from IHGService, Guest Relations Manager at InterContinental LusakaResponded 2 days ago
Hi Bo P,
I realize that you have many options when it comes to lodging, and I appreciate you choosing our property.
I am sorry that we were not able to make your visit easy and fun because of the issues you had like the...More
Intercontinental charges about $210 a night for a double room that includes a free buffet breakfast in the morning and access to services incl the gym and swimming. Check in at 2pm and check out at noon.