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Southern Sun Ridgeway

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Traveller (111)
Room & Suite (31)
Dining (14)
Ratings and reviews
Certificate of Excellence
  • Excellent33%
  • Very good50%
  • Average14%
  • Poor2%
  • Terrible1%
Travellers talk about
“weaver birds”(19 reviews)
“baby crocodiles”(13 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
Family Rooms
Bar/Lounge
Fitness centre
Concierge
Wheelchair Access
4 Star Hotel
Conveniently located in Lusaka's business district, close to embassies and government offices and only 27km from the airport. The hotel is set in attractive landscaped gardens and offers business and leisure travellers a welcoming atmosphere, for which Southern Sun is so renowned. The...
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Location and contact
Corner Church Road and Independence Avenue | Avenue, Lusaka 10101, Zambia
19,1 km to Lusaka Airport
28 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Reviews (449)
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439 results
Traveller rating
147
215
65
8
4
Traveller type
Time of year
LanguageEnglish
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147
215
65
8
4
Show reviews that mention
All reviewsweaver birdsbaby crocodilessmall crocodilesmeet and greetbusiness tripsmall gymenjoyed my staybuffet dinnerbusiness hotelplace to stayairport shuttleother hotelsexcellent hotelreception staffan oasispleasant stayrooms are comfortable
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1 - 5 of 439 reviews
Reviewed 2 days ago

Very efficient front desk staff. the restuarant staff need a little training on customer service. Maybe they need to spend time with Simacha in the business center. Simacha helped me out of a tight spot on a few important documents that needed to be copied...More

Review collected in partnership with Tsogo Sun Hotels
Thank Len D
Reviewed 5 days ago

Friendly staff, comfortable rooms, good food, great amenities and value for money! The hotel manager even organised a meet-up cocktail session. I loved the personalized welcome letter and invite for drinks.

Thank enjabz
Reviewed 1 week ago

It is 5 minutes walk from the Ministry of Finance. Since we were there for a month we were upgraded to a room overlooking the pond. Staff are very helpful.The pond is unique in that it hosts fish, some lovely birdlife and baby crocodiles,which are...More

Thank Terina2014
Reviewed 2 weeks ago

Staff are very polite and courteous but the levels of service especially in the dining areas are painfully slow. One needs a large dose of patience to enjoy the stay at this hotel. Overall stay was pleasant but the service levels were well below Southern...More

Review collected in partnership with Tsogo Sun Hotels
Thank chibonime
Response from Nelson C, Manager at Southern Sun RidgewayResponded 1 week ago

Dear Chibonime Thank you for the valued observations on low standard of service we exposed you to. I apologise for the bad experience and promise to share this with my term as we collectively address this issue and promise that we will up our service...More

Reviewed 3 weeks ago

The Southern Sun Ridgeway Hotel is a very nice hotel which is centrally located with easy reach to the Lusaka Central Business District and the Government district. The surroundings are kept in a pristine condition. The food is great with a wide variety. I enjoyed...More

Review collected in partnership with Tsogo Sun Hotels
Thank Mpezilwe S
Response from Nelson C, Manager at Southern Sun RidgewayResponded 2 weeks ago

Thanks Mpezilwe for your time and helpful comments. I will personally inform members of staff about your appreciation of the hotel as we look forward for your next visit to Lusaka. Good day

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Wheelchair Access
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Breakfast Available
Babysitting
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$174 - US$255 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Lusaka
#2 Business Hotel in Lusaka
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Details
Price range
US$174 - US$255 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Lusaka
#2 Business Hotel in Lusaka
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
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Traveller (111)
Room & Suite (31)
Dining (14)
Pool & Beach (5)
Questions & Answers
Ask a question
Lasford
2 December 2017|
Answer
Response from PjDLP | Reviewed this property |
I have no idea but I’m sure the hotel could advise on their function rates. Their staff are very helpful.
1
Vote
Lasford
2 December 2017|
AnswerShow all 4 answers
Response from Kapasa_Wa_Kapasa | Property representative |
Hi Lasford, Please see the information below (I hope it will be helpful): SS RIDGEWAY WEDDING PACKAGE Included in the Wedding Package: Complimentary Wedding Reception Venue Bridal Executive Room A bottle of Sparkling... More
1
Vote
Tim G
28 July 2016|
AnswerShow all 3 answers
Response from Kendalhugh | Reviewed this property |
Not in the room, but one is delivered to your room upon request.
0
Votes
Room Tips
"There are several ATM around for different banks, forex exchange shop AND a South African Airways outlet on..."
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"Not sure on this one, guess all the same."
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"Try get a room NOT facing the main road as the noise level can be substantial due to lack of soundproofed..."
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"Nice view by the pond in the evening"
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