Holiday Inn Lusaka, an IHG Hotel

Holiday Inn Lusaka, an IHG Hotel

Cnr Birdcage Walk And Haile Selassie Avenue Haile Selassie Avenue, Lusaka 10101 Zambia
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Room & Suite (26)
Delicious food
Dining (15)

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About

4.5
#11 of 44 hotels in Lusaka
4.7 of 5 bubbles
Location
5.0 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.6 of 5 bubbles
Value
Welcome to the Holiday Inn Lusaka. Whether you're travelling for business or leisure, the Holiday Inn Lusaka is your best choice for quality accommodation. A fresh, modern and vibrant interior design, combined with all that makes Holiday Inn the world's favorite hotel brand; Great breakfast, Great Nights Sleep, Great Coffee and Great Rewards - makes Holiday Inn Lusaka the place to be!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Kids stay free
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Wifi
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Kid-friendly buffet
Outdoor dining area
Wine / champagne
Shuttle bus service
Taxi service
Business Centre with Internet Access
Meeting rooms
Photo copier / fax In business centre
24-hour security
Baggage storage
Convenience store
Non-smoking hotel
Outdoor furniture
Sun terrace
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Soundproof rooms
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Dishwasher
Microwave
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Sofa bed
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.0 of 5 stars
HOTEL STYLE
City View
Quaint
Languages Spoken
English, French, Spanish, Afrikaans
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards
4.5
4.5 of 5 bubbles39 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Holiday Inn Lusaka, an IHG Hotel, garners praise for its top-notch amenities, including a commendable gym and a breakfast selection that caters to diverse tastes, alongside reliable internet service. Guests have been particularly impressed with the modern and tranquil atmosphere of the newly renovated rooms, which they find to be a good value, despite occasional unexpected charges. The cleanliness of the hotel is consistently noted, with fresh linens and meticulous housekeeping. Moreover, the staff's friendliness and professionalism are repeatedly celebrated for enhancing the comfort of guests' stays.
Atmosphere
Serene
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Service
Friendly
Amenities
Top-notch

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39Reviews3Q+A14Room tips
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Detailed Reviews
Dr Tich T wrote a review Jan 2024
+1
5.0 of 5 bubbles
Great experience. Loved the room. Very neat all in order. The most outstanding part of the experience was the friendly staff. The best ever experience. I travel a lot and to find a warm team is rare. The team there was awesome. Everyone greeted with a genuine warm smile. I am fussy about beds, so thank you for having linen that does not smell of a previous client.
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Date of stay: January 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: Make this your choice accommodation whilst in Lusaka. Very safe neat and comfortable. Great...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sidney Jani, Guest Services / Front Office at Holiday Inn Lusaka, an IHG Hotel
Responded 01 Feb 2024
Dear Michael Christelis, Thank you for taking the time to tell us about your experience at InterContinental LUSAKA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are especially happy to note that you enjoyed your stay with with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing InterContinental, and if I can be of assistance to you, please contact me directly at 00260764599242 or sidney.jani@lusakaic.com. Sincerely, Sidney Jani Front Office Manager 00260764599242 sidney.jani@lusakaic.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Paul S wrote a review May 2023
Philadelphia, Pennsylvania
Hotel's Favourite
5.0 of 5 bubbles
On a business trip, I spent two single nights at this hotel, separated by a week in another town in Zambia. My experience could not have been more positive. The hotel was attractive and clean. The rooms (one night on second floor, one night on third floor) were well-appointed. The staff, to a person, were welcoming and helpful. The morning breakfast buffet had a wide range of foods. I would definitely choose to stay here again if I am in Lusaka.

Two other comments. One, I did not have business in Lusaka. This was a stop on my way to and from a provincial capital. So, I cannot comment on the merits of the hotel's location in the city. Second, there was no exercise room. I was told one I could use a gym nearby. I did not have time anyway. But, having this amenity would be a plus for the hotel to consider in the future.
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Date of stay: May 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sidney Jani, Guest Services / Front Office at Holiday Inn Lusaka, an IHG Hotel
Responded 02 Aug 2023
Dear K2728VNpauls, Its a pleasure to get such feed back as yours. This helps us improve in areas were we are lurking. I am pleased to inform you that the Hotel Gym has since opened for our guests convenience. We look forward to welcoming you in the near future.
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
Travel_Christopherr wrote a review May 2022
Nairobi, Kenya
5.0 of 5 bubbles
I stayed at this hotel for an overnight between flights. It provided everything one would expect from this brand. Modern, clean and quiet rooms, a large, new, spacious and comfortable bed, and courteous service. The chef veganized one of the room service meals for me, which was greatly appreciated.
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Date of stay: April 2022
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HI Lusaka, General Manager at Holiday Inn Lusaka, an IHG Hotel
Responded 05 May 2022
Dear Ross10001, Thank you for sharing your feedback relating to your recent stay. We are delighted that you enjoyed your stay with us and we are glad that we were able to accommodate your food preferences during your stay. We look forward to welcoming you back to our hotel in the near future and assure you of our best interest at all time Kind regards Management
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A-Train60 wrote a review Aug 2023
5.0 of 5 bubbles
Friendly staff made this a great stay and trip. The breakfast was one of the best with a mix of cuisines as well a made-to-order omelettes. The room was newly renovated making it better than most hotels at this price in the US. Highly recommend you consider this hotel, it is connected to the Intercontinental which shares the fitness facility.
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Date of stay: August 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled solo
Room Tip: Across the street from Embassy row and not far from the State House and other government facilities.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mandy Hapunda, Owner at Holiday Inn Lusaka, an IHG Hotel
Responded 21 Sept 2023
Dear A-Train60, Thank you for taking time to give us an excellent rating score on our Hotel services during your recent stay experience. Nothing makes us happier than seeing our guest's satisfaction. We look forward to hosting you again. Warm Regards Mandy
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Scott A wrote a review Dec 2022
Istanbul, Türkiye
4.0 of 5 bubbles
I booked the hotel using my Hotels.com Rewards points and there was some confusion over the payment process. After some initial frustrations this was resolved quickly and amicably which turned a frustrating issue into a positive experience.
The rooms were comfortable and well equipped and seem much better value than the Intercontinental next door.
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Date of stay: December 2022
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sidney Jani, Guest Services / Front Office at Holiday Inn Lusaka, an IHG Hotel
Responded 02 Aug 2023
Dear G6502JY, Thank you for your feedback. This provides an opportunity for us to provide improved service. Hope to see you soon.
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Hastings J wrote a review Aug 2023
Lilongwe, Malawi
5.0 of 5 bubbles
I would like to single out a lady in the House Keeping Department by the name of Ms. Thandiwe Tembo.
She is an amazing, hard working person and made my stay very comfortable by preparing my room on time.

She even went on to leave a note indicating that i kept the room smart and such made her work easier. This made me feel like home and connected to the team.

Keep up good work Thandiwe Tembo and soon the promotion is coming your way.
Read more
Date of stay: August 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: This is a very good and nice place. Close to majority of embassies
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mandy Hapunda, Owner at Holiday Inn Lusaka, an IHG Hotel
Responded 21 Sept 2023
Dear 0594OHAjh Thank you for taking time to give us an excellent rating score on our Hotel services during your recent stay experience. Nothing makes us happier than seeing our guest's satisfaction. We are glad to hear that our Team member was a true host in delivering a memorable stay. We look forward to hosting you again. Warm Regards Mandy
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Jayson wrote a review Oct 2023
Midrand, South Africa
5.0 of 5 bubbles
Excellent service and friendly staff. I was not surprised since it was my second stay in 2 months and the consistency of service was evident. The restaurant staff was always accommodating and served with passion and care. The reception staff was friendly and welcoming.
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Date of stay: October 2023Trip type: Travelled on business
Room Tip: Try the Intercontinental Restaurant next door. They have a more expansive menu.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mandy Hapunda, Owner at Holiday Inn Lusaka, an IHG Hotel
Responded 16 Oct 2023
Dear Jason, Thank you for taking time to give us an excellent rating score on our Hotel services during your recent stay experience. Nothing makes us happier than seeing our guest's satisfaction. We look forward to hosting you again. Warm Regards Mandy
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Soumya wrote a review Aug 2022
Sunnyvale, California
5.0 of 5 bubbles
We stayed 3 weeks at holiday inn , Lusaka. Excellent hôtel- clean spacious room, fast wifi , outstanding service and centrally located. Hotel staff were very friendly, professional and responsive.
Very good fresh breakfast buffet and customized coffee by Elizabeth which we enjoyed everyday. Mumba was super nice to our requests during breakfast .
A special shout-out to Misozi at the front desk , who went out of her way to accommodate all our requests even the usual ones like heater.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HI Lusaka, General Manager at Holiday Inn Lusaka, an IHG Hotel
Responded 07 Aug 2022
Dear Soumyap1, Thank for sharing your feedback relating to your recent stay with us. We are delighted that you and your family enjoyed your stay. We have shared your comments with Elizabeth, Mumba, Misozi and the rest of the team. We look forward to welcoming you back to our hotel in the near future Kind regards Management
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Lewis K wrote a review Jun 2024
5.0 of 5 bubbles
The Hotel was a state of the art facility. The bath rooms were excellent, the facility GYM was great as I am a great lover of fitness exercises. The rooms were very clean at all times, keep it up. The restaurant was always well stocked thank you for that, your restaurant staff was very helpful, patient and friendly, please keep it up. I personally enjoyed the variety of food served, especially the African Traditional foods. KEEP IT UP HOLIDAY INN YOU ARE THE BEST!!!!!.
Read more
Date of stay: June 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Khothatso M wrote a review Jun 2024
5.0 of 5 bubbles
The service was exceptional, the stuff is very friendly and always ready to assist. The rooms are top notch and would definitely recommend Holiday Inn Lusaka to anyone travelling to Lusaka, Zambia. The service is really outstanding and was very much impressed.
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Date of stay: June 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: I service exceeded my expectations.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tumelo2K asked a question Sept 2022
Gaborone, Botswana245 contributions75 helpful votes
Does the hotel have a gym?
Tumelo2K asked a question Sept 2022
Gaborone, Botswana245 contributions75 helpful votes
Does the hotel have a gym?
bright c wrote a tip Yesterday
1 contribution
5.0 of 5 bubbles
"Google map should indicate that intercontinental and Holiday inn are at the same location.8"
Read full review
DayTrip759164 wrote a tip 22 Jul
1 contribution
5.0 of 5 bubbles
"Your services are great. Continue striving to make your guests happy. "
Read full review
Khothatso M wrote a tip Jun 2024
1 contribution
5.0 of 5 bubbles
"I service exceeded my expectations."
Read full review
Hooray H wrote a tip May 2024
London, United Kingdom2,174 contributions919 helpful votes
5.0 of 5 bubbles
"Choose a sunny room, facing East or West otherwise you will freeze to death"
Read full review
Fernando Edde wrote a tip Mar 2024
133 contributions39 helpful votes
5.0 of 5 bubbles
"ATM, farmacy and grocery just by the corner around Puma gas station."
Read full review
Not the right property for you?
There are more places to choose from in the Lusaka area.
PRICE RANGE
R 2,148 - R 2,588 (Based on Average Rates for a Standard Room)
LOCATION
ZambiaLusaka ProvinceLusaka
NUMBER OF ROOMS
162
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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HOLIDAY INN LUSAKA, AN IHG HOTEL - Now R 2 126 (Was R̶ ̶2̶ ̶6̶8̶9̶) - UPDATED 2024 Reviews & Price Comparison (Zambia) - Tripadvisor

Frequently Asked Questions about Holiday Inn Lusaka, an IHG Hotel
Which popular attractions are close to Holiday Inn Lusaka, an IHG Hotel?
Nearby attractions include Lower Zambezi National Park (2.8 km), 37D Gallery (4.8 km), and Sunday Crafts Market (3.1 km).
What are some of the property amenities at Holiday Inn Lusaka, an IHG Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Holiday Inn Lusaka, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Lusaka, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn Lusaka, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Lusaka, an IHG Hotel?
Conveniently located restaurants include Chuma Grill & Bar, Marlin Restaurant, and Mint Lounge.
Are there opportunities to exercise at Holiday Inn Lusaka, an IHG Hotel?
Yes, guests have access to a pool during their stay.
Does Holiday Inn Lusaka, an IHG Hotel have airport transportation?
Yes, Holiday Inn Lusaka, an IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn Lusaka, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Lusaka, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Lusaka, an IHG Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
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