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Four Points by Sheraton Kampala

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Traveller (86)
Dining (33)
Room & Suite (21)

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About

#10 of 154 hotels in Kampala
Location
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Value
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Coffee shop
Restaurant
Business Centre with Internet Access
Dry cleaning
Room features
Desk
Room service
Safe
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Suites
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Languages Spoken
English
72Reviews0Q+A22Room tips
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Joan K wrote a review Yesterday
1 contribution
I was served by Recheal who was so amazing very professional and her million Dollar smile I will never forget. Manager Josephine🥰 kept on checking on me her connection with the guests and her juniors ohhh my God it was sensational she is a great manager and an asset to the company she is a sweetheart I will truly come back to four points just for these two .Thank you
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Date of stay: February 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Vanbelle S wrote a review 11 Apr
1 contribution
I always go to four points and services there is amazing. They always make nice cocktails I love Long Island ice tea a lot. I appreciate the services by rosebella and their very humble manager Arvind. He always give us nice cocktails. I just say services and food are amazing.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Kaweesa k wrote a review 11 Apr
1 contribution
The service was excellent. The meeting room where we sat had excellent lighting and the air-conditioning was maintained at comfortable temperature. Good ambience. The food was tasty. I applaud Ms. Victoria who was assigned to cater to us in a special way for her service with a smile, patience and always checking on us to see that things are in order.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Curiosity60062442864 wrote a review 10 Apr
1 contribution
It has been a good experience here at Kololo bar wth good , stylish and we had great value of our money of all times .The bar’s cleanliness surpassed my expectations 😌In particular Emmanuel served urs wth love and passion, besides he was charming and friendly that impressed me to come back next time 🌚….
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Nanteza A wrote a review 10 Apr
1 contribution
It has been a very good experience, actually excellent, the services are to our expectations not as before , the hospitality is top notch ✅ our attendant . However, what truly stood out during my stay was the exceptional service provided by “ Emmanuel “ His attentiveness, knowledge of the menu, and genuine hospitality made each meal a memorable occasion
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Date of stay: April 2024
Value
Location
Cleanliness
Service
Trip type: Travelled with friends
Room Tip: Weekly days are better
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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birungi s wrote a review 10 Apr
1 contribution
I have come to this place several times and always dine at Kololo Bar and there is this amazing waiter called Emmanuel. He definitely knows what’s he’s doing and so professional I commend everyone to go to four points and ask for Him you will get great service Thank yoi
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Date of stay: April 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gaurrav K Magoo, General Manager at Four Points by Sheraton Kampala
Responded 6 days ago
Dear Guest, Thank you so much for sharing your experience with us! We are delighted to know that we were able to live up to your expectations and team are delighted to learn of your high praise. Your generous appreciation encourages all of us to go the extra mile to create a memorable experience always. Our sincere thanks for appreciating the overall facilities and the impeccable service and hospitality provided by Emmanuel and rest of the entire team. It has been a great pleasure to have you at Four Points by Sheraton Kampala and we look forward to welcome you back to relive and relish the unforgettable experience again. I remain at your disposal always and please do not hesitate to reach out to me for any assistance with your reservations at the hotel. Thank you, Kind Regards Gaurrav K Magoo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lindy A wrote a review 09 Apr
Kampala, Uganda1 contribution
I enjoyed the stay at el jefe,the food and the drinks were sooo gud ,the great customer service we received from our waitress who was Zainah ,she was prompt,smart,caring and knowledgeable about the food. We were served on time,there wrea no delays in the waitress's services. Thanks for the wonderful service.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gaurrav K Magoo, General Manager at Four Points by Sheraton Kampala
Responded 6 days ago
Dear Guest, Thank you so much for sharing your experience with us! We are delighted to know that we were able to live up to your expectations and team are delighted to learn of your high praise. Your generous appreciation encourages all of us to go the extra mile to create a memorable experience always. Our sincere thanks for appreciating the overall facilities and the impeccable service and hospitality provided by Zainah and the entire team. It has been a great pleasure to have you at Four Points by Sheraton Kampala and we look forward to welcome you back to relive and relish the unforgettable experience again. I remain at your disposal always and please do not hesitate to reach out to me for any assistance with your reservations at the hotel. Thank you, Kind Regards Gaurrav K Magoo General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Naito1 wrote a review 08 Apr
Nairobi, Kenya16 contributions5 helpful votes
I spent four nights at the hotel attending a work meeting and it was all-around wonderful. The hotel is located in a safe area away from the hustle and bustle of the city. It is still a relatively new hotel (7 months old), therefore all the amenities were top-notch. The room was clean, and cozy, and had all the modern amenities provided. I especially loved the high-pressure hot showers and the fluffy pillows on the bed. The restaurant offered a variety of tasty meal options at the buffet. The conference facilities were good as well. I tried the gym on one occasion, and though it wasn't very big, it was well-equipped and clean. Overall, I had a great stay, would highly recommend it if you are ever visiting Kampala for work or a holiday.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Gaurrav K Magoo, General Manager at Four Points by Sheraton Kampala
Responded 6 days ago
Dear Guest, Thank you so much for sharing your experience with us! We are delighted to know that we were able to live up to your expectations and team are delighted to learn of your high praise. Your generous appreciation encourages all of us to go the extra mile to create a memorable experience always. Our sincere thanks for appreciating the overall facilities and the impeccable service and hospitality provided by the entire team. It has been a great pleasure to have you at Four Points by Sheraton Kampala and we look forward to welcome you back to relive and relish the unforgettable experience again. I remain at your disposal always and please do not hesitate to reach out to me for any assistance with your reservations at the hotel. Thank you, Kind Regards Gaurrav K Magoo General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Amin Muhammad wrote a review 06 Apr
Dar es Salaam, Tanzania14 contributions1 helpful vote
Brand new hotel with good facilities Quality and taste of food is excellent Location is good too good value for money Areas of improvement: a) some rooms hv LOUD MUSIC from nearby BARs/Disco late at night which disturb the sleep. They need to add some sound proofing material in the room b) Food is very expensive c) pillows are very soft
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: Take room which doesnt hv direct SUN and not near CLUB/BARS to avoid having LOUD MUSIC at night
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Gaurrav K Magoo, General Manager at Four Points by Sheraton Kampala
Responded 6 days ago
Dear Guest, Thank you so much for sharing your experience with us! We are delighted to know that we were able to live up to your expectations and team are delighted to learn of your high praise. Your generous appreciation encourages all of us to go the extra mile to create a memorable experience always. Our sincere thanks for appreciating the overall facilities and the impeccable service and hospitality provided by the entire team. It has been a great pleasure to have you at Four Points by Sheraton Kampala and we look forward to welcome you back to relive and relish the unforgettable experience again. We have taken a note of your feedback for areas of improvement and are working on it. I remain at your disposal always and please do not hesitate to reach out to me for any assistance with your reservations at the hotel. Thank you, Kind Regards Gaurrav K Magoo General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mbeera Adventours ltd wrote a review 05 Apr
Entebbe, Uganda1 contribution
It is a beautiful hotel, It has an infinity pool overlooking the city and an wonderful rooftop restaurant! I had affordable delicious meals and drinks along with my friends. You should all definitely add it to your list! The staff were kind and helpful
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Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Gaurrav K Magoo, General Manager at Four Points by Sheraton Kampala
Responded 6 days ago
Dear Guest, Thank you so much for sharing your experience with us! We are delighted to know that we were able to live up to your expectations and team are delighted to learn of your high praise. Your generous appreciation encourages all of us to go the extra mile to create a memorable experience always. Our sincere thanks for appreciating the overall facilities and the impeccable service and hospitality provided by the entire team. It has been a great pleasure to have you at Four Points by Sheraton Kampala and we look forward to welcome you back to relive and relish the unforgettable experience again. I remain at your disposal always and please do not hesitate to reach out to me for any assistance with your reservations at the hotel. Thank you, Kind Regards Gaurrav K Magoo General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
R 3,275 - R 3,881 (Based on Average Rates for a Standard Room)
LOCATION
UgandaCentral RegionKampala
NUMBER OF ROOMS
142
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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FOUR POINTS BY SHERATON KAMPALA - Hotel Reviews & Price Comparison (Uganda) - Tripadvisor

Frequently Asked Questions about Four Points by Sheraton Kampala
Which popular attractions are close to Four Points by Sheraton Kampala?
Nearby attractions include Maridadi Crafts (0.9 km), Stingers Africa Safaris Ltd (1.1 km), and Garden City Shopping Mall (0.8 km).
What are some of the property amenities at Four Points by Sheraton Kampala?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Four Points by Sheraton Kampala?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Four Points by Sheraton Kampala?
Yes, free parking is available to guests.
What are some restaurants close to Four Points by Sheraton Kampala?
Conveniently located restaurants include Asian Fusion, The Lawns, and Mediterraneo.
Are there opportunities to exercise at Four Points by Sheraton Kampala?
Yes, guests have access to a fitness centre during their stay.
Are there any historical sites close to Four Points by Sheraton Kampala?
Many travellers enjoy visiting Buganda Heritage And Tourism Board (4.0 km), Kasubi Tombs (4.2 km), and Jiram Global Tours Limited (2.4 km).