Hilton Garden Inn Kampala

Hilton Garden Inn Kampala

Traveller (81)
Door seal
Room & Suite (34)
Hilton Garden Inn Kampala
Videos (2)

View prices for your travel dates

Fully refundable before Tue, 21 May
No prepayment needed
R 2 168
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.

About

4.5
#13 of 154 hotels in Kampala
4.7 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.4 of 5 bubbles
Value
Hilton Garden Inn, Kampala is Located in Uganda’s capital city. We’re within walking distance to Acacia mall, Uganda Golf Course & Museum,Makerere University, British High Commission; a wide range of NGO’s and located only 43 kms from Entebbe International airport.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Airport transportation
Business Centre with Internet Access
Wifi
Hot bath
Restaurant
Breakfast buffet
Meeting rooms
24-hour security
Baggage storage
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Room service
Safe
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Mid-range
Modern
Languages Spoken
English
Hotel links
Special Offer:Hilton Honors Discount

Location

Plot 72, Kira Road, Kampala Uganda
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 68 out of 100
68
Entebbe Airport
36.6 km
See all flights
123Reviews0Q+A15Room tips
Traveller rating
  • 90
  • 18
  • 11
  • 1
  • 3
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
RareIndiantraveller wrote a review Jun 2023
Lucknow, India10 contributions5 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
Visited this beautiful hotel whilst on a business trip to Kampala. The hotel lives up to all the values and services one can relate to with Hilton hotels. The clean and chic, amazing food in the restaurant and a very comfortable lounge like atmosphere. Did surpass my expectations in a pleasant manner as I was immediately recognised as a valuable returning guest to the hotel. Kudos to the leadership!
Read more
Date of stay: May 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BERNARD FERNANDEZ, General Manager at Hilton Garden Inn Kampala
Responded 25 Jun 2023
Dear Valued Guest, Thank you for sharing your positive experience at our hotel in Kampala! It's great to hear that the hotel exceeded your expectations with its clean and chic ambiance, delicious food, and comfortable lounge. Being recognized as a valuable returning guest must have added to the pleasant experience. Your review highlights our hotel's commitment to providing excellent service. With every good wish, Bernard Fernandez General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Keith B wrote a review Mar 2022
Hassocks, United Kingdom177 contributions51 helpful votes
+1
4.0 of 5 bubbles
I stayed here for eight nights whilst on my first visit to Kampala. I have nothing but good comments for the hotel and everything you would expect from an international chain such as Hilton.
The security and safety of guests is very good as public can't access the hotel freely and all rooms are secure
I liked the room for cleanliness and space and being high up I got some good views. WiFi is very good and reliable at the hotel.
The food and drink on offer is of a good standard and reasonably priced considering it is a hotel.
The location is good although the crossing the Kira Road outside takes some practice and confidence but there are many restaurants and cafes very close by in the mall to pass time or visit.
There is a basic gym and pool although it is very hot on the roff top so can't stay there long.
The only negative comment I have is be sure you know your rate when booking as they told me I hadn't got breakfast included when I had and I needed to show my booking confirmation in the Hilton app several times early in my stay. They may try to charge you twice.
Overall a very satisfying stay and will return here on future visits to Kampala.
Read more
Date of stay: March 2022Trip type: Travelled solo
Room Tip: Ask for a high room.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BERNARD FERNANDEZ, General Manager at Hilton Garden Inn Kampala
Responded 28 Mar 2022
Dear Valued Guest, Thank you for your recent stay at Hilton Garden Inn Kampala and for your valuable feedback on Tripadvisor. It was a pleasure to read your review which speaks of a wonderful experience you had at our hotel. We are glad the team made your stay memorable. Your encouraging comments will help us do better. We apologize for the inconvenience caused regarding your breakfast communication gap, the same has been shared with the concerned department for corrective measures and systems put in place to ensure that such issues of similar nature do not reoccur. We look forward to welcome you back soon. With every good wish, Bernard Fernandez General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sixthgentexan wrote a review Jan 2020
Austin, Texas77 contributions78 helpful votes
5.0 of 5 bubbles
Kampala has long needed an international-standard, midrange hotel that is clean and well-managed but doesn't cost $300/night. The Hilton Garden Inn fits the bill. Spotlessly clean, with kind, attentive, and caring staff. Great breakfasts, comfortable rooms with all the amenities, fantastic location. I will definitely be back.
Read more
Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from KLAKRGI, General Manager at Hilton Garden Inn Kampala
Responded 01 Feb 2020
Dear Guest, Thank you for your wonderful feedback. We are delighted that you enjoyed your stay with us. It is always a pleasant feeling to know that we were able to meet expectations of our guests every time they stay with us. We look forward to your next visit with us and hope to see you soon. Warm regards, Sanjeev Tiwari General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nicole wrote a review Jun 2021
Ras Al Khaimah, United Arab Emirates10 contributions4 helpful votes
5.0 of 5 bubbles
I live in the UAE, and walking into this hotel felt a bit like stepping into a UAE Hilton after several long days of travel. The staff were lovely, rooms clean, and food quite tasty. I was thankful for the working A/C and a decent gym. The price is quite high compared to other discount hotels in the city, but worth it for the strong WiFi and clean lodging.
Read more
Review collected in partnership with Hilton Garden Inn
Date of stay: May 2021
3.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BERNARD FERNANDEZ, General Manager at Hilton Garden Inn Kampala
Responded 01 Jun 2021
Dear Valued Guest, We appreciate the time you took to give us 5-stars & such an awesome positive experience you had with us from check-in to check-out. We're thrilled that you had a 5-star experience at Hilton Garden Inn Kampala after several long days of your travel that our hotel reminded you of your home. We will make sure to let the staff know that you really appreciated their work. It's feedback like yours that keeps us motivated to deliver the best services. We look forward to seeing you again & we appreciate your business. With every good wish, Bernard Fernandez General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sauerkrat wrote a review Aug 2022
Des Moines, Iowa81 contributions26 helpful votes
5.0 of 5 bubbles
We spent 3 nights at this hotel. As a lifetime diamond member it is refreshing when traveling in foreign countries to have a place to stay that feels like home. The staff were all very friendly - reception, restaurant & housekeeping - and helpful for every need. The breakfast was wonderful with so many varied selections and made to order eggs & omelets. We ate several times in the restaurant and everything we had was good. They were very accommodating in giving us a very late checkout for a small fee. Definitely will stay here on next trip to Uganda
Read more
Date of stay: August 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BERNARD FERNANDEZ, General Manager at Hilton Garden Inn Kampala
Responded 09 Aug 2022
Dear Valued Guest, We appreciate your valuable time taken to share this wonderful review, regarding your recent stay at the Hilton Garden Inn Kampala! It is great to know our team were of assistance in every way possible, ensuring comfort at its best. We hope we will have future opportunities to serve you again and again. Your kind comments will be passed on to the team, which for certain will be a great source of inspiration. The team and I look forward to the pleasure of welcoming you back soon. With every good wish, Bernard Fernandez General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Santosh S wrote a review May 2021
1 contribution
5.0 of 5 bubbles
It's Good Place,Good View of Kampala from Rooms ,Nice Food and Very helpful staff. At the center of Kampala Acacia Mall and other shopping centers are very near .Very Good location you can connect to any part of Kampala easily connected to express way.
Read more
Date of stay: May 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BERNARD FERNANDEZ, General Manager at Hilton Garden Inn Kampala
Responded 30 May 2021
Dear Valued Guest, Thank you for your recent stay at Hilton Garden Inn Kampala and for your valuable feedback on Tripadvisor. It’s a pleasure to know that you had a memorable time with us and you enjoyed our culinary offerings which are curated keeping in mind of varied guest preferences. Your positive comments are highly appreciated and has been shared with our associates. Appreciation from our guests is what helps us to work better each time. Thank you once again for your compliments and we look forward to welcoming you back for yet another memorable stay. With every good wish, Bernard Fernandez General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Roger F wrote a review Nov 2021
Verwood, United Kingdom7 contributions2 helpful votes
5.0 of 5 bubbles
The staff made a normal business trip extremely pleasurable. They were attentive and helpful. It was a wonderful stay and the attention to detail in the room and the warm welcome I received made me feel special
Read more
Review collected in partnership with Hilton Garden Inn
Date of stay: November 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BERNARD FERNANDEZ, General Manager at Hilton Garden Inn Kampala
Responded 11 Nov 2021
Dear Valued Guest, Thank you for your recent stay at Hilton Garden Inn Kampala and for your valuable feedback on Tripadvisor. I am truly grateful to you for taking out time to share such a delightful review. Your experiences at our hotel are everything we strive to deliver to our guests and i am glad we werre successful in this endeavor. Such endorsements and kind words from our valued guests is what helps us to do better each time. We look forward to welcome you back soon. With every good wish, Bernard Fernandez General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dan Muramuzi wrote a review Jun 2021
1 contribution
5.0 of 5 bubbles
During my stay at Hilton Garden Inn, it's has been awesome. The rooms a good, with nice lightings, they are safe and service men and so respectful and always available at all times. Kudos to Sheila and Betina the front desk officers.

The internet is so fast and very stable on live streams and video conferencing.

Keep standards.
Read more
Date of stay: June 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BERNARD FERNANDEZ, General Manager at Hilton Garden Inn Kampala
Responded 09 Jun 2021
Dear Valued Guest, Thank you for your recent stay at Hilton Garden Inn Kampala and for your valuable feedback on Tripadvisor. We are delighted to note that you had a great experience during your recent stay at our hotel. The team is thrilled to read your motivating feedback especially Sheila and Betina. We strive to provide the best hospitality services to all our guests for creating long lasting memories and I am glad we were successful. We are grateful for your appreciation and sincerely look forward to seeing you again very soon. Kind Regards, Bernard Fernandez General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TTapp wrote a review Apr 2023
Cape Town Central, South Africa138 contributions67 helpful votes
5.0 of 5 bubbles
Stayed here for 6 days during a recent work trip to Kampala. It was a wonderful stay. Comfortable rooms, great beds, nice showers, perfect desk area for working. The buffet breakfast was tasty and I found the overall stay to be a great value at around $130/night.

Staff are friendly and location is super convenient. It's a 5 minute walk across the street to Acacia Mall where you can buy anything you need. Beautiful pool views overlooking the city as well. Would highly recommend
Read more
Date of stay: March 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BERNARD FERNANDEZ, General Manager at Hilton Garden Inn Kampala
Responded 09 Apr 2023
Dear Valued Guest, We are happy to see your 10/10* rating! Thanks for allowing us to be a part of your wonderful and memorable experience. I will go ahead and shared your feedback with my team, which for certain will have us motivated and we deliver more great experiences to our guest. We look forward to seeing you again in the near future. With every good wish. Bernard Fernandez General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MiSarah305 wrote a review Jul 2021
London, United Kingdom28 contributions16 helpful votes
5.0 of 5 bubbles
I stayed here while on business from June 19 - June 25, 2021 and I absolutely loved this place!!!! I was greeted by the night front desk clerk named Kevin and he was very helpful with assisting me with the layout of the hotel and how to get to my room.
My room was made perfectly! I had a nice king size bed and the bathroom was nice as well. Everything was spotless and perfectly clean! Great Job!

I had room service and the food was amazing! I ordered chicken breast and white rice. Basil, one of the guys who worked in the restaurant brought up my food. He was very nice and professional. The drinks were great at the bar too! I had Kobusingye Tracy, who cater to my needs and made my drinks. She was extremely friendly and professional as well. She gave me a lot of tips on what to do in Kampala and places to see.

Aamir, the General Manager, also was able to help me with getting things organized and extend my reservation. I also got great help with Garvin, who was the shuttle bus driver for the hotel. He was able to show me around the airport and help me with my bags, that finally got to me (airline left my bags in Dubai).

Overall, I love this hotel! The employees were all very helpful and professional! The food was excellent! The room was nicely fresh and clean! It was my first time visiting Kampala but not my last. I will definitely be back and I will be staying right here!!!

Thank you so much!!!
Read more
Date of stay: June 2021
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BERNARD FERNANDEZ, General Manager at Hilton Garden Inn Kampala
Responded 08 Jul 2021
Dear Valued Guest, Thank you for your recent stay at Hilton Garden Inn Kampala and for your valuable feedback on Tripadvisor. Your positive comments are highly appreciated. We are glad the team made your stay comfortable. Your encouraging comments will help us do better. I shall go ahead and share the positive impressions with my team. We look forward to welcome you back soon. With every good wish, Bernard Fernandez General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
No results found.Try changing or clearing your search to read questions and answers.
Fernando Garcia wrote a tip Jan 2024
Houston, Texas69 contributions20 helpful votes
3.0 of 5 bubbles
"Find a better option if you can "
Read full review
warjulek wrote a tip Dec 2023
Nairobi, Kenya28 contributions2 helpful votes
3.0 of 5 bubbles
"They have a gym but no instructor around. "
Read full review
Emma Kalea wrote a tip Jul 2023
Lilongwe, Malawi17 contributions1 helpful vote
5.0 of 5 bubbles
"There is security check at the hotel don’t be alarmed 😱- I guess it’s every where in Uganda"
Read full review
Milly wrote a tip Jun 2023
Brescia, Italy142 contributions67 helpful votes
2.0 of 5 bubbles
"Arrange for an airport transfer by yourself, instead of relying on the hotel service!"
Read full review
Steeve wrote a tip May 2023
Kigali, Rwanda4,793 contributions680 helpful votes
5.0 of 5 bubbles
"You can even eat here if it's 3 pm."
Read full review
Not the right property for you?
There are more places to choose from in the Kampala area.
PRICE RANGE
R 2,333 - R 2,643 (Based on Average Rates for a Standard Room)
LOCATION
UgandaCentral RegionKampala
NUMBER OF ROOMS
96
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

HILTON GARDEN INN KAMPALA - Hotel Reviews & Price Comparison (Uganda)

Frequently Asked Questions about Hilton Garden Inn Kampala
Which popular attractions are close to Hilton Garden Inn Kampala?
Nearby attractions include Uganda Museum (0.2 km), The Acacia Mall (0.3 km), and Latitude Craft Chocolate (0.4 km).
What are some of the property amenities at Hilton Garden Inn Kampala?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Hilton Garden Inn Kampala?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hilton Garden Inn Kampala?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Garden Inn Kampala?
Conveniently located restaurants include Cafesserie, The Bistro, and Cafe Javas - Javas Namirembe.
Are there opportunities to exercise at Hilton Garden Inn Kampala?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Hilton Garden Inn Kampala have airport transportation?
Yes, Hilton Garden Inn Kampala offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Garden Inn Kampala?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn Kampala offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Hilton Garden Inn Kampala?
Many travellers enjoy visiting Buganda Heritage And Tourism Board (4.2 km), Kasubi Tombs (3.6 km), and Jiram Global Tours Limited (3.2 km).
Is Hilton Garden Inn Kampala accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.
All Kampala HotelsKampala Hotel DealsLast Minute Hotels in KampalaHotels near Hilton Garden Inn Kampala
Things to DoRestaurantsFlightsHoliday HomesTravel StoriesCruisesCar Hire