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Hotel Villa Portofino Kigali

64 reviews
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Traveller (28)
Room & Suite (12)
Dining (3)
Overview
  • Excellent29%
  • Very good39%
  • Average23%
  • Poor6%
  • Terrible3%
Travellers talk about
“delightful view”(2 reviews)
“lake kivu”(2 reviews)
“business hotel”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
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Reviews (64)Write a Review
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4
2
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LanguageEnglish
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18
22
12
4
2
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All reviewsdelightful viewlake kivubusiness hotelenjoyed my stayroom serviceconferencemeetingregistrationparticipantspoolsideinternetcountrysecurity
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1 - 5 of 58 reviews
Reviewed 7 September 2017 via mobile

I came for a two days business trip and decided for this hotel because of its convenient location. I have stayed in a number of Kigali hotels in different price ranges before, but this was disappointing compared to all the others. They first offered me...More

Thank Ingrid W
Reviewed 8 August 2017 via mobile

We visited kigali in July and stayed at this hotel recommended by a work colleague. Hotel has great service starting from early check in to great service in the restaurant. Rooms and clean and spacious. The views of scenic Kigali city are amazing! Best and...More

Thank davidmwangi
Response from Benjamin M, General Manager at Hotel Villa Portofino KigaliResponded 14 November 2017

Dear Mr David Mwangangi, we are thrilled that your overall experinceat hotel Villa Portofino was such a positive one ; and that in particular our Concierge and Hotel Driver were able to add special touches and value to make it even more enjoyable .I have...More

Reviewed 29 June 2017 via mobile

We had the meeting of the Lions Club of Rwanda today. A great place with excellent service. Friendly staff & management. Thanks guys. We really appreciate you. We are kindly recommending you others. Thanks.More

1  Thank Lion Dharshana W
Response from Rakesh H, General Manager at Hotel Villa Portofino KigaliResponded 30 June 2017

Dear Dharshana, Thank you for taking the time to share your feedback on Trip Advisor following your visit at Hotel Villa Portofino Kigali We appreciate your positive feedback on your experience and will share your comments to the hotel team who provided the best services...More

Reviewed 27 April 2017 via mobile

I stayed in this hotel for three nights the rooms are extra spacious the internet is okay not the fastest but enough to get things done. It's absolutely spotless clean and they have very fresh food that's really tasty and amazing. Areas of development for...More

Thank James K
Response from Rakesh H, General Manager at Hotel Villa Portofino KigaliResponded 22 June 2017

Dear James, Thank you for taking the time to share your feedback on Trip Advisor following your stay with us. We appreciate your positive feedback on your experience and will share your comments to the hotel team who provided the best services to you. We...More

Reviewed 5 February 2017 via mobile

Visited friends in Kigali and found this hotel online on short notice. Very friendly and helpful staff. The room was decent with a delightful view and spacious balcony perfect for a leisurely breakfast. I'd recommend it for business or pleasure.More

Thank James M
Response from Rakesh H, General Manager at Hotel Villa Portofino KigaliResponded 22 June 2017

Dear James, Thank you for taking the time to share your feedback on Trip Advisor following your stay with us. We appreciate your positive feedback on your experience and will share your comments to the hotel team who provided the best services to you. We...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Spa
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Children Activities (Kid / Family Friendly)
Multilingual Staff
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Golf Course
Details
Price range
US$95 - US$248 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Kigali
#13 Luxury Hotel in Kigali
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$95 - US$248 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Kigali
#13 Luxury Hotel in Kigali
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (28)
Room & Suite (12)
Dining (3)
Pool & Beach (3)
Questions & Answers
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Room Tips
"Away from the elevators. My room was next to it and was noisy"
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"All floors provides a panoramic view of Kigali"
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"Rooms facing the pool have a better view but you will suffer large screen TV noise until 11pm"
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"rooms on the north end makes you see the view of the city"
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