We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Villa Portofino Kigali

Save
Traveller (27)
Room & Suite (12)
Dining (3)
You may also like:
See all
Nearby Hotels
Overview
  • Excellent30%
  • Very good39%
  • Average24%
  • Poor5%
  • Terrible2%
Travellers talk about
“delightful view”(2 reviews)
“the hotel staff”(5 reviews)
“lake kivu”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
You may also like:
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (70)
Filter reviews
64 results
Traveller rating
20
24
14
4
2
Traveller type
Time of year
LanguageEnglish
More languages
20
24
14
4
2
Show reviews that mention
All reviewsdelightful viewthe hotel stafflake kivupool sidebusiness hotelenjoyed my stayroom serviceother hotelsfree wificonferencemeetingparticipantspoolsiderouterfacilitiestoiletcountry
FilterEnglish
Updating list...
1 - 5 of 64 reviews
Reviewed 3 days ago via mobile

We spent one night here when our other hotel had a gap in our room availability. Pros: Clean Nice staff Quiet Nice view Good food Air conditioning Cons: Not very updated Beds barely off the floor Price seemed as much as Nicer hotels in the...More

Thank nlmace
Response from Stanley A, General Manager at Hotel Villa Portofino KigaliResponded 3 days ago

Dear Nimace, We are glad that you stayed at Hotel Villa Portofino and thank you for taking your time to review us. Note that we value every feedback and we take every step to meet and even exceed the expectations of our guest. Hotel Villa...More

Reviewed 1 April 2018

I spent 6 weeks at the hotel. By then, the new manager Stanley had arrived and things were definitely tighter than at first. The staff are very friendly, the breakfast is good, the view is great, the rooms fine (with the exception of dim lighting...More

Thank 1003AndyS
Response from Stanley A, General Manager at Hotel Villa Portofino KigaliResponded 16 April 2018

Dear Andy's, Thank you for reviewing us. We are happy that you enjoyed your stay as we strive to give great and personalized experience to our guests. My staff and I appreciated your presence and we can't wait to host you in the near future....More

Reviewed 29 March 2018

I spent a night at the hotel being on transit from rural Rwanda to Nairobi. Having stayed at other hotels in town, i was amazed at the facilities at the hotel, the confort, the cleaniless and the services and courtesy of the hotel staff. What...More

Thank Aydrus D
Response from Stanley A, General Manager at Hotel Villa Portofino KigaliResponded 1 April 2018

Dear Aydrus D. Greetings from Hotel Villa Portofino Kigali family. Thank you for taking your time to review and give us feedback. We also thank you for choosing to stay with us while in Kigali. At Hotel Villa Portofino Kigali we cherish every opportunity that...More

Reviewed 21 March 2018

I stayed here for three nights and i found it comfortable. The rooms are big and spacious with balcony. Breakfast has good options and staff are friendly. The location is good and is near a supermarket which i found very convenient. Good wifi.

Thank niva b
Reviewed 7 March 2018

I had the best Best Chicken Burger from Hotel Villa Portofino Kigali. It was my 02 (second) visit. really love that delicious tastes and friendly service of the team. Great Service and friendly staff.More

Thank Lion Dharshana W
Response from Stanley A, General Manager at Hotel Villa Portofino KigaliResponded 15 March 2018

Dear Lion Dharshan, Thank you for choosing us to host you during your visit in Kigali. We value and appreciate feedback. Our staff are happy and exited about your feedback and I take this opportunity to welcome you back to Hotel Villa Portofino when ever...More

View more reviews
Most Booked Properties in Kigali
See allSee all
About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Spa
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Children Activities (Kid / Family Friendly)
Concierge
Multilingual Staff
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Golf Course
Details
Price range
US$94 - US$233 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Kigali
#15 Luxury Hotel in Kigali
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$94 - US$233 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Kigali
#15 Luxury Hotel in Kigali
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (27)
Room & Suite (12)
Dining (3)
Pool & Beach (3)
Questions & Answers
Get quick answers from Hotel Villa Portofino Kigali staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Room Tips
"First floor, south side (overlooking pool) was excellent"
Read review
"All rooms have great sights of the rolling hills of Kigali"
Read review
"Away from the elevators. My room was next to it and was noisy"
Read review
"All floors provides a panoramic view of Kigali"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing