Great place with great ,responsive and friendly staff. Best view😍, comfortable bed, clean rooms, safe place , delicious food, very happy about my stay there. Thank you Serena Hotel.🤩 Whish them all the best.
This is a nice hotel generally.Good location and nice staff. They need to sort out some administrative inefficiencies (tell guests quickly when you are overbooked) and their chocolate cakes are wayyyy too salty. But they are friendly...so I will give them the benefit of the…
Very clean and efficient room services, with very friendly and helpful personnel especially for a first time visitor who needs to find his/her way around. Comfortable place to stay, good food served at the restaurant too.
The hotel is incredible. The rooms are big, clean and silent. Room service very efficient. All the restaurants and bar with good meals and drinks. The swimming pool is gorgeous. And, the more important: staff very very very polite and kind. Specially thanks to Patrick, who…
We stayed one night at the Serena after spending two weeks in Tanzania staying in (very nice) tent camps. The camps were nice but the Serena was like finding an oasis. Lots of hot water for much-missed showers, very nice room, great bed/linens and a terrific staff. Highly…
"Looking in towards the pool have good views."
"3rd floor rooms facing the pool, they have a great view"
"Rooms on the upper floors are quieter, especially if they face away from the hotel."
"face the pool"